4 SecureAuth: Customer Identity Access Management Reviews
We've been using SecureAuth for several years now, and the experience has been overwhelmingly positive. One of the standout aspects of this platform is its ease of use—both for our IT team and our end users. The user interface is intuitive, and users can quickly authenticate without unnecessary friction, making for a smooth and secure login experience.
From an implementation standpoint, SecureAuth really shines. Ease of implementation was a key factor for us, and SecureAuth delivered. The setup process was straightforward, and their extensive documentation and onboarding support helped us get up and running quickly with minimal disruption.
What really sets SecureAuth apart is their customer support. Every interaction we've had with their support team has been prompt, professional, and solution-focused. They’re not just reactive—they’ve been proactive in helping us optimize our deployment and get the most out of the platform.
Feature-wise, SecureAuth offers a robust set of tools that meet our complex identity and access management needs. From adaptive authentication and SSO to biometric and MFA options, the platform is both comprehensive and flexible.
Finally, the integrations have been seamless. SecureAuth plays well with the rest of our tech stack, from major SaaS platforms to custom applications. This level of compatibility has saved us a lot of time and resources.
Overall, SecureAuth has exceeded our expectations. It’s a reliable, scalable, and user-friendly solution that we highly recommend to any organization looking to enhance their identity security posture. Review collected by and hosted on G2.com.
That said, there are a few areas where SecureAuth could improve. While the feature set is extensive, some parts of the admin interface can feel dated or overly complex for basic configurations. There’s definitely room for a more modern and streamlined experience on the backend. Additionally, while documentation is generally strong, there were moments where we found ourselves needing to reach out to support for clarification—fortunately, their excellent support team always came through. Lastly, pricing may be a consideration for smaller teams, as SecureAuth is clearly geared toward enterprise use. Review collected by and hosted on G2.com.
SecureAuth MFA fuits our needs for authentication just perfect.
It's easy to use for our users and the support is great when we have anything we need help with. Review collected by and hosted on G2.com.
The product could be even more plug and play and if was possible to manage configurations on the fly instead of only during install, it would be even greater. Review collected by and hosted on G2.com.
I appreciate the ability to customize authentication flows to suit our particular business needs. Review collected by and hosted on G2.com.
The admin console frequently changes, making certain features difficult to find. Review collected by and hosted on G2.com.
The ease of use -- the product is very simple to use. Review collected by and hosted on G2.com.
We haven't had any issues with the smartphone app, it is easy to use and move to a new phone and register. The only issue we've had with earlier smartphone version was the Android app was a little different compared to the Apple iOS app, so the screenshots for our documentation were not as accurate for Android users. Review collected by and hosted on G2.com.
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