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Compare Prophet CRM and Salesforce Sales Cloud 
At a Glance
Market Segments
Small-Business (66.7% of reviews)
Mid-Market (45.8% of reviews)
Entry-Level Pricing
$20.00 1 Per User/Month Billed Annually Per Year
$25.00 1 User Per Month
Prophet CRM
Star Rating
(194)4.1 out of 5
Market Segments
Small-Business (66.7% of reviews)
Entry-Level Pricing
$20.00 1 Per User/Month Billed Annually Per Year
Browse all 2 pricing plansSalesforce Sales Cloud
Star Rating
(23,359)4.4 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Sales Cloud excels in Sales Force Automation, particularly in Opportunity & Pipeline Management with a score of 8.7, while Prophet CRM offers a solid performance with a score of 8.5. Reviewers mention that Salesforce's robust features help streamline sales processes effectively.
- Reviewers mention that Salesforce Sales Cloud has a higher Ease of Use rating at 8.1 compared to Prophet CRM's 8.0. Users on G2 appreciate the intuitive interface of Salesforce, which simplifies navigation and task management.
- G2 users highlight that Prophet CRM shines in Quality of Support, scoring 8.8, which is notably higher than Salesforce's 8.1. Users report that the responsive customer service and helpful resources make it easier to resolve issues quickly.
- Users say that Salesforce Sales Cloud offers superior Integrations, particularly with Salesforce Integration scoring 8.8, compared to Prophet CRM's 8.0. Reviewers mention that the extensive integration options enhance overall functionality and connectivity with other tools.
- Reviewers mention that Prophet CRM provides better Lead Management features, scoring 8.4, while Salesforce Sales Cloud scores 8.5. Users report that Prophet's lead qualification and follow-up capabilities are particularly effective for small businesses.
- Users on G2 report that Salesforce Sales Cloud has a more comprehensive Marketing Automation suite, with features like Email Marketing scoring 7.9 compared to Prophet CRM's 8.2. However, reviewers mention that Prophet's campaign management tools are user-friendly and effective for small business needs.
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Pricing
Entry-Level Pricing
Prophet CRM
Prophet Standard
$20.00
1 Per User/Month Billed Annually Per Year
Centralized Contact and Company Management
- • MS 365 Outlook Desktop Integrated
- • Signature Parsing (First Name, Last Name, Email)
- • Export views and lists into Excel
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Prophet CRM
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.2
179
8.8
13,214
Ease of Use
8.0
178
8.1
16,136
Ease of Setup
7.3
84
7.8
7,256
Ease of Admin
8.1
84
7.9
4,166
Quality of Support
8.8
172
8.1
11,485
Has the product been a good partner in doing business?
8.7
84
8.3
4,128
Product Direction (% positive)
7.7
176
8.2
12,887
Features by Category
Sales Force Automation
8.6
145
|
Verified
8.8
9150
|
Verified
Feature Not Available
8.2
6099
|
Verified
8.5
130
|
Verified
8.7
8877
|
Verified
8.3
131
|
Verified
8.3
9137
|
Verified
8.0
74
|
Verified
8.0
7026
|
Verified
8.4
129
|
Verified
8.2
7320
|
Verified
7.7
62
|
Verified
8.0
6464
|
Verified
8.2
68
|
Verified
8.1
6364
|
Verified
8.4
96
|
Verified
8.3
7119
|
Verified
Marketing Automation
8.2
85
|
Verified
7.9
6381
|
Verified
8.3
63
|
Verified
8.1
6705
|
Verified
8.4
100
|
Verified
8.5
7723
|
Verified
8.1
55
|
Verified
7.9
5149
Customer Support
8.4
92
|
Verified
8.3
6531
|
Verified
8.3
90
8.1
6108
|
Verified
8.4
94
8.2
6504
|
Verified
8.2
78
|
Verified
8.0
5225
|
Verified
8.4
72
|
Verified
8.2
5718
|
Verified
Reporting & Analytics
8.1
118
|
Verified
8.5
8665
|
Verified
8.2
111
|
Verified
8.5
8851
|
Verified
8.5
79
|
Verified
8.2
7163
|
Verified
Mobile & Social
Feature Not Available
7.9
5355
|
Verified
Feature Not Available
7.8
4986
|
Verified
6.7
64
|
Verified
7.7
5834
|
Verified
Platform
8.1
65
|
Verified
8.5
3343
|
Verified
8.0
61
|
Verified
8.5
3349
|
Verified
8.5
70
|
Verified
8.6
3374
|
Verified
8.3
9
8.4
2656
|
Verified
8.3
32
|
Verified
8.5
2928
|
Verified
8.1
53
8.1
2955
|
