When assessing the two solutions, reviewers found Microsoft Copilot Studio easier to use, set up, and administer. However, reviewers felt that both vendors make it equally easy to do business overall.
HOW EASY IT IS TO SUPPORT WITH PRESENTATIONS, IT SAVES TIME, IS VERY DYNAMIC AND FUN
I kinda struggled creating a more specific Agent, because it provides the general rather than the one that completely solves your task. The auto complete is terrible!!!!!.
The product evaluation, decision making and implementing process with Zendesk was true to the company's brand: Zen. I evaluated 5 other competing products and chose Zendesk for its reliability and scalability, in addition to exceptional customer service and...
The service is non-existent. We had 17 professional licenses running us around 125 USD a month (around $2,100 a month), and anytime you needed help there was no live chat, no phone number and support would take hours if not days to get back to you for even...
HOW EASY IT IS TO SUPPORT WITH PRESENTATIONS, IT SAVES TIME, IS VERY DYNAMIC AND FUN
The product evaluation, decision making and implementing process with Zendesk was true to the company's brand: Zen. I evaluated 5 other competing products and chose Zendesk for its reliability and scalability, in addition to exceptional customer service and...
I kinda struggled creating a more specific Agent, because it provides the general rather than the one that completely solves your task. The auto complete is terrible!!!!!.
The service is non-existent. We had 17 professional licenses running us around 125 USD a month (around $2,100 a month), and anytime you needed help there was no live chat, no phone number and support would take hours if not days to get back to you for even...