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Compare Botpress and Drift 
At a Glance
Market Segments
Small-Business (77.7% of reviews)
Mid-Market (51.7% of reviews)
Entry-Level Pricing
Free Per Month
Starting at $2,500.00 Per Month
Botpress
Star Rating
(367)4.6 out of 5
Market Segments
Small-Business (77.7% of reviews)
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansDrift
Star Rating
(1,252)4.4 out of 5
Market Segments
Mid-Market (51.7% of reviews)
Entry-Level Pricing
Starting at $2,500.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Drift excels in live chat functionality, with a rating of 9.1, while Botpress falls short with a rating of 7.8. Reviewers mention that Drift's live chat feature is intuitive and responsive, making it a preferred choice for real-time customer engagement.
- Reviewers mention that Drift's quality of support is rated at 8.8, significantly higher than Botpress's 8.1. Users on G2 appreciate Drift's responsive customer service, which they say enhances their overall experience with the platform.
- Users say that Drift's meeting scheduling feature is rated at 8.7, while Botpress's equivalent is not highlighted, indicating a potential gap in functionality. Reviewers mention that Drift's scheduling tool integrates seamlessly with their calendars, streamlining the booking process.
- G2 users report that Drift offers better lead qualification capabilities, scoring 8.2 compared to Botpress's lack of specific mention in this area. Reviewers highlight Drift's ability to effectively filter and prioritize leads, which aids in sales efficiency.
- Users on G2 mention that Botpress shines in its AI text generation capabilities, scoring 8.4, while Drift's score is lower at 7.7. Reviewers appreciate Botpress's advanced generative AI features, which they say enhance content creation and customer interaction.
- Reviewers mention that Drift's customization interface is rated at 8.5, slightly higher than Botpress's 8.3. Users report that Drift provides a more user-friendly experience for tailoring chatbots to specific business needs, making it easier to implement personalized solutions.
Featured Products
Sponsored
Social Intents
(10)
Customer Self-Service
Visit Website
Sponsored
InsertChat
(3)
Customer Self-Service
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Pricing
Entry-Level Pricing
Botpress
Pay-as-you-go
Free
Per Month
Includes:
- Visual building studio
- Free monthly AI credit
- Integration hub
Drift
Premium
Starting at $2,500.00
Per Month
For small businesses. The right amount of conversational firepower to keep your business growing.
- * Everything in Free, plus:
- Live Chat
- Meetings
Free Trial
Botpress
Free Trial is available
Drift
Free Trial is available
Ratings
Meets Requirements
8.5
298
8.7
1,015
Ease of Use
8.5
306
8.7
1,028
Ease of Setup
8.6
218
8.5
505
Ease of Admin
8.6
177
8.5
472
Quality of Support
8.1
258
8.8
936
Has the product been a good partner in doing business?
8.7
166
8.9
471
Product Direction (% positive)
9.5
306
8.9
993
Features by Category
Messenger
8.3
57
8.5
203
|
Verified
8.7
60
8.2
201
|
Verified
7.9
57
9.1
273
|
Verified
8.5
58
8.5
250
|
Verified
Channels
7.9
56
7.9
116
|
Verified
8.9
58
8.9
249
|
Verified
7.1
54
7.7
91
|
Verified
6.7
53
7.6
81
|
Verified
7.7
51
7.8
90
|
Verified
Customers
8.0
54
8.6
224
|
Verified
8.1
53
8.4
202
|
Verified
8.1
54
8.1
241
|
Verified
8.8
54
8.7
240
|
Verified
8.3
51
8.5
244
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.9
315
|
Verified
Not enough data
8.2
309
|
Verified
Not enough data
8.2
288
|
Verified
Not enough data
8.7
304
|
Verified
Organization
Not enough data
8.0
265
|
Verified
Not enough data
8.0
269
|
Verified
Not enough data
8.3
276
|
Verified
Performance Analysis
Not enough data
7.8
241
|
Verified
Not enough data
8.0
261
|
Verified
Sales Analysis
Not enough data
7.5
215
|
Verified
Not enough data
7.7
221
|
Verified
Generative AI
Not enough data
7.5
87
Not enough data
7.6
85
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.5
176
8.2
280
8.3
172
8.3
268
7.6
171
8.4
303
8.1
170
8.1
273
7.8
165
8.0
228
Platform
7.9
169
8.9
309
8.3
174
8.4
291
8.1
173
8.4
275
7.9
168
8.1
281
7.3
165
7.9
240
8.1
169
8.4
261
8.4
169
8.2
286
Generative AI
8.3
121
7.7
84
8.3
117
7.7
82
Conversational Platform
Not enough data
8.6
167
Not enough data
8.4
117
Not enough data
