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Best Standard Operating Procedures Software for Small Business

Gauri Pawsey
GP
Researched and written by Gauri Pawsey

Products classified in the overall Standard Operating Procedures category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Standard Operating Procedures to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Standard Operating Procedures category.

In addition to qualifying for inclusion in the Standard Operating Procedures Software category, to qualify for inclusion in the Small Business Standard Operating Procedures Software category, a product must have at least 10 reviews left by a reviewer from a small business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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15 Listings in Small Business Standard Operating Procedures Available

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    G2 Score
ClickUp
(10,337)4.7 out of 5
Optimized for quick response
9th Easiest To Use in Standard Operating Procedures software
View top Consulting Services for ClickUp
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClickUp is the everything app for work. It's the only platform that combines project management, knowledge management, and conversations, all in one place—accelerated by the world's most complete work

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ClickUp is a comprehensive project management tool that offers a wide range of features for task assignment, communication, progress tracking, and integration with other software.
    • Users frequently mention the flexibility and customizability of ClickUp, its ability to integrate with other software, and its effectiveness in organizing and managing tasks and projects.
    • Reviewers mentioned the steep learning curve due to the abundance of features, occasional performance issues with large workspaces or complex automations, and limitations in the mobile app.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ClickUp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,370
    Task Management
    2,621
    Features
    2,521
    Project Management
    2,281
    Organization
    2,062
    Cons
    Missing Features
    1,681
    Learning Curve
    1,356
    Limited Features
    1,007
    Slow Loading
    926
    Not Intuitive
    884
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ClickUp features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Integrations
    Average: 8.4
    8.9
    Activity Feed
    Average: 8.7
    9.0
    Task Schedules
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ClickUp
    Company Website
    Year Founded
    2017
    HQ Location
    San Diego, California
    Twitter
    @clickup
    68,501 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,304 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClickUp is the everything app for work. It's the only platform that combines project management, knowledge management, and conversations, all in one place—accelerated by the world's most complete work

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 78% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ClickUp is a comprehensive project management tool that offers a wide range of features for task assignment, communication, progress tracking, and integration with other software.
  • Users frequently mention the flexibility and customizability of ClickUp, its ability to integrate with other software, and its effectiveness in organizing and managing tasks and projects.
  • Reviewers mentioned the steep learning curve due to the abundance of features, occasional performance issues with large workspaces or complex automations, and limitations in the mobile app.
ClickUp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,370
Task Management
2,621
Features
2,521
Project Management
2,281
Organization
2,062
Cons
Missing Features
1,681
Learning Curve
1,356
Limited Features
1,007
Slow Loading
926
Not Intuitive
884
ClickUp features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.9
Integrations
Average: 8.4
8.9
Activity Feed
Average: 8.7
9.0
Task Schedules
Average: 8.4
Seller Details
Seller
ClickUp
Company Website
Year Founded
2017
HQ Location
San Diego, California
Twitter
@clickup
68,501 Twitter followers
LinkedIn® Page
www.linkedin.com
1,304 employees on LinkedIn®
IT Glue
(604)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Standard Operating Procedures software
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, con

    Users
    • System Administrator
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 69% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • IT Glue Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    265
    Document Management
    146
    Integrations
    124
    Password Management
    114
    Organization
    108
    Cons
    Search Functionality
    40
    Missing Features
    36
    Search Limitations
    35
    Slow Performance
    29
    App Functionality
    27
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • IT Glue features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Integrations
    Average: 8.4
    8.4
    Activity Feed
    Average: 8.7
    7.5
    Task Schedules
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,550 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,018 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, con

