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Compare HubSpot Sales Hub and Pipedrive 
At a Glance
Market Segments
Small-Business (61.9% of reviews)
Small-Business (71.3% of reviews)
Entry-Level Pricing
$0.00
$24.00 1 Seats Per Month
HubSpot Sales Hub
Star Rating
(12,382)4.4 out of 5
Market Segments
Small-Business (61.9% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansPipedrive
Star Rating
(2,541)4.3 out of 5
Market Segments
Small-Business (71.3% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipedrive excels in Ease of Use with a score of 8.9, making it intuitive for small businesses to navigate, while HubSpot Sales Hub, with a score of 8.7, is slightly less user-friendly according to some reviewers.
- Reviewers mention that HubSpot Sales Hub offers superior Email Marketing capabilities, scoring 8.7 compared to Pipedrive's 7.4, highlighting features like customizable templates and advanced analytics that enhance campaign effectiveness.
- G2 users indicate that Pipedrive shines in Opportunity & Pipeline Management with a score of 8.8, allowing users to visualize their sales process effectively, while HubSpot Sales Hub scores 8.5, which some users feel lacks the same level of clarity.
- Users on G2 report that HubSpot Sales Hub provides better Customer Support Portal features, scoring 8.2 compared to Pipedrive's 7.8, with reviewers appreciating the comprehensive resources and responsiveness of HubSpot's support team.
- Reviewers mention that Pipedrive's Customization options are robust, scoring 8.2, allowing users to tailor the software to their specific needs, while HubSpot Sales Hub, with a score of 8.1, offers fewer customization features according to some users.
- Users say that HubSpot Sales Hub's Integration capabilities are superior, scoring 8.6 compared to Pipedrive's 7.7, with many reviewers praising its seamless connections with various third-party applications, enhancing overall functionality.
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Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Pipedrive
Essential
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Get organized and set up simple sales processes quickly:
- Lead, calendar and pipeline management
- Seamless data import and 400+ integrations
Free Trial
HubSpot Sales Hub
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.6
9,345
8.5
2,255
Ease of Use
8.7
9,774
8.9
2,287
Ease of Setup
8.4
3,813
8.7
1,322
Ease of Admin
8.6
2,985
8.6
903
Quality of Support
8.6
8,419
8.4
1,934
Has the product been a good partner in doing business?
8.8
2,941
8.7
874
Product Direction (% positive)
8.7
8,929
8.8
2,220
Features by Category
Sales Force Automation
8.7
5751
|
Verified
8.5
1802
|
Verified
Feature Not Available
Feature Not Available
8.5
5600
|
Verified
8.8
1839
|
Verified
8.5
5800
|
Verified
8.6
1851
|
Verified
7.8
3920
|
Verified
7.7
1421
|
Verified
8.5
4770
|
Verified
8.3
908
|
Verified
7.8
2978
|
Verified
7.7
1425
|
Verified
7.9
2886
|
Verified
7.7
1381
8.2
2181
7.8
1482
Marketing Automation
8.7
5109
|
Verified
7.4
1312
|
Verified
8.5
4783
|
Verified
7.5
1300
|
Verified
8.8
4913
|
Verified
8.4
1629
|
Verified
8.2
4178
|
Verified
7.5
1265
|
Verified
Customer Support
8.3
3373
|
Verified
7.9
820
8.2
2205
7.8
800
8.5
3036
|
Verified
8.0
826
8.1
3025
|
Verified
7.5
1293
8.3
3262
|
Verified
7.7
779
Reporting & Analytics
8.2
5494
|
Verified
8.0
1670
|
Verified
8.4
5852
|
Verified
8.3
1757
|
Verified
8.0
4034
|
Verified
7.9
1539
|
Verified
Mobile & Social
8.0
3560
|
Verified
7.6
1248
|
Verified
8.1
2215
|
Verified
7.4
1204
|
Verified
7.7
3880
|
Verified
7.9
1409
|
Verified
Platform
8.1
2660
|
Verified
8.2
1168
|
Verified
8.3
2275
|
Verified
8.3
1152
8.5
2737
|
Verified
8.4
1189
|
Verified
8.2
2048
|
Verified
8.2
1008
|
Verified
7.6
1748
7.3
901
|
Verified
8.0
2350
|
Verified
7.8
1009
8.7
2743
|
Verified
8.7
1156
|
Verified
8.1
1443
7.8
970
Integration
8.4
2072
|
Verified
8.1
1078
|
Verified
8.2
2178
|
Verified
8.0
1014
|
Verified
8.2
2041
|
Verified
7.9
949
|
Verified
Generative AI
7.4
464
Feature Not Available
Agentic AI - CRM
Not enough data
5.8
10
Not enough data
6.3
10
Not enough data
6.3
10
Not enough data
5.7
9
Not enough data
5.0
8
Not enough data
5.2
8
Not enough data
5.2
8
Email Marketing
Not enough data
8.1
181
Not enough data
8.1
182
Not enough data
7.6
177
Not enough data
8.1
179
Not enough data
8.2
181
Not enough data
8.1
178
Not enough data
7.7
176
Not enough data
8.2
176
Not enough data
7.6
170
Reporting & Analytics
Not enough data
7.5
167
Not enough data
8.1
178
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
8.2
174
Not enough data
7.9
173
Not enough data
8.0
171
Not enough data
8.2
172
Not enough data
7.3
167
Not enough data
7.5
164
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
501
Not enough data
8.6
597
Not enough data
8.9
625
Not enough data
8.9
632
Not enough data
Organization
9.0
654
Not enough data
8.8
640
Not enough data
8.7
578
Not enough data
Performance Analysis
8.3
532
Not enough data
8.8
641
Not enough data
Sales Analysis
8.5
537
Not enough data
8.7
593
Not enough data
Generative AI
8.1
135
Not enough data
8.2
134
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
8.8
1430
Not enough data
9.0
1472
Not enough data
8.3
1245
Not enough data
8.2
1149
Not enough data
8.8
1321
Not enough data
8.7
1185
Not enough data
8.6
1112
Not enough data
Repeatability and Reportability
8.6
1285
Not enough data
8.7
1350
Not enough data
8.6
1327
Not enough data
8.2
1202
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.3
1059
Not enough data
8.2
1026
