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Compare Contentsquare and Quantum Metric 
At a Glance
Market Segments
Enterprise (51.3% of reviews)
Enterprise (63.2% of reviews)
Entry-Level Pricing
Free
No pricing available
Contentsquare
Star Rating
(462)4.7 out of 5
Market Segments
Enterprise (51.3% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansQuantum Metric
Star Rating
(263)4.6 out of 5
Market Segments
Enterprise (63.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Quantum MetricSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Contentsquare excels in Click Tracking with a score of 9.5, highlighting its ability to provide detailed insights into user interactions, while Quantum Metric, with a score of 9.0, is noted for its solid performance but lacks some of the depth in tracking features.
- Reviewers mention that Contentsquare's Session Replay feature, rated at 9.3, allows for a more comprehensive understanding of user behavior, whereas Quantum Metric's session replay functionality, rated at 9.3 as well, is praised but noted to be less intuitive in navigation.
- G2 users indicate that Contentsquare's Real-Time Monitoring feature, rated at 8.9, provides timely insights that help in immediate decision-making, while Quantum Metric's similar feature, also rated at 8.7, is effective but may not be as responsive in certain scenarios.
- Users on G2 highlight that Contentsquare's Heat Maps feature, with a score of 9.3, offers a visually engaging way to analyze user engagement, while Quantum Metric's heat maps, rated at 8.6, are functional but less visually appealing according to some reviewers.
- Reviewers mention that Contentsquare's Custom Event Tracking is rated at 9.0, allowing for tailored insights that meet specific business needs, whereas Quantum Metric's tracking, rated at 8.8, is effective but may require more setup time to achieve similar customization.
- Users say that Contentsquare's User Segmentation feature, rated at 9.0, is highly praised for its flexibility and depth, while Quantum Metric's segmentation, rated at 8.6, is functional but lacks some advanced options that users find beneficial in Contentsquare.
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Pricing
Entry-Level Pricing
Contentsquare
Free plan
Free
A simple way to get started
- Up to 20k monthly sessions
- Session Replay and unlimited heatmaps
- 1 month of data access
Quantum Metric
No pricing availableFree Trial
Contentsquare
Free Trial is available
Quantum Metric
No trial information availableRatings
Meets Requirements
9.0
308
8.7
216
Ease of Use
8.5
306
8.2
217
Ease of Setup
7.7
95
8.2
86
Ease of Admin
8.4
91
8.2
75
Quality of Support
9.4
303
9.4
204
Has the product been a good partner in doing business?
9.3
91
9.6
73
Product Direction (% positive)
9.2
263
9.3
204
Features by Category
Metrics
9.0
144
8.9
114
9.3
146
8.8
108
9.1
147
8.5
109
8.6
131
8.8
111
8.8
124
8.8
113
8.9
105
8.0
95
8.7
102
8.1
93
9.0
145
8.5
107
9.1
134
8.4
108
Reporting
8.7
128
8.6
111
8.8
109
8.5
106
8.3
122
8.2
95
8.9
150
8.7
102
9.0
123
8.4
95
8.7
99
8.2
90
8.6
138
8.5
108
Other
8.7
106
8.6
104
8.1
91
8.4
96
8.8
100
8.4
100
8.4
99
8.1
84
9.0
119
8.6
94
8.3
56
8.0
77
8.7
81
7.9
85
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
98
8.2
78
8.4
87
8.5
79
8.8
129
8.6
93
9.0
119
8.8
90
User Identification
8.5
9
8.1
27
9.0
20
8.5
28
8.3
7
8.5
26
Tracking & Reporting
9.0
13
8.8
31
8.3
16
8.3
31
8.0
5
8.2
26
8.3
20
8.4
31
9.3
20
8.6
27
8.8
15
8.4
29
Metrics
9.2
24
8.8
33
9.3
21
8.4
33
8.8
18
8.3
33
8.8
14
8.2
32
9.0
23
8.4
30
User Behavior
9.4
106
|
Verified
8.9
135
|
Verified
8.8
97
|
Verified
8.4
120
|
Verified
9.0
93
|
Verified
8.6
132
|
Verified
A/B Testing
8.6
74
|
Verified
8.7
119
|
Verified
8.6
46
8.0
93
|
Verified
9.2
103
8.6
115
|
Verified
7.9
54
|
Verified
7.4
83
|
Verified
Visitor Information
8.1
66
|
Verified
8.4
130
|
Verified
8.2
67
8.4
129
|
Verified
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
8.6
22
7.6
48
8.8
28
7.9
50
9.1
35
7.8
50
9.4
34
7.3
48
8.7
26
8.1
47
8.6
22
7.8
45
8.3
20
7.1
42
8.6
22
7.6
46
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.0
24
Not enough data
9.3
35
Not enough data
9.5
33
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
9.2
22
Not enough data
9.0
23
Not enough data
7.9
17
Not enough data
Performance
8.9
16
Not enough data
9.3
25
Not enough data
