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Compare Chargebee and ProfitWell Metrics by Paddle

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At a Glance
Chargebee
Chargebee
Star Rating
(888)4.4 out of 5
Market Segments
Small-Business (74.7% of reviews)
Information
Entry-Level Pricing
Starting at $0.00
Free Trial is available
Browse all 3 pricing plans
ProfitWell Metrics by Paddle
ProfitWell Metrics by Paddle
Star Rating
(127)4.8 out of 5
Market Segments
Small-Business (89.7% of reviews)
Information
Entry-Level Pricing
Free
Learn more about ProfitWell Metrics by Paddle
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Chargebee excels in its Billing Automation feature, allowing for seamless recurring billing processes, while ProfitWell Metrics by Paddle offers a more robust Revenue Recognition system that users find essential for compliance and accurate financial reporting.
  • Reviewers mention that Chargebee's Custom Pricing options are flexible and cater well to diverse business needs, whereas ProfitWell Metrics by Paddle shines with its Revenue KPIs dashboard, providing deeper insights into financial performance.
  • G2 users highlight Chargebee's Quality of Support as a strong point, with many praising the responsiveness and helpfulness of the support team, while users on G2 note that ProfitWell Metrics by Paddle has a more intuitive Ease of Use, making it easier for teams to adopt quickly.
  • Users say that Chargebee's Data Management capabilities, particularly in Integration with other tools, are solid but can be complex, while ProfitWell Metrics by Paddle is often praised for its straightforward Data Sources integration, which simplifies the data consolidation process.
  • Reviewers mention that Chargebee's Personalized Billing features are highly customizable, catering to unique business models, while ProfitWell Metrics by Paddle is noted for its superior Analysis capabilities, particularly in Segmentation and Revenue Optimization, which help businesses identify at-risk customers effectively.
  • Users report that Chargebee's Renewals management is efficient, but ProfitWell Metrics by Paddle's Revenue Forecasting tools are often highlighted as more advanced, providing better predictive insights that help businesses plan for future growth.
Featured Products
Pricing
Entry-Level Pricing
Chargebee
Starter
Starting at $0.00
Browse all 3 pricing plans
ProfitWell Metrics by Paddle
ProfitWell Metrics
Free
Learn more about ProfitWell Metrics by Paddle
Free Trial
Chargebee
Free Trial is available
ProfitWell Metrics by Paddle
Free Trial is available
Ratings
Meets Requirements
8.7
722
9.3
120
Ease of Use
8.6
740
9.6
119
Ease of Setup
8.1
511
9.5
69
Ease of Admin
8.6
491
9.7
68
Quality of Support
8.5
690
9.5
112
Has the product been a good partner in doing business?
8.6
476
9.8
65
Product Direction (% positive)
8.7
708
9.4
116
Features by Category
Subscription Revenue ManagementHide 10 FeaturesShow 10 Features
8.3
244
Not enough data
Billing and Payments
8.8
199
Not enough data
8.9
211
Not enough data
8.8
211
Not enough data
Revenue Recognition
8.2
182
Not enough data
8.1
166
Not enough data
8.4
177
Not enough data
Revenue Optimization
7.3
144
Not enough data
7.6
149
Not enough data
7.8
182
Not enough data
8.1
180
Not enough data
8.1
447
Not enough data
Billing
8.7
390
|
Verified
Not enough data
8.2
329
|
Verified
Not enough data
8.2
359
|
Verified
Not enough data
7.7
227
|
Verified
Not enough data
Dunning
8.6
347
|
Verified
Not enough data
7.7
253
|
Verified
Not enough data
7.7
250
|
Verified
Not enough data
Performance
8.3
325
|
Verified
Not enough data
8.4
360
|
Verified
Not enough data
8.5
368
|
Verified
Not enough data
Reporting
7.8
201
|
Verified
Not enough data
7.7
205
|
Verified
Not enough data
7.9
240
|
Verified
Not enough data
Agentic AI - Subscription Billing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.2
81
Not enough data
Revenue Recognition
8.5
74
Not enough data
8.4
67
Not enough data
7.9
61
Not enough data
8.5
67
Not enough data
8.3
69
Not enough data
Revenue Performance
8.4
65
Not enough data
8.1
60
Not enough data
8.0
65
Not enough data
8.3
77
Not enough data
8.1
67
Not enough data
Revenue Optimization
7.9
62
Not enough data
7.8
61
Not enough data
8.1
63
Not enough data
7.9
57
Not enough data
Integration
7.9
61
Not enough data
7.8
63
Not enough data
7.2
56
Not enough data
8.4
69
Not enough data
Not enough data
9.8
34
Data Sources
Not enough data
9.9
19
Not enough data
9.8
31
Not enough data
9.9
19
Analysis
Not enough data
9.6
31
Not enough data
Feature Not Available
Not enough data
9.8
33
Subscription ManagementHide 23 FeaturesShow 23 Features
8.3
252
Not enough data
Order Management
7.7
163
|
Verified
Not enough data
8.5
211
|
Verified
Not enough data
7.6
171
|
Verified
Not enough data
8.8
226
|
Verified
Not enough data
Products & Plans
8.3
181
|
Verified
Not enough data
7.5
164
|
Verified
Not enough data
8.5
221
|
Verified
Not enough data
7.9
170
|
Verified
Not enough data
Pricing
8.6
218
|
Verified
Not enough data
8.4
217
|
Verified
Not enough data
7.9
185
|
Verified
Not enough data
Revenue Management
8.4
213
|
Verified
Not enough data
8.0
187
|
Verified
Not enough data
8.1
203
|
Verified
Not enough data
8.6
215
|
Verified
Not enough data
Integration
8.9
224
|
Verified
Not enough data
8.2
193
|
Verified
Not enough data
7.8
180
|
Verified
Not enough data
Agentic AI - Subscription Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Subscription AnalyticsHide 12 FeaturesShow 12 Features
8.0
50
Not enough data
Data Management
8.0
48
Not enough data
7.6
47
Not enough data
8.0
49
Not enough data
Analysis
7.9
47
Not enough data
8.0
49
Not enough data
7.6
48
Not enough data
7.8
48
Feature Not Available
Agentic AI - Subscription Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chargebee
Chargebee
ProfitWell Metrics by Paddle
ProfitWell Metrics by Paddle
Chargebee and ProfitWell Metrics by Paddle are categorized as Subscription Analytics
Unique Categories
ProfitWell Metrics by Paddle
ProfitWell Metrics by Paddle is categorized as Payment Analytics
Reviews
Reviewers' Company Size
Chargebee
Chargebee
Small-Business(50 or fewer emp.)
74.7%
Mid-Market(51-1000 emp.)
21.6%
Enterprise(> 1000 emp.)
3.7%
ProfitWell Metrics by Paddle
ProfitWell Metrics by Paddle
Small-Business(50 or fewer emp.)
89.7%
Mid-Market(51-1000 emp.)
9.5%
Enterprise(> 1000 emp.)
0.8%
Reviewers' Industry
Chargebee
Chargebee
Computer Software
31.6%
Information Technology and Services
15.6%
Marketing and Advertising
7.4%
Internet
5.4%
Health, Wellness and Fitness
3.2%
Other
36.7%
ProfitWell Metrics by Paddle
ProfitWell Metrics by Paddle
Computer Software
38.1%
Internet
15.9%
Marketing and Advertising
11.1%
Information Technology and Services
10.3%
Health, Wellness and Fitness
2.4%
Other
22.2%
Most Helpful Reviews
Chargebee
Chargebee
Most Helpful Favorable Review
Verified User
G
Verified User in Consulting

