100 EBizCharge Reviews
We’ve had a great experience using EBizCharge for both ACH and credit card processing. The integration with our system was quick and easy, allowing us to start accepting payments with minimal setup time. Since going live, we’ve been receiving payments from our customers on a daily basis, which has greatly improved our cash flow and overall efficiency.
Two of our customers have already expressed interest in using EBizCharge for their own businesses after seeing how well it works for us. That kind of interest speaks to the quality and reliability of the service.
Customer support has also been excellent—EBizCharge is quick to respond to questions and make changes whenever needed. They’ve made the entire process feel seamless. Review collected by and hosted on G2.com.
If we had one suggestion for improvement, it would be to enhance the remittance emails to include a breakdown of which payments are included in each deposit. This small addition would make reconciliation even easier.
Overall, EBizCharge has been a valuable solution for our payment processing needs, and we’re happy to recommend them. Review collected by and hosted on G2.com.
We’ve integrated EBizcharge’s payment solution directly into our company’s application, and the experience has been outstanding. The integration process was incredibly smooth and quick—EBizcharge’s technical team provided all necessary documentation upfront and responded promptly to our support requests. The embedded payment functionality is a huge plus for our users; they can complete transactions without being redirected to external pages or going through confusing steps. The payment flow is intuitive and user-friendly, all within our applications, which greatly enhances the overall user experience. Additionally, EBizcharge provides enterprise-grade security, giving both our users and our team full confidence that all sensitive data is protected and used solely for intended purposes. Lastly, the post-launch support has been excellent—when we had a question related to account reconciliation, their team was responsive and helpful. Technically, everything has worked flawlessly, and we haven’t needed ongoing support. Review collected by and hosted on G2.com.
So far, I haven’t encountered any negative experiences with EBizcharge. The solution has worked exactly as expected, and I have nothing to complain about at this time. Review collected by and hosted on G2.com.
The customer service has been great. When we've had an issue, I can reach out to support, and someone gets back to me within the hour. That person then follows up to ensure the problem is resolved. I've worked with a few people in support, and all have been great. Not only do they understand eBiz Charge, but they also know the Acumatica integration. Review collected by and hosted on G2.com.
We had some struggles getting our customer portal set up, but once we were set up and running, it's been smooth and easy to use. Review collected by and hosted on G2.com.
We utilize EBIZ with Acumatica and the integration was easy. Their data security method does well in keeping credit card information off our systems but still lends itself to ease of use. The secure link payment has been flawless for our customers. No system is perfect but the support we have received has been wonderful. Quick responses for problems and when there have been unique issues they were handled with expedited assistance unlike other platforms that would take a week or more. The people I have worked with in support have been personable and helpful. Review collected by and hosted on G2.com.
As we utilize EBIZ in Acumatica I can only comment on its use in our that enviroment. EBIZ can be rigid in Acumatica and when there have been instances that require manually entering a customer's credit card there have been syncing difficulties between the EBIZ site and Acumatica module. Review collected by and hosted on G2.com.
The system works every time.
We have had a couple of issues setting up our test system ready to upgrade our ERP solution, but support have got back to me within 24 hours, (I'm in the UK), and got us working again. I can't speak highly enough of customer services.
They have also been very supportive and proactive in helping us plan for a full browser deployment of our solution. Review collected by and hosted on G2.com.
We have been disappointed in the length of time it has taken for the credit card solution to be available in the latest version of our ERP software, with a few promise dates missed. This has now been resolved. Review collected by and hosted on G2.com.
The acceptance of echecks. With this new system it is very easy to accept echecks something I personally did not know about until I signed up for the system and realized how this new technology was available to us. Review collected by and hosted on G2.com.
There was not one feature that I do not like about this platform it is easy to use, time efficient when setting up and overall a perfect service for administering payments to suppliers Review collected by and hosted on G2.com.
Best customer experience, easy to do business with, fair in every way and excellent support when you need them
Implementing EBizCharge with Business Central Dynamics went like piece of cake, no issue and the integration team was quick. Although all the features we were looking for were there but they keep on coming up with more updates that makes it so easy to use and offer our customer easy way to pay Review collected by and hosted on G2.com.
Nothing to be honest, just to force Shopify to allow EbizCharge Review collected by and hosted on G2.com.
Any time I have a question or need help there is always someone to help me. They walk me through the process of solving issues. Ebiz Charge has great customer service. Review collected by and hosted on G2.com.
There is nothing I dislike about Ebiz Charge. Review collected by and hosted on G2.com.
When the previous processor was no longer supported, EBiz came through and gave us saving and higher functionality. Review collected by and hosted on G2.com.
Haven't run into any issues. N/A. The integration was seamless. Review collected by and hosted on G2.com.
They are great about working with us to resolve any of our concerns. The processes are easy so we are able to get funds into our account as they are made. They are easy to work with if there is a claim. They file paperwork and handle everything up to processing the documents to the banks. They also set parameters so that we can keep fraud transactions from happening. This is nice especially around holidays. Review collected by and hosted on G2.com.
I really have not found anything that I dislike. They have been on top of everything. Review collected by and hosted on G2.com.