Users
  • System Administrator
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 69% Small-Business
  • 27% Mid-Market
IT Glue Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
265
Document Management
146
Integrations
124
Password Management
114
Organization
108
Cons
Search Functionality
40
Missing Features
36
Search Limitations
35
Slow Performance
29
App Functionality
27
IT Glue features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.7
Integrations
Average: 8.4
8.4
Activity Feed
Average: 8.7
7.5
Task Schedules
Average: 8.4
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,550 Twitter followers
LinkedIn® Page
www.linkedin.com
5,018 employees on LinkedIn®
Get a quote

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Scribe
(470)4.8 out of 5
Optimized for quick response
7th Easiest To Use in Standard Operating Procedures software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Scribe helps organizations document and scale how work gets done. Our Workflow AI platform turns processes into playbooks to help you train colleagues, assist customers, and drive software adoptio

    Users
    • Operations Manager
    • Director of Operations
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Small-Business
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Scribe Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    281
    Time-saving
    151
    Easy Editing
    140
    Features
    130
    Easy Sharing
    128
    Cons
    Editing Difficulties
    54
    Screenshot Issues
    34
    Limited Features
    31
    Expensive
    27
    Confusing Procedures
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Scribe features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    7.8
    Integrations
    Average: 8.4
    7.9
    Activity Feed
    Average: 8.7
    7.4
    Task Schedules
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Scribe
    Company Website
    Year Founded
    2019
    HQ Location
    San Francisco, US
    Twitter
    @ScribeHow
    7,113 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    229 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Scribe helps organizations document and scale how work gets done. Our Workflow AI platform turns processes into playbooks to help you train colleagues, assist customers, and drive software adoptio

Users
  • Operations Manager
  • Director of Operations
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Small-Business
  • 41% Mid-Market
Scribe Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
281
Time-saving
151
Easy Editing
140
Features
130
Easy Sharing
128
Cons
Editing Difficulties
54
Screenshot Issues
34
Limited Features
31
Expensive
27
Confusing Procedures
25
Scribe features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
7.8
Integrations
Average: 8.4
7.9
Activity Feed
Average: 8.7
7.4
Task Schedules
Average: 8.4
Seller Details
Seller
Scribe
Company Website
Year Founded
2019
HQ Location
San Francisco, US
Twitter
@ScribeHow
7,113 Twitter followers
LinkedIn® Page
www.linkedin.com
229 employees on LinkedIn®
MaintainX
(1,078)4.8 out of 5
Optimized for quick response
5th Easiest To Use in Standard Operating Procedures software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MaintainX is the leading maintenance and work execution software, designed specifically for industrial and frontline teams. We help companies streamline maintenance operations, improve asset manageme

    Users
    • Maintenance Manager
    • Facilities Manager
    Industries
    • Manufacturing
    • Facilities Services
    Market Segment
    • 48% Mid-Market
    • 44% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • MaintainX is a software for generating work orders and managing maintenance tasks, with integrated AI and inventory management features.
    • Reviewers frequently mention the user-friendly interface, the ability to customize the software to suit company needs, and the excellent customer service provided by the MaintainX team.
    • Users reported difficulties in navigating the interface initially, issues with the in-app camera feature, and limitations in creating custom reminders for work orders.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • MaintainX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    435
    Customer Support
    238
    Work Orders
    185
    Features
    177
    Efficiency Improvement
    152
    Cons
    Missing Features
    91
    Work Order Issues
    74
    Limited Features
    59
    Work Order Management
    51
    Limited Customization
    47
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • MaintainX features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Integrations
    Average: 8.4
    9.2
    Activity Feed
    Average: 8.7
    9.2
    Task Schedules
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MaintainX
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco, California
    Twitter
    @maintainx
    759 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    569 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MaintainX is the leading maintenance and work execution software, designed specifically for industrial and frontline teams. We help companies streamline maintenance operations, improve asset manageme

