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Compare Kore.AI and yellow.ai 
At a Glance
Market Segments
Enterprise (43.9% of reviews)
Small-Business (38.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Kore.AI
Star Rating
(397)4.7 out of 5
Market Segments
Enterprise (43.9% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Kore.AIyellow.ai
Star Rating
(106)4.4 out of 5
Market Segments
Small-Business (38.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about yellow.aiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Kore.AI excels in Natural Language Understanding (NLU) with a score of 9.2, while yellow.ai trails with a score of 8.3. Reviewers mention that Kore.AI's ability to comprehend user intent leads to more accurate responses and a smoother conversational experience.
- Reviewers mention that Kore.AI's Customization Interface is highly rated at 9.3, allowing for extensive personalization of chatbots. In contrast, yellow.ai's customization features, while still strong at 9.3, are noted to be less intuitive, making it harder for users to implement changes quickly.
- G2 users highlight that Kore.AI's Proactive Engagement feature scores 9.0, enabling the software to initiate conversations based on user behavior. Users on G2 report that yellow.ai, with a score of 9.2, also performs well in this area but lacks the same level of contextual awareness that Kore.AI provides.
- Users say that Kore.AI's Quality of Support is rated at 8.8, with many reviewers praising the responsiveness and helpfulness of the support team. In comparison, yellow.ai's support, rated at 8.4, is described as adequate but not as proactive in resolving issues.
- Reviewers mention that Kore.AI's Data Security is rated at 9.3, which gives users confidence in handling sensitive information. Users report that yellow.ai, while still strong in this area, has received some feedback regarding the need for more transparency in their security protocols.
- Users report that Kore.AI's Integration capabilities are robust, scoring 9.0, allowing seamless connections with various platforms. In contrast, yellow.ai's integration features, while rated equally at 9.0, are noted to have a steeper learning curve, making initial setup more challenging for users.
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Pricing
Entry-Level Pricing
Kore.AI
No pricing availableyellow.ai
No pricing availableFree Trial
Kore.AI
Free Trial is available
yellow.ai
Free Trial is available
Ratings
Meets Requirements
9.0
293
8.4
72
Ease of Use
9.1
294
8.7
75
Ease of Setup
9.1
190
8.1
34
Ease of Admin
8.9
169
8.4
33
Quality of Support
8.8
285
8.4
70
Has the product been a good partner in doing business?
9.0
159
8.6
33
Product Direction (% positive)
9.7
289
8.5
63
Features by Category
Messenger
Not enough data
9.5
10
Not enough data
9.2
11
Not enough data
8.7
9
Not enough data
9.3
10
Channels
Not enough data
8.8
8
Not enough data
9.0
7
Not enough data
9.2
6
Not enough data
8.3
7
Not enough data
9.2
6
Customers
Not enough data
8.7
9
Not enough data
7.9
8
Not enough data
8.0
10
Not enough data
8.0
9
Not enough data
8.7
10
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
9.0
172
8.5
8
9.0
160
8.6
11
9.2
176
8.3
11
Automation - AI Agents
8.7
26
Not enough data
8.6
26
Not enough data
8.4
26
Not enough data
8.8
26
Not enough data
9.2
25
Not enough data
Platform
9.1
174
8.5
8
9.0
174
9.0
10
8.9
160
8.5
10
Autonomy - AI Agents
8.7
25
Not enough data
8.9
25
Not enough data
9.0
25
Not enough data
8.8
26
Not enough data
Generative AI
8.9
111
Feature Not Available
8.9
111
Feature Not Available
Responses
8.8
228
9.3
5
8.8
224
9.0
5
8.8
209
9.0
5
8.8
220
9.3
5
8.8
201
Not enough data
Platform
8.9
215
Not enough data
8.9
224
8.3
5
8.7
216
9.0
5
8.9
225
8.3
5
8.6
209
Not enough data
8.8
214
9.3
5
8.9
213
8.7
5
Generative AI
9.1
140
Not enough data
9.1
139
Not enough data
Conversational Platform
8.9
140
Not enough data
9.0
140
Not enough data
8.9
140
Not enough data
9.0
139
Not enough data
Support Automation
9.0
137
Not enough data
8.9
135
Not enough data
8.9
139
Not enough data
8.9
137
Not enough data
