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Snov.io Features
What are the features of Snov.io?
Sales Force Automation
- Contact & Account Management
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
Marketing Automation
- Lead Management
Reporting & Analytics
- Reporting
- Dashboards
Data Availability
- Contact Data Availability
- Company Data Availability
- Industry Research Availability
Lead Intelligence
- Lead Validation
- Lead Enrichment
- Lead Quality
- Lead Analysis
- Browser Extension
Generative AI
- AI Text Generation
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Snov.io Categories on G2
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Platform
Customization | Based on 28 Snov.io reviews. Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views. | 82% (Based on 28 reviews) | |
Workflow Capability | Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action. This feature was mentioned in 27 Snov.io reviews. | 86% (Based on 27 reviews) | |
User, Role, and Access Management | As reported in 28 Snov.io reviews. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. | 85% (Based on 28 reviews) | |
Internationalization | Enables users to view and transact business with the same content in multiple languages and currencies. This feature was mentioned in 31 Snov.io reviews. | 84% (Based on 31 reviews) | |
Sandbox / Test Environments | As reported in 24 Snov.io reviews. Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment. | 81% (Based on 24 reviews) | |
Document & Content Mgmt. | Allows consuming, publishing and editing content from a central interface. Content management for CRM systems might include presentations, documents, images and other related electronic files. This feature was mentioned in 25 Snov.io reviews. | 84% (Based on 25 reviews) | |
Performance and Reliability | Based on 27 Snov.io reviews. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took. | 89% (Based on 27 reviews) | |
Output Document Generation | Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application. 28 reviewers of Snov.io have provided feedback on this feature. | 83% (Based on 28 reviews) | |
Internationalization | As reported in 26 Snov.io reviews. Allows orgainizations multi-national organizations to use tool effectively accross multiple languages and currencies | 81% (Based on 26 reviews) | |
User, Role, and Access Management | As reported in 27 Snov.io reviews. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. | 82% (Based on 27 reviews) | |
Performance and Reliability | Based on 29 Snov.io reviews. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took. | 87% (Based on 29 reviews) | |
Reporting/Dashboards | Access pre-built and custom reports and dashboards. This feature was mentioned in 27 Snov.io reviews. | 80% (Based on 27 reviews) | |
Mobile User Support | Allows software to be easily used on multiple mobile devices include phone and tablet devices. This feature was mentioned in 24 Snov.io reviews. | 80% (Based on 24 reviews) | |
APIs | As reported in 25 Snov.io reviews. Enables integration to external systems | 77% (Based on 25 reviews) |
Sales Force Automation
Contact & Account Management | As reported in 34 Snov.io reviews. Store and retrieve information associated to customer contacts and accounts. Track company-wide communication and information about contacts and accounts. | 86% (Based on 34 reviews) | |
Partner Relationship Mgmt. (PRM) | Manage partners by tracking channel partner leads and sales opportunities. Provide a partner portal to collaborate with channels on sales opportunities and to share product, pricing, quoting, ordering, and training information This feature was mentioned in 27 Snov.io reviews. | 82% (Based on 27 reviews) | |
Opportunity & Pipeline Mgmt. | Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide. This feature was mentioned in 35 Snov.io reviews. | 85% (Based on 35 reviews) | |
Task / Activity Management | Manage and track tasks and activities. Assign due dates and integrate to calendars to manage daily schedules and priorities. 34 reviewers of Snov.io have provided feedback on this feature. | 85% (Based on 34 reviews) | |
Territory & Quota Management | Assign and manage sales quotas and territories. Track progress against quotas. Change as needed. 29 reviewers of Snov.io have provided feedback on this feature. | 82% (Based on 29 reviews) | |
Desktop Integration | Based on 28 Snov.io reviews. Allows users to sync their Email, Calendar and Contact tools with their CRM system. Includes Microsoft Outlook and Google integration. | 89% (Based on 28 reviews) | |
Product & Price List Management | Based on 27 Snov.io reviews. Enter product/part numbers and manage the prices associated with them. Typically functionality allows users to add products and prices to opportunities and quotes if these modules are provided within the same system. | 84% (Based on 27 reviews) | |
Quote & Order Management | Allows users to create a quote to be provided to a customer that contain at least products, prices and associated discounts. Order management allows users to process orders that contain products, prices and associated discounts. 28 reviewers of Snov.io have provided feedback on this feature. | 84% (Based on 28 reviews) | |
