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Compare Justworks and TriNet 
At a Glance
Market Segments
Small-Business (75.3% of reviews)
Small-Business (59.4% of reviews)
Entry-Level Pricing
$59.00 1 Per Employee Per Month
No pricing available
Justworks
Star Rating
(1,103)4.6 out of 5
Market Segments
Small-Business (75.3% of reviews)
Entry-Level Pricing
$59.00 1 Per Employee Per Month
Free Trial is available
Browse all 4 pricing plansTriNet
Star Rating
(717)4.0 out of 5
Market Segments
Small-Business (59.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about TriNetSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Justworks excels in ease of use, scoring 9.4 compared to TriNet's 8.2. Reviewers mention that Justworks' intuitive interface simplifies HR tasks, making it easier for small businesses to manage employee information and payroll.
- Reviewers mention that Justworks offers superior support, with a score of 9.2 against TriNet's 8.0. Users on G2 highlight the responsiveness and helpfulness of Justworks' customer service, which is crucial for businesses needing quick resolutions.
- Users say that Justworks shines in benefits administration, scoring 9.1 compared to TriNet's 8.6. Reviewers appreciate the variety of benefits options available through Justworks, which helps attract and retain talent in competitive markets.
- G2 users report that Justworks has a more robust mobile experience, scoring 8.7 versus TriNet's 8.2. Reviewers mention that the Justworks mobile app allows for easy access to payroll and benefits information on the go, enhancing user convenience.
- Users report that Justworks outperforms TriNet in compliance support, with scores of 8.8 and 8.1 respectively. Reviewers mention that Justworks provides clear guidance on compliance issues, which is essential for small businesses navigating complex regulations.
- Reviewers mention that Justworks has a better overall product direction, scoring 9.0 compared to TriNet's 7.3. Users on G2 appreciate Justworks' commitment to continuous improvement and feature updates, ensuring the software remains relevant and effective for evolving business needs.
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Pricing
Entry-Level Pricing
Justworks
PEO Basic
$59.00
1 Per Employee Per Month
Payroll, Benefits, HR tools, and Compliance
- Payroll for Salaried & Hourly Employees
- Off-Cycle Payments
- Vendor & Contractor Payments
TriNet
No pricing availableFree Trial
Justworks
Free Trial is available
TriNet
No trial information availableRatings
Meets Requirements
9.2
1,023
8.4
622
Ease of Use
9.4
1,043
8.2
627
Ease of Setup
9.3
814
7.9
382
Ease of Admin
9.3
565
8.2
424
Quality of Support
9.2
940
7.9
577
Has the product been a good partner in doing business?
9.2
562
8.2
424
Product Direction (% positive)
9.0
1,016
7.2
617
Features by Category
Core HR
8.9
393
7.9
235
8.9
396
7.8
234
7.8
288
6.4
143
8.5
370
7.7
202
8.9
388
8.3
242
9.1
401
8.6
287
Generative AI
Feature Not Available
6.6
43
Platform
7.6
584
6.6
204
7.7
545
6.6
141
7.7
525
6.6
135
8.8
646
8.2
264
9.2
643
8.1
256
8.7
570
7.8
204
8.3
628
7.6
267
8.7
633
8.1
268
Expense Reports
Not enough data
8.1
125
Not enough data
7.4
88
Not enough data
7.3
88
Not enough data
8.2
111
Not enough data
8.6
111
Not enough data
8.1
50
Not enough data
6.6
18
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Not enough data
8.0
36
Not enough data
7.7
36
Not enough data
8.1
37
Not enough data
Feature Not Available
Client Invoicing
7.7
165
Feature Not Available
8.5
169
Feature Not Available
7.9
161
Feature Not Available
Mobile
Not enough data
8.5
98
Not enough data
8.1
76
Not enough data
7.8
38
Platform
Not enough data
Feature Not Available
Not enough data
6.9
17
Administration
Not enough data
Feature Not Available
Administration
8.6
173
7.4
101
8.7
169
7.4
100
8.9
178
7.8
99
8.8
170
7.8
100
9.0
181
8.1
120
Platform
8.7
179
7.4
126
8.1
158
6.4
84
8.3
151
7.1
73
9.1
181
7.9
126
8.7
171
7.8
103
7.9
152
6.5
72
Employee Self Service
9.4
633
|
Verified
8.6
390
|
Verified
9.2
614
|
Verified
8.2
378
|
Verified
8.8
530
8.2
288
|
Verified
Administration
9.1
619
|
Verified
8.7
361
|
Verified
8.8
572
|
Verified
7.8
302
|
Verified
9.6
635
|
Verified
9.3
385
|
Verified
8.7
533
|
Verified
7.6
218
|
Verified
9.2
591
|
Verified
8.8
342
|
Verified
8.6
484
|
Verified
8.0
203
|
Verified
8.9
546
|
Verified
8.5
278
|
