Introducing G2.ai, the future of software buying.Try now
Compare Apptivo and Salesforce Sales Cloud 
At a Glance
Market Segments
Small-Business (82.3% of reviews)
Mid-Market (45.8% of reviews)
Entry-Level Pricing
$20.00 1 User Per Month
$25.00 1 User Per Month
Apptivo
Star Rating
(214)4.4 out of 5
Market Segments
Small-Business (82.3% of reviews)
Entry-Level Pricing
$20.00 1 User Per Month
Browse all 4 pricing plansSalesforce Sales Cloud
Star Rating
(23,346)4.4 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Salesforce Sales Cloud excels in Sales Force Automation, particularly in Opportunity & Pipeline Management with a score of 8.7, while Apptivo's score of 7.7 indicates it may not be as robust in this area.
- Users report that Apptivo shines in Customer Support, achieving a high score of 9.0 for Ticket response user experience, compared to Salesforce's 7.7, suggesting that Apptivo may provide a more responsive support experience.
- G2 users highlight that Salesforce Sales Cloud offers superior Marketing Automation features, particularly in Lead Management with a score of 8.5, while Apptivo's score of 7.9 indicates it may not be as effective in managing leads.
- Users on G2 report that Salesforce's Integrations capabilities are robust, particularly with Salesforce Integration scoring 8.8, while Apptivo's lower scores in integration features suggest it may not connect as seamlessly with other tools.
- Reviewers say that Apptivo's Ease of Use is slightly better, with a score of 8.3 compared to Salesforce's 8.1, indicating that users may find Apptivo's interface more intuitive for everyday tasks.
- Users report that Salesforce Sales Cloud's Quality of Support is rated at 8.1, which is lower than Apptivo's impressive 9.0, suggesting that Apptivo may provide a more satisfactory support experience overall.
Featured Products
Sponsored
Method CRM
(303)
Project Management
Visit Website
Sponsored
Spotlight.ai
(11)
Project Management
Visit Website
Sponsored
SeoToaster CRM Ultimate
Project Management
Visit Website
Pricing
Entry-Level Pricing
Apptivo
Lite
$20.00
1 User Per Month
- 18 Apps
- 100 Custom Fields per app
- 25 Workflows
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Apptivo
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.5
171
8.8
13,198
Ease of Use
8.3
177
8.1
16,120
Ease of Setup
7.8
107
7.8
7,241
Ease of Admin
8.1
103
7.9
4,162
Quality of Support
9.1
169
8.1
11,471
Has the product been a good partner in doing business?
9.0
101
8.3
4,124
Product Direction (% positive)
8.7
171
8.2
12,873
Features by Category
Sales Force Automation
8.3
103
|
Verified
8.8
9138
|
Verified
6.6
65
8.2
6087
|
Verified
7.6
97
|
Verified
8.7
8865
|
Verified
8.1
90
|
Verified
8.3
9125
|
Verified
7.1
61
|
Verified
8.0
7014
|
Verified
7.2
73
|
Verified
8.2
7310
|
Verified
7.7
76
|
Verified
8.0
6452
|
Verified
7.7
74
|
Verified
8.1
6352
|
Verified
7.5
75
|
Verified
8.3
7107
|
Verified
Marketing Automation
6.9
75
|
Verified
7.9
6370
|
Verified
7.1
67
|
Verified
8.1
6694
|
Verified
7.9
89
|
Verified
8.5
7712
|
Verified
6.3
60
7.9
5138
Customer Support
7.6
73
|
Verified
8.3
6520
|
Verified
8.0
74
|
Verified
8.1
6097
|
Verified
7.6
72
|
Verified
8.2
6493
|
Verified
7.8
68
8.0
5214
|
Verified
7.6
64
|
Verified
8.2
5707
|
Verified
Reporting & Analytics
7.0
82
|
Verified
8.5
8654
|
Verified
7.8
84
|
Verified
8.5
8840
|
Verified
6.5
62
|
Verified
8.2
7152
|
Verified
Mobile & Social
6.4
61
7.9
5344
|
Verified
6.6
64
7.8
4975
|
Verified
7.5
69
|
Verified
7.7
5823
|
Verified
Platform
8.1
80
|
Verified
8.5
3330
|
Verified
7.7
71
|
Verified
8.5
3335
|
Verified
8.2
76
|
Verified
8.6
3360
|
Verified
7.1
59
8.4
2642
|
Verified