Users
  • Maintenance Manager
  • Facilities Manager
Industries
  • Manufacturing
  • Facilities Services
Market Segment
  • 48% Mid-Market
  • 44% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • MaintainX is a software for generating work orders and managing maintenance tasks, with integrated AI and inventory management features.
  • Reviewers frequently mention the user-friendly interface, the ability to customize the software to suit company needs, and the excellent customer service provided by the MaintainX team.
  • Users reported difficulties in navigating the interface initially, issues with the in-app camera feature, and limitations in creating custom reminders for work orders.
MaintainX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
435
Customer Support
238
Work Orders
185
Features
177
Efficiency Improvement
152
Cons
Missing Features
91
Work Order Issues
74
Limited Features
59
Work Order Management
51
Limited Customization
47
MaintainX features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
8.5
Integrations
Average: 8.4
9.2
Activity Feed
Average: 8.7
9.2
Task Schedules
Average: 8.4
Seller Details
Seller
MaintainX
Company Website
Year Founded
2018
HQ Location
San Francisco, California
Twitter
@maintainx
759 Twitter followers
LinkedIn® Page
www.linkedin.com
569 employees on LinkedIn®
Trainual
(840)4.7 out of 5
6th Easiest To Use in Standard Operating Procedures software
Save to My Lists
Entry Level Price:$249.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trainual is a software designed for growing teams that need to document, scale, and streamline repeatable operations. Think of it as the go-to playbook that captures every process, policy, role, and r

    Users
    • Operations Manager
    • Office Manager
    Industries
    • Marketing and Advertising
    • Construction
    Market Segment
    • 65% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Trainual is a platform designed to streamline onboarding and training processes by providing a centralized location for SOPs, trainings, and company information.
    • Reviewers appreciate Trainual's user-friendly interface, its ability to incorporate multimedia content, and its effective tracking features that ensure training completion and compliance.
    • Reviewers noted some limitations in Trainual's customization options, its basic reporting tool, and difficulties in formatting and organizing content.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Trainual Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    183
    Simple
    87
    Training
    82
    Features
    69
    Intuitive
    68
    Cons
    Missing Features
    45
    Limited Customization
    34
    Limited Features
    30
    Organizational Difficulties
    23
    Learning Curve
    21
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Trainual features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.0
    Integrations
    Average: 8.4
    8.4
    Activity Feed
    Average: 8.7
    8.1
    Task Schedules
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Trainual
    Company Website
    Year Founded
    2018
    HQ Location
    Scottsdale, AZ
    Twitter
    @trainual
    1,284 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    135 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trainual is a software designed for growing teams that need to document, scale, and streamline repeatable operations. Think of it as the go-to playbook that captures every process, policy, role, and r

Users
  • Operations Manager
  • Office Manager
Industries
  • Marketing and Advertising
  • Construction
Market Segment
  • 65% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Trainual is a platform designed to streamline onboarding and training processes by providing a centralized location for SOPs, trainings, and company information.
  • Reviewers appreciate Trainual's user-friendly interface, its ability to incorporate multimedia content, and its effective tracking features that ensure training completion and compliance.
  • Reviewers noted some limitations in Trainual's customization options, its basic reporting tool, and difficulties in formatting and organizing content.
Trainual Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
183
Simple
87
Training
82
Features
69
Intuitive
68
Cons
Missing Features
45
Limited Customization
34
Limited Features
30
Organizational Difficulties
23
Learning Curve
21
Trainual features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
8.0
Integrations
Average: 8.4
8.4
Activity Feed
Average: 8.7
8.1
Task Schedules
Average: 8.4
Seller Details
Seller
Trainual
Company Website
Year Founded
2018
HQ Location
Scottsdale, AZ
Twitter
@trainual
1,284 Twitter followers
LinkedIn® Page
www.linkedin.com
135 employees on LinkedIn®
Get a quote
Hudu
(158)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Standard Operating Procedures software
Save to My Lists
Entry Level Price:$27.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hudu is the Most-Loved IT Documentation Platform, enabling companies to streamline IT operations, improve the efficiency of staff, and drive growth. Hudu provides a secure platform for scalable IT doc

