Introducing G2.ai, the future of software buying.Try now

Best AI Agents For Business Operations for Small Business

Matthew Miller
MM
Researched and written by Matthew Miller

Products classified in the overall AI Agents For Business Operations category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business AI Agents For Business Operations to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business AI Agents For Business Operations category.

In addition to qualifying for inclusion in the AI Agents For Business Operations category, to qualify for inclusion in the Small Business AI Agents For Business Operations category, a product must have at least 10 reviews left by a reviewer from a small business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

  • Small-Business
  • Rating
  • Language
  • Pricing
  • Input
  • Intelligent Virtual Assistants
  • Output
1 filter applied
Clear All
  • Small-Business
  • Rating
  • Language
  • Pricing
  • Input
  • Intelligent Virtual Assistants
  • Output
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Input
Intelligent Virtual Assistants
Output
Sort by
Clear All

27 Listings in Small Business AI Agents For Business Operations Available

  • Sort By:
    G2 Score
Synthflow
(634)4.5 out of 5
18th Easiest To Use in AI Agents For Business Operations software
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Synthflow is a no-code voice AI solution that automates customer interactions, helping businesses streamline processes such as appointment scheduling, lead qualification, and customer support through

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 93% Small-Business
    • 7% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Synthflow is a platform that allows users to build AI voice agents for various purposes such as appointment scheduling, lead qualification, and customer support.
    • Reviewers frequently mention the ease of use, the intuitive interface, the high quality of the AI voices, and the seamless integrations with other tools like HubSpot, Twilio, and Zapier.
    • Reviewers noted some issues with the platform, including a noticeable learning curve for setting up advanced workflows, limitations in white-labeling, occasional delays in customer support, and a lack of detailed documentation for certain features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Synthflow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    188
    Easy Integrations
    95
    Integrations
    91
    Setup Ease
    90
    Easy Setup
    71
    Cons
    Expensive
    85
    Cost Limitations
    65
    Learning Curve
    25
    Complex Usability
    24
    AI Limitations
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Synthflow features and usability ratings that predict user satisfaction
    8.1
    Personalization
    Average: 8.7
    8.1
    Natural Language Understanding (NLU)
    Average: 8.6
    7.8
    Route To Human
    Average: 8.7
    8.1
    Has the product been a good partner in doing business?
    Average: 9.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    AgentFlow AI GmbH
    Company Website
    HQ Location
    Berlin, DE
    LinkedIn® Page
    www.linkedin.com
    43 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Synthflow is a no-code voice AI solution that automates customer interactions, helping businesses streamline processes such as appointment scheduling, lead qualification, and customer support through

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 93% Small-Business
  • 7% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Synthflow is a platform that allows users to build AI voice agents for various purposes such as appointment scheduling, lead qualification, and customer support.
  • Reviewers frequently mention the ease of use, the intuitive interface, the high quality of the AI voices, and the seamless integrations with other tools like HubSpot, Twilio, and Zapier.
  • Reviewers noted some issues with the platform, including a noticeable learning curve for setting up advanced workflows, limitations in white-labeling, occasional delays in customer support, and a lack of detailed documentation for certain features.
Synthflow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
188
Easy Integrations
95
Integrations
91
Setup Ease
90
Easy Setup
71
Cons
Expensive
85
Cost Limitations
65
Learning Curve
25
Complex Usability
24
AI Limitations
23
Synthflow features and usability ratings that predict user satisfaction
8.1
Personalization
Average: 8.7
8.1
Natural Language Understanding (NLU)
Average: 8.6
7.8
Route To Human
Average: 8.7
8.1
Has the product been a good partner in doing business?
Average: 9.3
Seller Details
Seller
AgentFlow AI GmbH
Company Website
HQ Location
Berlin, DE
LinkedIn® Page
www.linkedin.com
43 employees on LinkedIn®
Podium
(1,955)4.6 out of 5
Optimized for quick response
1st Easiest To Use in AI Agents For Business Operations software
Save to My Lists
Entry Level Price:$399.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Podium is an AI native communications platform that deploys AI Employees to help local businesses turn every conversation—text, call, or web chat—into revenue. Trusted by over 100,000 local businesses

    Users
    • General Manager
    • Owner
    Industries
    • Automotive
    • Retail
    Market Segment
    • 60% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Podium is a communication platform that allows businesses to interact with customers through text-based chat and manage customer reviews.
    • Reviewers appreciate Podium's user-friendly interface, its ability to streamline communication with customers, and its positive impact on business ratings and sales.
    • Users experienced occasional software glitches, issues with message notifications, and dissatisfaction with the AI chat bot's performance.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Podium Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    443
    Communication
    364
    Helpful
    350
    Easy Communication
    341
    Useful
    272
    Cons
    Missing Features
    113
    Messaging Issues
    109
    Limited Features
    87
    Chat Functionality
    71
    Poor Customer Support
    71
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Podium features and usability ratings that predict user satisfaction
    9.6
    Personalization
    Average: 8.7
    8.3
    Natural Language Understanding (NLU)
    Average: 8.6
    9.2
    Route To Human
    Average: 8.7
    9.2
    Has the product been a good partner in doing business?
    Average: 9.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Podium
    Company Website
    Year Founded
    2014
    HQ Location
    Lehi, UT
    Twitter
    @PodiumHQ
    3,473 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,411 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Podium is an AI native communications platform that deploys AI Employees to help local businesses turn every conversation—text, call, or web chat—into revenue. Trusted by over 100,000 local businesses

Users
  • General Manager
  • Owner
Industries
  • Automotive
  • Retail
Market Segment
  • 60% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Podium is a communication platform that allows businesses to interact with customers through text-based chat and manage customer reviews.
  • Reviewers appreciate Podium's user-friendly interface, its ability to streamline communication with customers, and its positive impact on business ratings and sales.
  • Users experienced occasional software glitches, issues with message notifications, and dissatisfaction with the AI chat bot's performance.
Podium Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
443
Communication
364
Helpful
350
Easy Communication
341
Useful
272
Cons
Missing Features
113
Messaging Issues
109
Limited Features
87
Chat Functionality
71
Poor Customer Support
71
Podium features and usability ratings that predict user satisfaction
9.6
Personalization
Average: 8.7
8.3
Natural Language Understanding (NLU)
Average: 8.6
9.2
Route To Human
Average: 8.7
9.2
Has the product been a good partner in doing business?
Average: 9.3
Seller Details
Seller
Podium
Company Website
Year Founded
2014
HQ Location
Lehi, UT
Twitter
@PodiumHQ
3,473 Twitter followers
LinkedIn® Page
www.linkedin.com
1,411 employees on LinkedIn®

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

  • Easily shop for curated – and trusted – software
  • Own your own software buying journey
  • Discover exclusive deals on software
See Exclusive Offers
ClickUp
(10,370)4.7 out of 5
Optimized for quick response
5th Easiest To Use in AI Agents For Business Operations software
View top Consulting Services for ClickUp
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClickUp is the everything app for work. It's the only platform that combines project management, knowledge management, and conversations, all in one place—accelerated by the world's most complete work

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 18% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ClickUp is a project management and productivity tool designed to streamline workflows, centralize tasks, documents, and communication, and offer customizable views, automations, and task dependencies.
    • Reviewers frequently mention the high level of customization, the ability to automate tasks, and the convenience of having all work-related elements in one place, which saves time and increases team alignment.
    • Users reported a steep learning curve for new users, occasional performance issues with large workspaces, and a less responsive mobile app compared to the desktop version.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ClickUp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,370
    Task Management
    2,621
    Features
    2,521
    Project Management
    2,281
    Organization
    2,062
    Cons
    Missing Features
    1,681
    Learning Curve
    1,356
    Limited Features
    1,007
    Slow Loading
    926
    Not Intuitive
    884
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ClickUp features and usability ratings that predict user satisfaction
    9.5
    Personalization
    Average: 8.7
    8.8
    Natural Language Understanding (NLU)
    Average: 8.6
    9.0
    Route To Human
    Average: 8.7
    9.0
    Has the product been a good partner in doing business?
    Average: 9.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ClickUp
    Company Website
    Year Founded
    2017
    HQ Location
    San Diego, California
    Twitter
    @clickup
    68,630 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,304 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClickUp is the everything app for work. It's the only platform that combines project management, knowledge management, and conversations, all in one place—accelerated by the world's most complete work

