IBM Maximo Application Suite Pros and Cons

IBM Maximo Application Suite Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use in IBM Maximo Application Suite, highlighting its user-friendly navigation and integration. (18 mentions)

Users appreciate the integration and lifecycle management capabilities of IBM Maximo, significantly enhancing operational efficiency. (13 mentions)

Users value the easy integration with other applications in IBM Maximo Application Suite, enhancing operational efficiency. (12 mentions)

Users find the implementation ease of IBM Maximo Application Suite enhances productivity and simplifies integration with other applications. (11 mentions)

Users value the easy integrations with other applications, enhancing workflow and overall efficiency in the Maximo Suite. (11 mentions)

Users find the complexity of IBM Maximo Application Suite overwhelming, often struggling with its numerous options and setup requirements. (13 mentions)

Users face a difficult learning curve with IBM Maximo Application Suite, requiring significant time and effort to adapt. (9 mentions)

Users find the complex setup of IBM Maximo Application Suite to be time-consuming and challenging for new team members. (7 mentions)

Users find the user interface not user-friendly, citing complexity and issues with navigation and support. (6 mentions)

Users find the training deficiency in IBM Maximo Application Suite results in a steep learning curve and time-consuming setup. (6 mentions)

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Saquib N.

Operation and Maintenance Engineer

Enterprise (> 1000 emp.)

6/5/2023

"IBM Maximo - axis for organization "

5/5

What do you like best about IBM Maximo Application Suite?

Cloud-Native and AI Integration, Enhanced IoT Capabilities, Mobile-First Design, Enterprise Asset Management (EAM) and Extended Enterprise, Enhanced User Interface (UI), Advanced Analytics and Dashboards and Vendor and Supply Chain Integration. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

User Interface (UI) and Customization, Integration with Third-Party Tools, Cloud and On-Premise Flexibility and Performance and Speed Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

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Thank you for your positive feedback on IBM Maximo's deployment options and scalability. We appreciate your input. If you have concerns about the setup and operation, please contact our IBM sales team member, who can assist you in exploring learning opportunities to make your experience with application setup and operation smoother and more efficient. Your satisfaction is important to us.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved

Sayed M.

Operations Manager

Small-Business (50 or fewer emp.)

5/3/2023

"Maximo was used as CMMS which is not super user friendly use but it is a good MMS."

3.5/5

What do you like best about IBM Maximo Application Suite?

With the help of IBM Maximo, businesses can increase their operations' effectiveness, cut downtime, and increase the longevity of their assets.

When compared to its rivals, IBM Maximo has several benefits:

Flexibility and scalability: IBM Maximo is a flexible solution for various asset management scenarios since it is highly adaptable and can be modified to fit the specific needs of multiple sectors and organizations. Additionally, it can scale to accommodate organizations with various sizes and levels of complexity.

Strong analytics capabilities provided by IBM Maximo allow businesses to gather and examine data from various sources to learn more about the performance of their assets, the expenses associated with maintenance, and their inventory levels. This can assist organizations in optimizing their asset management strategies and making data-driven decisions.

Integration with other systems: IBM Maximo can be integrated with other business systems, such as geographic information system (GIS) and enterprise resource planning (ERP) software. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

IBM Maximo is a robust and feature-rich software, yet this complexity can make it difficult to set up and operate. To fully utilize the possibilities of the program, organizations might need to invest in IT training and specialized resources.

Cost: IBM Maximo is an expensive software option, which may prevent smaller businesses with tighter budgets from using it.

Integration difficulties: Although IBM Maximo can integrate with other enterprise systems, it can be difficult and time-consuming, particularly if the organization has a diverse IT environment. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

IBM Maximo assists organizations in identifying possible problems before they result in downtime by offering real-time monitoring and analysis of asset performance. This aids businesses in lowering maintenance expenses and extending the life of their assets.

Ineffective maintenance procedures may be automated and streamlined using IBM Maximo, from work order management and scheduling to procurement and inventory control. Organizations benefit from lower maintenance costs, better asset availability, and higher maintenance productivity.

Compliance and risk management: By offering a comprehensive view of asset performance and maintenance history, IBM Maximo assists organizations in ensuring compliance with legal and safety requirements. By doing this, businesses lower their risk of accidents and downtime brought on by non-compliance. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

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Thank you for your review. We appreciate your feedback on the best of IBM Maximo, including its effectiveness in improving operations, reducing downtime, and extending asset longevity. Regarding the dislike of cost, we have simplified our pricing model with app points to address the issue. We also provide enablement sessions with experienced technical team members and partners to assist with integration. Please reach out to our sales team for support.

