When assessing the two solutions, reviewers found Microsoft Copilot Studio easier to use, set up, and administer. Reviewers also preferred doing business with Microsoft Copilot Studio overall.
The ease of access from any application connected to office365
1. It is very useful for calling API and response JSON manipulation is not great 2. It does not provide a good UI experience while creating chat sequences 3. It required a premium license for running some basic connectors
The product evaluation, decision making and implementing process with Zendesk was true to the company's brand: Zen. I evaluated 5 other competing products and chose Zendesk for its reliability and scalability, in addition to exceptional customer service and...
The service is non-existent. We had 17 professional licenses running us around 125 USD a month (around $2,100 a month), and anytime you needed help there was no live chat, no phone number and support would take hours if not days to get back to you for even...
The ease of access from any application connected to office365
The product evaluation, decision making and implementing process with Zendesk was true to the company's brand: Zen. I evaluated 5 other competing products and chose Zendesk for its reliability and scalability, in addition to exceptional customer service and...
1. It is very useful for calling API and response JSON manipulation is not great 2. It does not provide a good UI experience while creating chat sequences 3. It required a premium license for running some basic connectors
The service is non-existent. We had 17 professional licenses running us around 125 USD a month (around $2,100 a month), and anytime you needed help there was no live chat, no phone number and support would take hours if not days to get back to you for even...