Not enough data
8.2
1017
Not enough data
7.9
897
Not enough data
7.8
845
Not enough data
Generative AI
7.4
307
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
8.3
274
Not enough data
8.0
242
Not enough data
8.1
252
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.6
217
Not enough data
7.8
227
Not enough data
Generative AI
7.6
87
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
8.4
63
Not enough data
7.8
59
Not enough data
7.4
58
Not enough data
7.8
63
Additional Functionality
Not enough data
8.3
60
Not enough data
6.8
58
Not enough data
8.1
65
Not enough data
7.1
58
Not enough data
7.7
60
Integrations
8.3
474
Not enough data
9.0
669
Not enough data
8.4
537
Not enough data
8.5
526
Not enough data
7.8
438
Not enough data
Branding & Customizatio
8.6
578
Not enough data
8.8
597
Not enough data
8.5
520
Not enough data
Automatic Rules & Configurations
8.7
572
Not enough data
8.9
580
Not enough data
8.5
538
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
8.0
684
6.9
325
8.2
761
|
Verified
7.4
332
7.7
632
|
Verified
Feature Not Available
8.4
856
7.1
328
Personalization
8.5
878
7.6
343
8.5
1007
|
Verified
7.8
336
8.8
1106
|
Verified
8.2
353
8.5
901
|
Verified
7.9
340
Administrative
8.6
934
|
Verified
7.7
336
8.5
815
|
Verified
7.7
331
8.4
773
7.5
321
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.7
1958
7.8
198
8.8
1950
8.2
199
Feature Not Available
8.0
192
Customizations
8.8
2001
8.1
205
8.9
2002
8.2
195
8.8
2093
8.4
207
Feature Not Available
7.9
201
8.9
2079
8.3
199
Generative AI
7.6
366
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.4
1224
7.8
361
8.5
1296
8.0
363
8.2
1166
8.0
361
8.7
1420
8.3
367
8.4
1259
8.0
356
Predictive Analytics
8.2
1220
7.7
358
8.2
1180
7.8
359
7.8
1010
7.3
341
8.0
1140
7.8
352
Sales Management
8.8
1433
8.7
371
8.0
1124
7.6
349
8.5
1284
8.3
357
8.9
1495
8.7
370
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.6
1119
Not enough data
8.2
913
Not enough data
8.6
1081
Not enough data
8.7
1111
Not enough data
Contacts
8.7
1186
Not enough data
8.5
1030
Not enough data
8.7
1090
Not enough data
Insights
9.1
1277
Not enough data
8.7
1119
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1024
Not enough data
Agentic AI - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
8.4
721
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
733
Not enough data
8.4
719
Not enough data
Analytics
8.5
798
Not enough data
8.5
801
Not enough data
8.5
745
Not enough data
8.3
722
Not enough data
Presentation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and Pipedrive are categorized as Sales Analytics, Email Tracking, Sales Performance Management, and CRM
Unique Categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Visitor Identification, and AI Agents For Business Operations
Pipedrive is categorized as Email Marketing and Online Form Builder
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.0%
Information Technology and Services
12.2%
Marketing and Advertising
10.0%
Financial Services
4.3%
Education Management
3.2%
Other
54.4%
Computer Software
10.9%
Information Technology and Services
10.5%
Marketing and Advertising
10.4%
Financial Services
4.2%
Real Estate
3.4%
Other
60.6%
Most Helpful Reviews
HubSpot Sales Hub
Most Helpful Favorable Review
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Most Helpful Critical Review
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Pipedrive
Most Helpful Favorable Review
Jono C.
Verified User in Information Technology and Services
Before Pipedrive, we used a spreadsheet to track all our sales leads. It was headache inducing and non effective. We discovered our spreadsheet method was like attempting a lunar voyage with an origami spaceship. Then we found Pipedrive. Seriously, this...
Most Helpful Critical Review
Gareth S.
Verified User in Entertainment
They scam customers on their policy! If you deactivate a user, don't think you have actually lowered your user count... No! - They charge you for another full year for that user, even though they have been removed. When you complain they'll try their best...
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Jono C.
Verified User in Information Technology and Services
Before Pipedrive, we used a spreadsheet to track all our sales leads. It was headache inducing and non effective. We discovered our spreadsheet method was like attempting a lunar voyage with an origami spaceship. Then we found Pipedrive. Seriously, this...
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Gareth S.
Verified User in Entertainment
They scam customers on their policy! If you deactivate a user, don't think you have actually lowered your user count... No! - They charge you for another full year for that user, even though they have been removed. When you complain they'll try their best...
Alternatives
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
What is the best way to use email marketing with Pipedrive?
3 comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
To move deals between stages with any email marketers, follow these steps: 1. Identify the current stage of the deal. 2. Determine the next stage you want to move the deal to. 3. Communicate with the email marketers involved to ensure they are aware of the change. 4. Update the deal's status in your CRM or tracking system to reflect the new stage. 5. Notify all relevant parties of the update. 6. Monitor the deal's progress in the new stage and make adjustments as necessary.
2 comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
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