Verified
8.1
71
|
Verified
8.7
3354
|
Verified
8.3
51
|
Verified
8.1
2795
Integration
8.1
65
|
Verified
8.5
2392
|
Verified
8.6
30
8.5
2846
|
Verified
8.0
28
8.5
2693
|
Verified
Generative AI
8.3
5
7.5
650
Agentic AI - CRM
Not enough data
8.2
16
Not enough data
8.1
16
Not enough data
8.6
16
Not enough data
8.4
16
Not enough data
8.4
16
Not enough data
8.5
16
Not enough data
8.6
16
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.5
248
Not enough data
8.7
268
Not enough data
8.7
290
Not enough data
8.6
267
Organization
Not enough data
8.9
326
Not enough data
8.8
318
Not enough data
8.8
311
Performance Analysis
Not enough data
8.4
261
Not enough data
8.8
283
Sales Analysis
Not enough data
8.4
262
Not enough data
8.7
276
Generative AI
Not enough data
8.4
99
Not enough data
8.2
99
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.6
437
Not enough data
8.4
428
Not enough data
8.0
384
Not enough data
8.0
378
Not enough data
8.8
437
Not enough data
8.4
385
Not enough data
8.5
399
Repeatability and Reportability
Not enough data
8.3
400
Not enough data
8.6
419
Not enough data
8.7
415
Not enough data
8.3
401
Not enough data
7.6
334
AI and Automation
Not enough data
8.5
380
Not enough data
8.3
390
Not enough data
8.2
349
Not enough data
7.9
352
Not enough data
7.7
335
Generative AI
Not enough data
7.2
189
Agentic AI - Sales Engagement
Not enough data
8.3
8
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.5
8
Not enough data
8.8
8
Call Analytics
Not enough data
8.7
121
Not enough data
8.5
125
Not enough data
8.6
120
Not enough data
8.9
120
Agent Performance Management
Not enough data
8.7
130
Not enough data
8.6
114
Not enough data
8.7
130
Generative AI
Not enough data
8.2
46
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
8.6
44
Not enough data
8.3
45
Not enough data
8.8
45
Not enough data
8.7
42
Not enough data
8.4
43
Not enough data
8.4
37
Not enough data
8.2
38
CRM Data Enrichment
Not enough data
8.1
43
Not enough data
8.3
42
Not enough data
8.1
40
Not enough data
7.9
43
Not enough data
8.7
37
Account Management
Not enough data
8.3
44
Not enough data
8.0
44
Not enough data
8.0
41
Not enough data
8.3
40
Not enough data
8.6
37
Not enough data
8.3
37
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
8.1
129
Not enough data
8.5
129
Not enough data
8.0
130
Not enough data
8.0
128
Not enough data
8.8
130
Branding & Customizatio
Not enough data
8.1
125
Not enough data
8.2
129
Not enough data
8.3
127
Automatic Rules & Configurations
Not enough data
8.3
128
Not enough data
8.2
128
Not enough data
8.0
131
Agentic AI - Business Scheduling
Not enough data
9.0
5
Not enough data
8.3
5
Sales Performance Features - Sales Planning
Not enough data
8.4
121
Not enough data
8.5
112
Not enough data
8.4
117
Not enough data
8.6
117
Not enough data
8.5
116
Not enough data
8.7
115
Not enough data
8.0
113
Territory Management - Sales Planning
Not enough data
8.5
114
Not enough data
8.4
119
Quota & Capacity Management - Sales Planning
Not enough data
8.3
116
Not enough data
8.2
123
Not enough data
8.3
117
Agentic AI - Sales Planning
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
Not enough data
8.9
393
Not enough data
8.9
397
Not enough data
8.6
379
Discovery
Not enough data
8.9
400
Not enough data
8.6
395
Not enough data
8.6
377
Management
Not enough data
8.5
367
Not enough data
8.6
385
Platform
Not enough data
8.5
377
Not enough data
8.6
377
Agentic AI - Sales Performance Management
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Incentives
Feature Not Available
8.1
357
8.1
6
8.3
423
Feature Not Available
8.0
359
Feature Not Available
8.5
437
Personalization
Feature Not Available
8.6
400
Feature Not Available
8.8
480
7.7
13
8.9
510
6.9
9
8.6
458
Administrative
8.8
8
8.7
484
Feature Not Available
8.5
450
7.7
5
8.3
433
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.2
506
Not enough data
8.4
513
Not enough data
8.3
527
Customizations
Not enough data
8.7
556
Not enough data
8.5
525
Not enough data
8.5
562
Not enough data
8.3
507
Not enough data
8.4
534
Generative AI
Not enough data
7.4
233
Agentic AI - Sales Analytics