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 78% Small-Business
  • 18% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ClickUp is a project management and productivity tool designed to streamline workflows, centralize tasks, documents, and communication, and offer customizable views, automations, and task dependencies.
  • Reviewers frequently mention the high level of customization, the ability to automate tasks, and the convenience of having all work-related elements in one place, which saves time and increases team alignment.
  • Users reported a steep learning curve for new users, occasional performance issues with large workspaces, and a less responsive mobile app compared to the desktop version.
ClickUp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,370
Task Management
2,621
Features
2,521
Project Management
2,281
Organization
2,062
Cons
Missing Features
1,681
Learning Curve
1,356
Limited Features
1,007
Slow Loading
926
Not Intuitive
884
ClickUp features and usability ratings that predict user satisfaction
9.5
Personalization
Average: 8.7
8.8
Natural Language Understanding (NLU)
Average: 8.6
9.0
Route To Human
Average: 8.7
9.0
Has the product been a good partner in doing business?
Average: 9.3
Seller Details
Seller
ClickUp
Company Website
Year Founded
2017
HQ Location
San Diego, California
Twitter
@clickup
68,630 Twitter followers
LinkedIn® Page
www.linkedin.com
1,304 employees on LinkedIn®
Microsoft Copilot
(89)4.4 out of 5
9th Easiest To Use in AI Agents For Business Operations software
View top Consulting Services for Microsoft Copilot
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Answers are just the beginning. Find out more about what you can do with AI-powered search.

    Users
    No information available
    Industries
    • Education Management
    • Information Technology and Services
    Market Segment
    • 54% Small-Business
    • 31% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Microsoft Copilot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    46
    Helpful
    33
    Useful
    33
    Efficiency
    28
    Features
    28
    Cons
    Inaccuracy
    21
    Usage Limitations
    20
    Poor Understanding
    17
    Slow Performance
    17
    Context Understanding
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Microsoft Copilot features and usability ratings that predict user satisfaction
    8.8
    Personalization
    Average: 8.7
    8.2
    Natural Language Understanding (NLU)
    Average: 8.6
    7.3
    Route To Human
    Average: 8.7
    8.4
    Has the product been a good partner in doing business?
    Average: 9.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,004,734 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    234,872 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Answers are just the beginning. Find out more about what you can do with AI-powered search.

Users
No information available
Industries
  • Education Management
  • Information Technology and Services
Market Segment
  • 54% Small-Business
  • 31% Enterprise
Microsoft Copilot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
46
Helpful
33
Useful
33
Efficiency
28
Features
28
Cons
Inaccuracy
21
Usage Limitations
20
Poor Understanding
17
Slow Performance
17
Context Understanding
16
Microsoft Copilot features and usability ratings that predict user satisfaction
8.8
Personalization
Average: 8.7
8.2
Natural Language Understanding (NLU)
Average: 8.6
7.3
Route To Human
Average: 8.7
8.4
Has the product been a good partner in doing business?
Average: 9.3
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,004,734 Twitter followers
LinkedIn® Page
www.linkedin.com
234,872 employees on LinkedIn®
Ownership
MSFT
Revscale® AI Agents
(32)4.9 out of 5
Optimized for quick response
6th Easiest To Use in AI Agents For Business Operations software
Save to My Lists
Entry Level Price:Starting at $250.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Revscale AI is a comprehensive suite of AI agents designed to automate and accelerate business growth across sales, marketing, support, and operations. From qualifying leads and booking meetings to

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 88% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Revscale® AI Agents Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Customer Support
    11
    Helpful
    11
    Lead Generation
    8
    Automation
    7
    Cons
    Learning Curve
    2
    Software Bugs
    2
    Overwhelming
    1
    Unintuitive Interface
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Revscale® AI Agents features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    9.8
    Has the product been a good partner in doing business?
    Average: 9.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Revscale
    Company Website
    Year Founded
    2020
    HQ Location
    Boca Raton, Florida
    LinkedIn® Page
    www.linkedin.com
    38 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Revscale AI is a comprehensive suite of AI agents designed to automate and accelerate business growth across sales, marketing, support, and operations. From qualifying leads and booking meetings to

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 88% Small-Business
  • 13% Mid-Market
Revscale® AI Agents Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Customer Support
11
Helpful
11
Lead Generation
8
Automation
7
Cons
Learning Curve
2
Software Bugs
2
Overwhelming
1
Unintuitive Interface
1
Revscale® AI Agents features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
9.8
Has the product been a good partner in doing business?
Average: 9.3
Seller Details
Seller
Revscale
Company Website
Year Founded
2020
HQ Location
Boca Raton, Florida
LinkedIn® Page
www.linkedin.com
38 employees on LinkedIn®
Kore.AI
(398)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in AI Agents For Business Operations software
View top Consulting Services for Kore.AI
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kore.ai is focused on accelerating value generation from AI for leading brands around the world. It provides comprehensive offerings for AI work, process automation and service use cases coupled with

    Users
    • Software Engineer
    • Associate
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Enterprise
    • 32% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kore.ai is a low-code, no-code platform designed to facilitate the creation of conversational AI, with features such as pre-packaged applications for various sectors, seamless integration with other APIs, and enterprise integrations for multiple third-party platforms.
    • Users like the platform's user-friendly interface, its flexibility and comprehensive integration options, the ease of developing features, and the helpfulness of the support team, with many praising its unmatched flexibility and the possibilities it offers in making conversational AI.
    • Users experienced issues with the platform's stability and performance, with some reporting that it can be slow to load content, has latency issues, and can sometimes display a blank screen, while others noted that it lacks certain functionalities, particularly for non-English languages, and that its initial setup requires a learning curve.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kore.AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    172
    Features
    87
    Chatbot Development
    84
    Easy Creation
    64
    Integrations
    64
    Cons
    Usage Limitations
    43
    Slow Performance
    31
    Learning Curve
    29
    Slow Loading
    24
    Software Bugs
    24
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kore.AI features and usability ratings that predict user satisfaction
    9.0
    Personalization
    Average: 8.7
    9.2
    Natural Language Understanding (NLU)
    Average: 8.6
    9.0
    Route To Human
    Average: 8.7
    9.0
    Has the product been a good partner in doing business?
    Average: 9.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kore.ai
    Company Website
    Year Founded
    2013
    HQ Location
    Orlando, FL
    Twitter
    @koredotai
    5,627 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,163 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kore.ai is focused on accelerating value generation from AI for leading brands around the world. It provides comprehensive offerings for AI work, process automation and service use cases coupled with

Users
  • Software Engineer
  • Associate
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Enterprise
  • 32% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kore.ai is a low-code, no-code platform designed to facilitate the creation of conversational AI, with features such as pre-packaged applications for various sectors, seamless integration with other APIs, and enterprise integrations for multiple third-party platforms.
  • Users like the platform's user-friendly interface, its flexibility and comprehensive integration options, the ease of developing features, and the helpfulness of the support team, with many praising its unmatched flexibility and the possibilities it offers in making conversational AI.
  • Users experienced issues with the platform's stability and performance, with some reporting that it can be slow to load content, has latency issues, and can sometimes display a blank screen, while others noted that it lacks certain functionalities, particularly for non-English languages, and that its initial setup requires a learning curve.
Kore.AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
172
Features
87
Chatbot Development
84
Easy Creation
64
Integrations
64
Cons
Usage Limitations
43
Slow Performance
31
Learning Curve
29
Slow Loading
24
Software Bugs
24
Kore.AI features and usability ratings that predict user satisfaction
9.0
Personalization
Average: 8.7
9.2
Natural Language Understanding (NLU)
Average: 8.6
9.0
Route To Human
Average: 8.7
9.0
Has the product been a good partner in doing business?
Average: 9.3
Seller Details
Seller
Kore.ai
Company Website
Year Founded
2013
HQ Location
Orlando, FL
Twitter
@koredotai
5,627 Twitter followers
LinkedIn® Page
www.linkedin.com
1,163 employees on LinkedIn®
Topo.io
(101)4.9 out of 5
2nd Easiest To Use in AI Agents For Business Operations software
Save to My Lists
Entry Level Price:Starting at $49.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Reach the right leads with an AI sales agent custom trained on your business. The agent is trained to handle all outbound tasks automatically: finding the best leads in the industry-specific channels

