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Compare Outreach and SmartReach.io 
At a Glance
Market Segments
Mid-Market (59.8% of reviews)
Small-Business (77.8% of reviews)
Entry-Level Pricing
Contact Us
$29.00 1000 Prospects Contacted Per Month
Outreach
Star Rating
(3,479)4.3 out of 5
Market Segments
Mid-Market (59.8% of reviews)
Entry-Level Pricing
Contact Us
Learn more about OutreachSmartReach.io
Star Rating
(56)4.6 out of 5
Market Segments
Small-Business (77.8% of reviews)
Entry-Level Pricing
$29.00 1000 Prospects Contacted Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Outreach excels in Email Tracking/Automation with a score of 9.1, highlighting its robust automation features that streamline email campaigns effectively, while SmartReach.io follows closely with a score of 9.0, indicating strong performance but slightly less advanced capabilities.
- Users report that SmartReach.io shines in Quality of Support with a score of 9.4, with many users praising the responsiveness and helpfulness of the support team, whereas Outreach has a lower score of 8.3, suggesting room for improvement in customer service.
- G2 users note that Outreach's Task Management feature is highly rated at 8.8, allowing for efficient organization of tasks, while SmartReach.io's score of 7.9 indicates it may not be as comprehensive in this area, leading to potential challenges in task organization.
- Users on G2 highlight that SmartReach.io offers superior Ease of Use with a score of 9.0, making it more accessible for new users, while Outreach's score of 8.3 suggests a steeper learning curve for some users.
- Reviewers say that Outreach's Call Analytics features, including Call Recording and Call Analysis, are well-received with scores of 8.4 and 8.0 respectively, providing valuable insights into call performance, whereas SmartReach.io lacks in this area with lower scores, indicating less robust analytics capabilities.
- Users report that Outreach's Generative AI features, particularly in AI Text Generation, are rated at 6.8, which some users find lacking compared to SmartReach.io's higher score of 7.5, suggesting that SmartReach.io may offer more advanced AI capabilities for content generation.
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Pricing
Entry-Level Pricing
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
SmartReach.io
Email Outreach
$29.00
1000 Prospects Contacted Per Month
Effortlessly expand your cold email campaigns to target up to a million prospects.
- Unlimited sending email accounts
- Unlimited team members allowed
- Unlimited Email Validations
Free Trial
Outreach
No trial information availableSmartReach.io
Free Trial is available
Ratings
Meets Requirements
8.7
2,626
8.9
44
Ease of Use
8.3
2,642
9.0
44
Ease of Setup
7.6
807
8.7
26
Ease of Admin
7.8
767
8.5
21
Quality of Support
8.3
2,387
9.4
45
Has the product been a good partner in doing business?
8.5
753
9.0
21
Product Direction (% positive)
8.5
2,456
9.2
43
Features by Category
Lead Facilitation
6.7
26
Not enough data
7.6
30
Not enough data
8.3
32
Not enough data
8.3
34
Not enough data
Organization
7.9
29
Not enough data
8.0
31
Not enough data
8.2
29
Not enough data
Performance Analysis
7.5
34
Not enough data
8.2
37
Not enough data
Sales Analysis
7.5
33
Not enough data
7.9
34
Not enough data
Generative AI
7.8
21
Not enough data
7.5
20
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
8.8
976
|
Verified
8.0
21
9.1
1025
|
Verified
9.0
28
8.5
837
|
Verified
6.7
17
8.3
767
|
Verified
8.3
21
8.5
975
|
Verified
7.3
21
8.6
371
7.6
18
8.3
319
7.6
18
Repeatability and Reportability
8.4
832
|
Verified
Feature Not Available
8.6
912
|
Verified
8.1
24
8.5
892
|
Verified
8.2
24
7.8
741
|
Verified
Feature Not Available
7.1
286
Feature Not Available
AI and Automation
7.9
311
7.8
19
7.4
280
Feature Not Available
7.7
320
8.0
22
7.3
271
7.0
16
7.1
265
7.1
17
Generative AI
6.7
113
7.5
12
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
8.4
122
Not enough data
7.9
102
Not enough data
8.0
109
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.7
89
Not enough data
7.9
93
Not enough data
Generative AI
7.5
34
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
7.3
50
Not enough data
7.9
59
Not enough data
8.3
78
Not enough data
8.0
52
Not enough data
7.8
58
Not enough data
7.9
20
Not enough data
7.9
21
Not enough data
CRM Data Enrichment
8.7
91
Not enough data
8.7
100
Not enough data
8.2
73
Not enough data
Feature Not Available
Not enough data
8.2
21
Not enough data
Account Management
7.9
68
Not enough data
7.8
69
Not enough data
8.0
69
Not enough data
8.5
79
Not enough data
7.8
23
Not enough data
8.0
20
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
7.6
186
Not enough data
8.2
227
|
Verified
Not enough data
7.1
159
|
Verified
Not enough data
8.4
239
|
Verified
Not enough data
Personalization
8.3
258
|
Verified
Not enough data
7.8
265
|
Verified
Not enough data
8.2
317
|
Verified
Not enough data
8.1
222
|
Verified
Not enough data
Administrative
8.7
301
|
Verified
Not enough data