Verified
9.0
477
8.5
291
|
Verified
8.9
482
8.8
310
|
Verified
Taxes
9.1
602
|
Verified
8.6
334
|
Verified
9.1
575
|
Verified
8.6
307
|
Verified
9.1
451
8.8
298
|
Verified
Integration
8.2
461
|
Verified
7.1
172
|
Verified
8.2
447
|
Verified
7.2
172
|
Verified
8.4
480
|
Verified
7.2
164
|
Verified
8.4
466
|
Verified
7.6
199
|
Verified
Platform
8.7
563
|
Verified
7.8
362
|
Verified
9.0
573
|
Verified
8.2
358
|
Verified
9.3
574
|
Verified
8.4
358
|
Verified
9.1
536
|
Verified
8.3
340
|
Verified
Benefits Administration Platform Features
9.0
559
Not enough data
9.0
552
Not enough data
8.1
467
Not enough data
8.7
546
Not enough data
8.8
508
Not enough data
9.2
546
Not enough data
9.0
511
Not enough data
8.7
473
Not enough data
Benefits Administration Platform Features
9.0
559
Not enough data
9.0
552
Not enough data
8.1
467
Not enough data
8.7
546
Not enough data
8.8
508
Not enough data
9.2
546
Not enough data
9.0
511
Not enough data
9.1
426
Not enough data
8.7
473
Not enough data
8.2
415
Not enough data
Feature Not Available
Not enough data
8.6
380
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
7.6
584
6.6
204
7.7
545
6.6
141
7.7
525
6.6
135
8.8
646
8.2
264
9.2
643
8.1
256
8.7
570
7.8
204
8.3
628
7.6
267
8.7
633
8.1
268
Compliance
8.8
211
8.1
150
Feature Not Available
7.3
96
8.7
181
7.7
112
Platform
9.1
206
7.9
152
9.0
204
7.6
140
9.1
210
8.2
156
Support
8.7
200
7.7
143
8.7
203
7.7
150
8.3
187
7.5
135
8.6
191
7.8
136
8.9
205
7.7
136
9.1
219
7.8
169
9.0
208
7.9
162
Processing
7.6
17
Not enough data
8.9
17
Not enough data
8.5
18
Not enough data
8.1
16
Not enough data
Compliance
8.6
18
Not enough data
8.3
17
Not enough data
8.5
16
Not enough data
Integration
8.7
17
Not enough data
8.9
15
Not enough data
7.9
16
Not enough data
Reporting
8.4
16
Not enough data
8.7
14
Not enough data
8.8
16
Not enough data
Platform Basics
8.5
43
Not enough data
9.1
47
Not enough data
8.7
43
Not enough data
Platform Performance
8.5
44
Not enough data
8.6
41
Not enough data
Platform Functionality
8.5
44
Not enough data
8.9
44
Not enough data
8.8
45
Not enough data
Platform Additional Functionality
9.1
44
Not enough data
8.3
42
Not enough data
8.3
41
Not enough data
Generative AI
Feature Not Available
Not enough data
Performance reviews
Not enough data
7.7
25
|
Verified
Not enough data
7.8
26
|
Verified
Not enough data
7.5
24
|
Verified
Goals
Not enough data
7.3
25
|
Verified
Not enough data
6.7
24
|
Verified
Feedback
Not enough data
7.8
26
|
Verified
Not enough data
7.5
26
Not enough data
7.1
24
Not enough data
7.2
24
Data
Not enough data
7.6
29
|
Verified
Not enough data
7.5
28
|
Verified
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.2
98
Not enough data
9.3
97
Not enough data
Platform Administration
8.1
89
Not enough data
9.0
98
Not enough data
8.5
97
Not enough data
Platform Payment Content
8.7
97
Not enough data
7.9
90
Not enough data
8.8
94
Not enough data
Compatability
7.5
89
Not enough data
7.7
93
Not enough data
7.3
88
Not enough data
Benefits
7.3
96
Not enough data
8.5
99
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Intermediate GEP features
7.9
12
6.0
5
8.3
12
6.0
5
Other GEP Features
9.0
13
6.7
5
8.7
13
5.7
5
7.7
13
5.0
5
Time Tracking
9.1
239
7.9
104
8.4
209
7.3
84
8.5
206
7.1
66
Client Invoicing
7.7
165
Feature Not Available
8.5
169
Feature Not Available
7.9
161
Feature Not Available
Mobile Time Tracking
8.6
213
7.8
93
Administration
8.6
173
7.4
101
8.7
169
7.4
100
8.9
178
7.8
99
8.8
170
7.8
100
9.0
181
8.1
120
Platform
8.7
179
7.4
126
8.1
158
6.4
84
8.3
151
7.1
73
9.1
181
7.9
126
8.7
171
7.8
103
7.9
152
6.5
72
Categories
Categories
Shared Categories
Justworks and TriNet are categorized as PEO Providers, Time Tracking, Core HR, Payroll, and Global Employment Platforms (GEP)
Unique Categories
Justworks is categorized as Benefits Administration, Employer of Record (EOR), Contractor Payments, Contractor Management, and Multi-Country Payroll
TriNet is categorized as Performance Management and Expense Management
Reviews
Reviewers' Company Size
Justworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TriNet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.9%
Information Technology and Services
10.9%
Marketing and Advertising
6.9%
Non-Profit Organization Management
6.4%
Financial Services
5.6%
Other
58.3%
Computer Software
12.3%
Information Technology and Services
12.1%
Financial Services
5.8%
