Introducing G2.ai, the future of software buying.Try now
Compare ZoneBilling and Zuora 
At a Glance
Market Segments
Mid-Market (84.2% of reviews)
Mid-Market (53.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ZoneBilling
Star Rating
(39)4.4 out of 5
Market Segments
Mid-Market (84.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ZoneBillingZuora
Star Rating
(304)3.9 out of 5
Market Segments
Mid-Market (53.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ZuoraSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zuora Billing has a lower ease of setup score (6.9) compared to ZoneBilling (8.4), indicating that users find ZoneBilling more straightforward to implement and get started with.
- Reviewers mention that ZoneBilling excels in quality of support with a score of 8.9, while Zuora Billing's score of 7.4 suggests that users may experience less satisfaction with support services.
- G2 users highlight that Zuora Billing's recurring billing feature scores 9.1, which is notably higher than ZoneBilling's score of 8.8, indicating that users find Zuora's recurring billing capabilities more robust and reliable.
- Users on G2 report that ZoneBilling shines in personalized billing with a score of 8.8, while Zuora Billing's score of 8.0 in custom pricing suggests that users may have a more tailored experience with ZoneBilling.
- Reviewers mention that Zuora Billing's product direction score of 7.7 indicates room for improvement, whereas ZoneBilling's perfect score of 10.0 suggests that users feel confident in the future development and enhancements of the product.
- Users say that ZoneBilling's ease of use score (8.8) significantly outperforms Zuora Billing's score (7.6), reflecting a more user-friendly interface and experience with ZoneBilling.
Featured Products
Sponsored
FlexPay
CPQ
Visit Website
Pricing
Entry-Level Pricing
ZoneBilling
No pricing availableZuora
No pricing availableFree Trial
ZoneBilling
No trial information availableZuora
No trial information availableRatings
Meets Requirements
9.0
35
8.0
237
Ease of Use
8.5
35
7.7
235
Ease of Setup
8.4
30
7.0
127
Ease of Admin
8.0
11
7.7
130
Quality of Support
8.6
33
7.4
225
Has the product been a good partner in doing business?
9.0
12
7.8
131
Product Direction (% positive)
9.3
33
7.8
235
Features by Category
Configuration - cpq
Not enough data
8.3
12
Not enough data
8.2
13
Not enough data
7.9
13
Not enough data
8.3
13
Not enough data
8.1
13
Pricing
Not enough data
8.8
12
Not enough data
8.7
13
Not enough data
8.9
11
Not enough data
8.9
12
Not enough data
8.2
12
Not enough data
9.5
11
Quoting
Not enough data
8.8
11
Not enough data
8.6
11
Not enough data
8.9
12
Not enough data
9.0
12
Not enough data
9.2
11
Admin
Not enough data
8.3
9
Not enough data
8.7
9
Not enough data
8.1
8
Not enough data
8.3
8
Channels
Not enough data
8.3
9
Not enough data
8.7
9
Not enough data
8.5
10
Platform
Not enough data
8.7
9
Not enough data
9.0
8
Not enough data
9.0
7
Not enough data
8.8
8
Not enough data
7.7
8
Not enough data
Not enough data
Generative AI - cpq
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Billing and Payments
9.0
8
Not enough data
8.9
9
Not enough data
8.1
7
Not enough data
Revenue Recognition
8.3
8
Not enough data
Feature Not Available
Not enough data
7.8
6
Not enough data
Revenue Optimization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
6
Not enough data
Billing
8.8
13
7.9
35
8.2
13
7.4
31
7.4
13
6.9
34
Feature Not Available
7.4
16
Dunning
Feature Not Available
7.8
23
Feature Not Available
8.2
13
Feature Not Available
8.3
14
Performance
Feature Not Available
8.0
23
Feature Not Available
7.4
27
8.0
11
7.3
28
Reporting
8.0
10
8.2
11
7.8
10
8.2
11
8.1
9
8.2
12
Agentic AI - Subscription Billing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Requirements
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contracts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
7.6
13
8.3
16
8.5
13
9.0
16
8.8
13
9.2
16
Bill Processing
8.1
12
8.6
14
8.5
13
8.6
13
8.6
12
8.8
15
Integration
8.9
12
8.6
14
8.5
13
8.5
13
9.0
13
9.2
12
Agentic AI - Billing
Not enough data
Not enough data
Order Management
Feature Not Available
8.6
7
Feature Not Available
8.3
7
Feature Not Available
8.3
5
Feature Not Available
8.8
8
Products & Plans
Feature Not Available
Not enough data
7.4
7
Not enough data
7.6
7
9.7
5
8.1
7
8.9
6
Pricing
8.3
7
8.1
7
8.3
7
8.6
6
Feature Not Available
8.3
5
Revenue Management
8.3
7
8.3
6
8.8
7
Not enough data
8.1
6
8.7
5
8.8
7
8.3
7
Integration
7.9
7
9.4
6
8.6
7
9.3
5
7.9
7
9.7
5