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 85% Small-Business
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Hudu Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    114
    Integrations
    61
    Features
    56
    Customer Support
    50
    Easy Integrations
    45
    Cons
    Missing Features
    24
    UX Improvement
    21
    Poor Integration
    18
    Poor Interface Design
    15
    Poor UI
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Hudu features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Integrations
    Average: 8.4
    8.0
    Activity Feed
    Average: 8.7
    7.2
    Task Schedules
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Hudu
    Company Website
    Year Founded
    2018
    HQ Location
    Fort Collins, Colorado
    Twitter
    @HuduHQ
    483 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hudu is the Most-Loved IT Documentation Platform, enabling companies to streamline IT operations, improve the efficiency of staff, and drive growth. Hudu provides a secure platform for scalable IT doc

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 85% Small-Business
  • 12% Mid-Market
Hudu Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
114
Integrations
61
Features
56
Customer Support
50
Easy Integrations
45
Cons
Missing Features
24
UX Improvement
21
Poor Integration
18
Poor Interface Design
15
Poor UI
13
Hudu features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
8.3
Integrations
Average: 8.4
8.0
Activity Feed
Average: 8.7
7.2
Task Schedules
Average: 8.4
Seller Details
Seller
Hudu
Company Website
Year Founded
2018
HQ Location
Fort Collins, Colorado
Twitter
@HuduHQ
483 Twitter followers
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
Poka.io
(196)4.7 out of 5
11th Easiest To Use in Standard Operating Procedures software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Poka transforms manufacturing operations by empowering workers with real-time access to knowledge, digital tools and expert support. Our AI-driven platform integrates training, communication and troub

    Users
    No information available
    Industries
    • Food Production
    • Manufacturing
    Market Segment
    • 68% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Poka.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    33
    Communication
    24
    Features
    21
    Team Collaboration
    15
    Efficiency Improvement
    14
    Cons
    Learning Curve
    10
    Steep Learning Curve
    6
    Login Issues
    5
    Search Functionality
    5
    Time Consumption
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Poka.io features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.2
    Integrations
    Average: 8.4
    8.7
    Activity Feed
    Average: 8.7
    8.1
    Task Schedules
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    IFS
    Year Founded
    1983
    HQ Location
    Linkoping , Sweden
    Twitter
    @ifs
    11,117 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,825 employees on LinkedIn®
    Ownership
    STO: IFS
Product Description
How are these determined?Information
This description is provided by the seller.

Poka transforms manufacturing operations by empowering workers with real-time access to knowledge, digital tools and expert support. Our AI-driven platform integrates training, communication and troub

Users
No information available
Industries
  • Food Production
  • Manufacturing
Market Segment
  • 68% Mid-Market
  • 23% Enterprise
Poka.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
33
Communication
24
Features
21
Team Collaboration
15
Efficiency Improvement
14
Cons
Learning Curve
10
Steep Learning Curve
6
Login Issues
5
Search Functionality
5
Time Consumption
5
Poka.io features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.2
Integrations
Average: 8.4
8.7
Activity Feed
Average: 8.7
8.1
Task Schedules
Average: 8.4
Seller Details
Seller
IFS
Year Founded
1983
HQ Location
Linkoping , Sweden
Twitter
@ifs
11,117 Twitter followers
LinkedIn® Page
www.linkedin.com
8,825 employees on LinkedIn®
Ownership
STO: IFS
Read Poka.io Reviews
Limble
(539)4.8 out of 5
Optimized for quick response
3rd Easiest To Use in Standard Operating Procedures software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Limble is a CMMS that makes it easy to create, update, track and complete all maintenance tasks. Less guesswork, fewer mistakes, and more time to focus on what matters most. More than 50,000 mainte

