DBSync Cloud Workflow Pros and Cons

What do you like best about DBSync Cloud Workflow?

Any businesses looking to integrate their cloud applications with QuickBooks Desktop should look no further. We've been using DBSync for over a year now, and we're very happy with our decision to use their Cloud Workflow tool to integrate our Salesforce instance with QuickBooks Desktop. Their application uses the QB Web Connector and runs seamlessly to streamline our internal processes while reducing duplicated data entry efforts between both systems. We rarely run into any issues, but when we do, their customer support team works to get our business up and running quicker than expected. We've worked closely with Arpitha on a number of items, including a recent query update, and we appreciate that she always goes above and beyond to serve our DBSync needs. Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

Due to the limitations of QuickBooks Desktop and it's Web Connector, there is a timed delay for syncing data between Salesforce and QuickBooks Desktop. This is not an issue with DBSync, but QBD. Review collected by and hosted on G2.com.

What do you like best about DBSync Cloud Workflow?

The DBSync team made our onboarding experience incredibly smooth. Ravi and Harsh went above and beyond during the initial setup, walking us through every detail to make sure we were confident in the system. Since going live, Syed has been outstanding—super responsive and quick to troubleshoot any issues. The platform itself is powerful, but it’s the people behind it that truly make the difference. Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

It wasn’t so much an issue with DBSync itself, but more the fact that we were moving from a fully manual process to automation for the first time. That shift required a lot of groundwork on our end—defining logic, cleaning up data, and rethinking how things should flow. It would’ve helped to set that expectation clearly from the start, since building from scratch (versus switching from another automated system) definitely involves more collaboration and prep. Review collected by and hosted on G2.com.

What do you like best about DBSync Cloud Workflow?

The integration has brought improved efficiency and accuracy to our billing and accounting processes. The connector is simple to use once configured and works great. DBSync put their two best in Harsh and Mohit on the project. This allowed us to make great strides with a significant amount of customization including some requirements that DBSync hadn't encountered before. Harsh and Mohit took the time to understand the business need and find ways to implement custom mapping to accommodate. Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

The significant amount of customization required was somewhat frustrating because it seemed that things were pretty straightforward during the demo. While this was all ultimately worked through, it too much longer than anyone expected and only incremental progress was realized until Harsh and Mohit were put on the project. Review collected by and hosted on G2.com.

What do you like best about DBSync Cloud Workflow?

DBSync Cloud Workflow is a game changer for our client. We have been able to reduce manual entry and mistakes by integrating our Salesforce instance with Quickbooks. The connector is easy to use and has proven to work well! Harsh and Mohit provided the best customer support and made us feel like we were their only client. They were quick to respond and always provided a resolution. Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

The only downside we experienced was that we did have to get creative with some of our use cases. We have a very custom system and process and there were a couple of things that DBSync didn't accommodate out of the box. But we were able to find solutions. Review collected by and hosted on G2.com.

What do you like best about DBSync Cloud Workflow?

DBSync and the team have been able to implement pretty much everything we could ask for! We have had a complex system to launch and they have been thorough, precise, and more than patient with us throughout the entire process. I would definitely advise anyone with similar issues to seek their help if applicable. Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

Setup can be complex and take some time. Review collected by and hosted on G2.com.

What do you like best about DBSync Cloud Workflow?

I've had an outstanding experience integrating DBSync Cloud Workflow. The platform itself is intuitive and robust, significantly improving the efficiency of our data integration tasks. What truly set my experience apart, however, was the exceptional support provided by Rahul and Reshma. Both were incredibly knowledgeable, responsive, and went above and beyond to ensure our workflows were optimized and running smoothly. Their expertise and proactive approach made all the difference, turning potential challenges into seamless solutions. Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

Honestly, there's very little to dislike. The only minor suggestion would be enhancing the documentation with more detailed examples for beginners. Otherwise, it’s an excellent tool.

Highly recommend DBSync and specifically appreciate the dedicated support from Rahul and Reshma! Review collected by and hosted on G2.com.

What do you like best about DBSync Cloud Workflow?

Saranya was a huge help in providing a solution to a problem my company was facing on our invoices. DBSync's team is always quick at responding and provides great services & solutions. Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

The only downside is the lack of user-friendliness of running the sync manually. In my business workflow, we must run the sync manually, and the manual process of running the sync requires several steps. Review collected by and hosted on G2.com.

What do you like best about DBSync Cloud Workflow?

Quickly understood the use case we had for their product and was able to quickly implement and get into production. Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

Nothing so far since we have just begun utilization in production. Review collected by and hosted on G2.com.

What do you like best about DBSync Cloud Workflow?

I'm not sure yet because I haven't been able to use it. Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

I'm not sure yet because I haven't been able to use it. Review collected by and hosted on G2.com.

What do you like best about DBSync Cloud Workflow?

Ravi has a done a tremendous job working with our company to streamline this process. He was very attentive and help us through every aspect of startup. He also helped once we were up and running with some back end customer support which he didnt have to but he did.

The program works well and Ravi and Harsh have been great to work with. Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

No downsides. The program is working very well for us at this time. Review collected by and hosted on G2.com.