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IBM Robotic Process Automation (RPA)
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IBM Robotic Process Automation (RPA) Reviews & Product Details - Page 10

IBM Robotic Process Automation (RPA) Overview

What is IBM Robotic Process Automation (RPA)?

IBM’s market-leading, AI-powered IBM® Robotic Process Automation (RPA) technology is a complete task automation software that enables clients to automate more of their time-consuming, tedious and repetitive work. To help clients get started quickly and automate more business and IT processes at scale, as the demands of their business grow, IBM RPA offers simple licensing and deployment options. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation.

IBM Robotic Process Automation (RPA) Details
Languages Supported
German, English, French, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified)
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Product Description

The IBM Robotic Process Automation (RPA) offering helps you automate more business and IT processes at scale with the ease and speed of traditional RPA. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation

How do you position yourself against your competitors?

IBM Robotic Process Automation is a full-featured robotic process automation solution for building attended and unattended software bots. It also offers low-code authoring tools, recorders, scheduling and management of bots. You get:
- Integrated intelligent virtual agent (IVA) chatbots
- Concurrent execution with workload management
- Credential management
- Software and services
- Your choice of deployment — on premises or SaaS

IBM offers flexible pricing options for the individual user or the entire enterprise.
Enter on the pricing estimator the rough size of the solution you need to receive an approximate monthly price - https://www.ibm.com/products/robotic-process-automation/pricing


Seller

IBM

Description

IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers.

Overview Provided by:

Recent IBM Robotic Process Automation (RPA) Reviews

NL
Noman L.Mid-Market (51-1000 emp.)
5.0 out of 5
"Streamlining Operations and Enhancing Efficiency"
The standout feature for our team has been the intuitive drag-and-drop interface. It's incredibly user-friendly. allowing both technical and non-te...
Ilson B.
IB
Ilson B.Enterprise (> 1000 emp.)
5.0 out of 5
"Use of the IBM tool and our impressions"
- The tool brings many predefined actions that support the use and development of automations. - Debugging view allows good views of the code.
BF
Bassem F.Mid-Market (51-1000 emp.)
5.0 out of 5
"RPA developer"
The command is easy to understand and intuative , if you are not from computer science back ground , you still can learn and use in your organizati...

IBM Robotic Process Automation (RPA) Media

IBM Robotic Process Automation (RPA) Demo - IBM RPA Studio
IBM RPA Studio home screen
IBM Robotic Process Automation (RPA) Demo - Watson Engine in IBM RPA Studio
Create a speech engine with culture and voice selections with Watson Engine in IBM RPA Studio
IBM Robotic Process Automation (RPA) Demo - IVR Debug in IBM RPA Studio
Connect to Chatbot or IVR in IBM RPA Studio
IBM Robotic Process Automation (RPA) Demo - HTTP Request in IBM RPA Studio
HTTP Request function in IBM RPA Studio
IBM Robotic Process Automation (RPA) Demo - Knowledge Base Training in IBM RPA Studio
Train your Chatbot with Knowledge Base Training in IBM RPA Studio
Answer a few questions to help the IBM Robotic Process Automation (RPA) community
Have you used IBM Robotic Process Automation (RPA) before?
Yes

284 IBM Robotic Process Automation (RPA) Reviews

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IBM Robotic Process Automation (RPA) Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
MR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about IBM Robotic Process Automation (RPA)?

It has many commands that facilitate the development, I can work with any environment easily. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Lack of updating with news and new technologies Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

Repetitive and slow processes done by users Review collected by and hosted on G2.com.

Verified User in Program Development
UP
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
Translated Using AI
What do you like best about IBM Robotic Process Automation (RPA)?

The practicality of components when programming. Especially in components that connect to the database. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The support, because most of the time it seems like they are trying to stall us instead of helping us solve the problem. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

Automation of processes that evaluate invoices on government websites and verify if they are viable for internal procedures. If they are not, the reason is specified. Review collected by and hosted on G2.com.

Adriano K.
AK
Desenvolvedor Júnior de Automação de Processos no Setor Jurídico
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about IBM Robotic Process Automation (RPA)?

The practicality and speed with which automation can be developed in a short time. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

One or another system instability in the execution part of the automation. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

Resolve various customer situations with repetitive and tedious processes. With the automations programmed in the IBM system, we are able to perform these tasks in a fraction of the time and without issues of human error. Review collected by and hosted on G2.com.

Raffay S.
RS
Senior Software Engineer
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about IBM Robotic Process Automation (RPA)?

I like the way, IBM Ronotic Prices automates the workflow. The system is really responsive and I like the responsiveness the most as compared to it's competitors. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The feedback process is to cumbersome. There shouldn't be this much questions. A better idea would have been to ask concise and to the point questions, rather than asking long paragraphs. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

The system is automating my workflow which used to be manual and tedious for me. I have been able to increase my productivity many fold and the revenues are positive due to this. Review collected by and hosted on G2.com.

OP
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Robotic Process Automation (RPA)?

This product has a lot of available features and a huge number of customization options. We mostly used this for customer support automations involving Email and messaging features. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

It can be rather overwhelming for new users. We found it hard to train new users in using all the advanced features of the product for all the corner cases but otherwise it is a great product. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

Automating the responses to customer suport inquiring that can be done without manual intervention. We mostly connected it to email and messaging features of the platform. Review collected by and hosted on G2.com.

Orlando P.
OP
IT Reporting & Analytics
Enterprise(> 1000 emp.)
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Review source: Seller invite
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Rating Updated ()
What do you like best about IBM Robotic Process Automation (RPA)?

What I like about these systems is that they will be tailored specifically to the professionals' requirements. No changes will be made that are not previously programmed, and this type of system can considerably reduce information processing costs. Plus, it's excellent at automating tasks, and it's been a fun ride designing AI bots that do the work for you instead of you having to do it yourself. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

In my particular opinion, this tool is unique since we have not found any fault with this product since it was easy to install and configure from the beginning. It was also easy to learn how to use it, and finally, a product support helps me when I need it. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

We often suffer from the automation of pending or important activities because we could inadvertently have some errors. Still, with this rpa tool, we can configure bots to let them do all the repetitive and critical processes in addition to the fact that the device is straightforward and intuitive in terms of development. In addition, it has very complete documentation. Review collected by and hosted on G2.com.

EG
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about IBM Robotic Process Automation (RPA)?

A possibilidade de combinação das funcionalidades disponíveis para a construção de soluções para os mais variados cenários corporativos. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Um ponto que poderia ser melhorado é a interface com os usuários, de forma a ficar mais simplificada. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

A possibilidade do redesenho de vários processos lançando mão das funcionalidades RPA para a disrupção e inivação. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Translated Using AI
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about IBM Robotic Process Automation (RPA)?

The automation of processes and the intuitive way the platform provides. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

I believe that the courses being available only in English might be a negative point, but nothing too difficult to solve. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

Mainly repetitive activities, such as the verification and registration of new users. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Translated Using AI
What do you like best about IBM Robotic Process Automation (RPA)?

Easy and clean interface, in Portuguese, administrative area with many options and details for control. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The interface does not favor use by beginners, there is no easily accessible help for the items. Scheduling of automations needs to improve. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

Mainly automations that need to be done through the screen, like legacy systems. Review collected by and hosted on G2.com.

WS
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
Translated Using AI
What do you like best about IBM Robotic Process Automation (RPA)?

The infinite possibility to achieve efficient automation for daily life Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

I do not have in-depth knowledge of the material to make a negative conclusion about IBM Robotic. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

I am conducting an analysis to automate work routines that do not require people to perform them every day. Review collected by and hosted on G2.com.