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Compare Chargebee and Maxio (formerly SaaSOptics and Chargify)

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At a Glance
Chargebee
Chargebee
Star Rating
(888)4.4 out of 5
Market Segments
Small-Business (74.7% of reviews)
Information
Entry-Level Pricing
Starting at $0.00
Free Trial is available
Browse all 3 pricing plans
Maxio (formerly SaaSOptics and Chargify)
Maxio (formerly SaaSOptics and Chargify)
Star Rating
(743)4.3 out of 5
Market Segments
Small-Business (55.3% of reviews)
Information
Entry-Level Pricing
Free Trial
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Chargebee excels in personalized billing with a score of 8.9, allowing for tailored billing experiences that cater to unique customer needs, while Maxio's score of 8.3 indicates it may not offer the same level of customization.
  • Reviewers mention that Chargebee's ease of use is rated at 8.6, making it more user-friendly compared to Maxio's score of 8.2, which can lead to a smoother onboarding experience for new users.
  • G2 users highlight Chargebee's superior payment terms with a score of 8.8, which provides flexibility in payment options, whereas Maxio's score of 8.5 suggests slightly less favorable terms.
  • Users on G2 say that Chargebee's automation features, rated at 8.7, significantly streamline billing processes, while Maxio's score of 8.6 indicates it may not automate tasks to the same extent.
  • Reviewers mention that Chargebee's quality of support is rated at 8.5, which is slightly lower than Maxio's 8.7, suggesting that users may find Maxio's support more responsive and helpful.
  • Users report that Chargebee's revenue recognition capabilities, with a score of 7.9, are less robust compared to Maxio's 8.7, indicating that Maxio may provide better tools for managing revenue recognition processes.
Featured Products
Pricing
Entry-Level Pricing
Chargebee
Starter
Starting at $0.00
Browse all 3 pricing plans
Maxio (formerly SaaSOptics and Chargify)
Build
Free Trial
Browse all 3 pricing plans
Free Trial
Chargebee
Free Trial is available
Maxio (formerly SaaSOptics and Chargify)
Free Trial is available
Ratings
Meets Requirements
8.7
722
8.6
624
Ease of Use
8.6
740
8.2
625
Ease of Setup
8.1
511
7.4
400
Ease of Admin
8.6
491
8.3
386
Quality of Support
8.5
690
8.7
560
Has the product been a good partner in doing business?
8.6
476
8.8
381
Product Direction (% positive)
8.7
708
8.2
605
Features by Category
Subscription Revenue ManagementHide 10 FeaturesShow 10 Features
8.3
244
8.1
280
Billing and Payments
8.8
199
8.5
248
8.9
211
8.3
241
8.8
211
8.1
232
Revenue Recognition
8.2
182
Feature Not Available
8.1
166
8.6
231
8.4
177
8.7
236
Revenue Optimization
7.3
144
6.9
180
7.6
149
6.7
164
7.8
182
7.4
200
8.1
180
7.7
168
8.1
447
8.1
358
Billing
8.7
390
|
Verified
8.6
325
|
Verified
8.2
329
|
Verified
8.1
271
|
Verified
8.2
359
|
Verified
7.7
307
|
Verified
7.7
227
|
Verified
6.9
169
Dunning
8.6
347
|
Verified
8.2
281
|
Verified
7.7
253
|
Verified
Feature Not Available
7.7
250
|
Verified
7.7
196
Performance
8.3
325
|
Verified
8.0
241
|
Verified
8.4
360
|
Verified
7.6
261
|
Verified
8.5
368
|
Verified
7.8
289
|
Verified
Reporting
7.8
201
|
Verified
7.4
151
|
Verified
7.7
205
|
Verified
8.4
172
|
Verified
7.9
240
|
Verified
8.7
179
|
Verified
Agentic AI - Subscription Billing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.2
81
Not enough data
Revenue Recognition
8.5
74
Not enough data
8.4
67
Not enough data
7.9
61
Not enough data
8.5
67
Not enough data
8.3
69
Not enough data
Revenue Performance
8.4
65
Not enough data
8.1
60
Not enough data
8.0
65
Not enough data
8.3
77
Not enough data
8.1
67
Not enough data
Revenue Optimization
7.9
62
Not enough data
7.8
61
Not enough data
8.1
63
Not enough data
7.9
57
Not enough data
Integration
7.9
61
Not enough data
7.8
63
Not enough data
7.2
56
Not enough data
8.4
69
Not enough data
Not enough data
8.1
175
Bill Generation
Not enough data
7.8
153
Not enough data
8.6
157
Not enough data
8.7
154
Bill Processing
Not enough data
7.6
137
Not enough data
7.8
137
Not enough data
8.2
151
Integration
Not enough data
8.2
160
Not enough data
8.1
148
Not enough data
7.7
127
Agentic AI - Billing
Not enough data
Not enough data
Subscription ManagementHide 23 FeaturesShow 23 Features
8.3
252
7.7
134
Order Management
7.7
163
|
Verified
7.3
95
|
Verified
8.5
211
|
Verified
8.3
107
|
Verified
7.6
171
|
Verified
7.1
94
|
Verified
8.8
226
|
Verified
8.3
115
|
Verified
Products & Plans
8.3
181
|
Verified
7.3
86
|
Verified
7.5
164
|
Verified
7.0
76
8.5
221
|
Verified
7.6
100
|
Verified
7.9
170
|
Verified
7.1
85
|
Verified
Pricing
8.6
218
|
Verified
7.7
103
|
Verified
8.4
217
|
Verified
7.2
100
|
Verified
7.9
185
|
Verified
Feature Not Available
Revenue Management
8.4
213
|
Verified
8.2
120
|
Verified
8.0
187
|
Verified
7.6
104
|
Verified
8.1
203
|
Verified
7.5
115
|
Verified
8.6
215
|
Verified
7.9
112
|
Verified
Integration
8.9
224
|
Verified
7.8
111
|
Verified
8.2
193
|
Verified
8.0
112
|
Verified
7.8
180
|
Verified
7.7
105
|
Verified
Agentic AI - Subscription Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Subscription AnalyticsHide 12 FeaturesShow 12 Features
8.0
50
7.5
68
Data Management
8.0
48
7.2
64
7.6
47
6.7
62
8.0
49
7.3
65
Analysis
7.9
47
7.4
63
8.0
49
7.2
63
7.6
48
7.2
63
7.8
48
7.2
62
Agentic AI - Subscription Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usage-based billing softwareHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Usage Metering - Usage-based billing Software
Not enough data
5.2
7
Not enough data
6.9
7
Not enough data
7.1
7
Bill Generation - Usage-based billing Software
Not enough data
7.6
7
Not enough data
8.3
7
Not enough data
7.1
7
Bill Processing - Usage-based billing Software
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
7.9
7
Integration - Usage-based billing Software
Not enough data
7.1
7
Not enough data
7.6
7
Not enough data
7.4
7
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chargebee
Chargebee
Maxio (formerly SaaSOptics and Chargify)
Maxio (formerly SaaSOptics and Chargify)
Chargebee and Maxio (formerly SaaSOptics and Chargify) are categorized as Subscription Billing, Subscription Revenue Management, Subscription Analytics, and Subscription Management
Unique Categories
Chargebee
Chargebee is categorized as Revenue Management
Maxio (formerly SaaSOptics and Chargify)
Maxio (formerly SaaSOptics and Chargify) is categorized as Billing and Usage-based billing software
Reviews
Reviewers' Company Size
Chargebee
Chargebee
Small-Business(50 or fewer emp.)
74.7%
Mid-Market(51-1000 emp.)
21.6%
Enterprise(> 1000 emp.)
3.7%
Maxio (formerly SaaSOptics and Chargify)
Maxio (formerly SaaSOptics and Chargify)
Small-Business(50 or fewer emp.)
55.3%
Mid-Market(51-1000 emp.)
42.7%
Enterprise(> 1000 emp.)
2.1%
Reviewers' Industry
Chargebee
Chargebee
Computer Software
31.6%
Information Technology and Services
15.6%
Marketing and Advertising
7.4%
Internet
5.4%
Health, Wellness and Fitness
3.2%
Other
36.7%
Maxio (formerly SaaSOptics and Chargify)
Maxio (formerly SaaSOptics and Chargify)
Computer Software
39.6%
Information Technology and Services
15.6%
Marketing and Advertising
5.8%
Internet
3.8%
Accounting
3.4%
Other
31.7%
Most Helpful Reviews
Chargebee
Chargebee
Most Helpful Favorable Review
Verified User
G
Verified User in Consulting