6.0
53
8.5
2915
|
Verified
7.1
62
|
Verified
8.1
2942
|
Verified
8.2
70
|
Verified
8.7
3341
|
Verified
7.4
64
|
Verified
8.1
2782
Integration
7.5
68
|
Verified
8.5
2380
|
Verified
6.8
57
|
Verified
8.5
2834
|
Verified
6.6
52
8.5
2681
|
Verified
Generative AI
7.0
23
7.5
639
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
9.3
10
|
Verified
Not enough data
9.3
10
|
Verified
Not enough data
8.6
11
|
Verified
Not enough data
8.7
10
|
Verified
Not enough data
7.8
10
Not enough data
8.2
10
|
Verified
Not enough data
8.2
11
Not enough data
9.1
11
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
8.3
10
|
Verified
Not enough data
8.8
11
|
Verified
Not enough data
9.1
11
Not enough data
7.8
10
Not enough data
7.7
10
|
Verified
Not enough data
Platform
9.2
6
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
9.6
8
|
Verified
Not enough data
6.3
5
|
Verified
Not enough data
9.7
10
|
Verified
Not enough data
9.0
10
|
Verified
Not enough data
Tasks
8.4
20
|
Verified
Not enough data
8.3
20
|
Verified
Not enough data
8.4
21
|
Verified
Not enough data
8.5
19
|
Verified
Not enough data
8.3
20
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
20
|
Verified
Not enough data
Feature Not Available
Not enough data
Projects
8.6
18
|
Verified
Not enough data
8.3
18
|
Verified
Not enough data
7.7
17
|
Verified
Not enough data
8.1
18
|
Verified
Not enough data
8.3
20
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
19
|
Verified
Not enough data
Feature Not Available
Not enough data
7.9
17
|
Verified
Not enough data
7.6
16
|
Verified
Not enough data
Resource Management
8.3
17
|
Verified
Not enough data
8.0
17
|
Verified
Not enough data
7.9
20
|
Verified
Not enough data
Project Monitoring
8.0
15
|
Verified
Not enough data
8.0
15
|
Verified
Not enough data
8.7
19
|
Verified
Not enough data
Generative AI
7.5
6
Not enough data
7.5
6
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.5
246
Not enough data
8.7
266
Not enough data
8.7
288
Not enough data
8.6
265
Organization
Not enough data
8.9
324
Not enough data
8.8
316
Not enough data
8.8
309
Performance Analysis
Not enough data
8.4
259
Not enough data
8.8
281
Sales Analysis
Not enough data
8.4
260
Not enough data
8.7
274
Generative AI
Not enough data
8.3
97
Not enough data
8.2
97
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.6
429
Not enough data
8.4
420
Not enough data
8.0
376
Not enough data
8.0
371
Not enough data
8.8
429
Not enough data
8.3
377
Not enough data
8.5
392
Repeatability and Reportability
Not enough data
8.3
393
Not enough data
8.6
412
Not enough data
8.7
408
Not enough data
8.3
394
Not enough data
7.6
327
AI and Automation
Not enough data
8.5
373
Not enough data
8.3
383
Not enough data
8.2
342
Not enough data
7.9
345
Not enough data
7.7
328
Generative AI
Not enough data
7.1
181
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
8.7
120
Not enough data
8.5
124
Not enough data
8.6
119
Not enough data
8.9
119
Agent Performance Management
Not enough data
8.7
129
Not enough data
8.6
113
Not enough data
8.7
129
Generative AI
Not enough data
8.2
45
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
8.8
17
Not enough data
8.7
18
Not enough data
8.6
16
Not enough data
Bill Processing
8.6
17
Not enough data
7.9
15
Not enough data
8.3
17
Not enough data
Integration
8.3
16
Not enough data
8.8
16
Not enough data
7.7
15
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
8.6
43
Not enough data
8.3
44
Not enough data
8.8
44
Not enough data
8.7
41
Not enough data
8.3
42
Not enough data
8.4
36
Not enough data
8.1
37
CRM Data Enrichment
Not enough data
8.0
42
Not enough data
8.3
41
Not enough data
8.0
39
Not enough data
7.9
42
Not enough data
