Do I need an experienced IT consultant to setup/manage my account?

No that’s not needed. If you are just getting started, you should be able to navigate around the various Apps and get started with the ones that are most appropriate for your situation. There are videos that help you with getting started and a very active forum to get help. For questions that are not answered through the forum or videos, you can always contact us for support. If desired, Apptivo has a network of partners, and a services division that offer setup, data migration, and training services.