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Fin by Intercom Discussions

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Can you add a feature that lets users customize the notification sound for different inboxes?
Some inboxes are prioritized and having a unique notification sound for certain inboxes for customers' chats and emails will help a lot with being more responsive to this group of people.
Posted by:
David Sebastian A.
DA
1 person commented
Kate S.
KS
Comment
Asked about 4 years ago
Pinned by G2 as a
common question.
0
What's the best way to tag group audiences at once?
I want to tag groups of people without having to rely on CSVs. Or if I do, can I do it multiple times at once?
Posted by:
Matheus .
M
1 person commented
Kate S.
KS
Comment
Asked about 4 years ago
Pinned by G2 as a
common question.
0
Is there a way I can contact the engineering team directly about my not hearing chat notifications?
I have not been receiving sound chat notifications for the past month, and I only hear them whenever a chat has already been responded to y me or one of my teammates.
Posted by:
Nichole S.
NS
1 person commented
Kate S.
KS
Comment
Asked about 4 years ago
Pinned by G2 as a
common question.
0
How do I change notification sound? Can I integrate with Google translate?
I would like to change the notification sound and would like to handle the messages in the preferred language even if it sent in other languages and it would really helpful if you could share an article for it.
Posted by:
Suryaprakash K.
SK
2 people commented
Kate S.
KS
Camille H.
CH
Comment
Asked over 4 years ago
Pinned by G2 as a
common question.
0
What other features do you all have in mind? Did you ever consider allowing users to go through t...
Null
Posted by:
Arif U.
AU
1 person commented
Kate S.
KS
Comment
Asked over 4 years ago
Pinned by G2 as a
common question.
0
How do you came up with the idea of intercom? How much does intercom cost to an enterprise?
I really like the business idea of intercom, and i want to start an IT business
Posted by:
Verified User
G2
Comment
Asked over 4 years ago
Pinned by G2 as a
common question.
0
Can we manually move the chat box to another place on the screen or is it in your roadmap to make...
Posted by:
Holisoa V.
HV
1 person commented
Phil B.
PB
Comment
Asked over 4 years ago
Pinned by G2 as a
common question.
0
Are there any plans for dark mode of intercom?
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Posted by:
Gabijus K.
GK
1 person commented
Phil B.
PB
Comment
Asked over 4 years ago
Pinned by G2 as a
common question.
0
How do I manage conversations as tickets
I have a lot of questions that aren't resolved online, some goes to technical team and stay on Jira until conclusion. I don't have a good track of it and don't know if integration with Jira would help with that. I'm just snoozing tickets with Jira link of the issue and doesn't looks the best... Read more
Posted by:
Fabrizio B.
FB
1 person commented
Monica G.
MG
Comment
Asked about 5 years ago
Pinned by G2 as a
common question.
0
Are there any documents/code or keyboard short cuts to use different formats for my content.
When I create content as part of the help article I would like to use formats like sub-bulleting sequence, numbers, apply different level headings, or upload my Word/google format docs directly without distorting the formats. Including the image sizes. I would like to know if you can bring such... Read more
Posted by:
Verified User
G2
Comment
Asked over 5 years ago
Pinned by G2 as a
common question.
Answer a few questions to help the Fin by Intercom community
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Top Contributors in Fin by Intercom
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Kate S.
KS
Kate S.
5
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Phil B.
PB
Phil B.
2
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Camille H.
CH
Camille H.
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Nick L.
NL
Nick L.
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Milan M. M.
MM
Milan M. M.
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Popular Discussions without Comments
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Usuários do brasil
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What is the best way to measured series goal through a period of time (to know if is increasing or decreasing. i have to do manually?)? and i would like to know if intercom has a way to make a history of all the a/b testing (messages) that i already done. for example: i made an a/b testing and the version a won. in my perception 😅, is a good practice if i save the text that i used to not repeat in the next test, but this is hard to maintain (i've tried to save on docs and sheets) 😕.
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What was the best return that you get from using intercom?
0
Is there a way to audit my users activities in intercom?
0
Can intercom have the option to show time according the location?