8.7
36
Account Management
Not enough data
8.3
43
Not enough data
7.9
43
Not enough data
8.0
40
Not enough data
8.2
39
Not enough data
8.6
36
Not enough data
8.3
36
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
8.1
125
Not enough data
8.5
125
Not enough data
8.0
126
Not enough data
8.0
124
Not enough data
8.8
126
Branding & Customizatio
Not enough data
8.1
121
Not enough data
8.2
125
Not enough data
8.3
123
Automatic Rules & Configurations
Not enough data
8.3
124
Not enough data
8.2
124
Not enough data
7.9
127
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.9
6
Not enough data
6.9
6
Not enough data
Before the Job
9.0
23
Not enough data
7.8
20
Not enough data
8.1
24
Not enough data
8.2
20
Not enough data
On the Job
7.8
20
Not enough data
7.9
21
Not enough data
8.0
19
Not enough data
7.9
21
Not enough data
8.3
18
Not enough data
After the Job
7.9
22
Not enough data
7.0
20
Not enough data
8.3
20
Not enough data
8.5
21
Not enough data
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Features - Sales Planning
Not enough data
8.3
117
Not enough data
8.4
108
Not enough data
8.3
113
Not enough data
8.6
113
Not enough data
8.5
112
Not enough data
8.7
111
Not enough data
8.0
109
Territory Management - Sales Planning
Not enough data
8.5
110
Not enough data
8.3
115
Quota & Capacity Management - Sales Planning
Not enough data
8.2
112
Not enough data
8.2
119
Not enough data
8.3
113
Agentic AI - Sales Planning
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
Not enough data
8.9
390
Not enough data
8.9
394
Not enough data
8.6
376
Discovery
Not enough data
8.9
397
Not enough data
8.6
392
Not enough data
8.6
374
Management
Not enough data
8.5
364
Not enough data
8.7
382
Platform
Not enough data
8.6
374
Not enough data
8.6
374
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
8.1
352
Not enough data
8.3
418
Not enough data
7.9
354
Not enough data
8.5
432
Personalization
Not enough data
8.6
395
Not enough data
8.8
475
Not enough data
8.9
506
Not enough data
8.6
453
Administrative
Not enough data
8.7
479
Not enough data
8.5
445
Not enough data
8.3
428
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.3
503
Not enough data
8.4
511
Not enough data
8.3
524
Customizations
Not enough data
8.7
554
Not enough data
8.5
522
Not enough data
8.5
559
Not enough data
8.3
504
Not enough data
8.4
531
Generative AI
Not enough data
7.4
230
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.5
875
Not enough data
8.7
907
Not enough data
8.3
810
Not enough data
8.7
935
Not enough data
8.6
872
Predictive Analytics
Not enough data
8.4
851
Not enough data
8.6
867
Not enough data
8.1
766
Not enough data
8.3
808
Sales Management
Not enough data
8.7
897
Not enough data
8.1
772
Not enough data
8.6
890
Not enough data
8.8
958
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
8.7
142
Not enough data
8.5
134
Not enough data
8.8
143
Not enough data
8.8
139
Contacts
Not enough data
8.8
136
Not enough data
8.7
138
Not enough data
8.8
140
Insights
Not enough data
9.1
144
Not enough data
8.8
142
Not enough data
8.3
137
Not enough data
8.5
148
Not enough data
8.4
143
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.8
234
Not enough data
8.8
227
Not enough data
8.5
188
Not enough data
8.4
224
Feedback
Not enough data
8.7
216
Not enough data
8.6
213
Not enough data
8.5
193
Not enough data
8.6
183
Not enough data
8.8
207
Not enough data
8.8
208
Not enough data
8.7
180
Generative AI
Not enough data
7.1
52
Agentic AI - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
8.3
316
Not enough data
8.1
306
Not enough data
8.2
291
Not enough data
8.5
282
Not enough data
8.3
300
Analytics
Not enough data
8.7
307