Customer Contract Management | As reported in 29 Snov.io reviews. Management of contracts made with customers. Contract management includes negotiating the terms and conditions in contracts and ensuring compliance with the terms and conditions, as well as documenting and agreeing on any changes or amendments that may arise during its implementation or execution. | 86% (Based on 29 reviews) |
Marketing Automation
Email Marketing | Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing and auto-responders. 32 reviewers of Snov.io have provided feedback on this feature. | 93% (Based on 32 reviews) | |
Campaign Management | As reported in 33 Snov.io reviews. Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time. | 87% (Based on 33 reviews) | |
Lead Management | Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification. 35 reviewers of Snov.io have provided feedback on this feature. | 88% (Based on 35 reviews) | |
Marketing ROI Analytics | As reported in 32 Snov.io reviews. Enables analysis of effectiveness of an organizations various marketing activities | 81% (Based on 32 reviews) |
Customer Support
Case Management | See feature definition | Tracks issues/help requests reported by customers through the resolution process. 31 reviewers of Snov.io have provided feedback on this feature. | 83% (Based on 31 reviews) |
Customer Support Portal | As reported in 31 Snov.io reviews. Provides a convenient way for customers to get answers to inquiries, post service issues, place orders, view order histories, and gain access to other information contained in the knowledge base. | 89% (Based on 31 reviews) | |
Knowledge Base | Based on 24 Snov.io reviews. Information repository that provides a means for information to be collected, organized, shared, searched and utilized. Allows customers to get answers to common questions. | 90% (Based on 24 reviews) | |
Call Center Features | Allows customer support professionals access to all information required to support the customer including customer information, case history and related customer social activity. Common features include: call recording, analytics, workforce management, call script management, and compliance management. 33 reviewers of Snov.io have provided feedback on this feature. | 85% (Based on 33 reviews) | |
Support Analytics | Based on 31 Snov.io reviews. Enables analysis of customer support activities to optimize customer support professionals, processes and tools. | 88% (Based on 31 reviews) |
Integration
Data Import & Export Tools | As reported in 29 Snov.io reviews. Ability to input, modify and extract data from the application in bulk through a structured file. | 92% (Based on 29 reviews) | |
Integration APIs | As reported in 28 Snov.io reviews. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. | 82% (Based on 28 reviews) | |
Breadth of Partner Applications | Based on 27 Snov.io reviews. To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product. | 88% (Based on 27 reviews) |
Mobile & Social
Social Collaboration Features | As reported in 32 Snov.io reviews. Enables multiple users to interact by sharing information to achieve a common goal. Social collaboration focus's on the identification of groups and collaboration spaces in which messages are explicitly directed at the group and the group activity feed is seen the same way by everyone | 86% (Based on 32 reviews) | |
Social Network Integration | As reported in 32 Snov.io reviews. Use public social networks to listen and engage with customers. Allows users to filter what’s important and respond quickly. Often this functionality allows questions and requests from customers on social networks to case management. | 90% (Based on 32 reviews) | |
Mobile User Support | As reported in 28 Snov.io reviews. Allows software to be easily used on multiple mobile devices include phone and tablet devices. | 85% (Based on 28 reviews) |
Reporting & Analytics
Reporting | As reported in 34 Snov.io reviews. Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports. | 88% (Based on 34 reviews) | |
Dashboards | An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance This feature was mentioned in 35 Snov.io reviews. | 85% (Based on 35 reviews) | |
Forecasting | Based on 30 Snov.io reviews. Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates. | 79% (Based on 30 reviews) |
Data Availability
Contact Data Availability | Does this product have the amount of contact data you require? Contact data includes a persons company, role, experience, email, telephone, etc. 36 reviewers of Snov.io have provided feedback on this feature. | 88% (Based on 36 reviews) | |
Company Data Availability | As reported in 36 Snov.io reviews. Does this product have the amount of company data you require? Company data includes data on companies leadership, financials, industry, products, etc. | 88% (Based on 36 reviews) | |
Industry Research Availability | As reported in 35 Snov.io reviews. Does this product offer industry research data that you require? | 86% (Based on 35 reviews) | |
