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Compare Botpress and Voiceflow

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At a Glance
Botpress
Botpress
Star Rating
(367)4.6 out of 5
Market Segments
Small-Business (77.7% of reviews)
Information
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plans
Voiceflow
Voiceflow
Star Rating
(57)4.7 out of 5
Market Segments
Small-Business (59.6% of reviews)
Information
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Voiceflow excels in its AI Text Generation capabilities, scoring 9.6, which reviewers mention allows for more creative and engaging conversational flows compared to Botpress, which scored 8.4 in the same area.
  • Reviewers mention that Voiceflow's Natural Language Understanding (NLU) is highly rated at 9.4, providing a more intuitive user experience, while Botpress falls behind with a score of 8.3, indicating less effective understanding of user intents.
  • G2 users highlight Voiceflow's superior Ease of Setup with a score of 9.1, making it more accessible for small businesses, whereas Botpress, with a score of 8.7, is perceived as slightly more complex to implement.
  • Users on G2 report that Voiceflow's Customization Interface is user-friendly and intuitive, scoring 8.3, while Botpress, also at 8.4, is noted for its flexibility but may require more technical knowledge to fully leverage its capabilities.
  • Reviewers mention that Voiceflow's Quality of Support is rated at 8.8, indicating a strong customer service experience, while Botpress, with a score of 8.1, has received feedback suggesting that support could be improved.
  • Users say that Voiceflow's Product Direction is highly rated at 9.4, reflecting a positive outlook for future updates and features, while Botpress, with a score of 9.5, is also seen as having a strong roadmap, but some users feel less confident about its execution.
Featured Products
Pricing
Entry-Level Pricing
Botpress
Pay-as-you-go
Free
Per Month
Browse all 4 pricing plans
Voiceflow
Sandbox
Free
Browse all 4 pricing plans
Free Trial
Botpress
Free Trial is available
Voiceflow
Free Trial is available
Ratings
Meets Requirements
8.5
298
8.8
56
Ease of Use
8.5
306
9.0
56
Ease of Setup
8.6
218
8.9
46
Ease of Admin
8.6
177
8.9
33
Quality of Support
8.1
258
8.8
52
Has the product been a good partner in doing business?
8.7
166
8.7
33
Product Direction (% positive)
9.5
306
9.6
55
Features by Category
Conversational MarketingHide 21 FeaturesShow 21 Features
8.0
69
Not enough data
Messenger
8.3
57
Not enough data
8.7
60
Not enough data
7.9
57
Not enough data
8.5
58
Not enough data
Channels
7.9
56
Not enough data
8.9
58
Not enough data
7.1
54
Not enough data
6.7
53
Not enough data
7.7
51
Not enough data
Customers
8.0
54
Not enough data
8.1
53
Not enough data
8.1
54
Not enough data
8.8
54
Not enough data
8.3
51
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
8.3
22
Responses
Not enough data
8.7
22
Not enough data
7.7
22
Not enough data
8.9
22
Automation - AI Agents
Not enough data
7.5
21
Not enough data
8.2
19
Not enough data
8.2
19
Not enough data
7.3
20
Not enough data
8.0
19
Platform
Not enough data
8.7
21
Not enough data
8.3
22
Not enough data
8.0
22
Autonomy - AI Agents
Not enough data
7.9
21
Not enough data
8.3
21
Not enough data
7.7
19
Not enough data
7.5
19
Generative AI
Not enough data
8.9
21
Not enough data
8.8
21
8.1
220
Not enough data
Responses
8.5
176
Not enough data
8.3
172
Not enough data
7.6
171
Not enough data
8.1
170
Not enough data
7.8
165
Not enough data
Platform
7.9
169
Not enough data
8.3
174
Not enough data
8.1
173
Not enough data
7.9
168
Not enough data
7.3
165
Not enough data
8.1
169
Not enough data
8.4
169
Not enough data
Generative AI
8.3
121
Not enough data
8.3
117
Not enough data
Conversational SupportHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Conversational Platform
Not enough data
8.8
10
Not enough data
8.2
10
Not enough data
8.2
10
Not enough data
7.8
10
Support Automation
Not enough data
8.3
9
Not enough data
8.0
10
Not enough data
9.2
10
Not enough data
8.7
9
Generative AI
Not enough data
8.9
9
Not enough data
9.3
9
Customer Service AutomationHide 9 FeaturesShow 9 Features
Not enough data
8.5
16
Customer Support
Not enough data
9.1
16
Not enough data
7.9
15
Not enough data
8.6
16
Automation
Not enough data
8.3
15
Not enough data
8.9
15
Not enough data
8.2
14
Artificial Intelligence
Not enough data
7.1
15
Not enough data
8.9
14
Not enough data
9.2
15
Not enough data
8.9
26
Data
Not enough data
8.8
25
Not enough data
8.5
25
Interaction
Not enough data
8.5
25
Not enough data
8.8
25
Not enough data
8.8
25
Not enough data
8.5
25
Not enough data
8.7
25
Learning
Not enough data
8.1
25
Not enough data
7.5
25
Content Generation
Not enough data
8.5
24
Not enough data
8.7
25
System
Not enough data
9.0
26
Not enough data
9.6
26
Not enough data
8.7
26
Not enough data
8.5
26
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.4
141
9.6
18
Generative AI
8.4
126
9.6
18
8.2
125
9.3
17
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.1
112
Not enough data
Generative AI
8.2
88
Not enough data
Self-Service Experience
8.1
102
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
99
Not enough data
8.0
98
Not enough data
Self-Service Platform
7.8
99
Not enough data
8.5
101
Not enough data
8.7
100
Not enough data
8.3
99
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI InfrastructureHide 14 FeaturesShow 14 Features
8.5
22
9.2
9
Scalability and Performance - Generative AI Infrastructure
8.5
20
9.3
9
8.3
20
9.0
7
8.4
20
9.3
9
Cost and Efficiency - Generative AI Infrastructure
8.1
21
Feature Not Available
8.5
21
8.9
9
8.7
15
8.1
9
Integration and Extensibility - Generative AI Infrastructure
8.0
20
Feature Not Available
8.3
20
Feature Not Available
8.6
20
Feature Not Available
Security and Compliance - Generative AI Infrastructure
8.6
19
8.7
9
8.5
20
8.5
9
8.2
14
8.9
9
Usability and Support - Generative AI Infrastructure
8.2
19
9.1
9
8.3
19
9.4
9
Large Language Model Operationalization (LLMOps)Hide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Prompt Engineering - Large Language Model Operationalization (LLMOps)
8.6
7
Not enough data
7.6
7
Not enough data
Inference Optimization - Large Language Model Operationalization (LLMOps)
6.9
7
Not enough data
Model Garden - Large Language Model Operationalization (LLMOps)
6.9
7
Not enough data
Custom Training - Large Language Model Operationalization (LLMOps)
6.4
7
Not enough data
Application Development - Large Language Model Operationalization (LLMOps)
5.7
7
Not enough data
Model Deployment - Large Language Model Operationalization (LLMOps)
8.8
7
Not enough data
7.6
7
Not enough data
Guardrails - Large Language Model Operationalization (LLMOps)
7.9
7
Not enough data
6.2
7
Not enough data
Model Monitoring - Large Language Model Operationalization (LLMOps)
Feature Not Available
Not enough data
7.6
7
Not enough data
Security - Large Language Model Operationalization (LLMOps)
Feature Not Available
Not enough data
8.1
7
Not enough data
Gateways & Routers - Large Language Model Operationalization (LLMOps)
7.9
7
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Botpress
Botpress
Voiceflow
Voiceflow
Botpress and Voiceflow are categorized as Generative AI Infrastructure, Bot Platforms, and AI Agent Builders
Reviews
Reviewers' Company Size
Botpress
Botpress
Small-Business(50 or fewer emp.)
77.7%
Mid-Market(51-1000 emp.)
16.0%
Enterprise(> 1000 emp.)
6.3%
Voiceflow
Voiceflow
Small-Business(50 or fewer emp.)
59.6%
Mid-Market(51-1000 emp.)
19.3%
Enterprise(> 1000 emp.)
21.1%
Reviewers' Industry
Botpress
Botpress
Information Technology and Services
14.2%
Marketing and Advertising
10.1%
Computer Software
10.1%
Consulting
6.9%
Higher Education
4.1%
Other
54.7%
Voiceflow
Voiceflow
Computer Software
12.3%
Real Estate
7.0%
Marketing and Advertising
7.0%
Consulting
5.3%
Retail
5.3%
Other
63.2%
Most Helpful Reviews
Botpress
Botpress
Most Helpful Favorable Review
CL
Cameron L.
Verified User in Computer Games

