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Oracle Unity Customer Data Platform
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Oracle Unity Customer Data Platform Reviews & Product Details

Oracle Unity Customer Data Platform Overview

What is Oracle Unity Customer Data Platform?

Oracle Unity brings together online, offline, and third-party customer data sources to create a single, dynamic view of the customer. With built-in artificial intelligence (AI) and machine learning, Oracle Unity derives and delivers timely intelligence about your customers so you can optimize their brand experience across marketing, sales, and service.

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Oracle Unity Customer Data Platform Details
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Product Description
With built-in AI and machine learning, Oracle Unity Customer Data Platform connects data to create a single, dynamic profile view of each customer and activate it in real time across sales, service, commerce, and marketing (either B2C or B2B).

Seller
Description

Oracle Corporation develops, manufactures, markets, hosts, and supports database and middleware software, applications software, and hardware systems.

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Oracle Unity Customer Data Platform Media

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5 Oracle Unity Customer Data Platform Reviews

4.5 out of 5
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Sales
Enterprise (> 1000 emp.)
"Using Oracle Customer Service"
What do you like best about Oracle Customer Experience (CX) Cloud Suite?

I think that Oracle is a super useful brand in all ways but espically in terms of software it is very helpful to assist with different processes and need to be done. Review collected by and hosted on G2.com.

What do you dislike about Oracle Customer Experience (CX) Cloud Suite?

I don't think that it is very helpful outside of the work environment as when I am at home I would use my computer but not that perticular software. That's what I think. Review collected by and hosted on G2.com.

AKHILA G.
AG
Enterprise (> 1000 emp.)
"Accurate"
What do you like best about Oracle Customer Experience (CX) Cloud Suite?

Information related to customer contracts and invoices is accurate

Reseller information

contract status and the validity of the contract are always found with multiple search options. Review collected by and hosted on G2.com.

What do you dislike about Oracle Customer Experience (CX) Cloud Suite?

It some times takes time to open other than that nothing else Review collected by and hosted on G2.com.

Abdullah S.
AS
Senior Android developer
Mid-Market (51-1000 emp.)
"Every E-commerce must have this tool , for smooth management of the buisness"
What do you like best about Oracle Customer Experience (CX) Cloud Suite?

I love the fact that we can easily manage, marketing, purchases, sales, and integration with many third-party tools is absolutely incredible! , After all, its oracle which has a huge support community! Review collected by and hosted on G2.com.

What do you dislike about Oracle Customer Experience (CX) Cloud Suite?

It is a bit tricky to integrate in the beginning but once we are used to it life becomes easier! , overall its an amazing tool to have Review collected by and hosted on G2.com.

Daniela C.
DC
Med student
Small-Business (50 or fewer emp.)
"Oracle Unity CDP - Review - quite iteresting to use"
What do you like best about Oracle Unity Customer Data Platform?

I really like the easy design in the platforme structre, it is really friendly and when you use it in a controlled environment, like admissions it is really helpful. Review collected by and hosted on G2.com.

What do you dislike about Oracle Unity Customer Data Platform?

I dislike that sometimes exporting data can be complicated and some add-on features are a bit slow. I'd recommend too that pricing or at least group pricing could be evaluated Review collected by and hosted on G2.com.

Dr. Jeffrey E.
DE
Adjunct Professor
Mid-Market (51-1000 emp.)
"Oracle CX"
What do you like best about Oracle Customer Experience (CX) Cloud Suite?

The versatility of the product is great. Review collected by and hosted on G2.com.

What do you dislike about Oracle Customer Experience (CX) Cloud Suite?

The interface is a bit simplistic and not easily configurable for individual users Review collected by and hosted on G2.com.

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