Creation og companies and subscriptions are easy when it is learned how to do it. Visual it is also nice to look at

Most Helpful Critical Review
Igor L.
IL
Igor L.
Verified User in Online Media

Customer support is painfully slow to resolve issues. Reports generated are inaccurate, and the incompetence of customer support to resolve issues is causing internal setbacks and missed deadlines.

ProfitWell Metrics by Paddle
ProfitWell Metrics by Paddle
Most Helpful Favorable Review
HL
Henrik L.
Verified User in Computer Software

Our main business is not coming from credit card deals so it is great to be able to start getting insights via ProfitWell for free. Lots of info available. Support is top notch and personal.

Most Helpful Critical Review
Leon C.
LC
Leon C.
Verified User in Computer Software

After being a loyal customer for 5+ years they decided to 10x the price for us after opening a support ticket.

Alternatives
Chargebee
Chargebee Alternatives
Salesforce Revenue Cloud
Salesforce Revenue Cloud
Add Salesforce Revenue Cloud
Zuora
Zuora
Add Zuora
Recurly
Recurly
Add Recurly
Sage Intacct
Sage Intacct
Add Sage Intacct
ProfitWell Metrics by Paddle
ProfitWell Metrics by Paddle Alternatives
Maxio (formerly SaaSOptics and Chargify)
Maxio (formerly SaaSOptics and Chargify)
Add Maxio (formerly SaaSOptics and Chargify)
ChartMogul
ChartMogul
Add ChartMogul
Baremetrics
Baremetrics
Add Baremetrics
Salesforce Revenue Cloud
Salesforce Revenue Cloud
Add Salesforce Revenue Cloud
Discussions
Chargebee
Chargebee Discussions
Where is Chargebee based?
2 comments
Ayneka B.
AB
Sales and Customer Success is US-based. Implementation, Tech Support, and Service is based in India. Read more
Is Chargebee safe?
2 comments
Kevin D.
KD
(TL;DR yes). Not sure what would be considered unsafe, but it is a very reputable brand from our experience. We've been using them for over a year and...Read more
Why should I use Chargebee instead of building my own billing system?
2 comments
Hari P.
HP
Building your own billing system is capital and labor-intensive. You need to spend a minimum of $300k just to set it up, and any additional features as you...Read more
ProfitWell Metrics by Paddle
ProfitWell Metrics by Paddle Discussions
Why is ProfitWell Metrics free?
1 comment
Official Response from ProfitWell Metrics by Paddle
Metrics is free forever. We believe surfacing insights, using your data, should be free. When we help you make money (through our other products like Retain,...Read more
I am unable to provide specific information about billing systems integration as it is not within my current capabilities.
1 comment
Official Response from ProfitWell Metrics by Paddle
These are names of companies that provide payment processing and subscription management services.Read more
What if I use something else?
1 comment
Official Response from ProfitWell Metrics by Paddle
You can input your own subscription data within ProfitWell, or programmatically feed the data using Zapier or our API. The documentation is here:...Read more