8.4
253
|
Verified
Not enough data
8.5
259
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.8
1418
8.6
30
8.4
1359
8.2
27
Feature Not Available
7.3
22
Customizations
8.8
1385
7.8
27
8.9
1411
8.7
31
8.5
1386
8.1
30
8.3
1037
7.9
29
9.0
1427
7.5
31
Generative AI
6.8
147
5.8
10
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
7.8
146
Not enough data
7.9
161
Not enough data
Feature Not Available
Not enough data
8.1
175
Not enough data
7.7
155
Not enough data
Predictive Analytics
7.3
129
Not enough data
7.4
123
Not enough data
7.0
114
Not enough data
7.4
122
Not enough data
Sales Management
8.0
137
Not enough data
Feature Not Available
Not enough data
7.8
152
Not enough data
8.8
177
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.5
797
Not enough data
7.9
891
Not enough data
8.4
1017
Not enough data
8.8
1075
Not enough data
Not enough data
Not enough data
Contacts
8.6
1131
Not enough data
8.0
971
Not enough data
8.4
1051
Not enough data
Insights
8.3
1078
|
Verified
Not enough data
8.4
1036
Not enough data
7.8
580
Not enough data
9.1
1176
Not enough data
8.1
1023
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.3
196
|
Verified
Not enough data
8.2
195
|
Verified
Not enough data
8.2
178
|
Verified
Not enough data
8.0
141
|
Verified
Not enough data
Feedback
8.3
164
|
Verified
Not enough data
8.2
161
|
Verified
Not enough data
8.1
140
Not enough data
8.3
173
|
Verified
Not enough data
8.4
191
|
Verified
Not enough data
8.3
190
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
6.7
20
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Outreach and SmartReach.io are categorized as Sales Engagement and Email Tracking
Unique Categories
Outreach is categorized as Revenue Operations & Intelligence (RO&I), Conversation Intelligence, AI Sales Assistant, Sales Coaching, Outbound Call Tracking, Sales Analytics, Sales Performance Management, and AI SDRs
SmartReach.io has no unique categories
Reviews
Reviewers' Company Size
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartReach.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.0%
Information Technology and Services
18.3%
Marketing and Advertising
7.2%
Internet
6.4%
Financial Services
3.1%
Other
28.0%
Marketing and Advertising
27.8%
Computer Software
14.8%
Information Technology and Services
11.1%
Financial Services
5.6%
Accounting
5.6%
Other
35.2%
Most Helpful Reviews
Outreach
Most Helpful Favorable Review
Verified User in Information Technology and Services
Its just give you good analytics apart from it nothing special about this tool.
Most Helpful Critical Review
Jordan R.
Verified User in Accounting
Oh, where do I even begin with Outreach? This outbound app is a prime example of everything gone wrong in software design. It's like they gathered a team of amateurs to cobble together this abomination. The user interface is a hot mess, resembling a chaotic...
SmartReach.io
Most Helpful Favorable Review
Ravi S.
Verified User in Information Technology and Services
I liked the flexible features of smart reach. As a professional, you can run your own mail campaign without any technical difficulties. The best feature is automated follow mails.
Most Helpful Critical Review
Verified User in Financial Services
I find this platform to be a bit unprofessional. The user videos feature the Indian founder with his thick accent which is not straight forward to understand. I notice that they are still using app passwords / 2f authentication. This will soon be...
Verified User in Information Technology and Services
Its just give you good analytics apart from it nothing special about this tool.
Ravi S.
Verified User in Information Technology and Services
I liked the flexible features of smart reach. As a professional, you can run your own mail campaign without any technical difficulties. The best feature is automated follow mails.
Jordan R.
Verified User in Accounting
Oh, where do I even begin with Outreach? This outbound app is a prime example of everything gone wrong in software design. It's like they gathered a team of amateurs to cobble together this abomination. The user interface is a hot mess, resembling a chaotic...
Verified User in Financial Services
I find this platform to be a bit unprofessional. The user videos feature the Indian founder with his thick accent which is not straight forward to understand. I notice that they are still using app passwords / 2f authentication. This will soon be...
Discussions
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 comments
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 comments
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 comments
IS
We also used it for hiring workflow.Read more
What is SmartReach.io used for?
1 comment
Official Response from SmartReach.io
SmartReach.io is a powerful sales engagement software designed to empower sales leaders to achieve revenue goals and drive sustainable growth. The platform...Read more
SmartReach.io has no more discussions with answers
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