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Compare Copilot and Gong 
At a Glance
Market Segments
Mid-Market (70.6% of reviews)
Mid-Market (69.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Copilot
Star Rating
(17)4.9 out of 5
Market Segments
Mid-Market (70.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CopilotGong
Star Rating
(6,223)4.8 out of 5
Market Segments
Mid-Market (69.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about GongSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Gong excels in Call Recording with a score of 9.6, providing high-quality recordings that are essential for training and analysis, while Copilot's capabilities in this area are not highlighted as strongly.
- Users report that Copilot shines in Knowledge Base and Coaching Materials, both rated at 10.0, indicating a comprehensive resource for user training, whereas Gong's scores in these areas are slightly lower at 9.0.
- G2 users highlight Gong's superior Call Analysis feature with a score of 9.1, which offers detailed insights into call performance, while Copilot's performance in this area is less emphasized.
- Users on G2 mention that Copilot's Playbook Creation feature, rated at 10.0, allows for easy customization and implementation of sales strategies, a feature that Gong does not match with its score of 8.6.
- Reviewers say that Gong's Machine Learning capabilities, rated at 8.8, provide valuable predictive insights, but Copilot's overall performance in predictive analytics is rated higher, indicating a more robust offering in that area.
- Users report that Gong's Real-Time Updates feature, with a score of 9.0, is crucial for keeping teams informed, while Copilot's score of 9.7 suggests it may offer even more timely and effective updates.
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Pricing
Entry-Level Pricing
Copilot
No pricing availableGong
No pricing availableFree Trial
Copilot
No trial information availableGong
No trial information availableRatings
Meets Requirements
9.7
11
9.4
4,747
Ease of Use
9.8
11
9.3
4,802
Ease of Setup
Not enough data
9.1
1,075
Ease of Admin
Not enough data
9.1
732
Quality of Support
9.8
11
9.3
3,359
Has the product been a good partner in doing business?
Not enough data
9.3
733
Product Direction (% positive)
10.0
12
9.0
4,429
Features by Category
Lead Facilitation
Not enough data
7.0
298
Not enough data
7.3
290
Not enough data
7.5
293
Not enough data
7.5
292
Organization
Not enough data
8.3
296
Not enough data
8.2
292
Not enough data
8.2
292
Performance Analysis
Not enough data
8.5
295
Not enough data
8.6
296
Sales Analysis
Not enough data
7.7
281
Not enough data
8.0
286
Generative AI
Not enough data
8.5
232
Not enough data
8.8
237
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
7.3
50
Not enough data
7.7
50
Not enough data
8.2
49
Not enough data
6.9
47
Not enough data
8.2
48
Not enough data
7.8
49
Not enough data
8.2
46
Repeatability and Reportability
Not enough data
7.8
47
Not enough data
7.8
46
Not enough data
7.6
45
Not enough data
8.2
46
Not enough data
7.1
45
AI and Automation
Not enough data
7.3
43
Not enough data
7.2
42
Not enough data
7.1
42
Not enough data
7.0
39
Not enough data
8.0
41
Generative AI
Not enough data
7.7
43
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
9.6
2593
|
Verified
Not enough data
8.8
2321
|
Verified
Not enough data
9.1
2506
|
Verified
Not enough data
8.3
1661
|
Verified
Agent Performance Management
Not enough data
8.6
1740
|
Verified
Not enough data
8.3
2374
|
Verified
Not enough data
8.7
2161
|
Verified
Generative AI
Not enough data
8.9
540
Agentic AI - Conversation Intelligence
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
7.9
7
Not enough data
8.3
7
Not enough data
7.9
7
Not enough data
8.1
7
Revenue Sourcing and Forecasting
Not enough data
Feature Not Available
Not enough data
8.6
342
Not enough data
8.7
373
Not enough data
8.3
313
Not enough data
8.4
320
Not enough data
8.0
213
Not enough data
8.1
212
CRM Data Enrichment
Not enough data
9.0
367
Not enough data
8.8
353
Not enough data
9.2
388
Not enough data
Feature Not Available
Not enough data
8.6
216
Account Management
Not enough data
8.1
292
Not enough data
8.3
307
Not enough data
8.4
317
Not enough data
8.7
338
Not enough data
8.6
225
Not enough data
8.1
207
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.5
681
Not enough data
8.7
726
Not enough data
8.5
653
Not enough data
8.9
740
Not enough data
8.6
665
Predictive Analytics
Not enough data
8.1
659
Not enough data
8.4
685
Not enough data
8.2
672
Not enough data
8.3
659
Sales Management
Not enough data
8.5
694
Not enough data
8.2
659
Not enough data
8.7
696
Not enough data
9.0
761
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
10.0
7
9.0
1898
|
Verified
10.0
7
9.0
2109
|
Verified
10.0
6
8.6
1461
|
Verified
Feature Not Available
9.2
2149
|
Verified
Feedback
Feature Not Available
9.3
2306
|
Verified
Feature Not Available
9.0
1786
|
Verified
Feature Not Available
9.0
1829
|
Verified
Feature Not Available
8.8
1542
|
Verified
9.7
6
8.9
1727
|
Verified
Feature Not Available
8.9
1815
|
Verified
Feature Not Available
Feature Not Available
Generative AI
Not enough data
9.0
324
Categories
Categories
Shared Categories
Copilot and Gong are categorized as Conversation Intelligence and Sales Coaching
Unique Categories
Copilot has no unique categories
Gong is categorized as Revenue Operations & Intelligence (RO&I), AI Sales Assistant, Sales Analytics, and Sales Engagement
Reviews
Reviewers' Company Size
Copilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
47.1%
Information Technology and Services
17.6%
Information Services
11.8%
Management Consulting
5.9%
Insurance
5.9%
Other
11.8%
Computer Software
37.8%
Information Technology and Services
16.7%
Marketing and Advertising
9.0%
Internet
5.2%
Financial Services
3.2%
Other
28.2%
Most Helpful Reviews
Copilot
Most Helpful Favorable Review
Jason R.
Verified User in Information Technology and Services
It saves me time: Copilot automatically transcribes my sales calls, and then it generates a summary of the call in just a few minutes. This saves me hours of time each week that I would otherwise spend listening to and transcribing calls myself. It helps...
Most Helpful Critical Review
Gong
Most Helpful Favorable Review
Matt S.
Verified User in Marketing and Advertising
Intuitive and User Friendly UI AI does a good job flagging important topics and red flags. Integrates easily with G-Suite Easy set up and ongoing support. More complete tool than others I've used
Most Helpful Critical Review
Grant K.
Verified User in Marketing and Advertising
It is slightly invasive and I don't really use the platform for research or anything outside of briefly reviewing call recaps. I'm not sure how valid their suggestions/recommendations are either.
Jason R.
Verified User in Information Technology and Services
It saves me time: Copilot automatically transcribes my sales calls, and then it generates a summary of the call in just a few minutes. This saves me hours of time each week that I would otherwise spend listening to and transcribing calls myself. It helps...
Matt S.
Verified User in Marketing and Advertising
Intuitive and User Friendly UI AI does a good job flagging important topics and red flags. Integrates easily with G-Suite Easy set up and ongoing support. More complete tool than others I've used
Grant K.
Verified User in Marketing and Advertising
It is slightly invasive and I don't really use the platform for research or anything outside of briefly reviewing call recaps. I'm not sure how valid their suggestions/recommendations are either.
Discussions
Copilot has no discussions with answers
What is gong software?
6 comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
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