8.9
23
Not enough data
8.8
15
Not enough data
Platform Basics
8.4
42
Not enough data
8.3
50
Not enough data
8.7
54
Not enough data
8.3
34
Not enough data
9.1
24
Not enough data
Agentic AI - Customer Journey Mapping
Not enough data
Not enough data
Platform Basics
8.9
66
7.8
75
9.1
98
8.0
81
Platform Data
8.9
101
8.3
83
8.7
68
8.3
78
8.9
104
8.3
89
8.7
68
8.1
80
Platform Additional Functionality
9.1
110
8.1
83
8.5
65
7.9
77
8.5
58
8.0
76
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
9.0
111
8.4
74
9.0
116
8.3
68
9.1
105
8.3
68
8.9
110
8.4
72
9.2
115
8.6
73
Reporting
9.4
125
8.6
77
8.7
118
9.3
79
8.8
107
8.7
74
8.9
110
8.4
68
Metrics
9.2
24
8.8
33
9.3
21
8.4
33
8.8
18
8.3
33
8.8
14
8.2
32
9.0
23
8.4
30
Variation Testing
8.8
7
Not enough data
Not enough data
Not enough data
9.3
14
Not enough data
9.4
11
Not enough data
8.6
6
Not enough data
9.0
5
Not enough data
Reporting
8.9
14
Not enough data
9.0
15
Not enough data
Personalization
8.3
10
Not enough data
9.3
9
Not enough data
9.1
11
Not enough data
Administration
8.3
9
Not enough data
8.7
9
Not enough data
9.5
16
Not enough data
9.3
14
Not enough data
Categories
Categories
Shared Categories
Contentsquare and Quantum Metric are categorized as Product Analytics, Session Replay, Customer Journey Analytics, Heatmap Tools, Mobile App Analytics, and Digital Analytics
Unique Categories
Contentsquare is categorized as Customer Journey Mapping, Digital Experience Monitoring (DEM), and Mobile App Optimization
Quantum Metric has no unique categories
Reviews
Reviewers' Company Size
Contentsquare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Quantum Metric
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
18.5%
Apparel & Fashion
12.5%
Telecommunications
6.0%
Computer Software
5.1%
Insurance
4.6%
Other
53.2%
Retail
17.4%
Telecommunications
15.1%
Financial Services
10.9%
Airlines/Aviation
8.5%
Insurance
6.2%
Other
41.9%
Most Helpful Reviews
Contentsquare
Most Helpful Favorable Review
Verified User in Internet
What I found most helpful is the ability to see exactly how every individual customer filled their cart and their complete journey to purchase. I like that I could choose to record triggered events and thus focus on certain aspects of the customer journey...
Most Helpful Critical Review
Mackenzie E.
Verified User in Apparel & Fashion
The tool is so complex, that even the Contentsquare employees don't understand all it has to offer. It's a steep learning curve, for sure. Needs a lot of hand on time with the rep for the layman to understand how to benefit from the tool. Hard to get...
Quantum Metric
Most Helpful Favorable Review
Gediminas D.
Verified User in Financial Services
The smoothness and the general experience of the tool. The session replays are very smooth and reliable so it's a pleasure to use it.
Most Helpful Critical Review
Verified User in Financial Services
New docs for implementing with expo, what is currently there works but takes a bit of guessing. Improve the quality of the recordings, sessions are not accurate reflections of the app. The npm component has a `<View>` wrapper around the "QuantumComponent"...
Verified User in Internet
What I found most helpful is the ability to see exactly how every individual customer filled their cart and their complete journey to purchase. I like that I could choose to record triggered events and thus focus on certain aspects of the customer journey...
Gediminas D.
Verified User in Financial Services
The smoothness and the general experience of the tool. The session replays are very smooth and reliable so it's a pleasure to use it.
Mackenzie E.
Verified User in Apparel & Fashion
The tool is so complex, that even the Contentsquare employees don't understand all it has to offer. It's a steep learning curve, for sure. Needs a lot of hand on time with the rep for the layman to understand how to benefit from the tool. Hard to get...
Verified User in Financial Services
New docs for implementing with expo, what is currently there works but takes a bit of guessing. Improve the quality of the recordings, sessions are not accurate reflections of the app. The npm component has a `<View>` wrapper around the "QuantumComponent"...
Discussions
Contentsquare has no discussions with answers
Quantum Metric has no discussions with answers
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