Not enough data
8.4
306
Not enough data
8.4
189
Not enough data
8.3
314
Presentation
Not enough data
7.4
179
Not enough data
7.4
178
Not enough data
7.3
169
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time Tracking
7.5
19
Not enough data
8.1
20
Not enough data
7.9
19
Not enough data
Client Invoicing
9.2
15
Not enough data
9.2
14
Not enough data
Feature Not Available
Not enough data
Mobile Time Tracking
8.0
16
Not enough data
Administration
8.3
16
Not enough data
8.2
17
Not enough data
8.6
17
Not enough data
8.6
14
Not enough data
8.8
17
Not enough data
Platform
8.5
17
Not enough data
9.4
14
Not enough data
9.0
13
Not enough data
9.0
17
Not enough data
8.4
15
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Apptivo and Salesforce Sales Cloud are categorized as CRM
Unique Categories
Apptivo is categorized as Time Tracking, Billing, Help Desk, Field Service Management, and Project Management
Salesforce Sales Cloud is categorized as Sales Planning, Business Scheduling, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
Apptivo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
6.7%
Construction
6.7%
Marketing and Advertising
6.2%
Telecommunications
3.8%
Real Estate
3.8%
Other
72.9%
Computer Software
14.0%
Information Technology and Services
11.8%
Financial Services
6.7%
Marketing and Advertising
5.1%
Internet
3.4%
Other
58.9%
Most Helpful Reviews
Apptivo
Most Helpful Favorable Review
Vernessa T.
Verified User in Writing and Editing
I like how detail views are available from most places; call logs, projects, tasks, notes can be associated with a contact or company or opportunity. The integration with email is excellent, right down to making it easy to connect your email boxes. One...
Most Helpful Critical Review
Jonathan C.
Verified User in Events Services
i think some change on Graphical user Interface to make it more pleasant on the eyes of new user
Salesforce Sales Cloud
Most Helpful Favorable Review
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Most Helpful Critical Review
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Vernessa T.
Verified User in Writing and Editing
I like how detail views are available from most places; call logs, projects, tasks, notes can be associated with a contact or company or opportunity. The integration with email is excellent, right down to making it easy to connect your email boxes. One...
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Jonathan C.
Verified User in Events Services
i think some change on Graphical user Interface to make it more pleasant on the eyes of new user
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Discussions
Do I have to pay for each app I use?
1 comment
Official Response from Apptivo
No, all apps are included within the single monthly price, offering unparalleled value for your business.Read more
Can I access Apptivo Apps using my Mobile phone?
1 comment
Official Response from Apptivo
Apptivo is accessible through all mobile phones using our Android, iOS, or Windows apps. You can also use your mobile web browser to access Apptivo as well.Read more
Do I need an experienced IT consultant to setup/manage my account?
1 comment
Official Response from Apptivo
No that’s not needed. If you are just getting started, you should be able to navigate around the various Apps and get started with the ones that are most...Read more
When do you need a CRM?
11 comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 comments
MM
1. Customer Management
2. Employee Day-to-Day Activity Tracking
3. Automated Workflow
4. Validated Workflow
5. Can Integrate Multiple Systems
6....Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