Technographic Data Availability | Does this product offer the technographic data that you require? Technographic data includes identifying a company's technology, hardware, and software used | Not enough data |
Data Accuracy
Contact Data Accuracy | How accurate and up to date is the contact data? 31 reviewers of Snov.io have provided feedback on this feature. | 81% (Based on 31 reviews) | |
Company Data Accuracy | How accurate and up to date is the company data? 30 reviewers of Snov.io have provided feedback on this feature. | 80% (Based on 30 reviews) | |
Technographic Data Accuracy | How accurate and up to date is the technographic data? | Not enough data |
Features
Lead Builder | Based on 29 Snov.io reviews. Ability to create targeted contact lists. | 85% (Based on 29 reviews) | |
Integration to CRM/Marketing Automation | Integrations to popular CRM/Marketing automation software to enable sales/marketing team members to view contact and company data from within the CRM/Marketing automation software. This feature was mentioned in 30 Snov.io reviews. | 76% (Based on 30 reviews) | |
Data Cleaning/Enrichment | Ability to clean/enrich existing data that is maintained in other systems This feature was mentioned in 30 Snov.io reviews. | 78% (Based on 30 reviews) | |
Data Segmentation/Filtering | As reported in 28 Snov.io reviews. Functionality to filter or segment data from within sales intelligence software | 80% (Based on 28 reviews) | |
Search | Offers search tools that allow users to find the data they need quickly 31 reviewers of Snov.io have provided feedback on this feature. | 83% (Based on 31 reviews) | |
News/People Alerts | Alerts you to changes happening to industries, companies and people you follow 26 reviewers of Snov.io have provided feedback on this feature. | 73% (Based on 26 reviews) | |
Connections | Find the people you know that can introduce you to contacts at prospects This feature was mentioned in 29 Snov.io reviews. | 80% (Based on 29 reviews) | |
Reporting | Based on 30 Snov.io reviews. Provides ability to create the reports that meet your business requirements | 81% (Based on 30 reviews) | |
Messaging | As reported in 31 Snov.io reviews. Provides ability to message contacts directly from within the sales intelligence software | 81% (Based on 31 reviews) |
Lead Intelligence
Market Insights | As reported in 13 Snov.io reviews. Provides tools that help identify key topics that are trending, as well as the content that customers are more likely to engage with. | 87% (Based on 13 reviews) | |
Account-level Insights | As reported in 13 Snov.io reviews. Helps determine the correlation between ad exposure and site visits, assets downloaded, content, leads generated, etc. | 87% (Based on 13 reviews) | |
Lead Analysis | Based on 14 Snov.io reviews. Prioritizes leads through lead scoring, market insights, account-level insights, etc. | 88% (Based on 14 reviews) | |
Lead Validation | Product accurately cleans, deduplicates, and verifies lead data. 62 reviewers of Snov.io have provided feedback on this feature. | 88% (Based on 62 reviews) | |
Lead Enrichment | Product enriches existing lead data with missing information. 59 reviewers of Snov.io have provided feedback on this feature. | 86% (Based on 59 reviews) | |
Lead Quality | Based on 60 Snov.io reviews. Product provides accurate, up-to-date contact information for leads, such as email address or phone number. | 86% (Based on 60 reviews) | |
Lead Analysis | Based on 62 Snov.io reviews. Prioritizes leads through lead scoring, market insights, account-level insights, etc. | 87% (Based on 62 reviews) | |
Browser Extension | Product offers a browser extension that validates or enriches lead information within the user’s browser. This feature was mentioned in 61 Snov.io reviews. | 89% (Based on 61 reviews) |
Lead Management
Segmentation | As reported in 11 Snov.io reviews. Provides customer and prospect segmentation capabilities, which in turn assists marketing prioritization and effectiveness. | 95% (Based on 11 reviews) | |
Predictive Scoring | Automatically scores prospects based on behavior and engagement levels. | Not enough data | |
Account Identification | Helps identify and distribute accounts internally, giving prioritization to those that are more likely to convert to sales. | Not enough data |
Marketing Campaigns
Omni-Channel Tracking | Provides tracking across multiple digital advertising channels, such as video, mobile, and social media. | Not enough data | |
Revenue Planning | Helps allocate marketing budget based predicted amount of incoming revenue. | Not enough data | |
Media Attribution | Assists in the attribution of marketing budget by identifying successful campaigns and initiatives. | Not enough data | |
Opportunity Timeline | Provides a timeline to visualize the effects of individual campaigns, leads, and other opportunities. | Not enough data | |
Customization | Allows for custom report types to match the goals of a company. | Not enough data |
Lead Facilitation
Customer-facing Chatbot | Offers a chatbot to initiate and carryout inital conversations with prospects and leads. 13 reviewers of Snov.io have provided feedback on this feature. | 81% (Based on 13 reviews) | |
