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IBM Robotic Process Automation (RPA) Product Details

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IBM’s market-leading, AI-powered IBM® Robotic Process Automation (RPA) technology is a complete task automation software that enables clients to automate more of their time-consuming, tedious and repetitive work. To help clients get started quickly and automate more business and IT processes at scale, as the demands of their business grow, IBM RPA offers simple licensing and deployment options. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation.

Seller

IBM

Discussions

IBM Robotic Process Automation (RPA) Community

Languages Supported

German, English, French, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified)

Product Description

The IBM Robotic Process Automation (RPA) offering helps you automate more business and IT processes at scale with the ease and speed of traditional RPA. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation

Overview by

Emily Hagopian

IBM Robotic Process Automation (RPA) Media

IBM Robotic Process Automation (RPA) Demo - IBM RPA Studio

IBM RPA Studio home screen

IBM Robotic Process Automation (RPA) Demo - Watson Engine in IBM RPA Studio

Create a speech engine with culture and voice selections with Watson Engine in IBM RPA Studio

IBM Robotic Process Automation (RPA) Demo - IVR Debug in IBM RPA Studio

Connect to Chatbot or IVR in IBM RPA Studio

IBM Robotic Process Automation (RPA) Demo - HTTP Request in IBM RPA Studio

HTTP Request function in IBM RPA Studio

IBM Robotic Process Automation (RPA) Demo - Knowledge Base Training in IBM RPA Studio

Train your Chatbot with Knowledge Base Training in IBM RPA Studio

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Verified User in Financial Services

Mid-Market (51-1000 emp.)

5/17/2023

"Great Solution"

5/5

What do you like best about IBM Robotic Process Automation (RPA)?

It greatly facilitates our daily life by automating repetitive tasks that end up taking a lot of time and are necessary, in addition to freeing up this time for us to do other tasks. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

So far, I have no criticisms because it has only made our daily life easier, in addition to generating automated reports for some other teams in other areas. Review collected by and hosted on G2.com.

Federico R.

Mid-Market (51-1000 emp.)

5/16/2023

"Great potential but not quite there yet"

3.5/5

What do you like best about IBM Robotic Process Automation (RPA)?

Great amount of tools and integrations with options that no other tools offer. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The most basic parts of an RPA tool don't work as well as other tools nor are they as easy to use. Review collected by and hosted on G2.com.

Verified User in Telecommunications

Enterprise (> 1000 emp.)

5/11/2023

"Development of sales robots"

5/5

What do you like best about IBM Robotic Process Automation (RPA)?

The development platform is very easy, and it is possible to accomplish everything with just one tool, such as configuration, password vault, and the support from the IBM team is also very good. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

I have nothing to complain about with IBM RPA, everything is working very well. We had some issues migrating from SAAS to on-premises, but everything was resolved by the IBM team. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

5/11/2023

"The best in the market"

5/5

What do you like best about IBM Robotic Process Automation (RPA)?

Some very intuitive functions for the beginner professional Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Impossibility of returning to the exact location of the previous session. E.g.: When we return from a subroutine, the page goes back to the beginning of the script. Review collected by and hosted on G2.com.

Verified User in Program Development

Small-Business (50 or fewer emp.)

5/15/2023

"Automation with practicality"

3.5/5

What do you like best about IBM Robotic Process Automation (RPA)?

The ease of developing automations, especially regarding native database issues. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The releases of versions with bugs that could have been avoided. Review collected by and hosted on G2.com.

Ricardo d.

Mid-Market (51-1000 emp.)

5/12/2023

"Satisfied with the product"

5/5

What do you like best about IBM Robotic Process Automation (RPA)?

The accuracy in the processes, errors occur and are admissible, but the number of correct actions surpasses that of errors. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The lack of available material to understand how to create a process from scratch. Review collected by and hosted on G2.com.

Orpha H.

Product Owner/Analyst-Developer Experience

Enterprise (> 1000 emp.)

10/3/2022

"Along with automating the credit process, managing administrative tasks such as invoicing are tasks"

4.5/5

What do you like best about IBM Robotic Process Automation (RPA)?

With on-premise solutions, companies can have difficulty scaling up. This is the same problem with cloud-based solutions. Because cloud-based solutions are considered the best for increasing overall scalability and maintaining organizational flexibility, these solutions allow for growth and new application features without the need to move to an offsite location. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Two to three months of infrastructure is needed for deployment. Projects using on-premise deployments often require extensive preparations before they begin. Sometimes these preparations take longer than expected, so the project starts over. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

IBM offers specific solutions for specific problems. For example, they need templates to create efficient billing processes. Templates can help with credit onboarding. With RPA, the cloud is the best deployment method. However, we have difficulties using the cloud. To solve this problem, a private cloud is necessary. It is challenging to create a private cloud. The number of resources required is difficult to achieve for many organizations. Review collected by and hosted on G2.com.

William O.

Enterprise (> 1000 emp.)

5/15/2023

"Satisfactory"

4/5

What do you like best about IBM Robotic Process Automation (RPA)?

The way that we can organize the process of which RPA. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Creating a RPA isn't suitable for those who already program in other languages because the slide-and-drop method is not fast. Review collected by and hosted on G2.com.

Alejandra G.

IT Specialist

Financial Services

Enterprise (> 1000 emp.)

9/23/2022

"Of advanced robotics solutions that are well suited to companies"

4.5/5

What do you like best about IBM Robotic Process Automation (RPA)?

This is a solution for large organizations, I like it because it works unattended if required, mainly during hours when humans cannot work, in general automation was born to efficiently simplify daily tasks that waste time for professionals and it's something that IBM knows, and has created this artificial intelligence solution that works fast and is not difficult to program Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

This tool has functions that must be studied, it is important that you know the characteristics of this system and how to program it so that it works in areas that are required, but I do not consider it to be difficult or a bad tool Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

I like it because it performs form filling functions. such as those of records, such as transcriptions or development of work applications, it is an advanced tool with capabilities that can be understood quickly, it must obviously be managed by professionals who know about this type of system but it is not complicated to use Review collected by and hosted on G2.com.

Samanta P.

Technological Architecture Specialist

Enterprise (> 1000 emp.)

9/23/2022

"Safe and simple tool for organization"

4.5/5

What do you like best about IBM Robotic Process Automation (RPA)?

Nowadays, many monumental and small organizations use tools that help them generate or facilitate work and we optimally use IBM solutions and this RPA solution has the ability to generate software robots or "bots" that can learn, simulate and then execute the business - Processes of great importance to avoid human error, in addition to these properties, this is a high quality product that we like very much. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

In my review, I can personally say that I did not find any flaws in this product, as RPA bots are easy to set up, use, and distribute. In addition, IBM Robotic Process Automation has become a very efficient tool around us. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

This tool helps us a lot in our work as it allows us to minimize the crash rate with bots created with these tools and also allows us to interact with those in charge of areas to monitor automated processes. We can recommend this tool as it is quite easy to use, simple development does not require various technical knowledge, and we have a highly available support team to resolve doubts and solve problems. Review collected by and hosted on G2.com.