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Compare Dynatrace and IBM Instana 
At a Glance
Market Segments
Enterprise (69.3% of reviews)
Mid-Market (41.9% of reviews)
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
Starting at $18.00
Dynatrace
Star Rating
(1,333)4.5 out of 5
Market Segments
Enterprise (69.3% of reviews)
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
Free Trial is available
Browse all 3 pricing plansIBM Instana
Star Rating
(393)4.4 out of 5
Market Segments
Mid-Market (41.9% of reviews)
Entry-Level Pricing
Starting at $18.00
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dynatrace excels in "Real-Time Monitoring" with a score of 9.2, highlighting its ability to provide immediate insights into application performance, while IBM Instana, with a score of 8.7, is noted for its solid but slightly less responsive monitoring capabilities.
- Reviewers mention that Dynatrace's "Alerting" feature scores 9.0, which users appreciate for its comprehensive multi-channel alerting system, whereas IBM Instana's alerting, scoring 8.8, is effective but lacks some of the customization options that Dynatrace offers.
- G2 users indicate that Dynatrace's "User Behavior" tracking, particularly in "Click Tracking" (8.9), is superior, providing detailed insights into user interactions, while IBM Instana's similar feature is not as robust, leading to less actionable data.
- Reviewers say that Dynatrace's "Performance Monitoring" is rated at 9.4, with users praising its ability to track performance baselines effectively, while IBM Instana, scoring 8.9, is seen as slightly less effective in establishing and maintaining these baselines.
- Users on G2 highlight that Dynatrace's "Data Visualization" capabilities, scoring 9.0, are particularly strong, allowing for intuitive dashboards that enhance user experience, while IBM Instana's score of 8.5 suggests it may not be as user-friendly in this area.
- Reviewers mention that Dynatrace's "Incident Alerts" feature, with a score of 9.2, is highly regarded for its proactive identification of issues, while IBM Instana's similar feature, scoring 8.4, is effective but may not provide the same level of immediacy in alerting users to potential problems.
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Pricing
Entry-Level Pricing
Dynatrace
Full-stack monitoring
Starts at $69
per month billed annually, per 8 GB Host
Advanced observability for apps and infrastructure across hybrid and multi-clouds at scale
- Application performance
- Infrastructure monitoring
- AIOps
IBM Instana
Essentials
Starting at $18.00
Automatic discovery, mapping and monitoring of Infrastructure
- Includes All Infrastructure Monitoring Features
- Includes End User Monitoring
- Includes Unbounded Analytics
Free Trial
Dynatrace
Free Trial is available
IBM Instana
Free Trial is available
Ratings
Meets Requirements
8.8
1,046
8.6
326
Ease of Use
8.3
1,055
8.6
327
Ease of Setup
8.4
648
8.9
164
Ease of Admin
8.2
616
8.4
124
Quality of Support
8.7
989
8.6
292
Has the product been a good partner in doing business?
