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Best Enterprise Work Instructions Software

Gauri Pawsey
GP
Researched and written by Gauri Pawsey

Products classified in the overall Work Instructions category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Work Instructions to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Work Instructions category.

In addition to qualifying for inclusion in the Work Instructions Software category, to qualify for inclusion in the Enterprise Business Work Instructions Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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8 Listings in Enterprise Work Instructions Software Available

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    G2 Score
Scribe
(470)4.8 out of 5
Optimized for quick response
3rd Easiest To Use in Work Instructions software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Scribe helps organizations document and scale how work gets done. Our Workflow AI platform turns processes into playbooks to help you train colleagues, assist customers, and drive software adoptio

    Users
    • Operations Manager
    • Director of Operations
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Small-Business
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Scribe Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    281
    Time-saving
    151
    Easy Editing
    140
    Features
    130
    Easy Sharing
    128
    Cons
    Editing Difficulties
    54
    Screenshot Issues
    34
    Limited Features
    31
    Expensive
    27
    Confusing Procedures
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Scribe features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 9.1
    8.1
    Workflows
    Average: 8.8
    8.5
    Training Modules
    Average: 8.9
    7.8
    Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Scribe
    Company Website
    Year Founded
    2019
    HQ Location
    San Francisco, US
    Twitter
    @ScribeHow
    7,113 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    229 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Scribe helps organizations document and scale how work gets done. Our Workflow AI platform turns processes into playbooks to help you train colleagues, assist customers, and drive software adoptio

Users
  • Operations Manager
  • Director of Operations
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Small-Business
  • 41% Mid-Market
Scribe Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
281
Time-saving
151
Easy Editing
140
Features
130
Easy Sharing
128
Cons
Editing Difficulties
54
Screenshot Issues
34
Limited Features
31
Expensive
27
Confusing Procedures
25
Scribe features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 9.1
8.1
Workflows
Average: 8.8
8.5
Training Modules
Average: 8.9
7.8
Analytics
Average: 8.6
Seller Details
Seller
Scribe
Company Website
Year Founded
2019
HQ Location
San Francisco, US
Twitter
@ScribeHow
7,113 Twitter followers
LinkedIn® Page
www.linkedin.com
229 employees on LinkedIn®
Poka.io
(196)4.7 out of 5
5th Easiest To Use in Work Instructions software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Poka transforms manufacturing operations by empowering workers with real-time access to knowledge, digital tools and expert support. Our AI-driven platform integrates training, communication and troub

    Users
    No information available
    Industries
    • Food Production
    • Manufacturing
    Market Segment
    • 68% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Poka.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    33
    Communication
    24
    Features
    21
    Team Collaboration
    15
    Efficiency Improvement
    14
    Cons
    Learning Curve
    10
    Steep Learning Curve
    6
    Login Issues
    5
    Search Functionality
    5
    Time Consumption
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Poka.io features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.1
    8.4
    Workflows
    Average: 8.8
    8.8
    Training Modules
    Average: 8.9
    7.7
    Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    IFS
    Year Founded
    1983
    HQ Location
    Linkoping , Sweden
    Twitter
    @ifs
    11,117 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,825 employees on LinkedIn®
    Ownership
    STO: IFS
Product Description
How are these determined?Information
This description is provided by the seller.

Poka transforms manufacturing operations by empowering workers with real-time access to knowledge, digital tools and expert support. Our AI-driven platform integrates training, communication and troub

Users
No information available
Industries
  • Food Production
  • Manufacturing
Market Segment
  • 68% Mid-Market
  • 23% Enterprise
Poka.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
33
Communication
24
Features
21
Team Collaboration
15
Efficiency Improvement
14
Cons
Learning Curve
10
Steep Learning Curve
6
Login Issues
5
Search Functionality
5
Time Consumption
5
Poka.io features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.1
8.4
Workflows
Average: 8.8
8.8
Training Modules
Average: 8.9
7.7
Analytics
Average: 8.6
Seller Details
Seller
IFS
Year Founded
1983
HQ Location
Linkoping , Sweden
Twitter
@ifs
11,117 Twitter followers
LinkedIn® Page
www.linkedin.com
8,825 employees on LinkedIn®
Ownership
STO: IFS
Read Poka.io Reviews

