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Compare Microsoft Teams and Zoom Workplace 
At a Glance
Market Segments
Enterprise (40.7% of reviews)
Small-Business (51.3% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
Free
Microsoft Teams
Star Rating
(16,238)4.4 out of 5
Market Segments
Enterprise (40.7% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsZoom Workplace
Star Rating
(55,415)4.6 out of 5
Market Segments
Small-Business (51.3% of reviews)
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoom Workplace excels in video conferencing with a score of 9.3, while Microsoft Teams scores 8.9. Reviewers mention that Zoom's video quality and ease of use during large meetings are standout features, making it a preferred choice for virtual events.
- Reviewers mention that Zoom Workplace offers superior ease of use (9.1) compared to Microsoft Teams (8.8). Users say that the intuitive interface and straightforward navigation in Zoom make it easier for new users to get started quickly.
- Users on G2 highlight that Zoom Workplace's mobile application scores 9.0, outperforming Microsoft Teams' 8.8. Reviewers say that Zoom's mobile app provides a seamless experience for on-the-go meetings, which is crucial for remote workers.
- G2 users report that Zoom Workplace has a higher score for audio conferencing (9.1) compared to Microsoft Teams (9.0). Reviewers mention that the clarity and reliability of audio calls in Zoom are often praised, especially in larger group settings.
- Users say that Zoom Workplace shines in the area of one-click join functionality, scoring 9.0 versus Microsoft Teams' 8.9. Reviewers mention that this feature significantly reduces the hassle of joining meetings, enhancing user experience.
- Reviewers mention that while both platforms have similar integration capabilities (8.7), Zoom Workplace is often favored for its ease of connecting with third-party applications, which users find enhances their workflow efficiency.
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Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Microsoft Teams
No trial information availableZoom Workplace
Free Trial is available
Ratings
Meets Requirements
8.9
12,157
9.2
42,898
Ease of Use
8.8
12,287
9.1
43,023
Ease of Setup
8.9
2,812
9.1
13,624
Ease of Admin
8.5
1,866
9.0
12,708
Quality of Support
8.6
9,731
8.7
31,728
Has the product been a good partner in doing business?
8.7
1,842
9.1
11,879
Product Direction (% positive)
8.5
11,584
8.3
40,320
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6867
|
Verified
Not enough data
9.1
7086
|
Verified
Not enough data
8.8
6308
|
Verified
Collaboration
Not enough data
8.6
5387
|
Verified
Not enough data
9.1
7081
|
Verified
Not enough data
9.0
6833
|
Verified
Not enough data
8.7
5257
|
Verified
Not enough data
9.3
7437
|
Verified
Functionality
Not enough data
8.6
5337
|
Verified
Not enough data
9.0
6614
|
Verified
Not enough data
8.7
5077
|
Verified
Agentic AI - Virtual Classroom
Not enough data
Not enough data
Business Instant Messaging
8.9
8131
8.8
589
8.7
8402
8.9
616
8.4
7796
8.7
600
Business Instant Messaging
9.0
7699
9.1
590
8.9
7635
9.3
596
Business Instant Messaging
8.8
7460
9.1
593
8.8
7691
9.0
601
8.7
6662
8.7
588
Generative AI - Business Instant Messaging
8.2
462
8.6
107
AI - Business Instant Messaging
8.1
456
8.6
105
8.4
455
8.6
107
8.0
449
8.4
106
8.2
452
8.5
105
Agentic AI - Business Instant Messaging
8.2
57
7.1
8
8.2
59
7.1
8
Grammar
Not enough data
9.1
37
Not enough data
8.8
37
Not enough data
8.9
37
Formatting
Not enough data
8.7
36
Not enough data
8.7
35
Not enough data
8.3
35
Content
Not enough data
8.5
35
Not enough data
8.1
35
Not enough data
8.4
35
Product Type
Not enough data
8.9
34
Not enough data
9.0
34
Generative AI
Not enough data
8.6
32
Not enough data
9.0
33
Design Tools
Not enough data
8.8
283
Not enough data
8.8
278
Not enough data
8.5
277
Not enough data
8.6
279
Not enough data
8.9
281
Communication Tools
Not enough data
8.9
275
Not enough data
9.1
284
Integrations
Not enough data
8.4
275
Not enough data
9.0
271
Software Offering
Not enough data
8.8
272
Not enough data
9.4
280
Not enough data
9.1
272
Agentic AI - Collaborative Whiteboard
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
9.0
17469
Not enough data
8.6
13058
|
Verified
Not enough data
8.7
13981
|
Verified
Not enough data
8.9
17944
|
Verified
Conferencing Options
Not enough data
9.1
19976
|
Verified
Not enough data
9.2
20144
|
Verified
Not enough data
9.3
22152
|
Verified
Application Tools
Not enough data
8.9
16564
|
Verified
