Introducing G2.ai, the future of software buying.Try now
Compare Slack and Webex Suite 
At a Glance
Market Segments
Small-Business (41.6% of reviews)
Enterprise (50.8% of reviews)
Entry-Level Pricing
$0.00
$0.00
Slack
Star Rating
(35,090)4.5 out of 5
Market Segments
Small-Business (41.6% of reviews)
Entry-Level Pricing
$0.00
Browse all 4 pricing plansWebex Suite
Star Rating
(18,396)4.2 out of 5
Market Segments
Enterprise (50.8% of reviews)
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Slack excels in its Live Chat feature, scoring 9.4, which reviewers mention allows for seamless real-time communication. In contrast, Webex Suite, while still strong at 9.0, does not match the same level of user satisfaction.
- Reviewers mention that Slack's File Sharing capabilities are highly rated at 9.1, making it easy to share documents and collaborate. Webex Suite, with a score of 8.6, is noted to have some limitations in this area, particularly in file size restrictions.
- Users on G2 highlight Slack's superior Integrations score of 9.0, which allows for a wide range of third-party applications to be connected easily. Webex Suite, at 8.7, offers integrations but is often seen as less flexible by users.
- Reviewers say that Slack's Ease of Use is a standout feature, scoring 9.1, with many users appreciating its intuitive interface. In comparison, Webex Suite's score of 8.7 indicates that some users find it less straightforward, particularly when navigating its various features.
- G2 users report that Slack's Mobile Application is highly rated at 9.1, providing a robust experience for users on the go. Webex Suite, with a score of 8.7, is noted to have a functional mobile app but lacks some of the advanced features available in Slack.
- Users say that Slack's One-Click Join feature, scoring 9.2, simplifies the process of joining meetings, which is a significant advantage for busy teams. Webex Suite, at 8.8, offers a similar feature but is often described as slightly less efficient by users.
Featured Products
Sponsored
CrankWheel
(65)
Project Management
Visit Website
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
Slack
Free Trial is available
Webex Suite
Free Trial is available
Ratings
Meets Requirements
9.2
29,171
8.9
14,549
Ease of Use
9.1
29,813
8.7
14,596
Ease of Setup
9.1
6,387
8.4
2,808
Ease of Admin
8.8
4,675
8.4
2,563
Quality of Support
8.8
19,972
8.5
11,627
Has the product been a good partner in doing business?
9.0
4,160
8.7
2,457
Product Direction (% positive)
8.7
28,494
7.8
14,012
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.8
432
Not enough data
8.7
426
Not enough data
8.7
424
Not enough data
8.8
424
Not enough data
8.2
422
Not enough data
8.6
418
Not enough data
8.6
415
Not enough data
8.6
413
Not enough data
Projects
8.7
413
Not enough data
8.4
407
Not enough data
7.8
400
Not enough data
8.3
407
Not enough data
8.3
400
Not enough data
8.1
395
Not enough data
8.4
396
Not enough data
8.2
393
Not enough data
8.1
387
Not enough data
8.2
386
Not enough data
8.2
382
Not enough data
Resource Management
8.4
379
Not enough data
8.4
379
Not enough data
8.6
383
Not enough data
Project Monitoring
8.5
372
Not enough data
8.3
374
Not enough data
8.4
374
Not enough data
Generative AI
7.6
326
Not enough data
7.6
326
Not enough data
Agentic AI - Project Management
7.7
17
Not enough data
7.6
17
Not enough data
7.5
17
Not enough data
7.6
17
Not enough data
7.5
17
Not enough data
7.8
16
Not enough data
7.9
16
Not enough data
Content Sharing
Not enough data
9.1
954
Not enough data
9.0
935
Not enough data
8.9
916
Collaboration
Not enough data
8.9
872
Not enough data
9.0
952
Not enough data
9.0
945
Not enough data
8.8
851
Not enough data
9.2
973
Functionality
Not enough data
8.8
855
Not enough data
9.0
953
Not enough data
8.9
858
Agentic AI - Virtual Classroom
Not enough data
Not enough data
Business Instant Messaging
9.1
12687
8.6
898
9.0
13179
8.8
1001
8.6
12570
8.5
916
Business Instant Messaging
8.4
9069
8.9
964
8.1
8445
8.8
906
Business Instant Messaging
9.1
12501
8.7
857
9.2
12169
8.8
918
9.0
10625
8.7
825
Generative AI - Business Instant Messaging
7.3
614
8.7
19
AI - Business Instant Messaging
7.4
616
8.4
19
7.9
612
8.5
19
7.3
609
8.3
19
7.3
611
8.3
19
Agentic AI - Business Instant Messaging
7.2
32
Not enough data
7.4
32
Not enough data
Visual Tools
Not enough data
8.8
31
Not enough data
9.0
29
Not enough data
8.7
31
Not enough data
9.0
31
Office Customization
Not enough data
9.0
31
Not enough data
8.8
30
Not enough data
8.9
29
Guest Tools
Not enough data
8.5
30
Not enough data
8.8
30
Not enough data
8.7
29
Collaboration Tools
Not enough data
8.8
30
Not enough data
8.9
31
Not enough data
9.1
31
Not enough data
9.1
29
