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  6. Can you add a feature that lets users customize the notification sound for different inboxes?
David Sebastian A.
DA
Customer Support Representative
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Can you add a feature that lets users customize the notification sound for different inboxes?

Some inboxes are prioritized and having a unique notification sound for certain inboxes for customers' chats and emails will help a lot with being more responsive to this group of people.
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Kate S.
KS
Principal Customer Advocacy Manager
0
Thanks for your feedback David. I'll make sure to send this on to our product team, however I would also advise you post this to our customer forum, forum.intercom.com, in the 'Product Wishlist' group.
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Fin is the #1 AI Agent for customer service. Fin instantly answers queries, takes action, and can resolve the majority of your support volume and seamlessly hands off to your team when needed. It deli
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