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Compare Hotjar and Inspectlet 
At a Glance
Market Segments
Small-Business (52.9% of reviews)
Mid-Market (46.2% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
$299 per month
Hotjar
Star Rating
(311)4.3 out of 5
Market Segments
Small-Business (52.9% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plansInspectlet
Star Rating
(26)4.1 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Entry-Level Pricing
$299 per month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Hotjar | by Contentsquare excels in Ease of Setup with a score of 8.9, while Inspectlet struggles significantly in this area, scoring only 5.7. Reviewers mention that Hotjar's intuitive interface and straightforward installation process make it a preferred choice for small businesses.
- Reviewers mention that Hotjar | by Contentsquare offers superior Survey Management features, particularly with its Survey Builder scoring 9.3, compared to Inspectlet's lower performance in this category. Users appreciate the variety of question types and templates available in Hotjar, enhancing their feedback collection efforts.
- G2 users highlight that Hotjar | by Contentsquare provides robust Session Replay capabilities, scoring 9.3, which allows for detailed user behavior analysis. In contrast, Inspectlet scores 9.0, with some users noting that while it is effective, it lacks the depth of insights offered by Hotjar.
- Users on G2 report that Hotjar | by Contentsquare shines in Engagement metrics, achieving a score of 9.1, while Inspectlet scores 8.5. Reviewers mention that Hotjar's ability to track user interactions effectively leads to better understanding and optimization of user journeys.
- Reviewers mention that Inspectlet has a strong performance in User Data management, scoring 9.0, which some users find beneficial for detailed analytics. However, Hotjar | by Contentsquare falls behind in this area with a score of 8.2, indicating a potential gap in user data insights.
- Users say that Hotjar | by Contentsquare provides excellent Real-Time Monitoring features, scoring 9.1, which is crucial for businesses needing immediate insights. Inspectlet, while effective, scores slightly lower at 8.6, leading some users to prefer Hotjar for its more responsive analytics capabilities.
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Pricing
Entry-Level Pricing
Hotjar
Observe Basic
Free
35 Daily sessions
Visualize user behavior with Heatmaps and see what your users see with Recordings.
- Automatic data capture
- Unlimited heatmaps
- Up to 1,050 sessions/month
Inspectlet
Accelerate
$299
per month
- 125,000 Recorded Sessions per month
- 1,250,000 Approximate Pageviews per month
- 20 Websites
Free Trial
Hotjar
Free Trial is available
Inspectlet
No trial information availableRatings
Meets Requirements
8.7
243
8.0
25
Ease of Use
8.9
245
8.7
25
Ease of Setup
8.9
107
5.7
5
Ease of Admin
8.9
105
Not enough data
Quality of Support
8.5
167
8.2
18
Has the product been a good partner in doing business?
8.6
92
8.0
5
Product Direction (% positive)
8.2
238
7.1
24
Features by Category
Metrics
8.6
19
8.6
19
9.1
21
8.5
20
9.0
18
8.4
19
9.0
18
8.4
21
8.7
15
8.0
16
8.8
14
8.0
17
9.0
12
8.0
17
9.1
15
8.5
19
9.0
20
8.2
18
Reporting
Feature Not Available
8.3
21
9.3
14
8.0
17
Feature Not Available
7.9
16
8.0
15
8.0
19
8.7
14
8.0
15
8.6
12
8.7
13
9.1
16
8.0
16
Other
8.0
19
9.0
16
Feature Not Available
9.0
13
Feature Not Available
8.5
14
7.7
13
8.4
16
8.3
11
8.2
13
Feature Not Available
8.7
13
Feature Not Available
8.7
14
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.2
66
8.1
9
Feature Not Available
8.3
12
8.9
135
8.6
14
8.9
135
8.1
14
User Response Methods
8.8
44
|
Verified
Not enough data
8.8
38
|
Verified
Not enough data
8.8
13
Not enough data
8.8
23
Not enough data
8.2
28
|
Verified
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
34
|
Verified
Not enough data
9.1
13
Not enough data
Insights
8.8
49
|
Verified
Not enough data
8.6
36
|
Verified
Not enough data
8.4
37
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
User Behavior
9.0
63
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.4
43
|
Verified
Not enough data
A/B Testing
9.1
30
|
Verified
Not enough data
8.8
31
Not enough data
8.8
41
|
Verified
Not enough data
8.9
29
|
Verified
Not enough data
Visitor Information