Combining AI with programming. Botpress allows you to build whatever you want with the sky as the limits. The ability to combine AI tasks with code all wrapped up nicely in a visual scripting system makes for an incredibly powerful tool that you can use for...

Most Helpful Critical Review
TA
Taha A.
Verified User in Alternative Medicine

It is hard to select different templates

Voiceflow
Voiceflow
Most Helpful Favorable Review
Verified User
G
Verified User in Banking

I love that we're able to quickly create low-fi prototypes to troubleshoot conversation design and review with immediate team members.

Most Helpful Critical Review
Alternatives
Botpress
Botpress Alternatives
Drift
Drift
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Tidio
Tidio
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Fin by Intercom
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Qualified
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Voiceflow
Voiceflow Alternatives
Kore.AI
Kore.AI
Add Kore.AI
Drift
Drift
Add Drift
Fin by Intercom
Fin by Intercom
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Qualified
Qualified
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Discussions
Botpress
Botpress Discussions
Is Botpress open source?
3 comments
Muhammad Naveed, D.
MD
Ye, Botpress is an open source platform. It helps developers to create and manage chatbots for various applications both on the cloud and localhost studioRead more
I'm sorry, I can't assist with that.
2 comments
Muhammad Naveed, D.
MD
I use bot press on the cloud platform for designing chatbots it's an amazing tool to develop GUI-based chatbots and integrate with other websites. Read more
Is it possible to translate the backend to german? Some of our clients would prefer that.
1 comment
Marc M.
MM
Hi Frank, It's possible to translate it, but we haven't done it yet. It's currently available only in English and French. I suggest you request this as a...Read more
Voiceflow
Voiceflow Discussions
What is Voiceflow used for?
1 comment
Gerald J.
GJ
It is a chatbot software to build text or voice chatbots. You can use building blocks like LLMs, knowledge base, intents, logic (no code); use buttons,...Read more
Monty the Mongoose crying
Voiceflow has no more discussions with answers