    Users
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 43% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Topo.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    75
    Time-saving
    41
    Efficiency
    37
    Helpful
    36
    Team Collaboration
    35
    Cons
    Design
    2
    Limited Features
    2
    Missing Features
    2
    Poor Analytics
    2
    Poor UI Design
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Topo.io features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    10.0
    Has the product been a good partner in doing business?
    Average: 9.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Topo.io
    Company Website
    Year Founded
    2023
    HQ Location
    Paris, Ile-de-France
    Twitter
    @topo_io
    27 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Reach the right leads with an AI sales agent custom trained on your business. The agent is trained to handle all outbound tasks automatically: finding the best leads in the industry-specific channels

Users
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 43% Small-Business
Topo.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
75
Time-saving
41
Efficiency
37
Helpful
36
Team Collaboration
35
Cons
Design
2
Limited Features
2
Missing Features
2
Poor Analytics
2
Poor UI Design
2
Topo.io features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
10.0
Has the product been a good partner in doing business?
Average: 9.3
Seller Details
Seller
Topo.io
Company Website
Year Founded
2023
HQ Location
Paris, Ile-de-France
Twitter
@topo_io
27 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
Bizagi
(240)4.6 out of 5
Optimized for quick response
10th Easiest To Use in AI Agents For Business Operations software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bizagi is a low-code process automation platform designed to help organizations streamline their operations by connecting people, applications, robots, and information in a cohesive manner. This innov

    Users
    • Business Analyst
    Industries
    • Information Technology and Services
    • Banking
    Market Segment
    • 43% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Bizagi is a business process management (BPM) solution that allows users to automate workflows, streamline processes, and increase operational efficiency.
    • Users like Bizagi's low-code management system, its intuitive interface, the ability to visually design workflows, and its drag and drop functionality which simplifies the creation of complex service processes.
    • Reviewers experienced issues with Bizagi such as a steep learning curve due to advanced rule syntax, time-consuming setup process, difficulties in setting up custom notifications, and problems with role-based access control.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Bizagi Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    90
    Automation
    40
    Integrations
    38
    Intuitive
    38
    Process Automation
    38
    Cons
    Missing Features
    24
    Performance Issues
    21
    Learning Curve
    20
    Complexity
    18
    Slow Performance
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Bizagi features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    8.6
    Has the product been a good partner in doing business?
    Average: 9.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Bizagi
    Company Website
    Year Founded
    1989
    HQ Location
    1775 Tysons Blvd, 5th Floor, Tysons, VA, 22102
    Twitter
    @bizagi
    5,761 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    455 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bizagi is a low-code process automation platform designed to help organizations streamline their operations by connecting people, applications, robots, and information in a cohesive manner. This innov

Users
  • Business Analyst
Industries
  • Information Technology and Services
  • Banking
Market Segment
  • 43% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Bizagi is a business process management (BPM) solution that allows users to automate workflows, streamline processes, and increase operational efficiency.
  • Users like Bizagi's low-code management system, its intuitive interface, the ability to visually design workflows, and its drag and drop functionality which simplifies the creation of complex service processes.
  • Reviewers experienced issues with Bizagi such as a steep learning curve due to advanced rule syntax, time-consuming setup process, difficulties in setting up custom notifications, and problems with role-based access control.
Bizagi Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
90
Automation
40
Integrations
38
Intuitive
38
Process Automation
38
Cons
Missing Features
24
Performance Issues
21
Learning Curve
20
Complexity
18
Slow Performance
18
Bizagi features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
8.6
Has the product been a good partner in doing business?
Average: 9.3
Seller Details
Seller
Bizagi
Company Website
Year Founded
1989
HQ Location
1775 Tysons Blvd, 5th Floor, Tysons, VA, 22102
Twitter
@bizagi
5,761 Twitter followers
LinkedIn® Page
www.linkedin.com
455 employees on LinkedIn®
Tidio
(1,754)4.7 out of 5
Optimized for quick response
8th Easiest To Use in AI Agents For Business Operations software
Save to My Lists
DealsSpecial offer!
15% off: $21-46/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tidio is an all-in-one customer support software suite comprising (1) help desk, (2) live chat, (3) chatbot automation, and (4) AI agent features. Over 300,000 businesses across ecommerce, services, a

    Users
    • Owner
    • CEO
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 92% Small-Business
    • 8% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Tidio is a customer service software that provides live chat, automation, and email functionalities in one platform.
    • Users like Tidio's ease of use, its ability to automate common questions, and the convenience of having live chat, automation, and email functionalities in one place.
    • Reviewers noted that Tidio lacks a dark mode for the interface, has limited AI capabilities, and its mobile app frequently logs users out.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Tidio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    249
    Helpful
    193
    Chatbots
    165
    Chat Features
    149
    Easy Setup
    142
    Cons
    Expensive
    100
    Cost
    68
    Limited Features
    58
    Missing Features
    58
    Usage Limitations
    48
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tidio features and usability ratings that predict user satisfaction
    7.6
    Personalization
    Average: 8.7
    8.5
    Natural Language Understanding (NLU)
    Average: 8.6
    8.1
    Route To Human
    Average: 8.7
    9.3
    Has the product been a good partner in doing business?
    Average: 9.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Tidio
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco, California
    LinkedIn® Page
    www.linkedin.com
    165 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tidio is an all-in-one customer support software suite comprising (1) help desk, (2) live chat, (3) chatbot automation, and (4) AI agent features. Over 300,000 businesses across ecommerce, services, a

Users
  • Owner
  • CEO
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 92% Small-Business
  • 8% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Tidio is a customer service software that provides live chat, automation, and email functionalities in one platform.
  • Users like Tidio's ease of use, its ability to automate common questions, and the convenience of having live chat, automation, and email functionalities in one place.
  • Reviewers noted that Tidio lacks a dark mode for the interface, has limited AI capabilities, and its mobile app frequently logs users out.
Tidio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
249
Helpful
193
Chatbots
165
Chat Features
149
Easy Setup
142
Cons
Expensive
100
Cost
68
Limited Features
58
Missing Features
58
Usage Limitations
48
Tidio features and usability ratings that predict user satisfaction
7.6
Personalization
Average: 8.7
8.5
Natural Language Understanding (NLU)
Average: 8.6
8.1
Route To Human
Average: 8.7
9.3
Has the product been a good partner in doing business?
Average: 9.3
Seller Details
Seller
Tidio
Company Website
Year Founded
2013
HQ Location
San Francisco, California
LinkedIn® Page
www.linkedin.com
165 employees on LinkedIn®
Twixor
(70)4.9 out of 5
7th Easiest To Use in AI Agents For Business Operations software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Twixor is a cutting-edge customer experience (CX) platform that leverages Generative AI and Natural Language Processing (NLP) to create dynamic customer journeys across various messaging channels. Des

    Users
    • Conference Producer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Small-Business
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Twixor Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    46
    Features
    44
    Helpful
    31
    Automation
    30
    Easy Integrations
    30
    Cons
    Learning Curve
    24
    Steep Learning Curve
    14
    Difficult Learning
    11
    Limited Customization
    9
    Difficult Setup
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Twixor features and usability ratings that predict user satisfaction
    9.7
    Personalization
    Average: 8.7
    9.5
    Natural Language Understanding (NLU)
    Average: 8.6
    9.7
    Route To Human
    Average: 8.7
    9.4
    Has the product been a good partner in doing business?
    Average: 9.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Twixor
    Company Website
    Year Founded
    2019
    HQ Location
    Singapore, SG
    LinkedIn® Page
    www.linkedin.com
    94 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Twixor is a cutting-edge customer experience (CX) platform that leverages Generative AI and Natural Language Processing (NLP) to create dynamic customer journeys across various messaging channels. Des

Users
  • Conference Producer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Small-Business
  • 40% Mid-Market
Twixor Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
46
Features
44
Helpful
31
Automation
30
Easy Integrations
30
Cons
Learning Curve
24
Steep Learning Curve
14
Difficult Learning
11
Limited Customization
9
Difficult Setup
7
Twixor features and usability ratings that predict user satisfaction
9.7
Personalization
Average: 8.7
9.5
Natural Language Understanding (NLU)
Average: 8.6
9.7
Route To Human
Average: 8.7
9.4
Has the product been a good partner in doing business?
Average: 9.3
Seller Details
Seller
Twixor
Company Website
Year Founded
2019
HQ Location
Singapore, SG
LinkedIn® Page
www.linkedin.com
94 employees on LinkedIn®
Jotform AI Agents
(102)4.5 out of 5
37th Easiest To Use in AI Agents For Business Operations software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Jotform AI Agents are automated real-time assistants designed to help your users at any time of day or night. AI Agents are the future of customer service. Train and customize your own personal AI Age

    Users
    No information available
    Industries
    • Insurance
    • Computer Software
    Market Segment
    • 81% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Jotform AI Agents are automated assistants designed to assist with form creation and data automation.
    • Users like the quick and accurate assistance provided by Jotform AI Agents, which save valuable time by intelligently suggesting form fields, automating workflows, and refining form logic based on intent.
    • Users experienced issues with the AI not fully understanding their intent, generic suggestions, and a lack of customization options for more complex or industry-specific use cases.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Jotform AI Agents Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Artificial Intelligence
    28
    Time-saving
    27
    Ease of Use
    20
    Features
    14
    Easy Setup
    13
    Cons
    AI Limitations
    16
    Learning Curve
    11
    Limited AI Capabilities
    10
    Limited Customization
    5
    Unclear Understanding
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Jotform AI Agents features and usability ratings that predict user satisfaction
    8.5
    Personalization
    Average: 8.7
    8.5
    Natural Language Understanding (NLU)
    Average: 8.6
    7.9
    Route To Human
    Average: 8.7
    9.1
    Has the product been a good partner in doing business?
    Average: 9.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Jotform
    Company Website
    Year Founded
    2006
    HQ Location
    San Francisco, California
    Twitter
    @Jotform
    39,952 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    836 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Jotform AI Agents are automated real-time assistants designed to help your users at any time of day or night. AI Agents are the future of customer service. Train and customize your own personal AI Age

Users
No information available
Industries
  • Insurance
  • Computer Software
Market Segment
  • 81% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Jotform AI Agents are automated assistants designed to assist with form creation and data automation.
  • Users like the quick and accurate assistance provided by Jotform AI Agents, which save valuable time by intelligently suggesting form fields, automating workflows, and refining form logic based on intent.
  • Users experienced issues with the AI not fully understanding their intent, generic suggestions, and a lack of customization options for more complex or industry-specific use cases.
Jotform AI Agents Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Artificial Intelligence
28
Time-saving
27
Ease of Use
20
Features
14
Easy Setup
13
Cons
AI Limitations
16
Learning Curve
11
Limited AI Capabilities
10
Limited Customization
5
Unclear Understanding
4
Jotform AI Agents features and usability ratings that predict user satisfaction
8.5
Personalization
Average: 8.7
8.5
Natural Language Understanding (NLU)
Average: 8.6
7.9
Route To Human
Average: 8.7
9.1
Has the product been a good partner in doing business?
Average: 9.3
Seller Details
Seller
Jotform
Company Website
Year Founded
2006
HQ Location
San Francisco, California
Twitter
@Jotform
39,952 Twitter followers
LinkedIn® Page
www.linkedin.com
836 employees on LinkedIn®
Fin by Intercom
(3,457)4.5 out of 5
Optimized for quick response
20th Easiest To Use in AI Agents For Business Operations software
View top Consulting Services for Fin by Intercom
Save to My Lists
Entry Level Price:$0.99
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fin is the #1 AI Agent for customer service. Fin instantly answers queries, takes action, and can resolve the majority of your support volume and seamlessly hands off to your team when needed. It deli

    Users
    • Customer Success Manager
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Fin by Intercom is an AI tool designed to handle customer support inquiries, providing fast and context-aware responses, and reducing the volume of tickets that need to be escalated to a human agent.
    • Users frequently mention the ease of use, the ability to train the tool, and its effectiveness in resolving over 50% of inquiries, thus decreasing the workload for human agents and improving customer satisfaction.
    • Users mentioned issues with Fin providing generic or overly broad answers to complex questions, requiring a significant amount of upkeep and maintenance, and struggling with accurately calculating response time metrics.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Fin by Intercom Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    315
    Helpful
    275
    Features
    249
    Customer Support
    194
    Efficiency
    156
    Cons
    Missing Features
    101
    Limited Features
    88
    Learning Curve
    70
    Expensive
    67
    Limited Customization
    62
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Fin by Intercom features and usability ratings that predict user satisfaction
    9.2
    Personalization
    Average: 8.7
    9.0
    Natural Language Understanding (NLU)
    Average: 8.6
    9.2
    Route To Human
    Average: 8.7
    8.8
    Has the product been a good partner in doing business?
    Average: 9.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Intercom, Inc.
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @intercom
    43,259 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,745 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fin is the #1 AI Agent for customer service. Fin instantly answers queries, takes action, and can resolve the majority of your support volume and seamlessly hands off to your team when needed. It deli

Users
  • Customer Success Manager
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Fin by Intercom is an AI tool designed to handle customer support inquiries, providing fast and context-aware responses, and reducing the volume of tickets that need to be escalated to a human agent.
  • Users frequently mention the ease of use, the ability to train the tool, and its effectiveness in resolving over 50% of inquiries, thus decreasing the workload for human agents and improving customer satisfaction.
  • Users mentioned issues with Fin providing generic or overly broad answers to complex questions, requiring a significant amount of upkeep and maintenance, and struggling with accurately calculating response time metrics.
Fin by Intercom Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
315
Helpful
275
Features
249
Customer Support
194
Efficiency
156
Cons
Missing Features
101
Limited Features
88
Learning Curve
70
Expensive
67
Limited Customization
62
Fin by Intercom features and usability ratings that predict user satisfaction
9.2
Personalization
Average: 8.7
9.0
Natural Language Understanding (NLU)
Average: 8.6
9.2
Route To Human
Average: 8.7
8.8
Has the product been a good partner in doing business?
Average: 9.3
Seller Details
Seller
Intercom, Inc.
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@intercom
43,259 Twitter followers
LinkedIn® Page
www.linkedin.com
1,745 employees on LinkedIn®
Voiceflow
(57)4.7 out of 5
17th Easiest To Use in AI Agents For Business Operations software
View top Consulting Services for Voiceflow
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Voiceflow is a purpose-built platform for ambitious Product teams to build AI Agents with speed, control, and observability. Loved by designers and developers, Voiceflow helps teams work together

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 60% Small-Business
    • 21% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Voiceflow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    44
    Features
    31
    Customer Support
    24
    Helpful
    22
    Easy Integrations
    20
    Cons
    Missing Features
    11
    Usage Limitations
    9
    Complexity
    8
    Software Bugs
    8
    Complexity Issues
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Voiceflow features and usability ratings that predict user satisfaction
    8.7
    Personalization
    Average: 8.7
    8.9
    Natural Language Understanding (NLU)
    Average: 8.6
    7.7
    Route To Human
    Average: 8.7
    8.7
    Has the product been a good partner in doing business?
    Average: 9.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Voiceflow
    Company Website
    Year Founded
    2019
    HQ Location
    San Francisco, CA
    Twitter
    @VoiceflowHQ
    6,964 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    89 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Voiceflow is a purpose-built platform for ambitious Product teams to build AI Agents with speed, control, and observability. Loved by designers and developers, Voiceflow helps teams work together

Users
No information available
Industries
  • Computer Software
Market Segment
  • 60% Small-Business
  • 21% Enterprise
Voiceflow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
44
Features
31
Customer Support
24
Helpful
22
Easy Integrations
20
Cons
Missing Features
11
Usage Limitations
9
Complexity
8
Software Bugs
8
Complexity Issues
7
Voiceflow features and usability ratings that predict user satisfaction
8.7
Personalization
Average: 8.7
8.9
Natural Language Understanding (NLU)
Average: 8.6
7.7
Route To Human
Average: 8.7
8.7
Has the product been a good partner in doing business?
Average: 9.3
Seller Details
Seller
Voiceflow
Company Website
Year Founded
2019
HQ Location
San Francisco, CA
Twitter
@VoiceflowHQ
6,964 Twitter followers
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®
IBM watsonx Assistant
(327)4.4 out of 5
39th Easiest To Use in AI Agents For Business Operations software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Enterprise
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • IBM watsonx Assistant Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    AI Integration
    14
    NLP Capabilities
    13
    Understanding
    13
    Efficiency
    12
    Cons
    Learning Curve
    9
    Understanding Issues
    8
    Expensive
    7
    Complexity
    6
    Integration Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • IBM watsonx Assistant features and usability ratings that predict user satisfaction
    8.9
    Personalization
    Average: 8.7
    9.1
    Natural Language Understanding (NLU)
    Average: 8.6
    8.8
    Route To Human
    Average: 8.7
    8.4
    Has the product been a good partner in doing business?
    Average: 9.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    IBM
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    710,413 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    328,966 employees on LinkedIn®
    Ownership
    SWX:IBM
Product Description
How are these determined?Information
This description is provided by the seller.

IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Enterprise
  • 37% Small-Business
IBM watsonx Assistant Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
AI Integration
14
NLP Capabilities
13
Understanding
13
Efficiency
12
Cons
Learning Curve
9
Understanding Issues
8
Expensive
7
Complexity
6
Integration Issues
5
IBM watsonx Assistant features and usability ratings that predict user satisfaction
8.9
Personalization
Average: 8.7
9.1
Natural Language Understanding (NLU)
Average: 8.6
8.8
Route To Human
Average: 8.7
8.4
Has the product been a good partner in doing business?
Average: 9.3
Seller Details
Seller
IBM
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
710,413 Twitter followers
LinkedIn® Page
www.linkedin.com
328,966 employees on LinkedIn®
Ownership
SWX:IBM
Assembled
(114)4.7 out of 5
Optimized for quick response
15th Easiest To Use in AI Agents For Business Operations software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Assembled is the all-in-one support platform that unifies AI agents and intelligent workforce management to help companies deliver superhuman support. With Assembled, teams can forecast with over 90%

    Users
    No information available
    Industries
    • Financial Services
    • Computer Software
    Market Segment
    • 60% Mid-Market
    • 25% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Assembled Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Scheduling
    13
    Scheduling Ease
    12
    Customer Support
    9
    Helpful
    8
    Cons
    Scheduling Issues
    6
    Missing Features
    4
    Complexity
    3
    Connectivity Issues
    3
    Limited Features
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Assembled features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    9.7
    Has the product been a good partner in doing business?
    Average: 9.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Assembled
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco, California
    Twitter
    @assembledhq
    374 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    142 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Assembled is the all-in-one support platform that unifies AI agents and intelligent workforce management to help companies deliver superhuman support. With Assembled, teams can forecast with over 90%

Users
No information available
Industries
  • Financial Services
  • Computer Software
Market Segment
  • 60% Mid-Market
  • 25% Small-Business
Assembled Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Scheduling
13
Scheduling Ease
12
Customer Support
9
Helpful
8
Cons
Scheduling Issues
6
Missing Features
4
Complexity
3
Connectivity Issues
3
Limited Features
3
Assembled features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
9.7
Has the product been a good partner in doing business?
Average: 9.3
Seller Details
Seller
Assembled
Company Website
Year Founded
2018
HQ Location
San Francisco, California
Twitter
@assembledhq
374 Twitter followers
LinkedIn® Page
www.linkedin.com
142 employees on LinkedIn®
Retell AI
(12)4.6 out of 5
View top Consulting Services for Retell AI
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Retell AI is a powerful conversational AI platform designed to automate voice, SMS, and chat interactions with natural, humanlike performance. Built on top of your choice of large language models (LLM

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 92% Small-Business
    • 8% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Retell AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Customer Support
    4
    API Management
    3
    Integrations
    3
    Speed
    3
    Cons
    Missing Features
    5
    Limited Customization
    1
    Slow Performance
    1
    UX Improvement
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Retell AI features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    9.4
    Has the product been a good partner in doing business?
    Average: 9.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Retell AI
    Company Website
    Year Founded
    2023
    HQ Location
    Palo Alto, US
    Twitter
    @retellai
    2,565 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    51 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Retell AI is a powerful conversational AI platform designed to automate voice, SMS, and chat interactions with natural, humanlike performance. Built on top of your choice of large language models (LLM

Users
No information available
Industries
No information available
Market Segment
  • 92% Small-Business
  • 8% Mid-Market
Retell AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Customer Support
4
API Management
3
Integrations
3
Speed
3
Cons
Missing Features
5
Limited Customization
1
Slow Performance
1
UX Improvement
1
Retell AI features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
9.4
Has the product been a good partner in doing business?
Average: 9.3
Seller Details
Seller
Retell AI
Company Website
Year Founded
2023
HQ Location
Palo Alto, US
Twitter
@retellai
2,565 Twitter followers
LinkedIn® Page
www.linkedin.com
51 employees on LinkedIn®
Observe.AI
(227)4.6 out of 5
Optimized for quick response
13th Easiest To Use in AI Agents For Business Operations software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Observe.AI is transforming customer service with AI agents that speak, think, and act like your best human agents—helping enterprises automate routine customer calls and workflows, support agents in r

    Users
    • Assistant Quality Assurance
    • Quality Analyst
    Industries
    • Outsourcing/Offshoring
    • Consumer Services
    Market Segment
    • 65% Mid-Market
    • 19% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Observe.AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Helpful
    19
    Coaching
    14
    Efficiency
    14
    Accuracy
    11
    Cons
    Accuracy Issues
    12
    Inaccuracy
    11
    Inaccurate Data Analysis
    10
    Missing Features
    10
    Call Issues
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Observe.AI features and usability ratings that predict user satisfaction
    10.0
    Personalization
    Average: 8.7
    10.0
    Natural Language Understanding (NLU)
    Average: 8.6
    10.0
    Route To Human
    Average: 8.7
    9.3
    Has the product been a good partner in doing business?
    Average: 9.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Observe.AI
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, California
    Twitter
    @observeAI
    1,437 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    409 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Observe.AI is transforming customer service with AI agents that speak, think, and act like your best human agents—helping enterprises automate routine customer calls and workflows, support agents in r

Users
  • Assistant Quality Assurance
  • Quality Analyst
Industries
  • Outsourcing/Offshoring
  • Consumer Services
Market Segment
  • 65% Mid-Market
  • 19% Small-Business
Observe.AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Helpful
19
Coaching
14
Efficiency
14
Accuracy
11
Cons
Accuracy Issues
12
Inaccuracy
11
Inaccurate Data Analysis
10
Missing Features
10
Call Issues
7
Observe.AI features and usability ratings that predict user satisfaction
10.0
Personalization
Average: 8.7
10.0
Natural Language Understanding (NLU)
Average: 8.6
10.0
Route To Human
Average: 8.7
9.3
Has the product been a good partner in doing business?
Average: 9.3
Seller Details
Seller
Observe.AI
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@observeAI
1,437 Twitter followers
LinkedIn® Page
www.linkedin.com
409 employees on LinkedIn®
Zendesk Support Suite
(6,224)4.3 out of 5
Optimized for quick response
19th Easiest To Use in AI Agents For Business Operations software
View top Consulting Services for Zendesk Support Suite
Save to My Lists
DealsSpecial offer!
100% off: $0 for 14 days
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. Zendesk solution works out-of-the-box, and is easy to modify in the event of change, enabling businesses to move faster

    Users
    • Customer Success Manager
    • Customer Service Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 42% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zendesk Support Suite is a customer support tool that centralizes management of emails, chats, and social media interactions.
    • Reviewers appreciate the platform's ease of use, automation features, and seamless integration with other tools, which save time and streamline daily tasks.
    • Users experienced challenges with the initial learning curve, occasional technical issues with linking social media accounts, and limitations in reporting and customization features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zendesk Support Suite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    241
    Features
    201
    Customer Support
    163
    Helpful
    139
    Efficiency
    121
    Cons
    Missing Features
    120
    Limited Features
    95
    Ticketing Issues
    76
    Learning Curve
    72
    Poor Customer Support
    71
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zendesk Support Suite features and usability ratings that predict user satisfaction
    8.1
    Personalization
    Average: 8.7
    8.3
    Natural Language Understanding (NLU)
    Average: 8.6
    8.6
    Route To Human
    Average: 8.7
    8.4
    Has the product been a good partner in doing business?
    Average: 9.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zendesk
    Company Website
    Year Founded
    2007
    HQ Location
    San Francisco, CA
    Twitter
    @Zendesk
    104,131 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7,138 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. Zendesk solution works out-of-the-box, and is easy to modify in the event of change, enabling businesses to move faster

Users
  • Customer Success Manager
  • Customer Service Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 42% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zendesk Support Suite is a customer support tool that centralizes management of emails, chats, and social media interactions.
  • Reviewers appreciate the platform's ease of use, automation features, and seamless integration with other tools, which save time and streamline daily tasks.
  • Users experienced challenges with the initial learning curve, occasional technical issues with linking social media accounts, and limitations in reporting and customization features.
Zendesk Support Suite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
241
Features
201
Customer Support
163
Helpful
139
Efficiency
121
Cons
Missing Features
120
Limited Features
95
Ticketing Issues
76
Learning Curve
72
Poor Customer Support
71
Zendesk Support Suite features and usability ratings that predict user satisfaction
8.1
Personalization
Average: 8.7
8.3
Natural Language Understanding (NLU)
Average: 8.6
8.6
Route To Human
Average: 8.7
8.4
Has the product been a good partner in doing business?
Average: 9.3
Seller Details
Seller
Zendesk
Company Website
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@Zendesk
104,131 Twitter followers
LinkedIn® Page
www.linkedin.com
7,138 employees on LinkedIn®
Ada
(154)4.6 out of 5
Optimized for quick response
30th Easiest To Use in AI Agents For Business Operations software
View top Consulting Services for Ada
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality service at scale, enabling enterprise co

    Users
    No information available
    Industries
    • Financial Services
    • Telecommunications
    Market Segment
    • 62% Mid-Market
    • 21% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Ada Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Helpful
    10
    Customer Support
    7
    Features
    7
    Easy Setup
    5
    Cons
    Integration Issues
    7
    Limited Features
    5
    Missing Features
    5
    Chat Management
    4
    Learning Curve
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Ada features and usability ratings that predict user satisfaction
    8.2
    Personalization
    Average: 8.7
    8.1
    Natural Language Understanding (NLU)
    Average: 8.6
    8.5
    Route To Human
    Average: 8.7
    9.4
    Has the product been a good partner in doing business?
    Average: 9.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ADA SUPPORT, INC.
    Company Website
    Year Founded
    2016
    HQ Location
    Toronto, Ontario
    Twitter
    @ada_cx
    1,743 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    424 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality service at scale, enabling enterprise co

Users
No information available
Industries
  • Financial Services
  • Telecommunications
Market Segment
  • 62% Mid-Market
  • 21% Small-Business
Ada Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Helpful
10
Customer Support
7
Features
7
Easy Setup
5
Cons
Integration Issues
7
Limited Features
5
Missing Features
5
Chat Management
4
Learning Curve
4
Ada features and usability ratings that predict user satisfaction
8.2
Personalization
Average: 8.7
8.1
Natural Language Understanding (NLU)
Average: 8.6
8.5
Route To Human
Average: 8.7
9.4
Has the product been a good partner in doing business?
Average: 9.3
Seller Details
Seller
ADA SUPPORT, INC.
Company Website
Year Founded
2016
HQ Location
Toronto, Ontario
Twitter
@ada_cx
1,743 Twitter followers
LinkedIn® Page
www.linkedin.com
424 employees on LinkedIn®
Genesys Cloud CX
(1,432)4.4 out of 5
Optimized for quick response
23rd Easiest To Use in AI Agents For Business Operations software
View top Consulting Services for Genesys Cloud CX
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

    Users
    • Manager
    • Case Advocate
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 45% Mid-Market
    • 40% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Genesys Cloud CX is a platform that offers tools for routing, reporting, and workforce management, and integrates with existing systems for daily use across multiple departments.
    • Reviewers appreciate the platform's intuitive user interface, rapid implementation, reliable performance, seamless integrations, and its ability to support multiple clients efficiently.
    • Users experienced limitations in the reporting capabilities, issues with dashboard sync, and challenges with the reporting tools, data export formats, and the restricted options for exporting recordings.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Genesys Cloud CX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    127
    Features
    83
    Helpful
    57
    Reliability
    56
    Efficiency
    54
    Cons
    Limited Features
    57
    Missing Features
    54
    Missing Functionality
    36
    Inadequate Reporting
    34
    Limited Customization
    27
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Genesys Cloud CX features and usability ratings that predict user satisfaction
    9.2
    Personalization
    Average: 8.7
    8.7
    Natural Language Understanding (NLU)
    Average: 8.6
    9.4
    Route To Human
    Average: 8.7
    8.5
    Has the product been a good partner in doing business?
    Average: 9.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Genesys
    Company Website
    Year Founded
    1990
    HQ Location
    Menlo Park, CA
    Twitter
    @Genesys
    32,496 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,448 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

Users
  • Manager
  • Case Advocate
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 45% Mid-Market
  • 40% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Genesys Cloud CX is a platform that offers tools for routing, reporting, and workforce management, and integrates with existing systems for daily use across multiple departments.
  • Reviewers appreciate the platform's intuitive user interface, rapid implementation, reliable performance, seamless integrations, and its ability to support multiple clients efficiently.
  • Users experienced limitations in the reporting capabilities, issues with dashboard sync, and challenges with the reporting tools, data export formats, and the restricted options for exporting recordings.
Genesys Cloud CX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
127
Features
83
Helpful
57
Reliability
56
Efficiency
54
Cons
Limited Features
57
Missing Features
54
Missing Functionality
36
Inadequate Reporting
34
Limited Customization
27
Genesys Cloud CX features and usability ratings that predict user satisfaction
9.2
Personalization
Average: 8.7
8.7
Natural Language Understanding (NLU)
Average: 8.6
9.4
Route To Human
Average: 8.7
8.5
Has the product been a good partner in doing business?
Average: 9.3
Seller Details
Seller
Genesys
Company Website
Year Founded
1990
HQ Location
Menlo Park, CA
Twitter
@Genesys
32,496 Twitter followers
LinkedIn® Page
www.linkedin.com
8,448 employees on LinkedIn®
Zowie
(73)4.7 out of 5
21st Easiest To Use in AI Agents For Business Operations software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zowie is the Customer AI platform, equipping enterprises with AI Agents that handle every customer interaction — replacing outdated clicks and forms with natural, human-like conversations. Today’s

    Users
    No information available
    Industries
    • Retail
    • Consumer Services
    Market Segment
    • 48% Small-Business
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zowie Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Efficiency
    24
    Automation
    23
    Helpful
    19
    Messaging Automation
    17
    Cons
    Limited Features
    11
    Missing Features
    10
    Complexity
    8
    Limited Customization
    8
    Bugs
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zowie features and usability ratings that predict user satisfaction
    9.0
    Personalization
    Average: 8.7
    10.0
    Natural Language Understanding (NLU)
    Average: 8.6
    10.0
    Route To Human
    Average: 8.7
    9.5
    Has the product been a good partner in doing business?
    Average: 9.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zowie Inc.
    Year Founded
    2019
    HQ Location
    New York
    Twitter
    @ZowieAI
    140 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    110 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zowie is the Customer AI platform, equipping enterprises with AI Agents that handle every customer interaction — replacing outdated clicks and forms with natural, human-like conversations. Today’s

Users
No information available
Industries
  • Retail
  • Consumer Services
Market Segment
  • 48% Small-Business
  • 40% Mid-Market
Zowie Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Efficiency
24
Automation
23
Helpful
19
Messaging Automation
17
Cons
Limited Features
11
Missing Features
10
Complexity
8
Limited Customization
8
Bugs
6
Zowie features and usability ratings that predict user satisfaction
9.0
Personalization
Average: 8.7
10.0
Natural Language Understanding (NLU)
Average: 8.6
10.0
Route To Human
Average: 8.7
9.5
Has the product been a good partner in doing business?
Average: 9.3
Seller Details
Seller
Zowie Inc.
Year Founded
2019
HQ Location
New York
Twitter
@ZowieAI
140 Twitter followers
LinkedIn® Page
www.linkedin.com
110 employees on LinkedIn®
Dixa
(390)4.2 out of 5
24th Easiest To Use in AI Agents For Business Operations software
Save to My Lists
Entry Level Price:$39.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dixa enables companies to deliver customer service as it is meant to be. We help customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa gives team

    Users
    • Customer Service Agent
    Industries
    • Retail
    • Leisure, Travel & Tourism
    Market Segment
    • 53% Mid-Market
    • 44% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Dixa Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    34
    Helpful
    30
    Customer Support
    25
    Intuitive
    24
    Features
    22
    Cons
    Missing Features
    23
    Limited Features
    18
    Lack of Features
    13
    Inaccurate Data Analysis
    10
    Lack of Clarity
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dixa features and usability ratings that predict user satisfaction
    6.7
    Personalization
    Average: 8.7
    7.5
    Natural Language Understanding (NLU)
    Average: 8.6
    6.7
    Route To Human
    Average: 8.7
    9.0
    Has the product been a good partner in doing business?
    Average: 9.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dixa
    Year Founded
    2015
    HQ Location
    Copenhagen, Capital Region
    Twitter
    @DixaApp
    2,750 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    168 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dixa enables companies to deliver customer service as it is meant to be. We help customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa gives team

Users
  • Customer Service Agent
Industries
  • Retail
  • Leisure, Travel & Tourism
Market Segment
  • 53% Mid-Market
  • 44% Small-Business
Dixa Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
34
Helpful
30
Customer Support
25
Intuitive
24
Features
22
Cons
Missing Features
23
Limited Features
18
Lack of Features
13
Inaccurate Data Analysis
10
Lack of Clarity
10
Dixa features and usability ratings that predict user satisfaction
6.7
Personalization
Average: 8.7
7.5
Natural Language Understanding (NLU)
Average: 8.6
6.7
Route To Human
Average: 8.7
9.0
Has the product been a good partner in doing business?
Average: 9.3
Seller Details
Seller
Dixa
Year Founded
2015
HQ Location
Copenhagen, Capital Region
Twitter
@DixaApp
2,750 Twitter followers
LinkedIn® Page
www.linkedin.com
168 employees on LinkedIn®
JustCall
(2,208)4.3 out of 5
Optimized for quick response
27th Easiest To Use in AI Agents For Business Operations software
View top Consulting Services for JustCall
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    JustCall is the AI-powered business communication platform that helps businesses connect with prospects and customers across voice, SMS, email, and WhatsApp. JustCall helps win more deals and reduce c

    Users
    • CEO
    • Account Executive
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 61% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • JustCall is a business communication platform that facilitates cold outreach, integrates with various CRMs, and provides features such as AI voice support, call recording, and international calling capabilities.
    • Users frequently mention the ease of use, the helpful customer support, the ability to integrate with various CRMs, and the valuable features such as call recording, AI transcription, and international calling capabilities.
    • Users reported issues such as slow customer service response times, complications in setting up the platform due to numerous options, occasional call reconnection issues, and limitations in outbound calling minutes.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • JustCall Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,324
    Features
    805
    Call Management
    658
    Helpful
    648
    Calling Features
    611
    Cons
    Call Issues
    728
    Call Functionality
    522
    Connection Issues
    408
    Poor Call Quality
    355
    Call Management
    325
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • JustCall features and usability ratings that predict user satisfaction
    7.9
    Personalization
    Average: 8.7
    8.5
    Natural Language Understanding (NLU)
    Average: 8.6
    8.1
    Route To Human
    Average: 8.7
    8.7
    Has the product been a good partner in doing business?
    Average: 9.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Saas Labs
    Company Website
    Year Founded
    2016
    HQ Location
    Palo Alto, California
    Twitter
    @saas_labs
    300 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    417 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

JustCall is the AI-powered business communication platform that helps businesses connect with prospects and customers across voice, SMS, email, and WhatsApp. JustCall helps win more deals and reduce c

Users
  • CEO
  • Account Executive
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 61% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • JustCall is a business communication platform that facilitates cold outreach, integrates with various CRMs, and provides features such as AI voice support, call recording, and international calling capabilities.
  • Users frequently mention the ease of use, the helpful customer support, the ability to integrate with various CRMs, and the valuable features such as call recording, AI transcription, and international calling capabilities.
  • Users reported issues such as slow customer service response times, complications in setting up the platform due to numerous options, occasional call reconnection issues, and limitations in outbound calling minutes.
JustCall Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,324
Features
805
Call Management
658
Helpful
648
Calling Features
611
Cons
Call Issues
728
Call Functionality
522
Connection Issues
408
Poor Call Quality
355
Call Management
325
JustCall features and usability ratings that predict user satisfaction
7.9
Personalization
Average: 8.7
8.5
Natural Language Understanding (NLU)
Average: 8.6
8.1
Route To Human
Average: 8.7
8.7
Has the product been a good partner in doing business?
Average: 9.3
Seller Details
Seller
Saas Labs
Company Website
Year Founded
2016
HQ Location
Palo Alto, California
Twitter
@saas_labs
300 Twitter followers
LinkedIn® Page
www.linkedin.com
417 employees on LinkedIn®
Conversica
(186)4.5 out of 5
Optimized for quick response
29th Easiest To Use in AI Agents For Business Operations software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Conversica is building the world’s largest augmented workforce using Conversational AI. We make every connection personal. Conversica is the leading provider of Conversational AI helping companies at

    Users
    No information available
    Industries
    • Automotive
    • Computer Software
    Market Segment
    • 63% Mid-Market
    • 21% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Conversica Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Lead Generation
    13
    Helpful
    10
    Automation
    8
    Ease of Use
    8
    Business Growth
    6
    Cons
    Inaccuracy
    7
    Inadequate Response System
    7
    AI Limitations
    5
    Poor Understanding
    5
    Integration Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Conversica features and usability ratings that predict user satisfaction
    9.0
    Personalization
    Average: 8.7
    9.0
    Natural Language Understanding (NLU)
    Average: 8.6
    9.1
    Route To Human
    Average: 8.7
    9.1
    Has the product been a good partner in doing business?
    Average: 9.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Conversica LLC
    Company Website
    Year Founded
    2007
    HQ Location
    Foster City, CA
    Twitter
    @MyConversica
    11,365 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    125 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Conversica is building the world’s largest augmented workforce using Conversational AI. We make every connection personal. Conversica is the leading provider of Conversational AI helping companies at

Users
No information available
Industries
  • Automotive
  • Computer Software
Market Segment
  • 63% Mid-Market
  • 21% Small-Business
Conversica Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Lead Generation
13
Helpful
10
Automation
8
Ease of Use
8
Business Growth
6
Cons
Inaccuracy
7
Inadequate Response System
7
AI Limitations
5
Poor Understanding
5
Integration Issues
4
Conversica features and usability ratings that predict user satisfaction
9.0
Personalization
Average: 8.7
9.0
Natural Language Understanding (NLU)
Average: 8.6
9.1
Route To Human
Average: 8.7
9.1
Has the product been a good partner in doing business?
Average: 9.3
Seller Details
Seller
Conversica LLC
Company Website
Year Founded
2007
HQ Location
Foster City, CA
Twitter
@MyConversica
11,365 Twitter followers
LinkedIn® Page
www.linkedin.com
125 employees on LinkedIn®
GPTBots.ai
(86)4.8 out of 5
33rd Easiest To Use in AI Agents For Business Operations software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GPTBots.ai is an enterprise AI agent platform designed to enhance efficiency and reduce costs by providing end-to-end AI solutions. It specializes in deploying AI agents across key business areas such

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 42% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • GPTBots.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Features
    16
    Customer Support
    12
    Easy Integrations
    7
    API Integration
    6
    Cons
    Limited Plugins
    17
    Insufficient Documentation
    11
    Poor Documentation
    7
    Limited Language Support
    6
    Missing Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • GPTBots.ai features and usability ratings that predict user satisfaction
    8.8
    Personalization
    Average: 8.7
    8.6
    Natural Language Understanding (NLU)
    Average: 8.6
    8.8
    Route To Human
    Average: 8.7
    8.6
    Has the product been a good partner in doing business?
    Average: 9.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GPTBots Hong Kong Limited
    Company Website
    Year Founded
    2023
    HQ Location
    Hong Kong, China
    Twitter
    @GPTBots
    84 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GPTBots.ai is an enterprise AI agent platform designed to enhance efficiency and reduce costs by providing end-to-end AI solutions. It specializes in deploying AI agents across key business areas such

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 42% Mid-Market
  • 33% Small-Business
GPTBots.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Features
16
Customer Support
12
Easy Integrations
7
API Integration
6
Cons
Limited Plugins
17
Insufficient Documentation
11
Poor Documentation
7
Limited Language Support
6
Missing Features
4
GPTBots.ai features and usability ratings that predict user satisfaction
8.8
Personalization
Average: 8.7
8.6
Natural Language Understanding (NLU)
Average: 8.6
8.8
Route To Human
Average: 8.7
8.6
Has the product been a good partner in doing business?
Average: 9.3
Seller Details
Seller
GPTBots Hong Kong Limited
Company Website
Year Founded
2023
HQ Location
Hong Kong, China
Twitter
@GPTBots
84 Twitter followers
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
Plivo
(741)4.5 out of 5
Optimized for quick response
26th Easiest To Use in AI Agents For Business Operations software
Save to My Lists
Entry Level Price:Pay As You Go
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Plivo’s cloud communication platform is a powerful, fast, scalable, and better option for customer engagement. Trusted by leading brands like IBM, MercadoLibre, OneLogin and Zomato, our API platform l

    Users
    • CEO
    • CTO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 78% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Plivo is an API-driven platform that supports messaging and voice services in multiple countries, with a focus on high-volume messaging and minimal infrastructure requirements.
    • Reviewers appreciate Plivo's competitive pricing, global coverage, scalability, and the quality of its customer support, as well as its easy implementation and integration with many programming languages.
    • Reviewers experienced issues with Plivo's unreliable service, poor communication skills from the support team, sudden price changes, lack of advanced analytics and intuitive interface, and weak support for country-specific messaging regulations.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Plivo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Customer Support
    19
    API Quality
    15
    Features
    14
    Pricing
    14
    Cons
    Poor Customer Support
    10
    Messaging Issues
    7
    Expensive
    5
    Limited Features
    5
    Call Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Plivo features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    9.0
    Has the product been a good partner in doing business?
    Average: 9.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Plivo
    Company Website
    Year Founded
    2011
    HQ Location
    Austin, TX
    Twitter
    @plivo
    12,798 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    235 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Plivo’s cloud communication platform is a powerful, fast, scalable, and better option for customer engagement. Trusted by leading brands like IBM, MercadoLibre, OneLogin and Zomato, our API platform l

Users
  • CEO
  • CTO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 78% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Plivo is an API-driven platform that supports messaging and voice services in multiple countries, with a focus on high-volume messaging and minimal infrastructure requirements.
  • Reviewers appreciate Plivo's competitive pricing, global coverage, scalability, and the quality of its customer support, as well as its easy implementation and integration with many programming languages.
  • Reviewers experienced issues with Plivo's unreliable service, poor communication skills from the support team, sudden price changes, lack of advanced analytics and intuitive interface, and weak support for country-specific messaging regulations.
Plivo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Customer Support
19
API Quality
15
Features
14
Pricing
14
Cons
Poor Customer Support
10
Messaging Issues
7
Expensive
5
Limited Features
5
Call Issues
4
Plivo features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
9.0
Has the product been a good partner in doing business?
Average: 9.3
Seller Details
Seller
Plivo
Company Website
Year Founded
2011
HQ Location
Austin, TX
Twitter
@plivo
12,798 Twitter followers
LinkedIn® Page
www.linkedin.com
235 employees on LinkedIn®
Forethought AI
(148)4.3 out of 5
Optimized for quick response
35th Easiest To Use in AI Agents For Business Operations software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Forethought's Agentic AI solution empowers customer-centric companies to deliver faster, smarter customer support that go beyond basic automation. By actively learning, making decisions, and providing

    Users
    No information available
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 64% Mid-Market
    • 22% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Forethought AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    17
    Artificial Intelligence
    12
    Customer Satisfaction
    12
    Customer Support
    12
    Ease of Use
    10
    Cons
    Cost
    4
    Expensive
    4
    Limited Customization
    3
    Time-Consuming
    3
    Challenging Reporting
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Forethought AI features and usability ratings that predict user satisfaction
    7.9
    Personalization
    Average: 8.7
    8.4
    Natural Language Understanding (NLU)
    Average: 8.6
    9.0
    Route To Human
    Average: 8.7
    9.1
    Has the product been a good partner in doing business?
    Average: 9.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Forethought
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, California
    Twitter
    @forethought_ai
    1,753 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    110 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Forethought's Agentic AI solution empowers customer-centric companies to deliver faster, smarter customer support that go beyond basic automation. By actively learning, making decisions, and providing

Users
No information available
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 64% Mid-Market
  • 22% Small-Business
Forethought AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
17
Artificial Intelligence
12
Customer Satisfaction
12
Customer Support
12
Ease of Use
10
Cons
Cost
4
Expensive
4
Limited Customization
3
Time-Consuming
3
Challenging Reporting
2
Forethought AI features and usability ratings that predict user satisfaction
7.9
Personalization
Average: 8.7
8.4
Natural Language Understanding (NLU)
Average: 8.6
9.0
Route To Human
Average: 8.7
9.1
Has the product been a good partner in doing business?
Average: 9.3
Seller Details
Seller
Forethought
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@forethought_ai
1,753 Twitter followers
LinkedIn® Page
www.linkedin.com
110 employees on LinkedIn®
Filters
Filter
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Input
Intelligent Virtual Assistants
Output
Sort by
Clear All
  • Small-Business
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Input
Intelligent Virtual Assistants
Output
Sort by
Clear All

27 Listings in Small Business AI Agents For Business Operations Available

  • Sort By:
    G2 Score

Recommended For You

TIBCO EBX
Boomi
Collibra
Oracle MDM
Stibo STEP