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Tango
(313)4.8 out of 5
Optimized for quick response
4th Easiest To Use in Work Instructions software
Save to My Lists
Entry Level Price:Starting at $2,000.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tango personal CRM admin combines the best features from Digital Adoption, AI Copilot, Automation, and Revenue Intelligence products. ⭐ Extracts data from anywhere: CRM records, call transcripts,

    Users
    No information available
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 59% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Tango is a tool designed to create step-by-step process guides, making it easier to document and share workflows.
    • Reviewers frequently mention the ease of use, the time-saving aspect of the tool, and the ability to create clear, consistent, and easy-to-follow guides.
    • Reviewers noted limitations such as the inability to capture non-webpage products like Microsoft Excel, the lack of video capture options, and issues with browser speed while creating a Tango.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Tango Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    224
    Easy Creation
    114
    Time-saving
    99
    Easy Editing
    74
    Intuitive
    66
    Cons
    Screenshot Issues
    20
    Limited Options
    16
    Expensive
    14
    Confusing Procedures
    13
    Missing Functionality
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tango features and usability ratings that predict user satisfaction
    9.5
    Ease of Use
    Average: 9.1
    9.0
    Workflows
    Average: 8.8
    9.0
    Training Modules
    Average: 8.9
    8.3
    Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Tango
    Company Website
    Year Founded
    2020
    HQ Location
    Los Angeles, CA
    LinkedIn® Page
    www.linkedin.com
    70 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tango personal CRM admin combines the best features from Digital Adoption, AI Copilot, Automation, and Revenue Intelligence products. ⭐ Extracts data from anywhere: CRM records, call transcripts,

Users
No information available
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 59% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Tango is a tool designed to create step-by-step process guides, making it easier to document and share workflows.
  • Reviewers frequently mention the ease of use, the time-saving aspect of the tool, and the ability to create clear, consistent, and easy-to-follow guides.
  • Reviewers noted limitations such as the inability to capture non-webpage products like Microsoft Excel, the lack of video capture options, and issues with browser speed while creating a Tango.
Tango Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
224
Easy Creation
114
Time-saving
99
Easy Editing
74
Intuitive
66
Cons
Screenshot Issues
20
Limited Options
16
Expensive
14
Confusing Procedures
13
Missing Functionality
12
Tango features and usability ratings that predict user satisfaction
9.5
Ease of Use
Average: 9.1
9.0
Workflows
Average: 8.8
9.0
Training Modules
Average: 8.9
8.3
Analytics
Average: 8.6
Seller Details
Seller
Tango
Company Website
Year Founded
2020
HQ Location
Los Angeles, CA
LinkedIn® Page
www.linkedin.com
70 employees on LinkedIn®
Get a quote
Epsilon3
(256)4.2 out of 5
Optimized for quick response
10th Easiest To Use in Work Instructions software
Save to My Lists
Entry Level Price:Starting at $100.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Epsilon3 is the first AI-powered procedure and resource management tool designed for teams that engineer, build, test, and operate advanced products and systems. ✔ Standardize & Optimize Proc

    Users
    • Customer Service Representative
    Industries
    • Aviation & Aerospace
    • Financial Services
    Market Segment
    • 44% Mid-Market
    • 41% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Epsilon3 is a software that provides procedures and guides for customer support, stores articles, and synchronizes operations across various platforms.
    • Reviewers like the user-friendly functionality of Epsilon3, its real-time updates, the ability to create checklists, and the exceptional customer support.
    • Reviewers experienced difficulties in locating specific information, outdated information, slow loading times, limited customization options, and unclear interface.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Epsilon3 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    117
    Procedure Management
    52
    Features
    49
    Efficiency
    41
    Intuitive
    37
    Cons
    Learning Curve
    43
    Complexity
    38
    Confusing Procedures
    33
    Learning Difficulty
    33
    Complex Procedures
    32
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Epsilon3 features and usability ratings that predict user satisfaction
    7.8
    Ease of Use
    Average: 9.1
    8.1
    Workflows
    Average: 8.8
    7.9
    Training Modules
    Average: 8.9
    7.8
    Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Epsilon3
    Company Website
    Year Founded
    2021
    HQ Location
    Los Angeles, California
    Twitter
    @Epsilon3Inc
    939 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    25 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Epsilon3 is the first AI-powered procedure and resource management tool designed for teams that engineer, build, test, and operate advanced products and systems. ✔ Standardize & Optimize Proc

