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Compare Stripe Billing and Zuora 
At a Glance
Market Segments
Small-Business (78.0% of reviews)
Mid-Market (53.5% of reviews)
Entry-Level Pricing
2.9% + 30¢ per successful charge
No pricing available
Stripe Billing
Star Rating
(131)4.4 out of 5
Market Segments
Small-Business (78.0% of reviews)
Entry-Level Pricing
2.9% + 30¢ per successful charge
Learn more about Stripe BillingZuora
Star Rating
(304)3.9 out of 5
Market Segments
Mid-Market (53.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ZuoraSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Stripe Billing excels in ease of use, with a score of 9.2 compared to Zuora Billing's 7.6. Reviewers mention that the intuitive interface and straightforward setup process make it a preferred choice for small businesses.
- Reviewers mention that Stripe Billing's personalized billing feature scores 9.1, significantly higher than Zuora's 7.9. Users appreciate the ability to customize invoices and billing cycles, which enhances customer satisfaction.
- G2 users highlight that Stripe Billing's automation capabilities, scoring 9.1, streamline billing processes effectively, while Zuora's automation score of 7.9 indicates room for improvement. Users say that automated billing reminders and dunning processes in Stripe save them time and reduce manual errors.
- Users on G2 report that Zuora Billing shines in its order management features, particularly with a score of 8.6 for opportunities, compared to Stripe's 7.8. Reviewers mention that Zuora's robust order history and upsell capabilities are beneficial for mid-market businesses.
- Reviewers mention that Stripe Billing's digital billing feature scores 9.4, outperforming Zuora's 8.9. Users appreciate the seamless digital invoicing experience, which they find enhances payment collection efficiency.
- Users report that while both platforms offer strong integration capabilities, Stripe Billing's integration with accounting software scores 8.9, slightly higher than Zuora's 8.5. Reviewers say that this integration simplifies financial reporting and reconciliation processes.
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Pricing
Entry-Level Pricing
Stripe Billing
Simple pricing
2.9% + 30¢
per successful charge
- No monthly fees
- No refund costs
- No hidden fees
Zuora
No pricing availableFree Trial
Stripe Billing
No trial information availableZuora
No trial information availableRatings
Meets Requirements
9.2
108
8.0
237
Ease of Use
9.2
108
7.7
235
Ease of Setup
8.8
61
7.0
127
Ease of Admin
8.8
52
7.7
130
Quality of Support
8.5
91
7.4
225
Has the product been a good partner in doing business?
8.2
54
7.8
131
Product Direction (% positive)
9.1
103
7.8
235
Features by Category
Configuration - cpq
Not enough data
8.3
12
Not enough data
8.2
13
Not enough data
7.9
13
Not enough data
8.3
13
Not enough data
8.1
13
Pricing
Not enough data
8.8
12
Not enough data
8.7
13
Not enough data
8.9
11
Not enough data
8.9
12
Not enough data
8.2
12
Not enough data
9.5
11
Quoting
Not enough data
8.8
11
Not enough data
8.6
11
Not enough data
8.9
12
Not enough data
9.0
12
Not enough data
9.2
11
Admin
Not enough data
8.3
9
Not enough data
8.7
9
Not enough data
8.1
8
Not enough data
8.3
8
Channels
Not enough data
8.3
9
Not enough data
8.7
9
Not enough data
8.5
10
Platform
Not enough data
8.7
9
Not enough data
9.0
8
Not enough data
9.0
7
Not enough data
8.8
8
Not enough data
7.7
8
Not enough data
Not enough data
Generative AI - cpq
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Billing and Payments
8.7
19
Not enough data
9.2
18
Not enough data
8.1
18
Not enough data
Revenue Recognition
8.6
16
Not enough data
7.3
15
Not enough data
8.2
16
Not enough data
Revenue Optimization
6.9
14
Not enough data
6.7
14
Not enough data
6.2
15
Not enough data
8.1
16
Not enough data
Billing
9.3
40
|
Verified
7.9
35
8.6
36
|
Verified
7.4
31
8.3
40
|
Verified
6.9
34
Feature Not Available
7.4
16
Dunning
8.7
35
|
Verified
7.8
23
Feature Not Available
8.2
13
Feature Not Available
8.3
14
Performance
8.5
39
|
Verified
8.0
23
7.4
37
|
Verified
7.4
27
8.2
38
|
Verified
7.3
28
Reporting
8.4
29
|
Verified
8.2
11
7.7
27
|
Verified
8.2
11
8.5
32
|
Verified
8.2
12
Agentic AI - Subscription Billing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Requirements
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contracts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
8.9
39
8.3
16
9.4
43
9.0
16
9.3
40
9.2
16
Bill Processing
8.7
37
8.6
14
8.9
38
8.6
13
9.0
44
8.8
15
Integration
9.0
45
8.6
14
8.9
45
8.5
13
8.3
36
9.2
12
Agentic AI - Billing
Not enough data
Not enough data
Order Management
7.9
19
|
Verified
8.6
7
9.0
24
|
Verified
8.3
7
8.3
19
|
Verified
8.3
5
9.0
23
|
Verified
8.8
8
Products & Plans
8.4
21
|
Verified
Not enough data
8.4
19
|
Verified
Not enough data
8.7
21
|
Verified
9.7
5
8.7
19
|
Verified
8.9
6
Pricing
9.3
24
|
Verified
8.1
7
9.2
24
|
Verified
8.6
6
9.1
20
|
Verified
8.3
5
Revenue Management
9.8
22
|
Verified
8.3
6
9.2
19
|
Verified
Not enough data
9.1
22
|
Verified
8.7
5
9.4
23
|
Verified
8.3
7
Integration
9.1
26
|
Verified