    Users
    • Maintenance Manager
    • Maintenance Supervisor
    Industries
    • Manufacturing
    • Food Production
    Market Segment
    • 59% Mid-Market
    • 32% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Limble is a Computerized Maintenance Management System (CMMS) designed to streamline maintenance tasks, manage work orders, and track parts and assets.
    • Users like the ease of use, the ability to customize the system to their needs, the one-on-one customer service, and the comprehensive data entry and sorting capabilities.
    • Users mentioned issues with the report generating feature, the lack of an integrated chat system, the need for additional features in the super user package, and the overwhelming amount of emails received.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Limble Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    196
    Customer Support
    108
    Efficiency
    70
    Intuitive
    67
    Work Orders
    66
    Cons
    Limited Features
    26
    Missing Features
    24
    Feature Limitations
    23
    Data Management Issues
    22
    Slow Performance
    20
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Limble features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.4
    Integrations
    Average: 8.4
    9.1
    Activity Feed
    Average: 8.7
    9.1
    Task Schedules
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Limble CMMS
    Company Website
    Year Founded
    2015
    HQ Location
    Lehi, UT
    Twitter
    @LimbleCMMS
    454 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    236 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Limble is a CMMS that makes it easy to create, update, track and complete all maintenance tasks. Less guesswork, fewer mistakes, and more time to focus on what matters most. More than 50,000 mainte

Users
  • Maintenance Manager
  • Maintenance Supervisor
Industries
  • Manufacturing
  • Food Production
Market Segment
  • 59% Mid-Market
  • 32% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Limble is a Computerized Maintenance Management System (CMMS) designed to streamline maintenance tasks, manage work orders, and track parts and assets.
  • Users like the ease of use, the ability to customize the system to their needs, the one-on-one customer service, and the comprehensive data entry and sorting capabilities.
  • Users mentioned issues with the report generating feature, the lack of an integrated chat system, the need for additional features in the super user package, and the overwhelming amount of emails received.
Limble Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
196
Customer Support
108
Efficiency
70
Intuitive
67
Work Orders
66
Cons
Limited Features
26
Missing Features
24
Feature Limitations
23
Data Management Issues
22
Slow Performance
20
Limble features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
8.4
Integrations
Average: 8.4
9.1
Activity Feed
Average: 8.7
9.1
Task Schedules
Average: 8.4
Seller Details
Seller
Limble CMMS
Company Website
Year Founded
2015
HQ Location
Lehi, UT
Twitter
@LimbleCMMS
454 Twitter followers
LinkedIn® Page
www.linkedin.com
236 employees on LinkedIn®
Whale
(168)4.8 out of 5
Optimized for quick response
4th Easiest To Use in Standard Operating Procedures software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Whale is an intuitive software solution that empowers teams to align seamlessly on their processes powered by advanced AI technology. Designed with simplicity and efficiency in mind, Whale enables org

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 65% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Whale Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    44
    Simple
    22
    Features
    18
    Easy Access
    16
    Intuitive
    16
    Cons
    Formatting Issues
    4
    Lack of Information
    4
    Limited Customization
    4
    Confusing Interface
    3
    Poor Navigation
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Whale features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.2
    Integrations
    Average: 8.4
    8.5
    Activity Feed
    Average: 8.7
    8.1
    Task Schedules
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Whale
    Company Website
    Year Founded
    2022
    HQ Location
    Chicago, IL
    Twitter
    @whale
    18,695 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Whale is an intuitive software solution that empowers teams to align seamlessly on their processes powered by advanced AI technology. Designed with simplicity and efficiency in mind, Whale enables org

Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 65% Small-Business
  • 33% Mid-Market
Whale Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
44
Simple
22
Features
18
Easy Access
16
Intuitive
16
Cons
Formatting Issues
4
Lack of Information
4
Limited Customization
4
Confusing Interface
3
Poor Navigation
3
Whale features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
8.2
Integrations
Average: 8.4
8.5
Activity Feed
Average: 8.7
8.1
Task Schedules
Average: 8.4
Seller Details
Seller
Whale
Company Website
Year Founded
2022
HQ Location
Chicago, IL
Twitter
@whale
18,695 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
Process Street
(447)4.6 out of 5
10th Easiest To Use in Standard Operating Procedures software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Process Street is a Compliance Operations Platform that helps teams run their most critical processes the right way, every time. Powered by AI agents, it ensures that policies are enforced, tasks are