8.7
614
8.5
124
Product Direction (% positive)
9.3
1,020
8.5
311
Features by Category
User Behavior
8.9
113
|
Verified
Not enough data
8.1
84
|
Verified
Not enough data
8.3
102
|
Verified
Not enough data
A/B Testing
8.5
98
|
Verified
Not enough data
8.1
73
Not enough data
8.7
107
|
Verified
Not enough data
8.3
72
Not enough data
Visitor Information
8.6
114
|
Verified
Not enough data
8.4
109
|
Verified
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Functionality
8.9
57
9.1
16
8.9
57
9.3
16
8.5
54
9.3
16
8.0
54
9.0
15
8.6
50
9.2
15
8.4
54
8.8
15
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.1
156
Not enough data
8.4
135
Not enough data
8.5
132
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.4
125
Not enough data
8.7
152
Not enough data
7.8
100
Not enough data
Performance
9.1
149
Not enough data
9.4
154
Not enough data
8.5
146
Not enough data
9.1
146
Not enough data
Functionality
8.9
71
9.3
12
8.9
69
8.8
12
8.6
66
8.6
12
9.0
70
8.5
12
8.2
67
8.6
11
8.7
69
8.3
12
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.0
45
Not enough data
8.9
44
Not enough data
8.6
40
Not enough data
8.1
41
Not enough data
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.7
44
Not enough data
8.8
44
Not enough data
Feature Not Available
Not enough data
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.0
196
8.8
127
8.2
182
8.3
117
8.9
180
8.9
125
9.0
190
8.7
129
Not enough data
Not enough data
Administration
8.5
167
8.5
122
8.5
148
8.7
100
8.4
153
8.4
96
Not enough data
Not enough data
Analysis
8.2
177
8.4
109
8.6
193
8.5
127
Feature Not Available
8.2
96
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
8.5
36
Not enough data
7.8
33
Not enough data
8.1
33
Not enough data
Bug Monitoring
8.4
34
Not enough data
8.1
34
Not enough data
7.8
34
Not enough data
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.5
37
8.7
26
8.3
37
8.3
24
8.7
41
9.0
32
Issue Resolution
8.7
41
9.1
32
8.6
40
8.8
31
8.4
41
8.7
31
Management
8.6
41
9.0
32
8.6
42
8.9
31
8.2
40
8.6
29
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.0
66
Not enough data
8.9
65
Not enough data
8.5
66
Not enough data
Monitoring and Management
8.8
59
Not enough data
8.9
65
Not enough data
9.2
65
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud environment support
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.8
52
Not enough data
8.8
53
Not enough data
9.1
51
Not enough data
8.3
48
Not enough data
Management
8.4
50
Not enough data
8.4
52
Not enough data
8.9
51
Not enough data
9.0
51
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.5
9
Not enough data
9.3
10
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
8.7
57
|
Verified
Not enough data
8.0
54
|
Verified
Not enough data
8.1
53
|
Verified
Not enough data
8.1
53
|
Verified
Not enough data
Analysis
8.4
55
|
Verified
Not enough data
8.4
54
|
Verified
Not enough data
8.6
55
|
Verified
Not enough data
8.2
55
|
Verified
Not enough data
8.4
59
|
Verified
Not enough data
7.9
51
|
Verified
Not enough data
Visualization
9.0
59
|
Verified
Not enough data
8.5
56
|
Verified
Not enough data
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.8
98
8.6
154
8.8
98
8.7
165
8.9
103
8.9
164
7.6
90
7.6
113
8.5
96
8.5
147
Response
8.7
100
8.6
159
8.7
100
8.4
155
8.1
98
8.1
144
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
8.6
99
8.3
129
8.1
99
8.4
144
Functionality
8.5
95
8.1
123
8.3
98
8.4
118
7.8
92
8.3
120
8.5
98
8.5
139
Alerts management
8.2
38
8.1
37
7.8
38
8.1
41
8.7
38
8.4
53
Monitoring
8.8
39
8.2
53
9.1
39
8.8
58
8.9
39
8.1
53
9.2
39
8.8
52
Automation
8.2
38
7.9
32
8.2
38
7.9
34
Analysis
8.3
40
8.3
51
8.1
38
8.2
42
8.5
39
8.6
57
8.3
38
8.4
38
Issue Resolution
8.3
39
8.5
49
8.1
39
7.6
41
8.8
38
8.2
43
Generative AI
6.4
6
9.0
5
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Runtime Application Self-Protection (RASP) ToolsHide 4 FeaturesShow 4 Features
Not enough data
Not enough data
Threat Detection & Response - Runtime Application Self-Protection (RASP)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
7.6
44
Not enough data
8.1
46
Not enough data
7.0
38
Not enough data
7.8
38
Not enough data
Records
8.6
44
Not enough data
8.4
44
Not enough data
8.8
44
Not enough data
Management
8.9
45
Not enough data
8.2
42
Not enough data
8.4
39
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynatrace and IBM Instana are categorized as Observability Software, Enterprise Monitoring, Log Monitoring, AIOps Platforms, Database Monitoring, Digital Experience Monitoring (DEM), Website Monitoring, Cloud Infrastructure Monitoring, IT Alerting, Container Monitoring, Incident Response, and Application Performance Monitoring (APM)
Unique Categories
Dynatrace is categorized as SAP Store, Runtime Application Self-Protection (RASP) Tools, ServiceNow Store Apps, Session Replay, Log Analysis, Network Monitoring, and Bug Tracking
IBM Instana is categorized as Hardware Monitoring and Server Monitoring
Reviews
Reviewers' Company Size
Dynatrace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
IBM Instana
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.3%
Financial Services
10.2%
Computer Software
9.3%
Insurance
9.1%
Banking
8.5%
Other
46.8%
Information Technology and Services
20.1%
Computer Software
10.4%
Telecommunications
6.5%
Retail
5.7%
Financial Services
5.5%
Other
51.8%
Most Helpful Reviews
Dynatrace
Most Helpful Favorable Review
Karan S.