9.4
6
8.8
24
|
Verified
9.3
5
7.7
22
|
Verified
9.7
5
Agentic AI - Subscription Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Transactions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflows
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounts Receivable Automation
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Subscription Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usage Metering - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Processing - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment failure - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Communication - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advance payment method update - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Failed payment analytics - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Stripe Billing and Zuora are categorized as Subscription Revenue Management, Billing, Subscription Management, and Subscription Billing
Unique Categories
Stripe Billing has no unique categories
Zuora is categorized as Usage-based billing software, Revenue Management, Subscription Analytics, CPQ, Accounts Receivable, Failed Payment Recovery, and Quote-to-Cash
Reviews
Reviewers' Company Size
Stripe Billing
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zuora
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.6%
Marketing and Advertising
10.6%
Information Technology and Services
7.3%
Internet
6.5%
Accounting
5.7%
Other
55.3%
Computer Software
25.0%
Information Technology and Services
12.3%
Internet
7.0%
Marketing and Advertising
4.9%
Telecommunications
4.2%
Other
46.5%
Most Helpful Reviews
Stripe Billing
Most Helpful Favorable Review
Dustin W. S.
Verified User in Marketing and Advertising
As someone who has multiple ecommerce businesses with varying business models, Stripe is always the easiest payment gateway to integrate. The API allows for so many different applications to interface with it, and their support has always been prompt and...
Most Helpful Critical Review
Andrew S.
Verified User in Information Technology and Services
There is absolutely no way to reach a real person at Stripe. Email support is very slow. Receiving online payments is extremely important for any business and it is not good to go with a vendor that does not provide any phone or immediate support if...
Zuora
Most Helpful Favorable Review
Meighan B.
Verified User in Computer Software
My first experience with Zuora was good, They were friendly, responsive, open to our ideas, and let us openly discuss our needs v what was available. The second time I worked with Zuora, they had taken a large number of our changes and customizations and...
Most Helpful Critical Review
Melissa H.
Verified User in Telecommunications
We sell through partners, and unfortunately, this is not ideal for that. We had to do a lot of customization to the zuora for Salesforce in order for it to work within our business model, but even with the customization, we face constant challenges. The...
Dustin W. S.
Verified User in Marketing and Advertising
As someone who has multiple ecommerce businesses with varying business models, Stripe is always the easiest payment gateway to integrate. The API allows for so many different applications to interface with it, and their support has always been prompt and...
Meighan B.
Verified User in Computer Software
My first experience with Zuora was good, They were friendly, responsive, open to our ideas, and let us openly discuss our needs v what was available. The second time I worked with Zuora, they had taken a large number of our changes and customizations and...
Andrew S.
Verified User in Information Technology and Services
There is absolutely no way to reach a real person at Stripe. Email support is very slow. Receiving online payments is extremely important for any business and it is not good to go with a vendor that does not provide any phone or immediate support if...
Melissa H.
Verified User in Telecommunications
We sell through partners, and unfortunately, this is not ideal for that. We had to do a lot of customization to the zuora for Salesforce in order for it to work within our business model, but even with the customization, we face constant challenges. The...
Alternatives
Discussions
What is stripe billing?
1 comment
KH
A set of tools that allows you to accept payments globally. It combines subscription management, a no-code billing portal and is flexible and well integrated.Read more
Yes, you can set up recurring payments with Stripe using their subscription and billing features.
1 comment
QS
Certainly! Please provide the text in the Unknown Language that you would like me to translate into English.Read more
Stripe Billing has no more discussions with answers
Wish to know if you operate in India? Does your application talk to any other ERP seamlessly?
1 comment
PS
Hi Harish,
Thanks for your question! I'm a Senior Research Analyst for G2, and would be happy to help you out.
From the research I've done, it...Read more
Zuora has no more discussions with answers
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