Non-Profit Organization Management
5.4%
Marketing and Advertising
4.1%
Other
60.3%
Most Helpful Reviews
Justworks
Most Helpful Favorable Review
Verified User in Government Administration
The portal and the customer service - both rock solid. Compared to others i love the automated payroll and the zero paper submissions needed to give raises, change compensation etc. Other systems are some cumbersome and I would have to call 90000 people to...
Most Helpful Critical Review
Ben C.
Verified User in Entertainment
Despite billing themselves as one of the most tech forward PEO's, Justworks is lacking when it comes to actual functionality. For example, employees can't really e-sign any of the compliance documents you might expect like an employee handbook, so you will...
TriNet
Most Helpful Favorable Review
Matthew B.
Verified User in Marketing and Advertising
The system is pretty straightforward overall. I think the interface is fairly intuitive for firs-time users and I have relatively easy access to previous records. Also, the mobile interface makes life a lot easier by being able to save your receipts on the...
Most Helpful Critical Review
Verified User in Information Technology and Services
Everything. Their platform doesn't work. I don't have access to the data I need as an administrator (for example, I can't even see info on open cases...take note, that'll be important as we continue.) PTO balances don't match to what has been reported in...
Verified User in Government Administration
The portal and the customer service - both rock solid. Compared to others i love the automated payroll and the zero paper submissions needed to give raises, change compensation etc. Other systems are some cumbersome and I would have to call 90000 people to...
Matthew B.
Verified User in Marketing and Advertising
The system is pretty straightforward overall. I think the interface is fairly intuitive for firs-time users and I have relatively easy access to previous records. Also, the mobile interface makes life a lot easier by being able to save your receipts on the...
Ben C.
Verified User in Entertainment
Despite billing themselves as one of the most tech forward PEO's, Justworks is lacking when it comes to actual functionality. For example, employees can't really e-sign any of the compliance documents you might expect like an employee handbook, so you will...
Verified User in Information Technology and Services
Everything. Their platform doesn't work. I don't have access to the data I need as an administrator (for example, I can't even see info on open cases...take note, that'll be important as we continue.) PTO balances don't match to what has been reported in...
Discussions
Does Justworks have an app?
2 comments
Official Response from Justworks
Yes, Justworks does have a mobile app! More information can be found here: https://help.justworks.com/hc/en-us/articles/6578817664539-Justworks-Mobile-App-Read more
Boomr integrates with various software platforms to enhance its functionality and provide seamless user experiences. It can connect with payroll systems, accounting software, and other business management tools to streamline operations and improve efficiency.
1 comment
Official Response from Justworks Hours
The text lists current integrations with Gusto, QuickBooks Online, and Xero. It also provides a link to learn more about these integrations.Read more
Does Boomr integrate with other software?
1 comment
Official Response from Justworks Hours
The text lists current integrations with Gusto, QuickBooks Online, and Xero. It also provides a link to learn more about these integrations.Read more
Process of finalizing a payroll.
4 comments
CS
Before submitting a payroll. I recommend you print the grid as entered... and ensure you have the totals saved. We do this via excel. The next step is...Read more
Why is working with a Professional Employer Organization beneficial?
3 comments
CS
For a smaller company they offer better health care solutions and pricing. However, I believe their lack of knowledge of payroll rules and their antiquated...Read more
What customer support does TriNet have to offer?
3 comments
CS
TriNet discontinued their client representative program in 2020 or early 2021.
TriNet offers phone support (expect long wait times to reach a live...Read more
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