Compare AWS Chatbot and Amazon Lex 
AWS Chatbot vs Amazon Lex
When assessing the two solutions, reviewers found AWS Chatbot easier to use, set up, and administer. However, reviewers preferred doing business with Amazon Lex overall.
- Reviewers felt that Amazon Lex meets the needs of their business better than AWS Chatbot.
- When comparing quality of ongoing product support, reviewers felt that Amazon Lex is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of AWS Chatbot over Amazon Lex.
They support amazon chime and Slack and its super simple to setup. The ability to receive notifications and have a bot chat with a customer is amazing.
There is a wait time if they are busy with other customers and sometimes it can be up to 25 minutes it helps me when I'm looking for certain products for home and work
The UI is very intuitive and one can quickly learn to navigate it
Conflicting documentation. Very hard to integrate the chatbot with your web site. Support or documentation how to do this is very less.
They support amazon chime and Slack and its super simple to setup. The ability to receive notifications and have a bot chat with a customer is amazing.
The UI is very intuitive and one can quickly learn to navigate it
There is a wait time if they are busy with other customers and sometimes it can be up to 25 minutes it helps me when I'm looking for certain products for home and work
Conflicting documentation. Very hard to integrate the chatbot with your web site. Support or documentation how to do this is very less.
