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Compare Hotjar and Zoho PageSense 
At a Glance
Market Segments
Small-Business (52.9% of reviews)
Small-Business (53.5% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
$20.00
Hotjar
Star Rating
(311)4.3 out of 5
Market Segments
Small-Business (52.9% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plansZoho PageSense
Star Rating
(45)4.1 out of 5
Market Segments
Small-Business (53.5% of reviews)
Entry-Level Pricing
$20.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Hotjar | by Contentsquare excels in Session Replay with a score of 9.3, allowing for detailed analysis of user interactions, while Zoho PageSense scores slightly lower at 8.8, indicating a less comprehensive replay feature.
- Reviewers mention that Hotjar offers superior Engagement metrics with a score of 9.1, highlighting its effectiveness in tracking user interactions, whereas Zoho PageSense falls short with a score of 7.7, suggesting less robust engagement tracking capabilities.
- G2 users note that Hotjar provides a more user-friendly Survey Builder with a score of 9.3, making it easier to create and distribute surveys, compared to Zoho PageSense, which has a lower score of 8.0, indicating potential challenges in survey customization.
- Users on G2 report that Hotjar shines in Real-Time Monitoring with a score of 9.1, allowing businesses to react promptly to user behavior, while Zoho PageSense has a score of 8.9, which, although good, may not provide the same level of immediacy.
- Reviewers mention that Hotjar has a more comprehensive Feedback Management system, scoring 8.0, which facilitates better user feedback collection, while Zoho PageSense has a lower score of 7.6, indicating it may lack some features that enhance feedback analysis.
- Users say that Hotjar excels in Custom Reports and Dashboards with a score of 9.4, allowing for tailored insights, while Zoho PageSense scores 9.0, which, while still strong, may not offer the same level of customization that users desire.
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Pricing
Entry-Level Pricing
Hotjar
Observe Basic
Free
35 Daily sessions
Visualize user behavior with Heatmaps and see what your users see with Recordings.
- Automatic data capture
- Unlimited heatmaps
- Up to 1,050 sessions/month
Zoho PageSense
Analyze
$20.00
Projects: 3
-
Data retention: 6 months
-
Custom dimensions: 20
-
Goals: 20
- Heatmaps
- Funnel analysis
- Web analytics
Free Trial
Hotjar
Free Trial is available
Zoho PageSense
Free Trial is available
Ratings
Meets Requirements
8.7
243
8.1
36
Ease of Use
8.9
245
8.4
36
Ease of Setup
8.9
107
8.8
12
Ease of Admin
8.9
105
8.7
13
Quality of Support
8.5
167
7.6
34
Has the product been a good partner in doing business?
8.6
92
8.7
13
Product Direction (% positive)
8.2
238
8.4
36
Features by Category
Metrics
8.6
19
8.8
8
9.1
21
7.7
8
9.0
18
8.1
8
9.0
18
7.5
8
8.7
15
8.8
8
8.8
14
7.5
8
9.0
12
6.7
8
9.1
15
7.5
8
9.0
20
8.1
8
Reporting
Feature Not Available
8.3
8
9.3
14
7.2
9
Feature Not Available
7.6
9
8.0
15
8.1
8
8.7
14
7.5
8
8.6
12
7.7
8
9.1
16
9.0
8
Other
8.0
19
8.5
8
Feature Not Available
7.9
8
Feature Not Available
7.7
8
7.7
13
8.5
8
8.3
11
8.1
8
Feature Not Available
6.7
8
Feature Not Available
7.7
8
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.2
66
8.4
18
Feature Not Available
8.2
19
8.9
135
8.2
22
8.9
135
8.7
22
User Response Methods
8.8
44
|
Verified
Not enough data
8.8
38
|
Verified
Not enough data
8.8
13
Not enough data
8.8
23
Not enough data
8.2
28
|
Verified
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
34
|
Verified
Not enough data
9.1
13
Not enough data
Insights
8.8
49
|
Verified
Not enough data
8.6
36
|
Verified
Not enough data
8.4
37
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
User Behavior
9.0
63
|
Verified
9.0
5
|
Verified
8.9
64
|
Verified
9.0
5
|
Verified
8.4
43
|
Verified
9.0
5
|
Verified
A/B Testing
9.1
30
|
Verified
8.3
5
|
Verified
8.8
31
8.0
5
|
Verified
8.8
41
|
Verified
9.0
5
|
Verified
8.9
29
|
Verified
8.0
5
|
Verified
Visitor Information