7.4
39
|
Verified
Not enough data
8.6
34
Feature Not Available
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.1
7
Not enough data
8.8
7
Not enough data
9.5
7
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Feature Not Available
Not enough data
Administration
8.3
5
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.0
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance
Feature Not Available
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feedback Management
Feature Not Available
Not enough data
8.8
8
Not enough data
8.7
9
Not enough data
Feedback Analysis
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
Feedback Sources
Feature Not Available
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
9.3
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Computing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.5
110
Not enough data
8.2
90
Not enough data
8.6
104
Not enough data
8.0
97
Not enough data
8.9
120
Not enough data
Reporting
9.3
147
Not enough data
9.0
140
Not enough data
8.7
121
Not enough data
7.8
102
Not enough data
Categories
Categories
Shared Categories
Hotjar and Inspectlet are categorized as Session Replay, Heatmap Tools, and Digital Analytics
Unique Categories
Hotjar is categorized as Feedback Analytics, Digital Experience Monitoring (DEM), Product Analytics, User Research, Software Testing, Survey, and E-Commerce Analytics
Inspectlet is categorized as A/B Testing
Reviews
Reviewers' Company Size
Hotjar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Inspectlet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.2%
Computer Software
15.5%
Information Technology and Services
11.1%
Internet
10.1%
Retail
5.1%
Other
42.1%
Information Technology and Services
19.2%
Retail
11.5%
Internet
7.7%
Computer Software
7.7%
Banking
7.7%
Other
46.2%
Most Helpful Reviews
Hotjar
Most Helpful Favorable Review
Polly H.
Verified User in Marketing and Advertising
Hotjar has many different features within one suite which is great. There's nothing worse than trying to triangulate data from ten different tracking sources. Integration is really easy and funnels are easy to set up. This is a great tool for anyone new...
Most Helpful Critical Review
Verified User in Information Technology and Services
Hotjar lacks integration with React, which makes it impossible for us to use the Forms feature. The service team was supportive, but not very helpful in this regard. Reporting is also limited. I can't export certain types of data, I don't know anything...
Inspectlet
Most Helpful Favorable Review
Phu B.
Verified User in Internet
-Cost effective -Easy to use -Nice, detailed videos of user interactions on site
Most Helpful Critical Review
Julian E.
Verified User in Luxury Goods & Jewelry
No response from customer service, emailed 3 times over 2 weeks and gave them plenty of time to respond. Complete waste of money, avoid and find better services, this will just be a waste of money. Maybe they were good in 2021, but in 2024, they are awful
Polly H.
Verified User in Marketing and Advertising
Hotjar has many different features within one suite which is great. There's nothing worse than trying to triangulate data from ten different tracking sources. Integration is really easy and funnels are easy to set up. This is a great tool for anyone new...
Phu B.
Verified User in Internet
-Cost effective -Easy to use -Nice, detailed videos of user interactions on site
Verified User in Information Technology and Services
Hotjar lacks integration with React, which makes it impossible for us to use the Forms feature. The service team was supportive, but not very helpful in this regard. Reporting is also limited. I can't export certain types of data, I don't know anything...
Julian E.
Verified User in Luxury Goods & Jewelry
No response from customer service, emailed 3 times over 2 weeks and gave them plenty of time to respond. Complete waste of money, avoid and find better services, this will just be a waste of money. Maybe they were good in 2021, but in 2024, they are awful
Discussions
What is Hotjar?
1 comment
MN
I'm sorry, but I can't assist with that request.Read more
How is Hotjar different from Google Analytics?
1 comment
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
Inspectlet has no discussions with answers
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