Users
  • Customer Service Representative
Industries
  • Aviation & Aerospace
  • Financial Services
Market Segment
  • 44% Mid-Market
  • 41% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Epsilon3 is a software that provides procedures and guides for customer support, stores articles, and synchronizes operations across various platforms.
  • Reviewers like the user-friendly functionality of Epsilon3, its real-time updates, the ability to create checklists, and the exceptional customer support.
  • Reviewers experienced difficulties in locating specific information, outdated information, slow loading times, limited customization options, and unclear interface.
Epsilon3 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
117
Procedure Management
52
Features
49
Efficiency
41
Intuitive
37
Cons
Learning Curve
43
Complexity
38
Confusing Procedures
33
Learning Difficulty
33
Complex Procedures
32
Epsilon3 features and usability ratings that predict user satisfaction
7.8
Ease of Use
Average: 9.1
8.1
Workflows
Average: 8.8
7.9
Training Modules
Average: 8.9
7.8
Analytics
Average: 8.6
Seller Details
Seller
Epsilon3
Company Website
Year Founded
2021
HQ Location
Los Angeles, California
Twitter
@Epsilon3Inc
939 Twitter followers
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
Get a quote
ABB Electronic Work Instructions
(50)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The ECS Electronic Work Instructions module provides manufacturing information and instructions, which are automatically displayed to the right user through an easy-to-use and intuitive interface. The

    Users
    No information available
    Industries
    • Electrical/Electronic Manufacturing
    • Oil & Energy
    Market Segment
    • 36% Small-Business
    • 34% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ABB Electronic Work Instructions features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 9.1
    7.9
    Workflows
    Average: 8.8
    8.7
    Training Modules
    Average: 8.9
    8.6
    Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ABB
    HQ Location
    Zurich
    Twitter
    @ABBgroupnews
    155,677 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    116,549 employees on LinkedIn®
    Ownership
    NYSE:ABB
    Total Revenue (USD mm)
    $26,134
Product Description
How are these determined?Information
This description is provided by the seller.

The ECS Electronic Work Instructions module provides manufacturing information and instructions, which are automatically displayed to the right user through an easy-to-use and intuitive interface. The

Users
No information available
Industries
  • Electrical/Electronic Manufacturing
  • Oil & Energy
Market Segment
  • 36% Small-Business
  • 34% Enterprise
ABB Electronic Work Instructions features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 9.1
7.9
Workflows
Average: 8.8
8.7
Training Modules
Average: 8.9
8.6
Analytics
Average: 8.6
Seller Details
Seller
ABB
HQ Location
Zurich
Twitter
@ABBgroupnews
155,677 Twitter followers
LinkedIn® Page
www.linkedin.com
116,549 employees on LinkedIn®
Ownership
NYSE:ABB
Total Revenue (USD mm)
$26,134
Read ABB Electronic Work Instructions Reviews
Zingtree
(81)4.5 out of 5
Optimized for quick response
13th Easiest To Use in Work Instructions software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zingtree AI - Intelligent Process Automation for Customer Support Zingtree transforms customer support for B2C enterprises by automating complex workflows and integrating seamlessly with enterprise a

    Users
    No information available
    Industries
    • Consumer Services
    • Consumer Goods
    Market Segment
    • 44% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zingtree Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    46
    Helpful
    27
    Intuitive
    23
    Features
    18
    Customer Support
    16
    Cons
    Limited Options
    10
    Missing Features
    10
    Learning Curve
    9
    Limited Customization
    8
    Slow Performance
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zingtree features and usability ratings that predict user satisfaction
    8.7
    Ease of Use
    Average: 9.1
    9.1
    Workflows
    Average: 8.8
    7.9
    Training Modules
    Average: 8.9
    8.0
    Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zingtree
    Company Website
    Year Founded
    2020
    HQ Location
    Palo Alto, US
    Twitter
    @zingtree
    253 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    37 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zingtree AI - Intelligent Process Automation for Customer Support Zingtree transforms customer support for B2C enterprises by automating complex workflows and integrating seamlessly with enterprise a

