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Net Sales

by Alyssa Towns
Net sales is a business's total revenue minus the sales returns, allowances, and discounts. Learn how to calculate net sales and why it matters for your business.

What are net sales?

Net sales are the total sales a business makes after accounting for all deductions during a set period. To calculate this amount, companies look at their total and subtract returns, discounts, and allowances from the total. These calculations are valuable for financial reporting purposes, but it’s important to note that they aren’t always shared externally for transparency reasons. 

Many companies report these profits on financial statements, such as income statements, as this calculation represents a company’s financial health.  Businesses turn to customer relationship management (CRM) software to manage and collect data for their calculations.

How to calculate net sales

Calculating net sales is relatively straightforward so long as there are solid financial records to rely on.

Net sales formula

The formula for net sales is:

Net sales = gross sales - sales returns - sales discounts - sales allowances 

For example, Company X wants to calculate their net sales. First, Company X needs to know the total amount of its gross sales. Then, they need to deduct sales returns, sales discounts, and sales allowances.  

Let’s suppose Company X sold a total of $105,000 in gross sales. They had $5,000 in returns, $2,000 in discounts, and $2,000 in allowances. Company X has a total net sales amount of $96,000.

$96,000 = $105,000 - $5,000 - $2,000 - $2,000

Components of net sales

There are four main types of costs that affect net sales. These costs are subtracted from the gross sales of the business.

Sales returns

These costs are most common in retail businesses. Companies allow buyers to return items for a full refund within a specific timeframe. The company must then adjust its finances to account for any returns. There are different ways to indicate a sales return. Some companies may note an increase in returns with an allowance to revenue. Other businesses may indicate a return as a direct decrease in revenue. 

Sales discounts

Some companies offer their customers discounts for various reasons, including seasonal profits, discounts for cash payments, and discounted pricing for bulk buying. When businesses apply discounts to their products or services, the price is reduced by a flat number or percentage of the original price. 

Sales allowance

Similar to discounts, allowances also impact the original price of a product or service. Allowances are usually deducted in specific scenarios, either for one type of product or service or for an individual customer. 

Gross sales

A metric for the total sales of a company, that isn't adjusted for the costs related to generating those sales. This formula totals all sale invoices or related revenue transactions. Gross sales doesn't include the tax expenses, operating expenses, or other charges, which are all deducted to calculate net sales.

Why is it important to calculate net sales?

Businesses benefit from calculating their net sales. This calculation is essential for many reasons, including:

  • Provides a better view of revenue performance. While gross profit numbers may be exciting, it’s essential to calculate net sales to understand how the bottom line is impacted. High gross sales might look impressive; however, it can be misleading if there’s a significant gap between gross and net. A holistic view offers better insight into the company’s financials.
  • Net sales can inform decision-making. Understanding a business’ overall financial health is crucial for making decisions around the strategic direction. Since net sales are included in financial statements, these calculations are key for future financial decisions.
  • Can be helpful for motivating sales team members. Having visibility into the difference between gross and net sales can motivate sales teams to narrow the gap. These numbers can also help representatives learn and understand which types of deals to pursue in the future. 

Net sales vs. gross sales

Net and gross sales are different, and both paint a unique picture of a business. 

Net sales are the total sales value minus returns, discounts, and allowances. This calculation is often seen as a more accurate representation of the financial health of an organization. Gross sales are the total value of sales a company makes without considering deductions. It’s the revenue without any adjustments.

Alyssa Towns
AT

Alyssa Towns

Alyssa Towns works in communications and change management and is a freelance writer for G2. She mainly writes SaaS, productivity, and career-adjacent content. In her spare time, Alyssa is either enjoying a new restaurant with her husband, playing with her Bengal cats Yeti and Yowie, adventuring outdoors, or reading a book from her TBR list.

Net Sales Software

This list shows the top software that mention net sales most on G2.

Shopify is a cloud-based commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up and manage their stores across multiple sales channels, including web, mobile, social media, brick-and-mortar locations, and pop-up shops.

WooCommerce is the most popular WordPress eCommerce plugin. And it's available for free. Packed full of features, perfectly integrated into your self-hosted WordPress website.

MicroStrategy provides a high performance, scalable Business Intelligence platform delivering insight with interactive dashboards and superior analytics.

Square provides small and large businesses the tools they need to run and grow their business. Accept debit and credit cards anywhere with your iPhone, Android, iPad or our POS system.

GoDaddy makes bookkeeping simple. Everything is organized and in one place, without hours of data entry or tracking down receipts.

Function Point Productivity Software is an all-in-one project management solution specially designed for ad agencies, design studios and internal marketing departments looking to streamline their business. Our integrated software combines project management, time tracking, CRM, financial, and business reporting tools in one convenient cloud based system. Function Point’s comprehensive solution helps creative businesses improve their productivity and profitability by streamlining processes; simplifying collaboration; centralizing information; and delivering real-time business data. Easy, effective, and efficient — do more with Function Point.

Revel Systems provides reporting so you can track the sales at your store from any Internet browser in real time. Revel iPad POS provides one software platform that any your device can be integrated with.

Heartland Retail is a cloud POS and Retail Management platform designed by retailers, for retailers. Built with multi-store, multi-channel retailers in mind, the software allows retailers to service every customer the same way, no matter where or how they shop.

Grow.com offers powerfully simple business intelligence (BI) dashboards for small and medium businesses. Track the right metrics. Lead with confidence. Crush your goals.

iPad point of sale tableside ordering.

Hatch can visually organize your customers, schedule future messages, and more.

SalesIntel has the Best Contact Data So You Can Confidently Reach Your Leads

Let us save you from hours spent every month in finicky spreadsheets. Improve quality and provide your reps with personalized, real-time commission portals. Along the way we'll work together to boost sales by up to 10%.

Attentive is a personalized mobile messaging platform that helps enterprise retail brands acquire, retain, and interact with mobile shoppers in a new way

A complete payments platform engineered for growth.

Linking different platforms in your ecosystem that span channel management, e-commerce, transaction processing, and fulfillment makes the life of an operator easier. It makes the life of a finance team member infinitely more difficult. What was once a “system of record” is now a collection of systems, which never seem to tie-out at the end of the month. And while “apps” may make integrations easier for technology teams, they can make it hard, even impossible, to tie-out transactions that hop across your stack. Enter Blue Onion. With hooks built into e-commerce, subscription management, transactional processing systems, Blue Onion is able to tie-out transactions as they are happening, reconciling information between them on a daily basis and flagging areas where the numbers don’t align. It saves finance teams and auditors countless hours that would otherwise be spent doing what Blue Onion does every day.