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GitBook Reviews & Product Details - Page 4

GitBook Overview

What is GitBook?

GitBook enables teams to easily manage, share and publish their knowledge through a documentation platform designed for the entire organization. Packed with powerful features, GitBook supports any form of rich text, programming languages and visual assets. - Easily create and publish beautiful looking docs without any design or code required - Organize your knowledge and have your team working from a central place - Keep your GitHub workflows in sync with our native integration - Support for both save / merge (async) and real-time collaboration on any doc. GitBook is free for open-source projects, non-profit orgs and students.

GitBook Details
Languages Supported
English, French
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Product Description

GitBook is a modern publishing toolchain.


Seller

GitBook

Description

Product documentation your users will love. GitBook has everything you need to create beautiful docs for your users — so you don’t have to build your own editing tools, CMS, website and more. You can just focus on writing great content. GitBook’s branch-based Git workflow encourages your whole team to collaborate by creating a branch, requesting a review, and merging when ready. It’s a flow your developers already know and love — and they can even edit your docs in their code editor using Git Sync. That’s all backed up by AI that lets your users find what they need fast, publishing settings that put you in control of who can access your docs, and internal documentation for your own team.

Overview Provided by:

GitBook Integrations

(1)
Integration information sourced from real user reviews.

Recent GitBook Reviews

Verified User
T
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"The documentation effect of GitBook is very beautiful"
1. The synchronization with the GitHub repository is excellent. 2. The generation format of the document and the presentation page are very beauti...
Josh S.
JS
Josh S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Clean and organized documentation for my teams!"
I enjoy the built-in page organization structure and the rich searching features that highlight specific pages and headers where search terms appea...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Clean, Collaborative, and Easy-to-Use Documentation Tool"
The intuitive interface and real-time collaboration features make it incredibly easy to write and manage documentation. It’s perfect for both techn...

GitBook Media

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166 GitBook Reviews

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166 GitBook Reviews
4.7 out of 5
166 GitBook Reviews
4.7 out of 5

GitBook Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
RV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GitBook?

It's a very flexible tool for making a professional looking handbook for our business. Limited technical knowledge is needed to work with the software. I like how easy it is to format text, add video's and more. By using the appropriate headings, automatically a navigation menu is created, which helps the users to browse through the handbook. Lastly, it's nice that there are no restrictions in the number of handbooks, chapters, pages and subpages you want to make. And the price is very reasonable. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Honestly I haven't found any negative features that I can think of. It perhaps takes some time getting used to the 'change request / merge' way of updating documents, since this is not something I'm used to (I'm not a developer). Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

We wanted to have one place where employees can turn to for information on how our processes work, as well as sharing knowledge about the various topics we come across as financial advisors. It helps us serve our clients in a consistent, high quality way. Review collected by and hosted on G2.com.

AV
Web3 Blockchain Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about GitBook?

GitBook is the ultimate platform for collaborating on documentation and organizing information.

GitBook provides an elegant wiki-style interface. The clean, intuitive formatting options make it easy for anyone to create professional looking documents. Tables, code blocks, images, and more can be added seamlessly. Everything stays neatly organized with nested pages and a clear sidebar navigation.

I recommend GitBook for any team that creates technical documentation or wants to foster a collaborative knowledge sharing culture. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Updating page order can be tricky. It's easy to accidentally nest pages. Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

Professional Publishing - GitBook makes it simple to publish great looking responsive web, PDF, and ebook docs for external and internal use cases.

Developer Onboarding - Well organized and searchable GitBook docs speed up onboarding and ramp up time for new developers.

Knowledge Retention - GitBook documentation reduces reliance on tribal knowledge and experts, preserving institutional knowledge as team members change. Review collected by and hosted on G2.com.

Eliécer Rafael H.
EH
Consultant / SMM/ WebDev
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GitBook?

The harmony that exists between ease of use and utility. I have been using Gitbook for more than four years and, indeed, it was my own recommendation to the Founder that led us to create our docs repository with you while considering other options such as Docusaurus, NextJS, Strappi. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

I'll be honest. There is nothing bothering me on Gitbook. He has been an incredible partner for me on this new journey as a technical writer. It has provided me with all the necessary tools to make our documentation as digestible and friendly as possible. I would not change anything. Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

Creating software is not only writing code, but documenting absolutely every detail, and Gitbook allows us to do so by including external components that facilitate the interaction between the user and the information, bringing them even closer to the correct use of the product without having to write long and confusing lines. . Review collected by and hosted on G2.com.

Patryk K.
PK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about GitBook?

GitBook is an incredibly user-friendly tool. As an administrator, I employed it to generate team documentation, and the implementation process was remarkably straightforward. Teaching the team to use GitBook was a breeze, and its seamless integration with GitHub further enhanced our workflow. The Customer Support team was exceptionally helpful in assisting us with selecting the most suitable plan for our team. Notably, GitBook's option to share pages publicly eliminates the need to search for external hosting solutions, making it a valuable feature. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

The only thing missing is the option to embed videos, for those not hosted on services like YouTube. Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

It helps us to easily create, edit and share the knowledge with the team. Review collected by and hosted on G2.com.