Not enough data
9.1
19850
|
Verified
Not enough data
8.9
16630
|
Verified
Agentic AI - Screen Sharing
Not enough data
Not enough data
Platform Basics
Not enough data
8.9
286
Not enough data
8.9
297
Not enough data
7.5
276
Platform Content
Not enough data
7.9
271
Not enough data
7.5
274
Not enough data
8.8
285
Platform Additional Functionality
Not enough data
8.1
294
Not enough data
7.7
276
Agentic AI - Screen and Video Capture
Not enough data
Not enough data
Inbox Tools
Not enough data
7.7
54
Not enough data
8.2
54
Not enough data
8.6
52
Not enough data
8.5
52
Coordination Tools
Not enough data
8.6
57
Not enough data
8.6
55
Not enough data
7.9
54
Software Options
Not enough data
9.2
53
Not enough data
9.1
55
Email Client - Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.6
38
Not enough data
8.1
36
Not enough data
9.4
9
Not enough data
9.2
10
Not enough data
8.8
10
Not enough data
7.8
10
Not enough data
8.7
10
Platform Data
Not enough data
8.0
36
Not enough data
8.4
36
Not enough data
8.3
36
Not enough data
8.6
36
Platform Interoperability
Not enough data
8.6
40
Not enough data
8.1
37
Platform Additional Functionality
Not enough data
8.5
36
Additional Functionality - Visitor Management
Not enough data
7.6
9
Not enough data
7.6
9
Not enough data
9.1
9
Not enough data
7.9
8
Agentic AI - Visitor Management
Not enough data
Not enough data
Platform Basics
Not enough data
8.6
22
Not enough data
8.7
23
Not enough data
8.7
26
Platform Content
Not enough data
8.3
21
Not enough data
7.9
22
Platform Interoperability
Not enough data
8.5
25
Platform Additional Functionality
Not enough data
8.5
25
Not enough data
8.0
25
Not enough data
8.3
22
Agentic AI - Digital Signage
Not enough data
Not enough data
Collaboration Tools
9.0
7069
|
Verified
9.2
31088
|
Verified
9.1
4854
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
9.2
5015
|
Verified
9.1
15071
|
Verified
Feature Not Available
9.1
15187
|
Verified
Meeting Coordination
9.0
6627
|
Verified
8.9
28439
|
Verified
8.9
6102
|
Verified
9.0
27553
|
Verified
8.8
6362
|
Verified
8.9
27869
|
Verified
8.9
4838
|
Verified
9.0
15576
|
Verified
Software Type
8.8
6432
|
Verified
8.9
26930
|
Verified
8.7
4532
|
Verified
8.8
14269
|
Verified
9.2
5066
|
Verified
9.2
16277
|
Verified
Agentic AI - Video Conferencing
7.2
18
7.3
5
7.4
18
7.0
5
7.5
18
7.7
5
Calendar View
Not enough data
8.1
312
Not enough data
8.4
324
Shared Calendar
Not enough data
8.4
302
Not enough data
8.2
314
Accessibility
Not enough data
8.2
306
Not enough data
7.9
303
Integration
Not enough data
8.1
300
Not enough data
8.1
311
Not enough data
8.4
301
Notifications
Not enough data
8.2
306
Not enough data
7.7
306
Generative AI
Not enough data
7.3
219
Not enough data
7.5
229
Not enough data
7.5
234
Agentic AI - Calendar
Not enough data
9.0
7
Design
Not enough data
9.0
17
Not enough data
8.9
17
Not enough data
9.2
17
Collaboration
Not enough data
9.1
17
Not enough data
8.8
17
File Types
Not enough data
8.9
17
Not enough data
9.1
17
Not enough data
8.6
17
Edit & Revise
Not enough data
8.6
17
Not enough data
8.3
17
Not enough data
8.9
17
Integrate & Embed
Not enough data
8.7
17
Not enough data
8.6
17
Not enough data
8.9
17
Operating System
Not enough data
9.0
17
Not enough data
9.0
17
Not enough data
8.7
17
Generative AI
Not enough data
9.0
17
Not enough data
9.3
17
Not enough data
9.0
17
Not enough data
9.6
17
Not enough data
8.7
17
Agentic AI - Document Creation
Not enough data
Not enough data
Integrations
Not enough data
8.0
591
Not enough data
8.8
613
Not enough data
9.0
616
Not enough data
7.9
586
Not enough data
7.8
582
Branding & Customizatio
Not enough data
8.3
587
Not enough data
8.6
606
Not enough data
8.3
585
Automatic Rules & Configurations
Not enough data
8.6
590
Not enough data
8.6
601
Not enough data
8.6
612
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Seating Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tech Stack
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability and Performance - Generative AI Infrastructure
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.4
6
Cost and Efficiency - Generative AI Infrastructure
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.7
6
Integration and Extensibility - Generative AI Infrastructure
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Security and Compliance - Generative AI Infrastructure
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.2
6
Usability and Support - Generative AI Infrastructure
Not enough data
9.7
6
Not enough data
9.4
6
Meeting Prep - AI Meeting Assistants
Not enough data
8.6
39