8.7
128
Not enough data
8.6
92
Support Automation
Not enough data
Feature Not Available
Not enough data
8.4
147
Not enough data
8.7
138
Not enough data
8.4
92
Generative AI
Not enough data
7.9
31
Not enough data
7.7
31
Integrations
Not enough data
7.4
92
Not enough data
7.9
95
Not enough data
7.8
91
Not enough data
7.3
88
Not enough data
8.0
94
Branding & Customizatio
Not enough data
8.2
94
Not enough data
8.3
93
Not enough data
7.9
90
Automatic Rules & Configurations
Not enough data
8.4
95
Not enough data
8.2
90
Not enough data
8.1
93
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
7.8
12
Not enough data
7.8
12
Not enough data
8.1
12
Automation
Not enough data
8.2
11
Not enough data
8.3
13
Not enough data
8.3
12
Artificial Intelligence
Not enough data
7.7
13
Not enough data
8.2
13
Not enough data
8.3
14
Generative AI
8.4
126
7.7
31
8.2
125
7.9
30
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.7
83
Not enough data
7.7
81
Not enough data
7.3
81
Communication
Not enough data
9.2
542
|
Verified
Not enough data
8.5
538
|
Verified
Not enough data
7.8
323
|
Verified
Not enough data
8.6
414
|
Verified
Not enough data
7.9
189
Internal Use
Not enough data
8.4
461
|
Verified
Not enough data
8.7
471
|
Verified
Not enough data
8.5
472
|
Verified
Not enough data
8.2
409
|
Verified
Not enough data
8.3
372
|
Verified
Not enough data
8.1
402
|
Verified
Generative AI
8.2
88
7.4
20
Self-Service Experience
8.1
102
8.1
57
Feature Not Available
8.2
53
Feature Not Available
Feature Not Available
7.2
99
8.2
51
8.0
98
8.5
57
Self-Service Platform
7.8
99
8.6
57
8.5
101
8.7
60
8.7
100
8.2
59
8.3
99
8.5
58
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability and Performance - Generative AI Infrastructure
8.5
20
Not enough data
8.3
20
Not enough data
8.4
20
Not enough data
Cost and Efficiency - Generative AI Infrastructure
8.1
21
Not enough data
8.5
21
Not enough data
8.7
15
Not enough data
Integration and Extensibility - Generative AI Infrastructure
8.0
20
Not enough data
8.3
20
Not enough data
8.6
20
Not enough data
Security and Compliance - Generative AI Infrastructure
8.6
19
Not enough data
8.5
20
Not enough data
8.2
14
Not enough data
Usability and Support - Generative AI Infrastructure
8.2
19
Not enough data
8.3
19
Not enough data
Large Language Model Operationalization (LLMOps)Hide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Prompt Engineering - Large Language Model Operationalization (LLMOps)
8.6
7
Not enough data
7.6
7
Not enough data
Inference Optimization - Large Language Model Operationalization (LLMOps)
6.9
7
Not enough data
Model Garden - Large Language Model Operationalization (LLMOps)
6.9
7
Not enough data
Custom Training - Large Language Model Operationalization (LLMOps)
6.4
7
Not enough data
Application Development - Large Language Model Operationalization (LLMOps)
5.7
7
Not enough data
Model Deployment - Large Language Model Operationalization (LLMOps)
8.8
7
Not enough data
7.6
7
Not enough data
Guardrails - Large Language Model Operationalization (LLMOps)
7.9
7
Not enough data
6.2
7
Not enough data
Model Monitoring - Large Language Model Operationalization (LLMOps)
Feature Not Available
Not enough data
7.6
7
Not enough data
Security - Large Language Model Operationalization (LLMOps)
Feature Not Available
Not enough data
8.1
7
Not enough data
Gateways & Routers - Large Language Model Operationalization (LLMOps)
7.9
7
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Botpress and Drift are categorized as Conversational Marketing, Chatbots, Bot Platforms, and Customer Self-Service
Unique Categories
Botpress is categorized as Large Language Model Operationalization (LLMOps), Generative AI Infrastructure, and AI Agent Builders
Drift is categorized as Business Scheduling, Conversational Support, AI Sales Assistant, Live Chat, and Customer Service Automation
Reviews
Reviewers' Company Size
Botpress
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Drift
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.2%
Marketing and Advertising
10.1%
Computer Software
10.1%
Consulting
6.9%
Higher Education
4.1%
Other
54.7%
Computer Software
32.8%
Information Technology and Services
20.6%
Marketing and Advertising
7.2%
Financial Services
3.2%
Computer & Network Security
3.0%
Other
33.3%
Most Helpful Reviews
Botpress
Most Helpful Favorable Review
Cameron L.
