IBM Maximo Application Suite Pros and Cons

IBM Maximo Application Suite Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use in IBM Maximo Application Suite, highlighting its user-friendly navigation and integration. (18 mentions)

Users appreciate the integration and lifecycle management capabilities of IBM Maximo, significantly enhancing operational efficiency. (13 mentions)

Users value the easy integration with other applications in IBM Maximo Application Suite, enhancing operational efficiency. (12 mentions)

Users find the implementation ease of IBM Maximo Application Suite enhances productivity and simplifies integration with other applications. (11 mentions)

Users value the easy integrations with other applications, enhancing workflow and overall efficiency in the Maximo Suite. (11 mentions)

Users find the complexity of IBM Maximo Application Suite overwhelming, often struggling with its numerous options and setup requirements. (13 mentions)

Users face a difficult learning curve with IBM Maximo Application Suite, requiring significant time and effort to adapt. (9 mentions)

Users find the complex setup of IBM Maximo Application Suite to be time-consuming and challenging for new team members. (7 mentions)

Users find the user interface not user-friendly, citing complexity and issues with navigation and support. (6 mentions)

Users find the training deficiency in IBM Maximo Application Suite results in a steep learning curve and time-consuming setup. (6 mentions)

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Renato C.

Senior Security Specialist

Information Technology and Services

Mid-Market (51-1000 emp.)

4/30/2016

Business partner of the seller or seller's competitor, not included in G2 scores.

"Excellent product, market leader not by chance"

4/5

What do you like best about IBM Maximo Application Suite?

Maximo is just leader for asset management, it manages everything about an asset lifecycle going from the acqusiition, to management of maintenance, to decomissioning. It can also manage very well workflows (let's say, acquisition approval and such), these can be configured to the detail to adhere perfectly to enterprise policies.

It is also very easily integrated with HR and cost management software such as SAP either by using it's official adapter or API's.

All in all maximo is the way to go for asset management Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The interface is a bit old, this is unfortunately often an issue with IBM products. Although the product is good and the interface is simple and cannot be too complicated, the interface could be improved with a little bit of eye candy. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Maximo Application Suite:

For SAP integration it's best to just the API's without having to pay for the official adapter. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Asset management has become easier to implement and make it so that the company doesn't have to change it's policy to adapt to the software. Review collected by and hosted on G2.com.

Response from of IBM Maximo Application Suite

edit

Thank you Renato. We do continue to invest in the user interface and I encourage you to look at the new skin of Maximo 7.6.1 as well as the many work centers recently released that simplify and streamline the end users experience.

Patricio S.

Governance, Risk & Compliance Lead

Enterprise (> 1000 emp.)

4/18/2016

"MAXIMO... HAs everything you need for Service Mgmt, but..."

3.5/5

What do you like best about IBM Maximo Application Suite?

The best feature is the customizable desktop for techinicians. You can customize what each users sees in their main screen. This is great as you can put technical requests for techs, KPIs and reports for Quality Analysts, etc.

It is very important to perform a very detailed analysis of which your requirements will be at the beginning to ensure the initial configuration of the tool is well done. Not only for support teams, but also for the kind of services you will be handling from the tool. Maximo offers a bunch of data attributes to fill in, it is important you understand them, how they interact between each other, and how you would like to obtain the reports and data extracts. Maximo already has some default reports but you can develop new reports with the information you like, but don't forget to ensure all the fields you need are able to be reported. Some of them might not show up. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Maybe it has too many fields that most of the organizations will never use as it is very demanding to fulfill them all. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Maximo Application Suite:

It is important that if you acquire this product with IBM support of it, you request a dedicated database for you. Because if you share the database with other customers (even though you don't see the other customers, of course), customizing the tool becomes really complicated and the tool's response times go really down. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

I was able to develop a lot of automated reports with combined data from multiple sources. Review collected by and hosted on G2.com.

Response from of IBM Maximo Application Suite

edit

Thank you for the input Patricio - with the robust configuration tools available to Maximo you could dynamically hide or remove unneeded fields from the interface for specific applications. We are also introducing new modern intuitive workcenters that have been built with the right fields in mind for the role of that user.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

10/28/2015

Business partner of the seller or seller's competitor, not included in G2 scores.

"Maximo Asset Management"

5/5

What do you like best about IBM Maximo Application Suite?

Maximo is a very robust enterprise wide asset management solution that offers a full spectrum of CMMS, Work Management and Asset Management functions. Maximo is the only EAM that is delivered with GIS Integration, Mobility and powered by Analytics. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The older user interface was not very appealing but the newest release now has an improved user interface. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Maximo Application Suite:

Compare the core capabilities provided by Maximo with competitive products on the market and recognize the growth and future usability of the features that are bundled into the core product and add-on modules. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

We are resellers, implementers and users of Maximo. We have experienced great benefit by basing our labor and expense reporting system on Maximo. Our client's have gained significant benefits from Maximo for a full range of work and asset management requirements. Review collected by and hosted on G2.com.

Muralidhar V.

Support Engineer

Information Technology and Services

Mid-Market (51-1000 emp.)

1/21/2016

"Need improvement"

3.5/5

What do you like best about IBM Maximo Application Suite?

I like interface of maximo, tabs and GUI are perfectly designed. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Its SLOW NESS. Maximo need to improve its capability in serving at peak times. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Maximo Application Suite:

Will recommend Maximo for starters at service desk. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Our company previously used maximo there I logged tickets in Maximo, extracting reports and logging time for my work., etc Review collected by and hosted on G2.com.