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Fin by Intercom Discussions

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¿What is the best economic model in order to use Intercom?
We are not using full intercom because we dont know some features. Beside we think is expensive if we'll pay for all features that eventually we will not use
Posted by:
FJ
2 people commented
Milan M. M.
MM
Andrew B.
AB
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Asked over 5 years ago
Pinned by G2 as a
common question.
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How can I use fix the buffering situation?
Sometimes, the system goes into buffering situation because of the overload of information.
Posted by:
Verified User
G2
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Asked almost 4 years ago
Pinned by G2 as a
common question.
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How can I include a standard piece of text in multiple email templates, so I only have to update ...
An example would be the current pricing for our service. This may be mentioned in lots of places but it it not ideal to have to update it separately in each place.
Posted by:
Verified User
G2
Comment
Asked over 4 years ago
Pinned by G2 as a
common question.
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¿How I can improve the reports and accurate metircs
?
Posted by:
Verified User
G2
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Asked over 4 years ago
Pinned by G2 as a
common question.
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I would like to set up intercom so users can purchase our products directly from it. Or at least ...
Just like when you purchase a food product from Rappi, Uber Eats or one of those apps. Our head of sales wanted the customer to use the chat for the client to directly use to purchase our products. I dont think that is the main intention of the chat, but it could work out. Also, it would save... Read more
Posted by:
Verified User
G2
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Asked over 4 years ago
Pinned by G2 as a
common question.
0
Am I able to use Intercom for a free blog that I run?
I have a website where I don't make anything off of it, but I'd still like to give readers a way to reach out to me, and I'd love for Intercom to be that way. I looked through the pricing and plans but was hoping there was a really low, and basic way, that I could use this. I'm not going to get... Read more
Posted by:
Verified User
G2
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Asked almost 5 years ago
Pinned by G2 as a
common question.
0
Why is there no bulk filtering with ids?
Example, I copy paste the following ids with coma separated "23, 43, 45, 25, 543, 1234, 5436, 456" which then divides it into tokens which refer to the ids. Maybe there is a way to do this but I am not aware of?
Posted by:
Verified User
G2
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Asked almost 5 years ago
Pinned by G2 as a
common question.
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What is the best way to complement metrics from the report section?
Seeing available integrations to get metrics like CSAT or NPS. Could you provide examples or analysis to take in consideration because trying the wrong functionality in terms of time is expensive. Finally, there is any way to take screenshots remotely with customers approval to assist them?
Posted by:
Verified User
G2
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Asked about 5 years ago
Pinned by G2 as a
common question.
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What's the best way to use bots for sales qualification or marketing?
I am so loving the bots as I am doing customer success all on my own. I notice the drop off of potential users are high when the bots use the sales qualification form. Is there a way to make it better and what are the best practices when it comes to custom or sales bots?
Posted by:
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G2
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Asked about 5 years ago
Pinned by G2 as a
common question.
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Why can we not change the message on CTAs from Outbound messages (chat)?
Most probably the choose language to create them was English. So far so good. However, when you translate this message "Send us a message" to Brazilian Portuguese (an other languages originated from latim), customers can confuse about this and think this botton will simple allow them to continue... Read more
Posted by:
Verified User
G2
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Asked about 5 years ago
Pinned by G2 as a
common question.
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Top Contributors in Fin by Intercom
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Milan M. M.
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Milan M. M.
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Popular Discussions without Comments
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Usuários do brasil
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What is the best way to measured series goal through a period of time (to know if is increasing or decreasing. i have to do manually?)? and i would like to know if intercom has a way to make a history of all the a/b testing (messages) that i already done. for example: i made an a/b testing and the version a won. in my perception 😅, is a good practice if i save the text that i used to not repeat in the next test, but this is hard to maintain (i've tried to save on docs and sheets) 😕.
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What was the best return that you get from using intercom?
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Is there a way to audit my users activities in intercom?
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Can intercom have the option to show time according the location?