7.4
39
|
Verified
7.7
5
|
Verified
8.6
34
8.7
5
|
Verified
Agentic AI - Session Replay
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.1
7
Not enough data
8.8
7
Not enough data
9.5
7
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Feature Not Available
Not enough data
Administration
8.3
5
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.0
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance
Feature Not Available
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feedback Management
Feature Not Available
Not enough data
8.8
8
Not enough data
8.7
9
Not enough data
Feedback Analysis
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
Feedback Sources
Feature Not Available
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
9.3
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Computing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.5
110
8.4
20
8.2
90
8.8
20
8.6
104
8.7
22
8.0
97
8.9
21
8.9
120
8.7
21
Reporting
9.3
147
9.4
20
9.0
140
8.8
18
8.7
121
8.9
22
7.8
102
8.7
21
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Hotjar and Zoho PageSense are categorized as Product Analytics, Session Replay, Heatmap Tools, and Digital Analytics
Unique Categories
Hotjar is categorized as Feedback Analytics, Digital Experience Monitoring (DEM), User Research, Software Testing, Survey, and E-Commerce Analytics
Reviews
Reviewers' Company Size
Hotjar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho PageSense
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.2%
Computer Software
15.5%
Information Technology and Services
11.1%
Internet
10.1%
Retail
5.1%
Other
42.1%
Marketing and Advertising
23.3%
Market Research
9.3%
Information Technology and Services
9.3%
Consulting
7.0%
Financial Services
7.0%
Other
44.2%
Most Helpful Reviews
Hotjar
Most Helpful Favorable Review
Polly H.
Verified User in Marketing and Advertising
Hotjar has many different features within one suite which is great. There's nothing worse than trying to triangulate data from ten different tracking sources. Integration is really easy and funnels are easy to set up. This is a great tool for anyone new...
Most Helpful Critical Review
Verified User in Information Technology and Services
I’m not really sure we need hotjar on top of google analytics. The visual lines are great but it’s a lot to sort through. Google Analytics is a much more full tool to use that offers more functionality. I’d preferred to not have to use more than one too.
Zoho PageSense
Most Helpful Favorable Review
Sheena P.
Verified User in Information Technology and Services
It's affordable and low code platform. Highly recommended to all
Most Helpful Critical Review
Neil B.
Verified User in Marketing and Advertising
There is no dowaide for the ZOHO page sense
Polly H.
Verified User in Marketing and Advertising
Hotjar has many different features within one suite which is great. There's nothing worse than trying to triangulate data from ten different tracking sources. Integration is really easy and funnels are easy to set up. This is a great tool for anyone new...
Sheena P.
Verified User in Information Technology and Services
It's affordable and low code platform. Highly recommended to all
Verified User in Information Technology and Services
I’m not really sure we need hotjar on top of google analytics. The visual lines are great but it’s a lot to sort through. Google Analytics is a much more full tool to use that offers more functionality. I’d preferred to not have to use more than one too.
Neil B.
Verified User in Marketing and Advertising
There is no dowaide for the ZOHO page sense
Discussions
Is there a python/Node.js API Client for hotjar?
1 comment
AG
Wow, I'm really happy that I came across this wonderful company that helped me in making a successful trade and I got all my profits without stressing myself...Read more
How is Hotjar different from Google Analytics?
1 comment
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
Zoho PageSense has no discussions with answers
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