Not enough data
8.9
41
Not enough data
8.8
40
Meeting Automation - AI Meeting Assistants
Not enough data
8.8
43
Not enough data
8.9
42
Not enough data
9.0
40
Meeting Insights - AI Meeting Assistants
Not enough data
8.8
40
Not enough data
8.5
40
Not enough data
9.1
41
Accessibility - AI Meeting Assistants
Not enough data
8.7
39
Not enough data
8.9
42
Not enough data
8.9
37
Agentic AI - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
9.0
1720
|
Verified
Not enough data
8.9
1693
|
Verified
Not enough data
8.8
1592
Features
Not enough data
8.9
1601
|
Verified
Not enough data
8.8
1544
Not enough data
9.0
2009
|
Verified
Not enough data
9.2
2262
|
Verified
Not enough data
9.3
2341
|
Verified
Not enough data
8.9
1833
|
Verified
Categories
Categories
Shared Categories
Microsoft Teams and Zoom Workplace are categorized as Business Instant Messaging and Video Conferencing
Unique Categories
Microsoft Teams has no unique categories
Zoom Workplace is categorized as AI Meeting Assistants, Generative AI Infrastructure, Desk Booking, Business Scheduling, Email Client, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, AI Writing Assistant, Virtual Classroom, Productivity Bots, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, and Calendar
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.0%
Computer Software
9.2%
Education Management
3.7%
Financial Services
3.6%
Marketing and Advertising
3.5%
Other
63.0%
Information Technology and Services
8.8%
Computer Software
8.2%
Marketing and Advertising
5.6%
Education Management
5.5%
Higher Education
4.7%
Other
67.2%
Most Helpful Reviews
Microsoft Teams
Most Helpful Favorable Review
Nelson Jr. A.
Verified User in Telecommunications
What I like the best about Microsoft Teams is that I am able to control the computer of a person that I talked to, specially why they really need help about navigating on the program. This really helpful in facilitating the process during the operations.
Most Helpful Critical Review
Tyler Y.
Verified User in Information Technology and Services
Unfortunately, a lot of the things Lync can do are obscured by the user interface. It’s attractive enough and doesn’t look cluttered at first glance, but most of my attempts to do non-basic things involve hunting through icons and menus that are...
Zoom Workplace
Most Helpful Favorable Review
Kindy S.
Verified User in Broadcast Media
Zoom is a good platform for attending and hosting meetings and relatively easy to use. Zoom offers a clear quality of sound and video. Zoom Offer us video conferencing, if we want to video chat with friends, we can easily make a group on zoom and start...
Most Helpful Critical Review
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
Nelson Jr. A.
Verified User in Telecommunications
What I like the best about Microsoft Teams is that I am able to control the computer of a person that I talked to, specially why they really need help about navigating on the program. This really helpful in facilitating the process during the operations.
Kindy S.
Verified User in Broadcast Media
Zoom is a good platform for attending and hosting meetings and relatively easy to use. Zoom offers a clear quality of sound and video. Zoom Offer us video conferencing, if we want to video chat with friends, we can easily make a group on zoom and start...
Tyler Y.
Verified User in Information Technology and Services
Unfortunately, a lot of the things Lync can do are obscured by the user interface. It’s attractive enough and doesn’t look cluttered at first glance, but most of my attempts to do non-basic things involve hunting through icons and menus that are...
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
Discussions
What are the best features of Microsoft teams?
20 comments
SB
I believe Microsoft Teams offers many advanced features related to learning management products. Like Attendance, assignment push-pull, Reviewing marks, etc.Read more
What is the use of Microsoft teams?
15 comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What software do you need for Microsoft teams?
13 comments
AG
You need Office 365 to use Microsoft Teams.Read more
How do you rate zoom for companies, what advantages does it offer?
48 comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
27 comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
25 comments
K
The word "app" is commonly understood as an abbreviation for "application," typically referring to a software program designed to perform a specific function...Read more
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