    Users
    • Owner
    • CEO
    Industries
    • Real Estate
    • Information Technology and Services
    Market Segment
    • 70% Small-Business
    • 24% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Process Street is a platform designed to develop business processes, manage tasks, and provide a structured workflow for users.
    • Reviewers appreciate the platform's user-friendly interface, powerful automation features, and the ability to create detailed step-by-step guides with screenshots, which aids in task completion and team collaboration.
    • Reviewers mentioned issues such as occasional slow performance, difficulty in customizing analytics for each workflow template, and limitations in the platform's functionality, particularly in form design and the lack of certain advanced features in lower-tier plans.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Process Street Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    105
    Task Management
    58
    Efficiency
    47
    Process Efficiency
    41
    Team Collaboration
    41
    Cons
    Learning Curve
    28
    Learning Difficulty
    26
    Complexity
    19
    Missing Features
    18
    Limited Customization
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Process Street features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Integrations
    Average: 8.4
    8.8
    Activity Feed
    Average: 8.7
    8.8
    Task Schedules
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Process Street
    Company Website
    Year Founded
    2014
    HQ Location
    San Francisco, US
    Twitter
    @processstreet
    2,765 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    51 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Process Street is a Compliance Operations Platform that helps teams run their most critical processes the right way, every time. Powered by AI agents, it ensures that policies are enforced, tasks are

Users
  • Owner
  • CEO
Industries
  • Real Estate
  • Information Technology and Services
Market Segment
  • 70% Small-Business
  • 24% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Process Street is a platform designed to develop business processes, manage tasks, and provide a structured workflow for users.
  • Reviewers appreciate the platform's user-friendly interface, powerful automation features, and the ability to create detailed step-by-step guides with screenshots, which aids in task completion and team collaboration.
  • Reviewers mentioned issues such as occasional slow performance, difficulty in customizing analytics for each workflow template, and limitations in the platform's functionality, particularly in form design and the lack of certain advanced features in lower-tier plans.
Process Street Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
105
Task Management
58
Efficiency
47
Process Efficiency
41
Team Collaboration
41
Cons
Learning Curve
28
Learning Difficulty
26
Complexity
19
Missing Features
18
Limited Customization
16
Process Street features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.6
Integrations
Average: 8.4
8.8
Activity Feed
Average: 8.7
8.8
Task Schedules
Average: 8.4
Seller Details
Seller
Process Street
Company Website
Year Founded
2014
HQ Location
San Francisco, US
Twitter
@processstreet
2,765 Twitter followers
LinkedIn® Page
www.linkedin.com
51 employees on LinkedIn®
Gembadocs
(24)5.0 out of 5
8th Easiest To Use in Standard Operating Procedures software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GembaDocs revolutionizes SOP management for manufacturing organizations. With our intuitive platform, creating, updating, and accessing SOPs is effortless and cost-effective. Gone are the days of

    Users
    No information available
    Industries
    • Manufacturing
    Market Segment
    • 75% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Gembadocs Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Easy Creation
    14
    Procedure Management
    5
    Simple
    5
    Easy Updates
    4
    Cons
    Update Issues
    2
    Confusion
    1
    Editing Difficulties
    1
    Information Management
    1
    Search Functionality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Gembadocs features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.7
    Integrations
    Average: 8.4
    8.6
    Activity Feed
    Average: 8.7
    9.2
    Task Schedules
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Gembadocs
    Year Founded
    2021
    HQ Location
    Toomebridge, GB
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GembaDocs revolutionizes SOP management for manufacturing organizations. With our intuitive platform, creating, updating, and accessing SOPs is effortless and cost-effective. Gone are the days of