Agentic AI - Virtual Workspaces
Not enough data
Not enough data
Not enough data
Not enough data
Design Tools
Not enough data
8.9
333
Not enough data
8.8
332
Not enough data
8.6
290
Not enough data
8.7
295
Not enough data
8.8
312
Communication Tools
Not enough data
8.9
312
Not enough data
9.0
335
Integrations
Not enough data
8.8
268
Not enough data
9.0
335
Software Offering
Not enough data
8.8
333
Not enough data
9.2
368
Not enough data
9.1
353
Agentic AI - Collaborative Whiteboard
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
9.1
325
Not enough data
8.9
323
Not enough data
8.8
317
Not enough data
9.1
323
Not enough data
Management
9.0
318
Not enough data
8.8
311
Not enough data
9.0
313
Not enough data
Generative AI
7.7
280
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.9
4842
Not enough data
8.5
4201
|
Verified
Not enough data
8.8
4554
|
Verified
Not enough data
8.9
5067
|
Verified
Conferencing Options
Not enough data
9.0
5206
|
Verified
Not enough data
9.0
5433
|
Verified
Not enough data
9.0
5349
|
Verified
Application Tools
Not enough data
8.8
4295
|
Verified
Not enough data
8.8
4850
|
Verified
Not enough data
8.7
4819
Agentic AI - Screen Sharing
Not enough data
Not enough data
Account Options
9.6
76
Not enough data
8.4
75
Not enough data
9.0
74
Not enough data
9.2
77
Not enough data
9.3
77
Not enough data
9.3
75
Not enough data
Q&A Tools
9.3
76
Not enough data
9.5
75
Not enough data
9.4
77
Not enough data
8.9
73
Not enough data
9.4
72
Not enough data
9.0
73
Not enough data
8.7
72
Not enough data
9.2
72
Not enough data
8.5
71
Not enough data
Knowledge Pages
8.5
109
Not enough data
8.4
110
Not enough data
8.5
108
Not enough data
8.1
105
Not enough data
8.0
107
Not enough data
8.0
105
Not enough data
8.4
104
Not enough data
Knowledge Dissemination
8.2
106
Not enough data
8.6
106
Not enough data
9.0
107
Not enough data
9.0
108
Not enough data
8.2
106
Not enough data
8.1
103
Not enough data
8.6
105
Not enough data
8.6
103
Not enough data
8.7
103
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Login Options
9.2
275
Not enough data
8.6
268
Not enough data
Productivity
8.2
259
Not enough data
8.5
262
Not enough data
8.7
261
Not enough data
8.0
255
Not enough data
8.1
253
Not enough data
Customization
8.9
258
Not enough data
9.2
264
Not enough data
9.0
255
Not enough data
Agentic AI - Unified Workspaces
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
9.0
18
Not enough data
8.9
18
Not enough data
8.8
18
Not enough data
9.0
18
Hardware
Not enough data
8.9
18
Not enough data
8.7
18
Security
Not enough data
8.9
18
Not enough data
8.5
18
Agentic AI - Visual Collaboration Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
9.0
29
Not enough data
8.9
30
Not enough data
9.1
27
Not enough data
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
8.7
29
Not enough data
9.0
28
Not enough data
8.8
28
Not enough data
9.0
28
Not enough data
9.0
27
Not enough data
Functionality
8.7
28
Not enough data
9.2
27
Not enough data
9.0
29
Not enough data
Automation
8.9
557
Not enough data
8.8
550
Not enough data
8.5
537
Not enough data
Administration
8.8
544
Not enough data
8.7
537
Not enough data
9.4
548
Not enough data
Project management
8.8
543
Not enough data
8.6
535
Not enough data
8.6
537
Not enough data
8.6
528
Not enough data
8.6
530
Not enough data
8.4
522
Not enough data
8.3
527
Not enough data
Workload
8.4
516
Not enough data
8.8
522
Not enough data
8.6
516
Not enough data
8.6
515
Not enough data
Communication & Collaboration
9.3
529
Not enough data
9.0
528
Not enough data
9.3
530
Not enough data
Cost Management
8.1
511
Not enough data
8.3
513
Not enough data
8.2
510
Not enough data
Integration
8.6
517
Not enough data
8.4
513
Not enough data
8.4
507
Not enough data
Generative AI
7.3
489
Not enough data
7.4
489
Not enough data
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
9.5
544
Not enough data
9.3
547
Not enough data
8.9
533
Not enough data
9.0
531
Not enough data
9.2
530
Not enough data
Content & Documents
9.2
535
Not enough data
9.0
529
Not enough data
8.8
531
Not enough data
8.2
513
Not enough data
Controls
8.3
513
Not enough data
8.1
505
Not enough data
8.7
506
Not enough data
8.4
504
Not enough data
8.2
498
Not enough data
Project Management
8.4
501
Not enough data
8.4
498
Not enough data
8.5
498
Not enough data
8.7
500
Not enough data
Remote Collaboration
9.1
504
Not enough data
8.7
494
Not enough data
9.0
501
Not enough data
7.9
495
Not enough data
Generative AI
7.1
475
Not enough data
7.2
475
Not enough data
Agentic AI - Project Collaboration
6.0
8
Not enough data
6.3
8
Not enough data
Collaboration Tools
9.2
891
9.0
10054
|
Verified
9.0
853
9.1
2860
|
Verified
8.6
802
8.8
2545
|
Verified
9.4
880
9.0
3088
|
Verified