Creation og companies and subscriptions are easy when it is learned how to do it. Visual it is also nice to look at

Most Helpful Critical Review
Igor L.
IL
Igor L.
Verified User in Online Media

Customer support is painfully slow to resolve issues. Reports generated are inaccurate, and the incompetence of customer support to resolve issues is causing internal setbacks and missed deadlines.

Maxio (formerly SaaSOptics and Chargify)
Maxio (formerly SaaSOptics and Chargify)
Most Helpful Favorable Review
Bill S.
BS
Bill S.
Verified User in Financial Services

The transaction processing and integrations are great (Quickbooks Online, Hubspot, Stripe, Avalara). A lot of the reports are good.

Most Helpful Critical Review
Ian S.
IS
Ian S.
Verified User

The main problem for me was the ridiculously complicated way of configuring simple subscriptions and the fact that integrations the made with other platforms such as Xero did not function properly. To make this worse they do not take responsibility for...

Alternatives
Chargebee
Chargebee Alternatives
Salesforce Revenue Cloud
Salesforce Revenue Cloud
Add Salesforce Revenue Cloud
Zuora
Zuora
Add Zuora
Recurly
Recurly
Add Recurly
Sage Intacct
Sage Intacct
Add Sage Intacct
Maxio (formerly SaaSOptics and Chargify)
Maxio (formerly SaaSOptics and Chargify) Alternatives
Recurly
Recurly
Add Recurly
Salesforce Revenue Cloud
Salesforce Revenue Cloud
Add Salesforce Revenue Cloud
Zuora
Zuora
Add Zuora
Sage Intacct
Sage Intacct
Add Sage Intacct
Discussions
Chargebee
Chargebee Discussions
Where is Chargebee based?
2 comments
Ayneka B.
AB
Sales and Customer Success is US-based. Implementation, Tech Support, and Service is based in India. Read more
Is Chargebee safe?
2 comments
Kevin D.
KD
(TL;DR yes). Not sure what would be considered unsafe, but it is a very reputable brand from our experience. We've been using them for over a year and...Read more
Why should I use Chargebee instead of building my own billing system?
2 comments
Hari P.
HP
Building your own billing system is capital and labor-intensive. You need to spend a minimum of $300k just to set it up, and any additional features as you...Read more
Maxio (formerly SaaSOptics and Chargify)
Maxio (formerly SaaSOptics and Chargify) Discussions
We offer various support options including 24/7 customer service, online chat assistance, and a comprehensive FAQ section on our website.
1 comment
Brandon C.
BC
They offer support but do not provide it.Read more
How does Chargify bill my customers?
1 comment
Joel V.
JV
You can use their new Invoice based model, and they will be billed via Credit Card.Read more
Can I use Chargify in another country or currency?
1 comment
Joel V.
JV
Yes, we are using USD and CAD.Read more