Fahmi Ahmed G.

IT Support Specialist

Enterprise (> 1000 emp.)

5/18/2023

"Asset tracking, maintenance, and optimization were never easier before IBM Maximo."

5/5

What do you like best about IBM Maximo Application Suite?

Preventive maintenance, streamlined work order administration, mobile accessibility, sophisticated analytics, and seamless integration are all available with IBM Maximo. It enables enterprises to improve asset performance, cut expenses, and increase operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

I find a few things about IBM Maximo difficult in my experience. The software might be challenging to use, especially for new users. The user interface could be updated and made more user-friendly. Customizing and configuring Maximo to meet individual business requirements can be difficult. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

IBM Maximo has helped us handle asset management issues by providing a single platform for effective tracking and management. Preventive maintenance capabilities in the program have decreased downtime and boosted reliability. Task planning and completion have improved as a result of work order management. Analytics and reporting provide helpful information, while scalability and integration improve collaboration. Maximo has significantly improved our operations and maintenance procedures. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

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Thank you for sharing your positive experiences with IBM Maximo's features and its impact on asset management. We appreciate your feedback. To address your challenges, including user interface issues and customization difficulties, we recommend contacting our sales team for potential learning opportunities and support. Additionally, if you have any product enhancement ideas in the future, you can submit them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your input is valuable, and we're here to support your needs.

Please consider joining the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to connect with like-minded individuals and enhance your knowledge.

See how IBM Maximo Application Suite improved

Darwin B.

Systems Controller

Utilities

Mid-Market (51-1000 emp.)

6/2/2023

"Centralized Asset Data Management"

5/5

What do you like best about IBM Maximo Application Suite?

Integration option to other applications like ERP. The new feature of Mobile anywhere makes it more useful to our plant as it removes the limitation of being dependent on a workstation to fulfill our job. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

I guess the license cost. But the full functionality outweighs the negative about costing. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Prior to implementing maximo, our company struggle with tracking and logistics of our material delivery. Assets and equipment were dispersed everywhere making it quite challenging to monitor the status and maintenance history. Maximo's functionality greatly improved our ability to locate and manage our equipment and assets . Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

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Thank you for sharing your positive experiences with IBM Maximo's integration options and mobile functionality. We appreciate your feedback. Regarding your concern about licensing costs, we understand the importance of balancing functionality and expenses. For further assistance and learning opportunities, please contact your IBM sales team. Additionally, if you have any product enhancement ideas, we encourage you to submit them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your input is valuable, and we're here to support your needs and enhance your experience with IBM Maximo.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved

christian b.

Mid-Market (51-1000 emp.)

6/4/2023

Business partner of the seller or seller's competitor, not included in G2 scores.

"very convenient"

5/5

What do you like best about IBM Maximo Application Suite?

Flexibility and scalability: IBM Maximo is highly flexible and customizable, allowing organizations to adapt the system to their specific needs and workflows. It supports a variety of industries and can scale to accommodate the asset management requirements of both small businesses and large enterprises. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

User Interface: The user interface of IBM Maximo has been criticized for being outdated and not very user-friendly. Users have expressed difficulties in navigating through the system and finding the desired functions. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

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Thank you for sharing your insights into IBM Maximo's flexibility and scalability and your concerns about the user interface. Your feedback is valuable to us. We have made significant changes in our Maximo Application Suite and hope you know about this update. Please get in touch with our sales team to address the user interface issue and explore learning opportunities. Additionally, if you have any ideas for product enhancements, we encourage you to submit them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. We're committed to improving your experience with IBM Maximo.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved

Vijaya Chandra K.

Senior Manager - MEPF

Mid-Market (51-1000 emp.)

7/10/2023

"Specialist - Airports (MEPF and Airport Systems)"

5/5

What do you like best about IBM Maximo Application Suite?

1. Easy access and understanding

2. Integration with BIM and PowerBi

3. Reports generation and analysis

4. Planning of maintenace tasks, spot checks and audits

5. Mobile access feature

6. Fast loading of data and data extraction Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Below are improvement suggestions

1. Enhanced dashboards - preloaded templates as per type of business

2. Use of AI tools for enhanced interaction

3. More easy understandable learning platform

4. Mobile access sis good but not user friendly as like desktop Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

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Thank you for your positive feedback on IBM Maximo's various features, including ease of access, integration capabilities, and mobile access. We appreciate your input and value your suggestions for improvement. To further enhance your experience, we encourage you to submit your enhancement ideas via the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal].