8.9
814
9.0
2936
Meeting Coordination
8.9
822
8.7
9046
8.7
812
8.7
8539
|
Verified
8.9
813
8.7
8914
|
Verified
9.2
842
8.8
3065
|
Verified
Software Type
9.3
880
8.6
7646
|
Verified
9.0
848
8.8
3007
|
Verified
9.5
885
9.0
3152
|
Verified
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
9.3
25
Not enough data
9.3
25
Not enough data
9.6
25
Meeting Automation - AI Meeting Assistants
Not enough data
9.3
25
Not enough data
9.0
25
Not enough data
9.1
25
Meeting Insights - AI Meeting Assistants
Not enough data
8.9
25
Not enough data
8.8
25
Not enough data
9.2
24
Accessibility - AI Meeting Assistants
Not enough data
8.8
24
Not enough data
8.9
24
Not enough data
9.3
24
Agentic AI - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
8.7
229
Not enough data
8.7
215
Not enough data
8.6
196
Not enough data
9.0
243
Not enough data
9.0
244
Not enough data
8.6
134
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
8.3
150
Not enough data
8.4
174
Not enough data
8.4
166
Advanced Features
Not enough data
7.9
122
Not enough data
8.2
123
Not enough data
8.6
167
Agentic AI - Audio Conferencing
7.3
10
Not enough data
7.0
9
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
9.0
142
Not enough data
8.9
158
Not enough data
9.0
101
Features
Not enough data
9.0
153
Not enough data
8.8
96
Not enough data
9.0
148
Not enough data
9.1
166
Not enough data
9.1
148
Not enough data
9.1
137
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Webex Suite are categorized as Business Instant Messaging and Video Conferencing
Unique Categories
Slack is categorized as Work Management, Unified Workspaces, Knowledge Base, Enterprise Search Software, Q&A Platforms, Project Collaboration, Project Management, Workflow Management, and Audio Conferencing
Webex Suite is categorized as Visual Collaboration Platforms, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, VoIP Providers, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.1%
Information Technology and Services
12.7%
Marketing and Advertising
8.6%
Internet
4.9%
Higher Education
3.4%
Other
55.2%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.5%
Other
61.2%
Most Helpful Reviews
Slack
Most Helpful Favorable Review
Verified User in Internet
I like the ability to stay up to date on internal conversations by subscribing to different channels. It keeps me in the know in real time, instead of waiting for a meeting to get updates. On a related note, it also declutters my email inbox, and makes...
Most Helpful Critical Review
Verified User in Internet
Integrations of third-party apps are limited; in their directory they have a few apps that can be easily integrated, however, not all give the expected results.
Webex Suite
Most Helpful Favorable Review
Lori R.
Verified User in Investment Management
I like Cisco webex meetnigs because it offers high definition video calls with very effective collaborative capabilities, it helps me to have better contact with my work group and to be better coordinated by sharing profiles and updating minutes.
Most Helpful Critical Review
Josh H.
Verified User in Marketing and Advertising
I dislike the lag. Seems like I have a lot of issues signing onto the service.
Verified User in Internet
I like the ability to stay up to date on internal conversations by subscribing to different channels. It keeps me in the know in real time, instead of waiting for a meeting to get updates. On a related note, it also declutters my email inbox, and makes...
Lori R.
Verified User in Investment Management
I like Cisco webex meetnigs because it offers high definition video calls with very effective collaborative capabilities, it helps me to have better contact with my work group and to be better coordinated by sharing profiles and updating minutes.
Verified User in Internet
Integrations of third-party apps are limited; in their directory they have a few apps that can be easily integrated, however, not all give the expected results.
Josh H.
Verified User in Marketing and Advertising
I dislike the lag. Seems like I have a lot of issues signing onto the service.
Alternatives
Discussions
How do I delete a channel in slack?
47 comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
Is Slack a good tool?
13 comments
BM
Slack adopts an interactive, open-conversation approach, enabling you to effortlessly connect with team members via chat or swiftly initiate huddles (audio...Read more
Is there a method for taking and saving private notes within Webex Meetings?
8 comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
Webex...Read more
What is the best use for Cisco Jabber?
7 comments
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 comments
MB
I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
