- Plivo is a platform that supports messaging and voice services in multiple countries, with API-driven scalability and global coverage.
- Users like Plivo's competitive pricing, easy implementation and integration, high reliability, and excellent customer support, appreciating its affordability, feature richness, and the ability to handle high-volume messaging.
- Reviewers experienced issues with inconsistent performance, poor communication skills from support, sudden price changes, lack of advanced analytics and intuitive interface, and compliance risks, with some finding the user dashboard and web portal functionality lacking.