Generative AI
9.0
96
Not enough data
9.0
95
Not enough data
Customer Support
Not enough data
8.8
8
Not enough data
7.5
8
Not enough data
8.5
8
Automation
Not enough data
9.0
8
Not enough data
9.2
8
Not enough data
7.9
8
Artificial Intelligence
Not enough data
8.8
7
Not enough data
8.1
7
Not enough data
8.8
8
Data
8.9
50
Not enough data
9.2
50
Not enough data
Interaction
8.6
50
Not enough data
9.0
49
Not enough data
9.0
49
Not enough data
9.0
49
Not enough data
9.0
50
Not enough data
Learning
9.1
50
Not enough data
8.6
50
Not enough data
Content Generation
8.8
50
Not enough data
8.8
50
Not enough data
System
9.0
50
Not enough data
9.0
50
Not enough data
8.9
50
Not enough data
8.8
50
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
9.0
86
Not enough data
9.0
85
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
9.3
14
Not enough data
9.2
14
Not enough data
9.0
10
Not enough data
9.0
13
Not enough data
8.0
9
Internal Use
Not enough data
8.4
16
Not enough data
9.2
11
Not enough data
8.3
12
Not enough data
8.7
13
Not enough data
8.3
13
Not enough data
8.7
13
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Kore.AI and yellow.ai are categorized as AI Agents For Business Operations, Chatbots, and Bot Platforms
Unique Categories
Kore.AI is categorized as AI Chatbots, Conversational Support, Enterprise Search Software, and AI Voice Assistants
yellow.ai is categorized as AI Customer Support Agents, WhatsApp Marketing, Customer Service Automation, Conversational Marketing, Live Chat, and Conversational Commerce Platforms
Reviews
Reviewers' Company Size
Kore.AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
yellow.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
27.3%
Computer Software
20.8%
Banking
9.8%
Consulting
3.9%
Computer & Network Security
3.3%
Other
35.0%
Financial Services
14.9%
Information Technology and Services
12.9%
Computer Software
9.9%
Banking
7.9%
Food & Beverages
6.9%
Other
47.5%
Most Helpful Reviews
Kore.AI
Most Helpful Favorable Review
Denny A.
Verified User in Information Technology and Services
offers a robust and flexible platform that empowers organizations to create sophisticated conversational experiences, improve customer engagement, and drive operational efficiencies.
Most Helpful Critical Review
Pratik P.
Verified User in Computer & Network Security
we do not have full control over bot. if i want to add some features according to client need.
yellow.ai
Most Helpful Favorable Review
Verified User in Airlines/Aviation
The dashboard is great, user friendly. we can keep monitoring the trends on a real-time basis!
Most Helpful Critical Review
Ronson G.
Verified User in Financial Services
The service is average. We have to raise all issues on emails in order to get a resolution. Post onboarding the service levs drop.
Denny A.
Verified User in Information Technology and Services
offers a robust and flexible platform that empowers organizations to create sophisticated conversational experiences, improve customer engagement, and drive operational efficiencies.
Verified User in Airlines/Aviation
The dashboard is great, user friendly. we can keep monitoring the trends on a real-time basis!
Pratik P.
Verified User in Computer & Network Security
we do not have full control over bot. if i want to add some features according to client need.
Ronson G.
Verified User in Financial Services
The service is average. We have to raise all issues on emails in order to get a resolution. Post onboarding the service levs drop.
Alternatives
Discussions
Kore.AI has no discussions with answers
Can we use python for bot's coding and can we integrate it with a good UI in your platform?
2 comments
MC
Hi Sudheer,
kindly redirect your question to community: http://community.yellowmessenger.comRead more
Can we have any discount model for the local stores
1 comment
VV
Hi Sai Surya,
To democratize AI and help brands #GetAiReady, we've launched a program to claim a free AI-powered WhatsApp chatbot for 3 months.
Check out:...Read more
yellow.ai has no more discussions with answers
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