64 Peeklogic Connector: Salesforce & Jira | NetSuite | Azure DevOps Reviews
It is a highly customizable solution and they have a great support. They go above and beyond to assist, ensuring that they find a solution to any requirement. Review collected by and hosted on G2.com.
They didn't have an out-of-the-box solution for some of our needs so it took some time to build them but they are very committed to building a custom solution. Review collected by and hosted on G2.com.
I like there customer service and their fast action Review collected by and hosted on G2.com.
An occasional bug here and there. They seem to work them out quickly Review collected by and hosted on G2.com.
The quick support they have, they're always available to help us Review collected by and hosted on G2.com.
Maybe I would improve the developer's documentation. Review collected by and hosted on G2.com.
We needed to leverage both Salesforce Case Management for business users and Jira for technical users, and Peeklogic provided the perfect solution to meet our requirements. The setup and configuration were straightforward, and the system performed exactly as expected. Overall, we are extremely satisfied with our experience. Review collected by and hosted on G2.com.
The solutions works as described. Nothing to complain. Review collected by and hosted on G2.com.
The functionality of the tool met all our needs that other tools do not. It has a simple to use interface for set up, flexibility to prepopulate and default values when creating jira issues, provides for individual user authentication into Jira if needed (or a single named integration user) and provides a great user interface for creating, finding/associating, and viewing Jira information. The reporting capabilities are also better than other connectors as the Jira data is copied into custom objects in Salesforce, giving the ability to report on Jira issues just like any other salesforce data. Review collected by and hosted on G2.com.
Would be great if we could use SSO to Jira to authenticate, but not the end of the world that we can't Review collected by and hosted on G2.com.
- Easy to install
- Great customer service and support team
- Good interface in Salesforce Service Cloud! Review collected by and hosted on G2.com.
- Nothing, does what it promises
- Took a bit of time to get payment agreed, but not really a fault on Peeklogic Review collected by and hosted on G2.com.
I like that we were able to use our existing Jira Service portal configurations in Salesforce without having to rebuild all the same logic. Quick and easy to maintain! Review collected by and hosted on G2.com.
The lightning component is only in a table view, so that limited us to where we could place it on our page. Review collected by and hosted on G2.com.
It's been an excellent tool that seamlessly integrates with our existing workflows making our teams more efficient in multiple ways. It's intuitive and has significantly reduced manual steps that were needed beforehand. Highly recommend it for any organization! Review collected by and hosted on G2.com.
Nothing bad or any bumps on our path to using the Peeklogic connector. Review collected by and hosted on G2.com.
The setup and configuration are very simple.
Their Support team has been a pleasure to work with, always responsive, no matter the time, and readily available to assist with any questions. Review collected by and hosted on G2.com.
There is nothing to remark here. Just look forward to continue to see future updates Review collected by and hosted on G2.com.
Easy configuration and documentation on setup. Review collected by and hosted on G2.com.
The UI of components can be improved.... Review collected by and hosted on G2.com.