Verified User in Telecommunications
Dynatrace excels in API monitoring, data analysis, and business analysis, making it incredibly useful for our day-to-day operations. What stands out most is its ease of use and the number of features it offers. Despite being a powerful tool, the interface...
Most Helpful Critical Review
Srinivas S.
Verified User in Automotive
Overhead on the underlying H/W and network
IBM Instana
Most Helpful Favorable Review
Guru P.
Verified User in Information Technology and Services
Instana brings us the status of the entire architecture on one screen. Gone are the days we had to log into the server box and check the java process, heap space, garbage collection stats, or whatever. We got to remember that all these require some...
Most Helpful Critical Review
Verified User in Internet
Since the takeover by IBM, the support has been slower, it's harder to get someone to talk with. The purchase process is also very cumbersome. It feels like all the heavy processes and corp culture of IBM are taking over the strength of Instana. Releases...
Karan S.
Verified User in Telecommunications
Dynatrace excels in API monitoring, data analysis, and business analysis, making it incredibly useful for our day-to-day operations. What stands out most is its ease of use and the number of features it offers. Despite being a powerful tool, the interface...
Guru P.
Verified User in Information Technology and Services
Instana brings us the status of the entire architecture on one screen. Gone are the days we had to log into the server box and check the java process, heap space, garbage collection stats, or whatever. We got to remember that all these require some...
Srinivas S.
Verified User in Automotive
Overhead on the underlying H/W and network
Verified User in Internet
Since the takeover by IBM, the support has been slower, it's harder to get someone to talk with. The purchase process is also very cumbersome. It feels like all the heavy processes and corp culture of IBM are taking over the strength of Instana. Releases...
Discussions
what is the best way to AI integration in Energy and Utlilites services.
3 comments
DA
Hi. The AI is built into the Dynatrace platform and is purpose built for this use case. It's getting context from the installation of Dynatrace OneAgents...Read more
What is Dynatrace used for?
3 comments
KS
Dynatrace is a powerful tool we rely on for monitoring APIs and performing data and business analysis. It helps us keep a close eye on our APIs, spotting any...Read more
Is there any capability that Dynatrace can't provide which is offered by Splunk?
2 comments
RD
Hello -
Dynatrace can pull the same log files. We use both and Splunk is used to pull all logs and store them for a year. We have been using Dynatrace...Read more
why use instana over another platform?
2 comments
OG
If you compare those 2 only the price matters. Instana does not have the feature set of DataDog in any category.Read more
Is there a chatbot available?
2 comments
OG
Best join a webinar or customer demo to learn more about it. It took me also a while to understand all the bits and pieces. Since IBM was acquired by IBM,...Read more
What is Instana?
1 comment
SB
Hi,
Instana is a leading Enterprise Observability Platform, powered by automated Application Performance Monitoring. It discovers and maps all services,...Read more
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