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.3
7
Data Sourcing
Not enough data
8.5
882
Not enough data
8.7
913
Not enough data
8.3
817
Not enough data
8.7
941
Not enough data
8.6
878
Predictive Analytics
Not enough data
8.4
857
Not enough data
8.6
873
Not enough data
8.1
772
Not enough data
8.3
814
Sales Management
Not enough data
8.7
903
Not enough data
8.1
778
Not enough data
8.6
896
Not enough data
8.8
963
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
8.7
144
Not enough data
8.5
136
Not enough data
8.8
145
Not enough data
8.7
141
Not enough data
Not enough data
Contacts
Not enough data
8.9
138
Not enough data
8.8
140
Not enough data
8.8
142
Insights
Not enough data
9.1
146
Not enough data
8.8
143
Not enough data
8.3
139
Not enough data
8.5
149
Not enough data
8.4
144
Not enough data
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.8
235
Not enough data
8.8
228
Not enough data
8.5
189
Not enough data
8.4
225
Feedback
Not enough data
8.7
217
Not enough data
8.6
214
Not enough data
8.5
194
Not enough data
8.6
183
Not enough data
8.8
208
Not enough data
8.8
209
Not enough data
8.7
181
Generative AI
Not enough data
7.1
53
Agentic AI - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
8.3
319
Not enough data
8.1
309
Not enough data
8.3
294
Not enough data
8.5
285
Not enough data
8.3
303
Analytics
Not enough data
8.7
310
Not enough data
8.4
309
Not enough data
8.4
192
Not enough data
8.3
317
Presentation
Not enough data
7.5
182
Not enough data
7.4
181
Not enough data
7.3
172
Categories
Categories
Shared Categories
Prophet CRM and Salesforce Sales Cloud are categorized as CRM, Email Tracking, and Sales Performance Management
Unique Categories
Prophet CRM has no unique categories
Salesforce Sales Cloud is categorized as Sales Planning, Business Scheduling, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
Prophet CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
6.7%
Construction
5.7%
Electrical/Electronic Manufacturing
4.1%
Real Estate
3.6%
Machinery
3.6%
Other
76.2%
Computer Software
14.0%
Information Technology and Services
11.8%
Financial Services
6.7%
Marketing and Advertising
5.1%
Internet
3.4%
Other
58.9%
Most Helpful Reviews
Prophet CRM
Most Helpful Favorable Review
Susan S.
Verified User in Higher Education
Using Prophet helps our team communicate with each other on the status of employers looking to hire our graduates. The software is intuitive to users so there is very little training required with new users. Search capability is easy and quick and can be...
Most Helpful Critical Review
Darrell W. C.
Verified User in Real Estate
It doesn't search and remove duplicates. It requires dedication to adapt to using it and learn all the features available. It doesn't have a library. Often when a lead calls me, it would be nice if I could obtain a script from the library in a few clicks.
Salesforce Sales Cloud
Most Helpful Favorable Review
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Most Helpful Critical Review
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Susan S.
Verified User in Higher Education
Using Prophet helps our team communicate with each other on the status of employers looking to hire our graduates. The software is intuitive to users so there is very little training required with new users. Search capability is easy and quick and can be...
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Darrell W. C.
Verified User in Real Estate
It doesn't search and remove duplicates. It requires dedication to adapt to using it and learn all the features available. It doesn't have a library. Often when a lead calls me, it would be nice if I could obtain a script from the library in a few clicks.
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Discussions
Prophet CRM has no discussions with answers
When do you need a CRM?
11 comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 comments
MM
1. Customer Management
2. Employee Day-to-Day Activity Tracking
3. Automated Workflow
4. Validated Workflow
5. Can Integrate Multiple Systems
6....Read more
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