For this peakflow, it is very helpful for us to control and remind invoices that are due and overdue. We can also communicate directly with customers within peakflo via WhatsApp Business after 24 hours. The customer portal available in email or WhatsApp invoice makes it very easy for customers to make payments. Review collected by and hosted on G2.com.
We use Peakflo and there are some issues, and it feels slow when searching for customers and invoices that we want to check. Review collected by and hosted on G2.com.
The AI's capture accuracy is higher and more intelligent than other platforms. It also offers ready-to-use, useful filtering features Review collected by and hosted on G2.com.
The default interface clutters the screen with unused fields, like different date inputs, confused the user during processing. The portal becomes lagging when more data uploaded. Review collected by and hosted on G2.com.
Automatic reminders according to the invoice due date and can automatically remind again if there is no payment. Review collected by and hosted on G2.com.
Lack of invoice attachment feature during WhatsApp reminder Review collected by and hosted on G2.com.
- Suitable for small to medium companies
- Able to a full range of Procure to Pay functions including Budget with audit trail
- Supports OCR for bills
- Able to interface to some of the accounting software such as Xero Review collected by and hosted on G2.com.
- May not able to cater to certain requirements of the company such as:-
1. Purchase Order closure functions (currently require user to amend the original Purchase Order amount individually to allow the system to close the Purchase Order)
2. System to trigger or disallow Bills to go through if above certain threshold amount
3. Budget should cater to exclusive of any tax that is withhold or paid to government bodies on behalf of the company as it is not a pure expenses to the business
- Reporting requirement is basic, user would need Peakflo to customised the report to be able to cater to users requirements Review collected by and hosted on G2.com.
- Business support team who is supportive to our need as start up and technology company that operate in fast paced and dynamic enviroment
- Ease to use and the economic value it provided for our business
- Peaklo has many connectivity and easy to intergrate into our existing tools (i.e. accounting software) Review collected by and hosted on G2.com.
- As Peakflo is also a start up founded 3 years ago (2021), I understand there are things that the company still need to developed, I am waiting for more features that help companies and finance professional to do their job better and meaningful (i.e. use of ai and machine learning to analyze and give useful insight of our transaction, mobile app version in IOS and Android ecosytem) Review collected by and hosted on G2.com.
Automatically sending email and reminder to tenant based on our workflow. Review collected by and hosted on G2.com.
All is good, it really helps to help follow up automatically by peakflo and easy to us to access all the data from our customer Review collected by and hosted on G2.com.
-Can OCR
-Pay directly thru Peakflo Wallet
-Good UI
Improvement from the previous review :
-Somehow it the sync is not realtime and got error --> its getting better and realtime with the notification on email when its done updated on Peakflo
-more OCR more time needed to reflect on peakflo --> don't need much time to wait for OCR to be reflected on Peakflo Review collected by and hosted on G2.com.
-Some user couldn't update the vendor selection on bills Review collected by and hosted on G2.com.
Whatsapp Billing process through just 2-3 clicks seamlessly Review collected by and hosted on G2.com.
We dont have export button for some objects and if we have, its not working because data is in huge quantum. Review collected by and hosted on G2.com.