Users
No information available
Industries
  • Manufacturing
Market Segment
  • 75% Small-Business
  • 25% Mid-Market
Gembadocs Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Easy Creation
14
Procedure Management
5
Simple
5
Easy Updates
4
Cons
Update Issues
2
Confusion
1
Editing Difficulties
1
Information Management
1
Search Functionality
1
Gembadocs features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.7
Integrations
Average: 8.4
8.6
Activity Feed
Average: 8.7
9.2
Task Schedules
Average: 8.4
Seller Details
Seller
Gembadocs
Year Founded
2021
HQ Location
Toomebridge, GB
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
Read Gembadocs Reviews
Coassemble
(173)4.6 out of 5
19th Easiest To Use in Standard Operating Procedures software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Think big, start small, learn fast—and make it fun. Everything you need to transform your training into short & spicy microlearning experiences. Upload a document, drop in an idea, and let Coassem

    Users
    No information available
    Industries
    • E-Learning
    • Non-Profit Organization Management
    Market Segment
    • 57% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Coassemble Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Course Creation
    4
    Customer Support
    4
    Content Quality
    3
    Features
    3
    Cons
    Bug Issues
    2
    Missing Features
    2
    Slow Performance
    2
    Content Management
    1
    Customization Difficulty
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Coassemble features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Integrations
    Average: 8.4
    7.7
    Activity Feed
    Average: 8.7
    7.1
    Task Schedules
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Coassemble
    Year Founded
    2016
    HQ Location
    Newcastle West, AU
    Twitter
    @coassemble
    1,088 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Think big, start small, learn fast—and make it fun. Everything you need to transform your training into short & spicy microlearning experiences. Upload a document, drop in an idea, and let Coassem

Users
No information available
Industries
  • E-Learning
  • Non-Profit Organization Management
Market Segment
  • 57% Small-Business
  • 35% Mid-Market
Coassemble Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Course Creation
4
Customer Support
4
Content Quality
3
Features
3
Cons
Bug Issues
2
Missing Features
2
Slow Performance
2
Content Management
1
Customization Difficulty
1
Coassemble features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
8.8
Integrations
Average: 8.4
7.7
Activity Feed
Average: 8.7
7.1
Task Schedules
Average: 8.4
Seller Details
Seller
Coassemble
Year Founded
2016
HQ Location
Newcastle West, AU
Twitter
@coassemble
1,088 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
Read Coassemble Reviews
ScreenSteps
(54)4.7 out of 5
13th Easiest To Use in Standard Operating Procedures software
Save to My Lists
Entry Level Price:Starting at $100.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ScreenSteps is a knowledge ops solution that helps teams empower every employee to act and feel like an expert, regardless of their experience, background, or tenure. The solution is made up of three

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 46% Mid-Market
    • 43% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ScreenSteps Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Easy Setup
    1
    Efficiency
    1
    Helpful
    1
    Navigation Ease
    1
    Cons
    Formatting Issues
    1
    Limited Options
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ScreenSteps features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Blue Mango
    Year Founded
    2009
    HQ Location
    United States
    Twitter
    @screensteps
    874 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ScreenSteps is a knowledge ops solution that helps teams empower every employee to act and feel like an expert, regardless of their experience, background, or tenure. The solution is made up of three

Users
No information available
Industries
  • Computer Software
Market Segment
  • 46% Mid-Market
  • 43% Small-Business
ScreenSteps Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Easy Setup
1
Efficiency
1
Helpful
1
Navigation Ease
1
Cons
Formatting Issues
1
Limited Options
1
ScreenSteps features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Blue Mango
Year Founded
2009
HQ Location
United States
Twitter
@screensteps
874 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
Read ScreenSteps Reviews
Method Grid
(11)4.7 out of 5
Save to My Lists
Entry Level Price:£21.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Method Grid is an AI-empowered knowledge and project management platform that helps teams improve how they deliver projects and services by connecting knowledge, experience and technology. Teams can