Users
No information available
Industries
  • Consumer Services
  • Consumer Goods
Market Segment
  • 44% Mid-Market
  • 32% Small-Business
Zingtree Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
46
Helpful
27
Intuitive
23
Features
18
Customer Support
16
Cons
Limited Options
10
Missing Features
10
Learning Curve
9
Limited Customization
8
Slow Performance
8
Zingtree features and usability ratings that predict user satisfaction
8.7
Ease of Use
Average: 9.1
9.1
Workflows
Average: 8.8
7.9
Training Modules
Average: 8.9
8.0
Analytics
Average: 8.6
Seller Details
Seller
Zingtree
Company Website
Year Founded
2020
HQ Location
Palo Alto, US
Twitter
@zingtree
253 Twitter followers
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®
Get a quote
SwipeGuide (powered by L2L)
(91)4.3 out of 5
11th Easiest To Use in Work Instructions software
Save to My Lists
Entry Level Price:Starting at $649.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instructions? Suck. Frontline training? Inefficient. Processes? Inconsistent. Skills gaps? Everywhere. Honestly, you deserve better. SwipeGuide is a frontline how-to platform for work instruct

    Users
    No information available
    Industries
    • Manufacturing
    • Food Production
    Market Segment
    • 64% Mid-Market
    • 25% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SwipeGuide (powered by L2L) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    35
    Media Uploads
    14
    Instruction Creation
    12
    Easy Creation
    10
    Guides
    9
    Cons
    Limited Options
    12
    Editing Difficulties
    6
    Missing Features
    6
    Editing Issues
    5
    Editing Limitations
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SwipeGuide (powered by L2L) features and usability ratings that predict user satisfaction
    9.0
    Ease of Use
    Average: 9.1
    8.0
    Workflows
    Average: 8.8
    8.1
    Training Modules
    Average: 8.9
    7.5
    Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SwipeGuide
    Year Founded
    2015
    HQ Location
    Amsterdam, Netherlands
    Twitter
    @Swipeguide
    256 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instructions? Suck. Frontline training? Inefficient. Processes? Inconsistent. Skills gaps? Everywhere. Honestly, you deserve better. SwipeGuide is a frontline how-to platform for work instruct

Users
No information available
Industries
  • Manufacturing
  • Food Production
Market Segment
  • 64% Mid-Market
  • 25% Enterprise
SwipeGuide (powered by L2L) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
35
Media Uploads
14
Instruction Creation
12
Easy Creation
10
Guides
9
Cons
Limited Options
12
Editing Difficulties
6
Missing Features
6
Editing Issues
5
Editing Limitations
5
SwipeGuide (powered by L2L) features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 9.1
8.0
Workflows
Average: 8.8
8.1
Training Modules
Average: 8.9
7.5
Analytics
Average: 8.6
Seller Details
Seller
SwipeGuide
Year Founded
2015
HQ Location
Amsterdam, Netherlands
Twitter
@Swipeguide
256 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
Read SwipeGuide (powered by L2L) Reviews
livepro Knowledge Management
(73)4.9 out of 5
6th Easiest To Use in Work Instructions software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    livepro are experts in Customer Experience Knowledge Management and are passionate about improving customer experience. Since 2001 livepro have been delivering a powerful knowledge management solution

    Users
    • Knowledge Specialist
    Industries
    • Financial Services
    • Government Administration
    Market Segment
    • 56% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • livepro Knowledge Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Case Management
    1
    Customer Support
    1
    Ease of Use
    1
    Easy Implementation
    1
    Easy Setup
    1
    Cons
    Admin Issues
    1
    Complexity
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • livepro Knowledge Management features and usability ratings that predict user satisfaction
    9.6
    Ease of Use
    Average: 9.1
    9.7
    Workflows
    Average: 8.8
    9.5
    Training Modules
    Average: 8.9
    9.1
    Analytics
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    livepro
    Year Founded
    2001
    HQ Location
    North Sydney, NSW
    Twitter
    @liveprosoftware
    100 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

livepro are experts in Customer Experience Knowledge Management and are passionate about improving customer experience. Since 2001 livepro have been delivering a powerful knowledge management solution

Users
  • Knowledge Specialist
Industries
  • Financial Services
  • Government Administration
Market Segment
  • 56% Mid-Market
  • 34% Enterprise
livepro Knowledge Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Case Management
1
Customer Support
1
Ease of Use
1
Easy Implementation
1
Easy Setup
1
Cons
Admin Issues
1
Complexity
1
livepro Knowledge Management features and usability ratings that predict user satisfaction
9.6
Ease of Use
Average: 9.1
9.7
Workflows
Average: 8.8
9.5
Training Modules
Average: 8.9
9.1
Analytics
Average: 8.6
Seller Details
Seller
livepro
Year Founded
2001
HQ Location
North Sydney, NSW
Twitter
@liveprosoftware
100 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
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