Compare Maze and Userlytics 
- Users report that Userlytics excels in its quality of support, with a score of 9.5, which reviewers mention as a significant advantage when needing assistance during projects. In contrast, Maze's support quality is rated lower at 8.7, indicating that users may experience longer response times or less effective help.
- Reviewers mention that Maze offers superior ease of setup with a score of 9.5, making it more user-friendly for new users. Userlytics, while still decent at 8.5, may require a bit more time to get accustomed to, according to user feedback.
- G2 users highlight Userlytics' strong performance in video interview capabilities, scoring 8.5, which is notably higher than Maze's 6.7. This suggests that Userlytics may provide a more robust and effective platform for conducting video interviews, a critical feature for user testing.
- Users on G2 report that Userlytics shines in feedback collection, achieving a score of 9.4, while Maze's feedback collection is rated lower. This indicates that Userlytics may offer more effective tools for gathering and analyzing user feedback.
- Reviewers mention that Maze has a slight edge in ease of use, scoring 9.0 compared to Userlytics' 8.1. This suggests that users may find Maze's interface more intuitive and easier to navigate, which can be crucial for teams looking to streamline their testing processes.
- Users say that Userlytics provides better privacy features, scoring 9.2, which is essential for companies concerned about data security. Maze's privacy score is not specified, but the lack of a high score may raise concerns for users prioritizing data protection.
- 1 study per month
- 5 seats
- Pay-per use panel credits
- https://www.userlytics.com/demo
I love how easy it is to create a usability test and the different templates. It really helps with design decisions and motivates for more a user-centric solutions
Unhelpful error messaging. One of my collegaues tests dissappeared. I'd like to be able to filter answers by another question (eg. How many cars do you own? And filter all the rest of the results by the testers who own 2 cars)
This was my first time working with Userlytics for a research study and I was very happy with how the experience went. Customer support was excellent, the application was easy to install and navigate and the quality of participants was very good. Overall...
1. For moderated testing, it's not intuitive to know whether the slots are booked or not. There's no notification on the study page or signpost showing there's an update on 'Schedule'. We need to check Schedule to know that the slots were booked or not...
I love how easy it is to create a usability test and the different templates. It really helps with design decisions and motivates for more a user-centric solutions
This was my first time working with Userlytics for a research study and I was very happy with how the experience went. Customer support was excellent, the application was easy to install and navigate and the quality of participants was very good. Overall...
Unhelpful error messaging. One of my collegaues tests dissappeared. I'd like to be able to filter answers by another question (eg. How many cars do you own? And filter all the rest of the results by the testers who own 2 cars)
1. For moderated testing, it's not intuitive to know whether the slots are booked or not. There's no notification on the study page or signpost showing there's an update on 'Schedule'. We need to check Schedule to know that the slots were booked or not...