Masha B.
MB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GitBook?

Gitbook is very convinient to use as a team as we all can easily access the documents, edit them, make suggestions and so on. It also has a nice interface for when we are sharing the documents outside the company for customers to see, as it looks way more professional than for instance sharing google docs. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

It's a little confusing and not intuitive to use at first. At the beginning, I was also questioning why would we use gitbook for instance instead of other document platforms that are easir to use and come free of charge. Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

Few problems that Gitbook solved:

- it makes it easier to keep track of the documents

- it makes it easier to collaborate with the teammates

- it makes it easier to stay organized

- it makes version control easier and more accessible Review collected by and hosted on G2.com.

Poliana V.
PV
Head of Product Communications and Documentation
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GitBook?

I really enjoy using the tool as a technical writer on a daily basis. One of my standout feature is the automatic saving of changes, which provides a sense of security, ensuring that I never lose any edits. I've also noticed the tool's continuous improvement, adding new shortcuts to building blocks like hints and images. As a technical writer, I can work more effectively and produce high-quality content. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Sometimes when I'm writing on a page with multiple images and media files, I get the "Unexpected Error Occurred" too many times -- I understand that it is because of the heavy files, but maybe the infrastructure could be improved somehow. Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

Documenting our product to our clients and partners. It is a very good tool - because we can have 2 different spaces dedicated to 2 different types of public. Review collected by and hosted on G2.com.

KD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GitBook?

Gitbook is an excellent web app. I use it to build educational and technical content. It always me to focus on the content and it handles all the web, layout, and presentation. I like the built-in navigation best. Readers of my content can easily navigate back and forth. This is important to me for my educational modules where users need to go step by step through the reading. It's extremely easy to use and supports all the layout types I need. I also like the integration with drawing apps, youtube, github, and a whole host of other integrations that I haven't used it. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Gitbook is a superb tool. There is no deal breaker problem for me. There are a few minor improvements that could be made. When I'm spending hours editing a page, Gitbook can start to lag. I simply have to refresh the web browser and I'm back in business. I would also like the ability to resize drawings (You can resize images but not in-line drawings you create). I would also like the ability to highlight code in the code snippets block. Overall, Gitbook is 99% of the way there. Great product. Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

Gitbook helps me solve the problem of presenting my educational content to online students. It allows me to send web links directly to students and they can learn. It has made me much more productive in developing my courses. Review collected by and hosted on G2.com.

shingo o.
SO
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GitBook?

・The public settings of the page are wide-ranging. (public/private...) ・The .md files cannot be viewed without linking to Git.

・Headings are moderately constrained, so that even if multiple people edit the document, it can create a unified document.

・Headings (table of contents) on the left side of the screen are easy to read, a feature not found in Quip and others. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

While editing a document, it rarely freezes and cannot be edited.

If you don't link to Git, you can't view .md files.

I would like to have the ability to edit md files directly! Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

Document sharing and collaboration with external partners

Internal knowledge sharing

Able to quickly set up and operate the above.

Thanks to this, it contributes to the improvement of productivity. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GitBook?

I came across GitBook when reviewing documentation for a potential integration into a project I serve as Product Manager for. As the "audience," I was quickly impressed with the simple and clean presentation of the content I was reviewing. As we'd always lacked simple user documentation, and hated the help desk integrations with our web site's CMS, I decided to pilot GitBook the next day.

I had a very solid site up and running in mere hours starting from nothing. I really didn't have to find any work arounds - what I wanted to communicate could just happen since the platform handled everything I wanted - demo videos, screenshots, tips, narratives, cross links. Linking to our domain was simple as well. GitBook was intuitive and I did not really need to go into documentation. In addition to the combination of simplicity and clean presentation, having a commit-based versioning system is quite helpful and easy for our dev team to understand.

I've found that GitBook solves the problem of creating documentation sites efficiently - no unneccesary extras and nothing really missing. I'm an evangelizer internally for the product. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

There is nothing major missing or getting in the way. My dislikes are all small - make commit messages more prominent in the workflow, a little more layout customization for pages with more visual content. Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

We needed to create an outward-facing user documentation page for our product's users. We'd tried to handle this using our marketing website hosted platform, but found integrated tools a combination of clunky and missing features. GitBook really reduces friction between the content we have and the site we want users to experience. Maintenance is quick and straightforward and it is simple to roll back or otherwise make changes. Review collected by and hosted on G2.com.

Sheena I.
SI
Relationship Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GitBook?

Its a helpful tool to create a centralized space for employees to use as a point of reference for any guideline/topic. It allowed us to organize large amount of data. Its easy for them to quickly look up a guideline through a keyword search or whatever works best for them. Would recommend to anyone. Its also easy to update/make changes as well. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Nothing comes to mind at this point. Have been using GitBook in our organization for 6-7 months now and have not received negative feedback from employees. Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

We are working on a program that involves a 350 page plus guideline. Its hard to have all employees absorb and remember the material, so GitBook has been helpful with organizing that data. Review collected by and hosted on G2.com.