Don't hesitate to contact our sales team for immediate concerns or to explore available learning opportunities. Your insights are important to us, and we're committed to continuously improving our product.

See how IBM Maximo Application Suite improved

Julie W.

Senior Project Manager

Mid-Market (51-1000 emp.)

2/20/2023

"Manage your assets, maximize your success."

4/5

What do you like best about IBM Maximo Application Suite?

We recently implemented IBM Maximo into our asset management process and have been delighted with the results. Initially, we worried it would be too complicated for our staff to learn, but that couldn't have been farther from the truth. The software is intuitive and user-friendly, making it easy to manage many assets. Our clients have also found it very helpful, and they appreciate how quickly they can get up to speed on its features. We are pleased with IBM Maximo! Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Some users find IBM Maximo challenging to set up and configure due to its high level of customization. While this provides many capabilities, it also means that setting it up for a specific use case may be time-consuming and require a lot of effort. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Maximo's key advantage is its centralized platform that can manage various aspects of an organization's assets, including tracking their maintenance history, location, and condition. I've been utilizing Maximo to manage our equipment and work order requests for the past three years, and I'm happy with the software's ease of use and the quality of reports it generates. Its maintenance history reports have been beneficial for me in predicting equipment failures. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

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Thank you for taking the time to share your feedback about IBM Maximo. We're thrilled to hear that you have been delighted with the software's results and that it has been intuitive and user-friendly for your staff to manage many assets. It's also great to know that your clients have found it helpful.

Regarding your feedback about the setup and configuration, we would like to understand more about your experience so that we can work to improve the software's functionality. Please reach out to your sales team and share more details. We would appreciate the opportunity to address your concerns and ensure we continue providing the best possible user experience.

Verified User in Consulting

Enterprise (> 1000 emp.)

11/2/2023

"A powerful tool for your technicians"

5/5

What do you like best about IBM Maximo Application Suite?

All the features you're expecting from an EAM solution.

A lot of customization capabilities.

Maximo is a really complete solution with new mobile and role based apps that helps users going through.

It has native connectors with SAP, Oracle, Workdays and other. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Needs a bit of cleaning on the screens so the users are not drowned. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

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Thank you for sharing your positive experience with the IBM Maximo Application Suite! We're glad you appreciate its comprehensive features, customization options, and enhanced user experience with mobile and role-based apps.

Thank you for your feedback on-screen, and we would appreciate it if you reach out to one of our sales team members for additional details on this feedback or share this via our product feedback portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]

It's great to hear that Maximo effectively addresses your work order tracking and asset maintenance needs. Your insights are valuable to us!

Nivin G.

Senior Consultant

Small-Business (50 or fewer emp.)

10/29/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"My experience with IBM Maximo for 15 years"

5/5

What do you like best about IBM Maximo Application Suite?

IBM MAXIMO allows you to manage your assets and integrate asset management with all modules starting from requisition, procurement, receiving, deployment, maintenance, and operation. Allows customization and configuration of the system based on client business process. Allows creation of custom and complex applications with the inbuilt business processes via workflow and coding using java and automation scripts. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Financial integration and lack of financial modules have always been a downside of IBM MAXIMO. Although not an ERP, the EAM module could have an extended financial module such as journals, ledgers, and accounts payables and receivables. Also, lack of complete HR solutions make it force clients to create customise applications to incorporate certain HR operations. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

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Thank you for being a long-term IBM Maximo user. Also, Thank you for taking the time to share your review of IBM Maximo. It is good to know that you like Maximo's customization and configuration features that easily support your client's business process. If not already, please join the IBM IBM IoT Maximo Community [https://community.ibm.com/community/user/iot/communities/maximo-home] to learn more and discuss further on this topic.

Raymond Y.

Systems Administrator

Mid-Market (51-1000 emp.)

5/31/2023

"IBM Maximo - Robust"

4.5/5

What do you like best about IBM Maximo Application Suite?

Inventory management: Maximo facilitates effective inventory management by providing real-time visibility into inventory levels, stock movements, and reorder points. It helps organizations optimize inventory levels, reduce stockouts, and streamline procurement processes. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Cloud deployment - need to improve overall operational efficiency. features and capabilities to support asset-intensive industries in managing their assets effectively. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

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Thank you for highlighting the benefits of IBM Maximo in inventory management. We appreciate your feedback. To address your concerns about cloud deployment and integration with SAP, please get in touch with our sales team for assistance and learning opportunities. Additionally, if you have any product enhancement ideas, we encourage you to submit them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your input is valuable, and we're here to support your needs and improve your experience with IBM Maximo.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved