Gist chatting tool is awesome and it has great with their workflows and so on. Sequences can be used for cold reach outs.

Gist has a lot of great features and a great user experience for both site visitors and support agents. The onboarding was very intuitive, also thanks to their detailed knowledge base. So far we have only used the live chat and bots, but we are already working on migrating the custom knowledge base of our SaaS to Gist.

It's all in one, I don't have to subscribe to many services