Agentic AI - Subscription Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Transactions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflows
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounts Receivable Automation
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Subscription Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usage Metering - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Bill Generation - Usage-based billing Software
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Processing - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment failure - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Communication - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advance payment method update - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Failed payment analytics - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
ZoneBilling and Zuora are categorized as Subscription Revenue Management, Billing, Subscription Management, Usage-based billing software, and Subscription Billing
Unique Categories
ZoneBilling has no unique categories
Zuora is categorized as Revenue Management, Subscription Analytics, CPQ, Accounts Receivable, Failed Payment Recovery, and Quote-to-Cash
Reviews
Reviewers' Company Size
ZoneBilling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zuora
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
23.7%
Information Technology and Services
15.8%
Accounting
13.2%
Computer & Network Security
10.5%
Telecommunications
5.3%
Other
31.6%
Computer Software
25.0%
Information Technology and Services
12.3%
Internet
7.0%
Marketing and Advertising
4.9%
Telecommunications
4.2%
Other
46.5%
Most Helpful Reviews
ZoneBilling
Most Helpful Favorable Review
Dhruv G.
Verified User in Automotive
Zone billing has a simple and easy to use interface its customer and subscription pages display almost all the necessary information. one of its best features is the creative timeline tool, which helps simulate real subscription and payment scenarios. if...
Most Helpful Critical Review
Paul M.
Verified User in Telecommunications
The implementation of the tool has been a nightmare. The ZAB team doesn't really care if the project goes live or not, as long as they continue to bill per hour. I've been highly disappointed by the involvement of the ZAB team as a whole. The project has...
Zuora
Most Helpful Favorable Review
Meighan B.
Verified User in Computer Software
My first experience with Zuora was good, They were friendly, responsive, open to our ideas, and let us openly discuss our needs v what was available. The second time I worked with Zuora, they had taken a large number of our changes and customizations and...
Most Helpful Critical Review
Melissa H.
Verified User in Telecommunications
We sell through partners, and unfortunately, this is not ideal for that. We had to do a lot of customization to the zuora for Salesforce in order for it to work within our business model, but even with the customization, we face constant challenges. The...
Dhruv G.
Verified User in Automotive
Zone billing has a simple and easy to use interface its customer and subscription pages display almost all the necessary information. one of its best features is the creative timeline tool, which helps simulate real subscription and payment scenarios. if...
Meighan B.
Verified User in Computer Software
My first experience with Zuora was good, They were friendly, responsive, open to our ideas, and let us openly discuss our needs v what was available. The second time I worked with Zuora, they had taken a large number of our changes and customizations and...
Paul M.
Verified User in Telecommunications
The implementation of the tool has been a nightmare. The ZAB team doesn't really care if the project goes live or not, as long as they continue to bill per hour. I've been highly disappointed by the involvement of the ZAB team as a whole. The project has...
Melissa H.
Verified User in Telecommunications
We sell through partners, and unfortunately, this is not ideal for that. We had to do a lot of customization to the zuora for Salesforce in order for it to work within our business model, but even with the customization, we face constant challenges. The...
Alternatives
Discussions
ZoneBilling has no discussions with answers
Wish to know if you operate in India? Does your application talk to any other ERP seamlessly?
1 comment
PS
Hi Harish,
Thanks for your question! I'm a Senior Research Analyst for G2, and would be happy to help you out.
From the research I've done, it...Read more
Zuora has no more discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
