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Odoo CRM Reviews & Product Details

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Odoo CRM Demo - Odoo CRM
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Odoo CRM Demo - Odoo CRM Kanban
Odoo CRM Kanban Dashboard
Odoo CRM Demo - Odoo CRM Pipeline
Odoo CRM Pipeline
Odoo CRM Demo - Odoo CRM Opportunity
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Odoo CRM Demo - Odoo CRM Dashboard
Odoo CRM Dashboard Overview
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Odoo CRM Team Pipelines
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141 Odoo CRM Reviews

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141 Odoo CRM Reviews
4.1 out of 5
141 Odoo CRM Reviews
4.1 out of 5

Odoo CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
MA
Ecommerce and content
Manufacturing
Small-Business (50 or fewer emp.)
"Powerful and customizable ERP"
What do you like best about Odoo CRM?

It allows the creation of companies, as well as headquarters and profiles within the company, enabling the same ERP to differentiate who to send the advertising to. Whether to the purchasing department, the technical department, or the sales department. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

The fact that the companies and their profiles (whether technical, commercial, etc.) are not grouped 100%, and when, for example, you want to archive or delete them, you have to do it profile by profile; deleting just the company is not enough. Review collected by and hosted on G2.com.

Manfred F.
MF
Sales and Operations Manager
Mid-Market (51-1000 emp.)
"Its ok but still having some issues with some stuff"
What do you like best about Odoo CRM?

Invoicing and Quoting apps is very usefull and user friendly Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

There is certain factors like when exporting a file it do not come out as expected Review collected by and hosted on G2.com.

Giuseppe D.
GD
Sales Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"user-friendly, highly customizable"
What do you like best about Odoo CRM?

Odoo CRM is a user-friendly, highly customizable customer relationship management tool that integrates seamlessly with other Odoo modules. It excels in providing a clear overview of sales activities, with features like pipeline management, lead tracking, and automated follow-ups. The drag-and-drop interface makes it easy to manage sales pipelines and track prospects, while its integration with other business processes, such as invoicing and email marketing, enhances efficiency. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

Odoo CRM can have a steep learning curve for new users, and some advanced features may require additional configuration or customization Review collected by and hosted on G2.com.

RP
General Manager
Mid-Market (51-1000 emp.)
"One solution to All"
What do you like best about Odoo CRM?

User friendly and seamless integration.. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

Too much detailed in most of the domains. Review collected by and hosted on G2.com.

Shivam B.
SB
Sales Executive
Small-Business (50 or fewer emp.)
"Very good"
What do you like best about Odoo CRM?

Very friendly CRM and has great UI, easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

As of now, I dont find anything bad about Odoo Review collected by and hosted on G2.com.

Hnin Y.
HY
Sales and Marketing Executive
Small-Business (50 or fewer emp.)
"Keep it simple to use"
What do you like best about Odoo CRM?

Odoo CRM remind me when I need to follow up candiadates and easily to save my documents in one folder and easily to find it out my files. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

We need to buy odoo account smetimes I want to use free version. Review collected by and hosted on G2.com.

Olivier  I.
OI
Client services supervisor
Enterprise (> 1000 emp.)
"A comprehensive Odoo CRM Review and User Experience"
What do you like best about Odoo CRM?

What I like the best about Odoo CRM is its user-friendly interface and customizable platform for managing business operations, particularly customer relationship management, customer support, and easy data integration. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

What I dislike the most about Odoo CRM is that it requires too many technical skills and delays in processing and configuration. additionally, it varies according to the size of an enterprise when it is a medium-sized enterprise it will require advanced features. Review collected by and hosted on G2.com.

Inés P.
IP
Manager of Marketing Strategy and Innovation
Enterprise (> 1000 emp.)
"Odoo has been our best acquisition for our business management development"
What do you like best about Odoo CRM?

The components within Odoo are well blended together for different, but related, procedures so that it is easy to understand the flow of the procedure on a technical and functional level. The ability of the system to become the all-in-one area with respect to different types of commerce. In the same way that in terms of revenue, within our institution almost all sales related work from collection to delivery is united and dealt with. A simple to use interface that is simple to use and is simple to use with specific manuals at the time it is needed. If the guidance does not help you or you need further assistance, you have the possibility to use their email support equipment. Response time is 1 hour. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

Because it is an open source program, Odoo can be updated more easily. However, it is difficult to find clear information for programmers on how to do this. There is quite a lot of data, however, it is not well classified. Some of the system's landing pages are not amenable to modification and editing by the user. For example, setting up a salesperson's workflow, which is displayed for each of the users who trade, although it is not mandatory for them to set it up. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business (50 or fewer emp.)
"Its a very convenient crm for managing your leads and nurture them using WhatsApp"
What do you like best about Odoo CRM?

It have great UI and lead management capabilities and customization is great. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

WhatsApp integration is not not, dont have workflow for whatsapp and cannot see statistics of bulk whatsapp which is very important. Review collected by and hosted on G2.com.

Nicolas Agustin B.
NB
Workplace & Community
Small-Business (50 or fewer emp.)
"User friendly CRM but needs to improve integrations"
What do you like best about Odoo CRM?

I liked the user interface and the customization capabilities Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

We had a hard time integrating this CRM to other platforms such as accounting/billing and our previous CRM. Review collected by and hosted on G2.com.

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Odoo CRM Features
User, Role, and Access Management
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Lead Management
Knowledge Base
Support Analytics
Odoo CRM