    Users
    No information available
    Industries
    • Management Consulting
    Market Segment
    • 91% Small-Business
    • 9% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Method Grid features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Integrations
    Average: 8.4
    10.0
    Activity Feed
    Average: 8.7
    6.7
    Task Schedules
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Method Apps Limited
    Year Founded
    2018
    HQ Location
    Bath, Somerset
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Method Grid is an AI-empowered knowledge and project management platform that helps teams improve how they deliver projects and services by connecting knowledge, experience and technology. Teams can

Users
No information available
Industries
  • Management Consulting
Market Segment
  • 91% Small-Business
  • 9% Mid-Market
Method Grid features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
10.0
Integrations
Average: 8.4
10.0
Activity Feed
Average: 8.7
6.7
Task Schedules
Average: 8.4
Seller Details
Seller
Method Apps Limited
Year Founded
2018
HQ Location
Bath, Somerset
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
Read Method Grid Reviews
Epsilon3
(256)4.2 out of 5
Optimized for quick response
16th Easiest To Use in Standard Operating Procedures software
Save to My Lists
Entry Level Price:Starting at $100.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Epsilon3 is the first AI-powered procedure and resource management tool designed for teams that engineer, build, test, and operate advanced products and systems. ✔ Standardize & Optimize Proc

    Users
    • Customer Service Representative
    Industries
    • Aviation & Aerospace
    • Financial Services
    Market Segment
    • 44% Mid-Market
    • 41% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Epsilon3 is a software that provides procedures and guides for customer support, stores articles, and synchronizes operations across various platforms.
    • Reviewers like the user-friendly functionality of Epsilon3, its real-time updates, the ability to create checklists, and the exceptional customer support.
    • Reviewers experienced difficulties in locating specific information, outdated information, slow loading times, limited customization options, and unclear interface.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Epsilon3 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    117
    Procedure Management
    52
    Features
    49
    Efficiency
    41
    Intuitive
    37
    Cons
    Learning Curve
    43
    Complexity
    38
    Confusing Procedures
    33
    Learning Difficulty
    33
    Complex Procedures
    32
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Epsilon3 features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    7.3
    Integrations
    Average: 8.4
    7.7
    Activity Feed
    Average: 8.7
    7.7
    Task Schedules
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Epsilon3
    Company Website
    Year Founded
    2021
    HQ Location
    Los Angeles, California
    Twitter
    @Epsilon3Inc
    939 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    25 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Epsilon3 is the first AI-powered procedure and resource management tool designed for teams that engineer, build, test, and operate advanced products and systems. ✔ Standardize & Optimize Proc

Users
  • Customer Service Representative
Industries
  • Aviation & Aerospace
  • Financial Services
Market Segment
  • 44% Mid-Market
  • 41% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Epsilon3 is a software that provides procedures and guides for customer support, stores articles, and synchronizes operations across various platforms.
  • Reviewers like the user-friendly functionality of Epsilon3, its real-time updates, the ability to create checklists, and the exceptional customer support.
  • Reviewers experienced difficulties in locating specific information, outdated information, slow loading times, limited customization options, and unclear interface.
Epsilon3 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
117
Procedure Management
52
Features
49
Efficiency
41
Intuitive
37
Cons
Learning Curve
43
Complexity
38
Confusing Procedures
33
Learning Difficulty
33
Complex Procedures
32
Epsilon3 features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
7.3
Integrations
Average: 8.4
7.7
Activity Feed
Average: 8.7
7.7
Task Schedules
Average: 8.4
Seller Details
Seller
Epsilon3
Company Website
Year Founded
2021
HQ Location
Los Angeles, California
Twitter
@Epsilon3Inc
939 Twitter followers
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
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