Lead Qualification | As reported in 13 Snov.io reviews. Automatically calculates which leads are the most likely to become a customer. | 81% (Based on 13 reviews) | |
Lead Follow-up | Automatically contacts all leads. 14 reviewers of Snov.io have provided feedback on this feature. | 83% (Based on 14 reviews) | |
Meeting Scheduling | Utilizes natural language processing to set up meetings. 13 reviewers of Snov.io have provided feedback on this feature. | 74% (Based on 13 reviews) |
Organization
Opportunity and Pipeline Management | Based on 12 Snov.io reviews. Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide. | 81% (Based on 12 reviews) | |
Data Entry | Automates the entry of collected data. 12 reviewers of Snov.io have provided feedback on this feature. | 78% (Based on 12 reviews) | |
Integrations / APIs | As reported in 12 Snov.io reviews. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications. | 75% (Based on 12 reviews) |
Performance Analysis
Coaching | Provides real-time coaching to sales representatives. 11 reviewers of Snov.io have provided feedback on this feature. | 82% (Based on 11 reviews) | |
Peformance Tracking | Tracks and analyzes sales representative performance. This feature was mentioned in 12 Snov.io reviews. | 82% (Based on 12 reviews) |
Sales Analysis
ROI Forecasting | Based on 11 Snov.io reviews. Measure return on investment and leverage data to predict profitability of future projects. | 77% (Based on 11 reviews) | |
Sales Forecasting | Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates. 11 reviewers of Snov.io have provided feedback on this feature. | 68% (Based on 11 reviews) |
Generative AI
AI Text Generation | Allows users to generate text based on a text prompt. | Not enough data | |
AI Text Summarization | Condenses long documents or text into a brief summary. | Not enough data | |
AI Text Generation | As reported in 67 Snov.io reviews. Allows users to generate text based on a text prompt. | 75% (Based on 67 reviews) |
Data Availability - Marketing Account Intelligence
Technographic Data Availability | Does this product offer the technographic data that you require? Technographic data includes identifying a company's technology, hardware, and software used | Not enough data |
Data Accuracy - Marketing Account Intelligence
Technographic Data Accuracy | Is this technographic data accurate and up to date? | Not enough data |
Agentic AI - Lead Intelligence
Cross-system Integration | Works across multiple software systems or databases | Not enough data |
Agentic AI - Sales Intelligence
Autonomous Task Execution | Capability to perform complex tasks without constant human input | Not enough data | |
Cross-system Integration | Works across multiple software systems or databases | Not enough data | |
Adaptive Learning | Improves performance based on feedback and experience | Not enough data | |
Natural Language Interaction | Engages in human-like conversation for task delegation | Not enough data | |
Proactive Assistance | Anticipates needs and offers suggestions without prompting | Not enough data | |
Decision Making | Makes informed choices based on available data and objectives | Not enough data |
Agentic AI - CRM
Autonomous Task Execution | Capability to perform complex tasks without constant human input | Not enough data | |
Multi-step Planning | Ability to break down and plan multi-step processes | Not enough data | |
Cross-system Integration | Works across multiple software systems or databases | Not enough data | |
Adaptive Learning | Improves performance based on feedback and experience | Not enough data | |
Natural Language Interaction | Engages in human-like conversation for task delegation | Not enough data | |
Proactive Assistance | Anticipates needs and offers suggestions without prompting | Not enough data | |
Decision Making | Makes informed choices based on available data and objectives | Not enough data |
Agentic AI - Marketing Account Intelligence
Autonomous Task Execution | Capability to perform complex tasks without constant human input | Not enough data | |
Cross-system Integration | Works across multiple software systems or databases | Not enough data | |
Adaptive Learning | Improves performance based on feedback and experience | Not enough data | |
Natural Language Interaction | Engages in human-like conversation for task delegation | Not enough data |
Agentic AI - AI Sales Assistant
Autonomous Task Execution | Capability to perform complex tasks without constant human input | Not enough data | |
Multi-step Planning | Ability to break down and plan multi-step processes | Not enough data | |
Cross-system Integration | Works across multiple software systems or databases | Not enough data | |
Adaptive Learning | Improves performance based on feedback and experience | Not enough data | |
Natural Language Interaction | Engages in human-like conversation for task delegation | Not enough data | |
Proactive Assistance | Anticipates needs and offers suggestions without prompting | Not enough data | |
Decision Making | Makes informed choices based on available data and objectives | Not enough data |
Agentic AI - Email Verification
Decision Making | Makes informed choices based on available data and objectives | Not enough data |
