respond.io Pricing Overview
respond.io at a glance
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respond.io pricing & plans
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respond.io Comparisons
respond.io Pricing Reviews
Very easy to access with quick results. CRM has never been so easy. :) Review collected by and hosted on G2.com.
So far, I can't think of any because it has consistently been delivering. Review collected by and hosted on G2.com.
respond.io offers a great balance between affordability and functionality, making it an excellent choice for customer engagement. Their pricing model is based on Monthly Active Contacts, which is ideal since we often deal with different customers each month, and it’s reassuring to know we’re only charged for active interactions rather than database storage.
I really appreciate that we can reach out to their entire team through just one WhatsApp number. Whether it's the Sales Executive Darshanth, the Customer Success Manager (CSM) Akhila, or their tech support, they are always incredibly helpful when I face any issues. Their response time is excellent, usually within 24 hours.
During the trial period, Darshanth was always reachable and consistently followed up to check if I encountered any difficulties. His proactive approach made the trial experience smooth and reassured me that I could rely on their support.
Once, I encountered a problem connecting the WhatsApp API to their platform. Even though I was quite anxious since it was affecting customer conversations, their tech support team guided me from start to finish. We managed to resolve the issue within 3 hours, thanks to their quick and thorough assistance.
Akhila, in particular, has been outstanding. She not only understands my concerns but also takes the time to do research and suggest best practices, ensuring that my issues are resolved effectively. I truly value the dedication and care she puts into her work.
Overall, I’m very impressed with the support team. Their professionalism and quick responses make a big difference for me. Review collected by and hosted on G2.com.
The platform is user-friendly and efficient, but there are a few features I wish could be added. For example, having an "Unread" button to mark messages as unread or filter conversations based on unread messages would be really helpful for staying organized. Additionally, allowing agents to be assigned to multiple teams would improve flexibility. Sometimes our agents need to cover tasks for other teams, but the current system restricts them to just one team at a time. Review collected by and hosted on G2.com.