Verified User in Computer Games
Combining AI with programming. Botpress allows you to build whatever you want with the sky as the limits. The ability to combine AI tasks with code all wrapped up nicely in a visual scripting system makes for an incredibly powerful tool that you can use for...
Most Helpful Critical Review
greg M.
Verified User in Consumer Services
the tarification is very expensive compare to other companies
Drift
Most Helpful Favorable Review
Justin M.
Verified User in Information Technology and Services
There's been a lot to like so far. The product is extremely intuitive to use and has allowed every member of our company to interact with users with ease. Pushing notifications to Slack has allowed the entire team to see what's going on with our users, and...
Most Helpful Critical Review
Ryan N.
Verified User in Financial Services
Having been with Drift for 3 years the best summary I can give is that this is a company in decline. We recently decided not to renew. First year we had a full customer success manager with QBR's, 2nd year we had a customer success manager, I mean i knew...
Cameron L.
Verified User in Computer Games
Combining AI with programming. Botpress allows you to build whatever you want with the sky as the limits. The ability to combine AI tasks with code all wrapped up nicely in a visual scripting system makes for an incredibly powerful tool that you can use for...
Justin M.
Verified User in Information Technology and Services
There's been a lot to like so far. The product is extremely intuitive to use and has allowed every member of our company to interact with users with ease. Pushing notifications to Slack has allowed the entire team to see what's going on with our users, and...
greg M.
Verified User in Consumer Services
the tarification is very expensive compare to other companies
Ryan N.
Verified User in Financial Services
Having been with Drift for 3 years the best summary I can give is that this is a company in decline. We recently decided not to renew. First year we had a full customer success manager with QBR's, 2nd year we had a customer success manager, I mean i knew...
Alternatives
Discussions
Is Botpress open source?
3 comments
MD
Ye, Botpress is an open source platform. It helps developers to create and manage chatbots for various applications both on the cloud and localhost studioRead more
I'm sorry, I can't assist with that.
2 comments
MD
I use bot press on the cloud platform for designing chatbots it's an amazing tool to develop GUI-based chatbots and integrate with other websites. Read more
Is it possible to translate the backend to german? Some of our clients would prefer that.
1 comment
MM
Hi Frank, It's possible to translate it, but we haven't done it yet. It's currently available only in English and French. I suggest you request this as a...Read more
Do I have to completely remove all of my lead capture forms?
2 comments
Official Response from Drift
Getting started with conversational marketing isn’t an “all or nothing” decision. Rather than ripping all the forms off their site, many companies start by...Read more
How do I measure the effectiveness of conversational marketing?
2 comments
Official Response from Drift
You can measure your conversational marketing efforts just like you would measure any other marketing channel. Platforms like Drift give you dashboards that...Read more
What types of people are having conversations with businesses?
2 comments
Official Response from Drift
When we analyzed the data from the 50,000+ businesses using Drift for conversational marketing, we found that people in key decision-making roles are often...Read more
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