We use Salesloft, so every outbound call made through the Salesloft dialer gets recorded in Salesforce as a Task/Event. Gong finds and transcribes the call from there. My SDRs wouldn't make a call that doesn't get recorded to the correct Lead/Contact in SFDC.
Then for external meetings on a calendar, Gong is able to add itself as long as the Chime/GoToMeeting/Zoom link to the meeting is in the Location of the invite.
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