Scott B.
"Best thing since Adobe Flex"
What do you like best about Twilio Flex?
I like that the TaskRouter allows routing both in buckets AND to agents based on specific criteria in a time based waterfall timeout mechanic. I like how we can dynamically add components and tabs to the agent UI to beta test and experiment with features without screwing up the core flow Review collected by and hosted on G2.com.
What do you dislike about Twilio Flex?
I dislike that I couldn't get my hands on it sooner. There are some good tutorials in the docs but not enough. Review collected by and hosted on G2.com.
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G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review.