Customer support is really good, they are super helpful Review collected by and hosted on G2.com.
Can be finicky, we have had some issues but they always helped us resolve them. Review collected by and hosted on G2.com.
Niharika is a wonderful partner to have. She listened to our needs and then was able to help us sync Microsoft Dynamics with QuickBooks. The customer support she provides is fantastic! Review collected by and hosted on G2.com.
We have nothing to dislike at this time. Review collected by and hosted on G2.com.
It was very quick to get answers on why our SF was not syncing with QB. Rashmi did great, I like that it was very easy to get a resoluton to our issues! Review collected by and hosted on G2.com.
Nothing, we haven't had major issues. Customer service is quick and great. Review collected by and hosted on G2.com.
Rahul and Uday were great for training and getting us set up to sync our QB with SalesForce. They were thorough and answerd all of our questions. Review collected by and hosted on G2.com.
Nothing at this time. It works as advertised and expected. Review collected by and hosted on G2.com.
Easy to sync invoices from CRM to QuickBooks, responsive and knowledgeable client support. Review collected by and hosted on G2.com.
Do need to update sync occasionally, which can take a little time. Review collected by and hosted on G2.com.
The tool enables us to move from platform to platform with seamless workflows. However, the greatest strength of DB Sync is their staff. Our technical contact Saranya Thirupathi has a keen understanding of both the DB Sync platform as well as the various business cases in which it is used. She is patient and kind as well as empathetic to the needs of our business operations. It is solely because of her assistance that we've been able to elevate our use of both Salesforce and our business operations. Review collected by and hosted on G2.com.
I can't think of a downside to DBsync. The tool just works and their staff are even better. Review collected by and hosted on G2.com.
It cuts down on the time spent on data entry and ensures your infomation is correct acrossed your platforms. Review collected by and hosted on G2.com.
There are limitations to the sync and the sync delay can be kind of cumbersome for fastpace teams. Review collected by and hosted on G2.com.
My client switched from a very manual accounting process in QB Desktop to an automated system using the sync between Salesforce and QB Online. It is creating efficiencies and keeping all the data in real time! Review collected by and hosted on G2.com.
We just started the process so I don't have any downsides at this time. Review collected by and hosted on G2.com.