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Compare Fullstory and Inspectlet 
At a Glance
Market Segments
Mid-Market (50.5% of reviews)
Mid-Market (46.2% of reviews)
Entry-Level Pricing
Contact Us
$299 per month
Fullstory
Star Rating
(805)4.5 out of 5
Market Segments
Mid-Market (50.5% of reviews)
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 5 pricing plansInspectlet
Star Rating
(26)4.1 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Entry-Level Pricing
$299 per month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Fullstory excels in session replays with a rating of 9.2, allowing for detailed analysis of user interactions, while Inspectlet's session replay feature, although effective, has a lower user satisfaction rating.
- Reviewers mention that Fullstory's heat maps are highly praised, achieving a score of 8.9, which helps in visualizing user engagement effectively, whereas Inspectlet's heat map functionality is considered less intuitive by some users.
- G2 users highlight Fullstory's superior real-time insights with a score of 8.9, enabling immediate action on user behavior, while Inspectlet's real-time reporting is rated slightly lower at 8.3, indicating a potential delay in actionable insights.
- Users on G2 appreciate Fullstory's custom event tracking capabilities, scoring 8.5, which allows for tailored analytics, while Inspectlet's custom event tracking is rated lower at 8.0, suggesting less flexibility in tracking specific user actions.
- Reviewers say that Fullstory's user path tracking feature, rated at 8.8, provides a comprehensive view of user journeys, which is crucial for optimizing user experience, whereas Inspectlet's user path tracking is perceived as less detailed.
- Users report that Fullstory's quality of support is rated at 8.9, indicating a strong customer service experience, while Inspectlet's support, rated at 8.2, is seen as adequate but not as responsive or helpful as Fullstory's.
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Pricing
Entry-Level Pricing
Fullstory
Data Direct
Contact Us
For data science and analytics teams to build predictive models or use data for GenAI and LLMs.
- Clean, structured, AI-ready behavioral data synced directly to your warehouse.
Inspectlet
Accelerate
$299
per month
- 125,000 Recorded Sessions per month
- 1,250,000 Approximate Pageviews per month
- 20 Websites
Free Trial
Fullstory
Free Trial is available
Inspectlet
No trial information availableRatings
Meets Requirements
8.7
706
8.0
25
Ease of Use
8.1
717
8.7
25
Ease of Setup
8.3
405
5.7
5
Ease of Admin
8.6
215
Not enough data
Quality of Support
8.9
533
8.2
18
Has the product been a good partner in doing business?
8.8
207
8.0
5
Product Direction (% positive)
8.7
689
7.1
24
Features by Category
Metrics
8.5
256
8.6
19
8.5
251
8.5
20
8.3
239
8.4
19
8.7
259
8.4
21
8.4
260
8.0
16
7.8
235
8.0
17
7.7
235
8.0
17
8.2
246
8.5
19
8.5
246
8.2
18
Reporting
8.7
265
8.3
21
8.3
251
8.0
17
7.9
252
7.9
16
8.7
255
8.0
19
7.9
225
8.0
15
7.8
231
8.7
13
8.4
251
8.0
16
Other
8.3
254
9.0
16
7.9
222
9.0
13
8.0
243
8.5
14
7.7
215
8.4
16
7.4
215
8.2
13
6.7
212
8.7
13
7.6
203
8.7
14
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
7.5
239
8.1
9
7.8
246
8.3
12
8.6
257
8.6
14
8.3
260
8.1
14
User Identification
7.9
72
Not enough data
8.6
75
Not enough data
8.8
75
Not enough data
Tracking & Reporting
8.5
74
Not enough data
9.0
73
Not enough data
8.2
71
Not enough data
8.8
75
Not enough data
8.8
74
Not enough data
8.9
74
Not enough data
Metrics
8.7
76
Not enough data
8.6
70
Not enough data
8.3
69
Not enough data
8.1
69
Not enough data
8.8
74
Not enough data
User Behavior
9.0
356
|
Verified
Not enough data
8.6
343
|
Verified
Not enough data
8.4
347
|
Verified
Not enough data
A/B Testing
8.4
330
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
334
|
Verified
Not enough data
8.3
314
|
Verified
Not enough data
Visitor Information
8.5
353
|
Verified
Not enough data
8.3
345
|
Verified
Feature Not Available
Agentic AI - Session Replay
5.8
8
Not enough data
Product Analytics
7.7
183
Not enough data
8.6
196
Not enough data
8.5
193
Not enough data
8.4
207
Not enough data
7.3
190
Not enough data
7.6
167
Not enough data
7.3
183
Not enough data
7.6
171
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
7.8
69
Not enough data
8.1
75
Not enough data
8.3
72
Not enough data
7.6
72
Not enough data
7.1
72
Not enough data
Feature Not Available
Not enough data
Administration
7.8
73
Not enough data
6.7
73
Not enough data
7.2
72
Not enough data
Generative AI
5.8
73
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
7.4
100
Not enough data
7.7
98
Not enough data
Feature Not Available
Not enough data
7.9
99
Not enough data
Intelligence
6.9
97
Not enough data
6.8
99
Not enough data
7.0
96
Not enough data
Computing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability and Performance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost and Efficiency - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Extensibility - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability and Support - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.3
169
Not enough data
8.3
164
Not enough data
8.2
152
Not enough data
8.0
162
Not enough data
8.7
161
Not enough data
Reporting
8.9
174
Not enough data
9.3
180
Not enough data
8.6
171
Not enough data
8.4
162
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
8.7
76
Not enough data
8.6
70
Not enough data
8.3
69
Not enough data
8.1
69
Not enough data
8.8
74
Not enough data
Variation Testing
7.7
48
Not enough data
7.3
46
Not enough data
8.3
47
Not enough data
8.6
49
Not enough data
8.0
47
Not enough data
7.4
45
Not enough data
Reporting
9.3
52
Not enough data
9.0
52
Not enough data
Personalization
8.4
50
Not enough data
8.0
46
Not enough data
9.2
50
Not enough data
Administration
8.6
45
Not enough data
8.4
46
Not enough data
9.3
52
Not enough data
9.0
52
Not enough data
Categories
Categories
Shared Categories
Fullstory and Inspectlet are categorized as Session Replay, Heatmap Tools, and Digital Analytics
Unique Categories
Fullstory is categorized as SAP Store, E-Commerce Analytics, Product Analytics, Customer Data Platform (CDP), Mobile App Analytics, Mobile App Optimization, and Generative AI Infrastructure
Inspectlet is categorized as A/B Testing
Reviews
Reviewers' Company Size
Fullstory
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Inspectlet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
23.0%
Information Technology and Services
10.3%
Financial Services
8.5%
Retail
4.9%
Marketing and Advertising
4.2%
Other
49.1%
Information Technology and Services
19.2%
Retail
11.5%
Internet
7.7%
Computer Software
7.7%
Banking
7.7%
Other
46.2%
Most Helpful Reviews
Fullstory
Most Helpful Favorable Review
Verified User in Internet
Segmentation is straightforward, as well as the ability to share session playbacks in the tool with other users. You can also write notes to describe what they do in their session, which is handy if you're trying to explain why you shared it. A dedicated...
Most Helpful Critical Review
Anders L.
Verified User in Leisure, Travel & Tourism
Lot of minor bugs and the product seem to promise more than it delivers. The dashboards say one thing first then something else later. The UI leaves lots to wish for, hotjar is way more intuitive. Quite a lot of reload bugs. I used it now for 4-5 hours and...
Inspectlet
Most Helpful Favorable Review
Phu B.
Verified User in Internet
-Cost effective -Easy to use -Nice, detailed videos of user interactions on site
Most Helpful Critical Review
Julian E.
Verified User in Luxury Goods & Jewelry
No response from customer service, emailed 3 times over 2 weeks and gave them plenty of time to respond. Complete waste of money, avoid and find better services, this will just be a waste of money. Maybe they were good in 2021, but in 2024, they are awful
Verified User in Internet
Segmentation is straightforward, as well as the ability to share session playbacks in the tool with other users. You can also write notes to describe what they do in their session, which is handy if you're trying to explain why you shared it. A dedicated...
Phu B.
Verified User in Internet
-Cost effective -Easy to use -Nice, detailed videos of user interactions on site
Anders L.
Verified User in Leisure, Travel & Tourism
Lot of minor bugs and the product seem to promise more than it delivers. The dashboards say one thing first then something else later. The UI leaves lots to wish for, hotjar is way more intuitive. Quite a lot of reload bugs. I used it now for 4-5 hours and...
Julian E.
Verified User in Luxury Goods & Jewelry
No response from customer service, emailed 3 times over 2 weeks and gave them plenty of time to respond. Complete waste of money, avoid and find better services, this will just be a waste of money. Maybe they were good in 2021, but in 2024, they are awful
Discussions
Is there anything FullStory doesn't support?
2 comments
Official Response from Fullstory
Alas, there are still a few things we can't do. This isn't necessarily an exhaustive list, since new technology is constantly popping up, but these are the...Read more
What is Session Replay?
2 comments
PW
Session Replay allows you to playback a customer interacting with your site. It's a fully-animated experience that includes every action that a customer...Read more
How does FullStory work?
1 comment
Official Response from Fullstory
If you’ve ever built or modified a website, then you’ve seen HTML. The tags in HTML (e.g., <p>Here’s a paragraph.</p>) generate what are called Document...Read more
Inspectlet has no discussions with answers
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